WTH IS GOING ON WITH NIGHT SPEED AGAIN
oK,WE PAY £40/Month to have the incredible infinity fiber optic ,normally i have 30Mb+ download and 8Mb upload
since a couple of days thats what i get after midnight
server birmingham when im usualy always connected to manchester ><
so i would like some explanation please
thx a lot
Hello there Joanneh
Thanks for bringing this to our attention,
Can you run a test at http://speedtester.bt.com
and post your results up on here. If you could post your router stats
up it would also be helpful to try to diagnose what is causing your slow
speed problems.
Cheers
Chris
BTCare Community Mod
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Ongoing woes with broadband speed
Since 11th Dec 2012 we've had problems with our broadband. It's not been a single issue, so I'll put it all down here...
It started with slow speeds, dropping from a stable 5.5Mb (since we moved in to the property in June 2012). From there it progressed to DNS errors, which I'll expand on.
I could ping known stable sites (bbc.co.uk/amazon/etc), and receieve 105 server not found errors, yet ping their IP addresses directly, and I got a reasobable latency. This is a DNS error, short and sweet.
Examples over December:
C:\Windows\System32>ping bbc.co.uk
Ping request could not find host bbc.co.uk. Please check the name and try again.
C:\Windows\System32>ping bbc.co.uk
Pinging bbc.co.uk [212.58.241.131] with 32 bytes of data:
Reply from 212.58.241.131: bytes=32 time=1564ms TTL=241
Reply from 212.58.241.131: bytes=32 time=589ms TTL=241
Reply from 212.58.241.131: bytes=32 time=1117ms TTL=241
Reply from 212.58.241.131: bytes=32 time=1180ms TTL=241
C:\Windows\System32>ping 212.58.241.131
Pinging 212.58.241.131 with 32 bytes of data:
Reply from 212.58.241.131: bytes=32 time=52ms TTL=241
Reply from 212.58.241.131: bytes=32 time=53ms TTL=241
Reply from 212.58.241.131: bytes=32 time=52ms TTL=241
Reply from 212.58.241.131: bytes=32 time=52ms TTL=241
Phoning BT broadband didn't help, and whenever I did so, we'd go through their complete checklist, either to be told that they couldn't find a problem, or that there was a problem; and they'd "do" something at their end, which would give us broadband again, only for it to fade away over a couple of days. BT said they would send a guy out to the property on the 11th Jan.
On Tuesday 8th, after a period of 3 hours with no DNS resolution at all, suddenly it came back, and the speed rose to 3Mbps. It remained pretty good, although the hub registered over 1.5 billion FEC events during this period of 3 days. The BT guy came, and whilst he could see that the Noise Attenuation had been wavering up and down, none of his equipment could show why we had been having DNS issues (in fact, I had to explain what DNS and domain name lookups were). So, he left without doing anything at all, and said "just keep an eye on it".
Today, 12th Jan, I woke up to a download speed of 224 Kbps (upload 448 Kbps), and a SNR/Noise Attenuation of 43dB / 23dB. Pretty much, I am not satisfied, and starting to get annoyed. This has been ongoing for over a month now, and I'm being given the runaround by BT.
Just for information: The homehub stays connected, it's never turned off, it never loses connection. There is no loss of signal, framing, or power.
I have logs going back further, but here are my logs from the 3rd of Jan onwards - sorry it's very long....
1pm thursday 3rd (hub obviously reset itself at 8:30am) ----------------------------------------------------------------------------------------------
ADSL Line Status
Connection Information
Line state: Connected
Connection time: 0 days, 04:31:39
Downstream: 160 Kbps
Upstream: 256 Kbps
ADSL Settings
VPI/VCI: 0/38
Type: PPPoA
Modulation: G.992.1 Annex A
Latency type: Interleaved
Noise margin (Down/Up): 25.4 dB / 6.0 dB
Line attenuation (Down/Up): 42.5 dB / 23.5 dB
Output power (Down/Up): 15.1 dBm / 12.4 dBm
FEC Events (Down/Up): 628547 / 3973
CRC Events (Down/Up): 10613 / 2351
Loss of Framing (Local/Remote): 0 / 0
Loss of Signal (Local/Remote): 0 / 0
Loss of Power (Local/Remote): 0 / 0
HEC Events (Down/Up): 12350 / 1745
Error Seconds (Local/Remote): 20270 / 11528
Download speedachieved during the test was - 0.1 Mbps
For your connection, the acceptable range of speeds is 0.05 Mbps-0.25 Mbps.
Additional Information:
Your DSL Connection Rate :0.16 Mbps(DOWN-STREAM), 0.26 Mbps(UP-STREAM)
IP Profile for your line is - 0.14 Mbps
C:\Windows\System32>ping bbc.co.uk
Pinging bbc.co.uk [212.58.241.131] with 32 bytes of data:
Reply from 212.58.241.131: bytes=32 time=52ms TTL=241
Reply from 212.58.241.131: bytes=32 time=52ms TTL=241
Reply from 212.58.241.131: bytes=32 time=52ms TTL=241
Reply from 212.58.241.131: bytes=32 time=52ms TTL=241
Ping statistics for 212.58.241.131:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 52ms, Maximum = 52ms, Average = 52ms
14:30 thursday 3rd -----------------------------------------------------------------------------------------------------------------
C:\Windows\System32>ping bbc.co.uk
Pinging bbc.co.uk [212.58.241.131] with 32 bytes of data:
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Ping statistics for 212.58.241.131:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),
C:\Windows\System32>ping bbc.co.uk
Pinging bbc.co.uk [212.58.241.131] with 32 bytes of data:
Request timed out.
Reply from 212.58.241.131: bytes=32 time=1127ms TTL=241
Reply from 212.58.241.131: bytes=32 time=354ms TTL=241
Reply from 212.58.241.131: bytes=32 time=911ms TTL=241
Ping statistics for 212.58.241.131:
Packets: Sent = 4, Received = 3, Lost = 1 (25% loss),
Approximate round trip times in milli-seconds:
Minimum = 354ms, Maximum = 1127ms, Average = 797ms
C:\Windows\System32>ping bbc.co.uk
Pinging bbc.co.uk [212.58.241.131] with 32 bytes of data:
Request timed out.
Reply from 212.58.241.131: bytes=32 time=3361ms TTL=241
Request timed out.
Request timed out.
Ping statistics for 212.58.241.131:
Packets: Sent = 4, Received = 1, Lost = 3 (75% loss),
Approximate round trip times in milli-seconds:
Minimum = 3361ms, Maximum = 3361ms, Average = 3361ms
Pinging bbc.co.uk [212.58.241.131] with 32 bytes of data:
Reply from 212.58.241.131: bytes=32 time=52ms TTL=241
Reply from 212.58.241.131: bytes=32 time=52ms TTL=241
Reply from 212.58.241.131: bytes=32 time=52ms TTL=241
Reply from 212.58.241.131: bytes=32 time=53ms TTL=241
Ping statistics for 212.58.241.131:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 52ms, Maximum = 52ms, Average = 52ms
14:35 thursday3rd --------------------------------------------------------------------------------------------------------------------------------
C:\Windows\System32>ping bbc.co.uk
Ping request could not find host bbc.co.uk. Please check the name and try again.
C:\Windows\System32>ping bbc.co.uk
Ping request could not find host bbc.co.uk. Please check the name and try again.
Pinging bbc.co.uk [212.58.241.131] with 32 bytes of data:
Reply from 212.58.241.131: bytes=32 time=1564ms TTL=241
Reply from 212.58.241.131: bytes=32 time=589ms TTL=241
Reply from 212.58.241.131: bytes=32 time=1117ms TTL=241
Reply from 212.58.241.131: bytes=32 time=1180ms TTL=241
Ping statistics for 212.58.241.131:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 589ms, Maximum = 1564ms, Average = 1112ms
C:\Windows\System32>
21:00 - 23:18 thusday 3rd - no connectivity at all ---------------------------------------------------------------------------------------------
C:\Windows\System32>ping bbc.co.uk
Ping request could not find host bbc.co.uk. Please check the name and try again.
C:\Windows\System32>ping amazon.co.uk
Ping request could not find host amazon.co.uk. Please check the name and try aga
in.
C:\Windows\System32>ping amazon.co.uk
Ping request could not find host amazon.co.uk. Please check the name and try aga
in.
C:\Windows\System32>tracert bbc.co.uk
Unable to resolve target system name bbc.co.uk.
C:\Windows\System32>tracert 212.58.241.131
Tracing route to 212.58.241.131 over a maximum of 30 hops
1 3 ms 1 ms 1 ms BThomehub.home [192.168.1.254]
2 * * * Request timed out.
3 * * * Request timed out.
4 * * * Request timed out.
5 * * * Request timed out.
6 * * * Request timed out.
7 * * * Request timed out.
8 * * * Request timed out.
9 * * * Request timed out.
10 * 2528 ms 1284 ms peer2-xe0-0-0.telehouse.ukcore.bt.net [109.159.2
54.102]
11 900 ms 1669 ms 2852 ms 194.74.65.42
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 ^C
Can't run speedtester.bt.com - server not found
ADSL Line Status
Connection Information
Line state: Connected
Connection time: 0 days, 14:07:51
Downstream: 160 Kbps
Upstream: 256 Kbps
ADSL Settings
VPI/VCI: 0/38
Type: PPPoA
Modulation: G.992.1 Annex A
Latency type: Interleaved
Noise margin (Down/Up): 25.0 dB / 6.0 dB
Line attenuation (Down/Up): 42.5 dB / 23.5 dB
Output power (Down/Up): 15.1 dBm / 12.4 dBm
FEC Events (Down/Up): 628547 / 4002
CRC Events (Down/Up): 10613 / 2358
Loss of Framing (Local/Remote): 0 / 0
Loss of Signal (Local/Remote): 0 / 0
Loss of Power (Local/Remote): 0 / 0
HEC Events (Down/Up): 12350 / 1749
Error Seconds (Local/Remote): 20270 / 11533
23:41 thursday 3rd -------------------------------------------------------------------------------------------------------
Download speedachieved during the test was - 0.1 Mbps
For your connection, the acceptable range of speeds is 0.05 Mbps-0.25 Mbps.
Additional Information:
Your DSL Connection Rate :0.16 Mbps(DOWN-STREAM), 0.26 Mbps(UP-STREAM)
IP Profile for your line is - 0.14 Mbps
C:\Windows\System32>ping bbc.co.uk
Pinging bbc.co.uk [212.58.241.131] with 32 bytes of data:
Reply from 212.58.241.131: bytes=32 time=54ms TTL=241
Reply from 212.58.241.131: bytes=32 time=56ms TTL=241
Reply from 212.58.241.131: bytes=32 time=52ms TTL=241
Reply from 212.58.241.131: bytes=32 time=53ms TTL=241
Ping statistics for 212.58.241.131:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 52ms, Maximum = 56ms, Average = 53ms
C:\Windows\System32>9:15 tuesday 8th ------------------------------------------------------------------------------------------------------
ADSL Line Status
Connection Information
Line state: Connected
Connection time: 2 days, 22:44:13
Downstream: 4.063 Mbps
Upstream: 448 Kbps
ADSL Settings
VPI/VCI: 0/38
Type: PPPoA
Modulation: G.992.1 Annex A
Latency type: Interleaved
Noise margin (Down/Up): 8.2 dB / 21.0 dB
Line attenuation (Down/Up): 42.1 dB / 22.0 dB
Output power (Down/Up): 19.7 dBm / 12.4 dBm
FEC Events (Down/Up): 484376487 / 1478
CRC Events (Down/Up): 301302 / 1430
Loss of Framing (Local/Remote): 0 / 0
Loss of Signal (Local/Remote): 0 / 0
Loss of Power (Local/Remote): 0 / 0
HEC Events (Down/Up): 1349972 / 1416
Error Seconds (Local/Remote): 13268 / 2471
speedtester.bt.com - server not found error
no websites at all - server not found errors
server not found = 105 error (a DNS failure)
11:00 tuesday 8th ---------------------------------------
no dns at all - server not found errors
12:30 tuesday 8th -------------------------------------------------------------
ADSL Line Status
Connection Information
Line state: Connected
Connection time: 3 days, 01:59:24
Downstream: 4.063 Mbps
Upstream: 448 Kbps
ADSL Settings
VPI/VCI: 0/38
Type: PPPoA
Modulation: G.992.1 Annex A
Latency type: Interleaved
Noise margin (Down/Up): 8.0 dB / 21.0 dB
Line attenuation (Down/Up): 42.1 dB / 22.0 dB
Output power (Down/Up): 19.7 dBm / 12.4 dBm
FEC Events (Down/Up): 484381768 / 1490
CRC Events (Down/Up): 301309 / 1445
Loss of Framing (Local/Remote): 0 / 0
Loss of Signal (Local/Remote): 0 / 0
Loss of Power (Local/Remote): 0 / 0
HEC Events (Down/Up): 1350028 / 1424
Error Seconds (Local/Remote): 13271 / 2476
Download speedachieved during the test was - 3.24 Mbps
For your connection, the acceptable range of speeds is 0.6 Mbps-7.15 Mbps.
Additional Information:
Your DSL Connection Rate :4.16 Mbps(DOWN-STREAM), 0.45 Mbps(UP-STREAM)
IP Profile for your line is - 3.5 Mbps
wednesday 9th Jan ----------------------------------------------------
(still getting way too many fec/crc/hec events)
ADSL Line Status
Connection Information
Line state: Connected
Connection time: 3 days, 22:31:54
Downstream: 4.063 Mbps
Upstream: 448 Kbps
ADSL Settings
VPI/VCI: 0/38
Type: PPPoA
Modulation: G.992.1 Annex A
Latency type: Interleaved
Noise margin (Down/Up): 7.5 dB / 21.0 dB
Line attenuation (Down/Up): 42.1 dB / 22.0 dB
Output power (Down/Up): 19.7 dBm / 12.4 dBm
FEC Events (Down/Up): 496215515 / 1515
CRC Events (Down/Up): 301322 / 1475
Loss of Framing (Local/Remote): 0 / 0
Loss of Signal (Local/Remote): 0 / 0
Loss of Power (Local/Remote): 0 / 0
HEC Events (Down/Up): 1350263 / 1441
Error Seconds (Local/Remote): 13282 / 2487
Download speedachieved during the test was - 3.29 Mbps
For your connection, the acceptable range of speeds is 0.6 Mbps-7.15 Mbps.
Additional Information:
Your DSL Connection Rate :4.16 Mbps(DOWN-STREAM), 0.45 Mbps(UP-STREAM)
IP Profile for your line is - 3.5 Mbps
wednesday 9th 17:30 --------------------------------------------------------------------------
ADSL Line Status
Connection Information
Line state: Connected
Connection time: 4 days, 07:04:44
Downstream: 4.063 Mbps
Upstream: 448 Kbps
ADSL Settings
VPI/VCI: 0/38
Type: PPPoA
Modulation: G.992.1 Annex A
Latency type: Interleaved
Noise margin (Down/Up): 6.8 dB / 21.0 dB
Line attenuation (Down/Up): 42.1 dB / 22.0 dB
Output power (Down/Up): 19.7 dBm / 12.4 dBm
FEC Events (Down/Up): 1002800728 / 1591
CRC Events (Down/Up): 346560 / 1571
Loss of Framing (Local/Remote): 0 / 0
Loss of Signal (Local/Remote): 0 / 0
Loss of Power (Local/Remote): 0 / 0
HEC Events (Down/Up): 1430040 / 1532
Error Seconds (Local/Remote): 26870 / 2720
thursday 10th 10:40 --------------------------------------------------------------------------------------------------------------------
ADSL Line Status
Connection Information
Line state: Connected
Connection time: 5 days, 00:07:34
Downstream: 4.063 Mbps
Upstream: 448 Kbps
ADSL Settings
VPI/VCI: 0/38
Type: PPPoA
Modulation: G.992.1 Annex A
Latency type: Interleaved
Noise margin (Down/Up): 7.2 dB / 21.0 dB
Line attenuation (Down/Up): 42.1 dB / 22.0 dB
Output power (Down/Up): 19.7 dBm / 12.4 dBm
FEC Events (Down/Up): 1144383005 / 1596
CRC Events (Down/Up): 346792 / 1581
Loss of Framing (Local/Remote): 0 / 0
Loss of Signal (Local/Remote): 0 / 0
Loss of Power (Local/Remote): 0 / 0
HEC Events (Down/Up): 1430699 / 1542
Error Seconds (Local/Remote): 27049 / 2729
Download speedachieved during the test was - 3.26 Mbps
For your connection, the acceptable range of speeds is 0.6 Mbps-7.15 Mbps.
Additional Information:
Your DSL Connection Rate :4.16 Mbps(DOWN-STREAM), 0.45 Mbps(UP-STREAM)
IP Profile for your line is - 3.5 Mbps
thursday 10th 19:54 --------------------------------------------------------------------------------------------------------------------
ADSL Line Status
Connection Information
Line state: Connected
Connection time: 5 days, 09:19:39
Downstream: 4.063 Mbps
Upstream: 448 Kbps
ADSL Settings
VPI/VCI: 0/38
Type: PPPoA
Modulation: G.992.1 Annex A
Latency type: Interleaved
Noise margin (Down/Up): 5.7 dB / 21.0 dB
Line attenuation (Down/Up): 42.1 dB / 22.0 dB
Output power (Down/Up): 19.7 dBm / 12.4 dBm
FEC Events (Down/Up): 1552123505 / 1628
CRC Events (Down/Up): 348926 / 1623
Loss of Framing (Local/Remote): 0 / 0
Loss of Signal (Local/Remote): 0 / 0
Loss of Power (Local/Remote): 0 / 0
HEC Events (Down/Up): 1434893 / 1571
Error Seconds (Local/Remote): 28660 / 2771
friday 11th 08:45 --------------------------------------------------------------------------------------------------------------------
ADSL Line Status
Connection Information
Line state: Connected
Connection time: 5 days, 22:11:50
Downstream: 4.063 Mbps
Upstream: 448 Kbps
ADSL Settings
VPI/VCI: 0/38
Type: PPPoA
Modulation: G.992.1 Annex A
Latency type: Interleaved
Noise margin (Down/Up): 6.5 dB / 21.0 dB
Line attenuation (Down/Up): 42.1 dB / 22.0 dB
Output power (Down/Up): 19.7 dBm / 12.4 dBm
FEC Events (Down/Up): 1571338923 / 1637
CRC Events (Down/Up): 348940 / 1652
Loss of Framing (Local/Remote): 0 / 0
Loss of Signal (Local/Remote): 0 / 0
Loss of Power (Local/Remote): 0 / 0
HEC Events (Down/Up): 1435082 / 1591
Error Seconds (Local/Remote): 28671 / 2781
Download speedachieved during the test was - 3.21 Mbps
For your connection, the acceptable range of speeds is 0.6 Mbps-7.15 Mbps.
Additional Information:
Your DSL Connection Rate :4.16 Mbps(DOWN-STREAM), 0.45 Mbps(UP-STREAM)
IP Profile for your line is - 3.5 Mbps
Guy came, found no cable/electrical problems - but signal to noise ratio was "all over the place"
ADSL Settings
VPI/VCI: 0/38
Type: PPPoA
Modulation: G.992.1 Annex A
Latency type: Interleaved
Noise margin (Down/Up): 9.2 dB / 20.0 dB
Line attenuation (Down/Up): 42.0 dB / 22.0 dB
Output power (Down/Up): 19.7 dBm / 12.4 dBm
FEC Events (Down/Up): 1310 / 0
CRC Events (Down/Up): 0 / 0
Loss of Framing (Local/Remote): 0 / 0
Loss of Signal (Local/Remote): 0 / 0
Loss of Power (Local/Remote): 0 / 0
HEC Events (Down/Up): 0 / 0
Error Seconds (Local/Remote): 28720 / 2822
ADSL Settings
VPI/VCI: 0/38
Type: PPPoA
Modulation: G.992.1 Annex A
Latency type: Interleaved
Noise margin (Down/Up): 7.9 dB / 20.0 dB
Line attenuation (Down/Up): 42.0 dB / 22.0 dB
Output power (Down/Up): 19.7 dBm / 12.4 dBm
FEC Events (Down/Up): 12261 / 4
CRC Events (Down/Up): 8 / 14
Loss of Framing (Local/Remote): 0 / 0
Loss of Signal (Local/Remote): 0 / 0
Loss of Power (Local/Remote): 0 / 0
HEC Events (Down/Up): 154 / 10
Error Seconds (Local/Remote): 28722 / 2828
VPI/VCI: 0/38
Type: PPPoA
Modulation: G.992.1 Annex A
Latency type: Interleaved
Noise margin (Down/Up): 6.1 dB / 20.0 dB
Line attenuation (Down/Up): 42.0 dB / 22.0 dB
Output power (Down/Up): 19.7 dBm / 12.4 dBm
FEC Events (Down/Up): 150740 / 23
CRC Events (Down/Up): 24 / 52
Loss of Framing (Local/Remote): 0 / 0
Loss of Signal (Local/Remote): 0 / 0
Loss of Power (Local/Remote): 0 / 0
HEC Events (Down/Up): 365 / 34
Error Seconds (Local/Remote): 28732 / 2847
saturday 12th jan ------------------------------------------------------------------------------------------------------------------
ADSL Line Status
Connection Information
Line state: Connected
Connection time: 0 days, 01:10:34
Downstream: 224 Kbps
Upstream: 448 Kbps
ADSL Settings
VPI/VCI: 0/38
Type: PPPoA
Modulation: G.992.1 Annex A
Latency type: Interleaved
Noise margin (Down/Up): 23.2 dB / 15.0 dB
Line attenuation (Down/Up): 43.0 dB / 23.0 dB
Output power (Down/Up): 16.0 dBm / 12.3 dBm
FEC Events (Down/Up): 127115 / 1188
CRC Events (Down/Up): 1057 / 485
Loss of Framing (Local/Remote): 0 / 0
Loss of Signal (Local/Remote): 0 / 0
Loss of Power (Local/Remote): 0 / 0
HEC Events (Down/Up): 1851 / 397
Error Seconds (Local/Remote): 29800 / 3447
Download speedachieved during the test was - 0.1 Mbps
For your connection, the acceptable range of speeds is 0.05 Mbps-0.25 Mbps.
Additional Information:
Your DSL Connection Rate :0.22 Mbps(DOWN-STREAM), 0.45 Mbps(UP-STREAM)
IP Profile for your line is - 0.14 Mbps -
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- If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order. -
i clicked on the itunes icon on my desktop and got an error message which said something like "this action is reserved for programs which are installed".
i checked add/delete programs in the control panel to see if it was still installed, and it was. although, instead of the itunes icon, there was a small generic looking icon of a computer.
i hit "change", but quickly got a message which said "the feature you are trying to use is on a network resource that is unavailable". it also said "click OK to try again, or enter an alternate path... ect,ect,ect".
i got a pop-up when exiting out of that which said "the installation source for this product is not available. verify that the source exists and that you have access to it"
i then went to the support info link in "add/remove" and hit "repair"... nothing interesting happened with that.
i figured i'd see if there was a more current version of itunes. no luck, as im already running version 8.0.2.20
i tried uninstalling itunes in order to reinstall it but got the same message as before "... is on a network resource that is unavailable"
decided to just try and install itunes without uninstalling and got a message which said "the older version of Bonjour cannot be removed. contact your tech support group".
so what exactly is going on with the itunes on this computer? i've honestly never encountered this sort of problem before. i googled a few of the error messages i got, but didn't find anything that useful.
now it's time to ask for help. i'm sure i'll get something definitive here... even if the answer is that it can't be helped. i really just want to know what's going on. what the problem is, what caused it, and hopefully, how to fix it.
also, as a side note, i can still access itunes by either plugging my ipod in (i know that's a specific option for the ipod), or by going into "Start > my music > itunes > itunes music > ect.).
thanksHi,
It sounds like iTunes knows there's a problem with the install but can't find it's installer. It's always better to download the installer than "Run from current location", to prevent this type of issue. Since you don't seem to be able to uninstall Bonjour, installing the current version may work... Bonjour for Windows 1.0.6
Likewise you may be able to repair the QuickTime components with this installer... QuickTime 7.6 Standalone Installer
When they are done it might then be possible to complete an install of iTunes 8.1.
tt2 -
Weird thing going on with Expose and Dock
Weird things have been going on with my Macbook Pro. It's been like this for several months and it's very annoying. What happened was that at some point during using computer, the dock and the expose will go on doing strange stuff together, for the dock, it's the magnification not working properly, when i move my mouse over any application icon, the magnification didn't come up, but if I click on it it will, however, after having clicked on the icon it will not doing the jump motion like it usually does, what it does is that it's going to stay being magnified, even if i point the mouse elsewhere. That's the dock. The problem with the expose is with the all window view, where when i turn it on everything seems to be normal, but if i move my mouse around, anywhere, each window that has been shown in the "all window" view will keep flashing until i dont move my mouse again. And that's the expose problem. Two other problems that occur along with the annoying issue mentioned earlier is that say when you click on the apple icon on the top, usually when you move down along there will be a blue stripe as a background to the words like "About this mac", "System preferences" etc, but when the problem occurs it will not do that. And if you have any window opened that has a scroll for horizontally, it'll keep forcing me to the right hand side of the bar, even if i drag it to the left it'll still go straight to the right hand side automatically. These are the problems that log-out-then-log-in won't resolve, needs to be restarted, i cannot work under this kind of situation, and it's getting really frustrating although i really like my mac still. I'm not sure when it started to do this, one time i thought maybe an application like p2p may disrupt the system so one time i only had calendar, itunes working still it happened again. I have a macbook pro A1226, has been updated to 10.5 and went through all the software update already... still... Does anyone have have the similar or maybe exact same problem as I do here? Please let me know. If you know how to fix it even better, I'd appreciate that. Thanks.
Hello Karsten,
These are the requested lines
192.168.1.x/24 is my local lan.
I want to make a RDP session from my PC (192.168.1.x) to a server on the customer lan for example 172.31.2..x
access-list VPN_Filter line 2 extended permit object RDP object-group DM_INLINE_NETWORK_8 object Lan-Pat 0x7a06853d
access-list VPN_Filter line 2 extended permit tcp 192.168.5.0 255.255.255.0 range 1 65535 192.168.1.0 255.255.255.0 eq 3389 (hitcnt=0) 0x6dbbab46
access-list VPN_Filter line 2 extended permit tcp 172.31.2.0 255.255.255.0 range 1 65535 192.168.1.0 255.255.255.0 eq 3389 (hitcnt=0) 0x4fede2a3
access-list VPN_Filter line 2 extended permit tcp 10.255.2.0 255.255.255.0 range 1 65535 192.168.1.0 255.255.255.0 eq 3389 (hitcnt=0) 0xf63149ed
access-list VPN_Filter line 2 extended permit tcp 192.168.0.0 255.255.255.0 range 1 65535 192.168.1.0 255.255.255.0 eq 3389 (hitcnt=0) 0xf6c544e9 -
I would like to duplicate the folders and apps that I have set up on my iPhone to my iPad. Is there a quick way of doing this without going through the whole process again manually?
You can restore your iPad with your iPhone backup but items that are iPhone only will not transfer. It should recreate all your folders. It can't hurt anything to try.
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What's going on with U-Verse in South Miami
For the past two months, we have been getting dropped signals (bundled U-Verse and including landline, mobile phone, television and internet) sometimes three times a day. I have had phone calls drop while speaking to my boss, (I work from home) favourite shows will all of a sudden give us that no service screen, which means we lose portions of the dialogue, and the internet stops working. I have not dared to call ATT as frankly the only solution that Customer Service seems to know is "Oh it must be your RG that needs changing." Well that's a load of rubbish since if it's the RG then ATT have some serious problems as I have spoken to at least six people that I know that also have U-Verse and they are all having the same problem, but kept thinking it was just them.
The internet signal has also got painfully slow and since we pay a juicy bill of $315 dollars a month and subscribe to the best package that U-Verse has to offer, I do not expect to have these constant problems. Nobody is perfect, and a little issue once in a while is acceptable, but not two to three times day! In addition... we receive an electronic bill and this has been a very hectic month for me, so realising that today was the 12th and I know that the bill is usually due sometime around this time of the month, and not having received a bill, I went online to investigate. Sure enough - on login to the payment page, it said "past due!" Well send me a bill and I will pay it. I just don't know what is going on with U-Verse but it is very distressing. I believe the saying is that they have, "Gone to ** in a handbasket." On a positive note - we can now apparently fast forward and rewind On-Demand TV shows, and which made no sense before that this feature was unavailable. However... this does not make up for the recent poor service and non-arrival of my electronic monthly bill, ( will have to go back to paper - not cool) and then having the nerve to tell me "past due."
[Per Guidelines: Keep it Relevant and Appropriate].Chris, As explained, and to be honest I am usually very long-winded and detailed in my explanations because readers miss things, as you might have done in this case. It is not my problem alone. Whenever we have a problem with any utility or especially in the case of ATT services, I always check with anyone that I know that uses the service and over a broad area, not just in my street but anyone I know in an approximate 8 - 10 mile area, to see if our issues are isolated just to us. If they are, then I know that it is most likely a piece of equipment we are using. In this situation, as there have been in others, every single person that I spoke to is experiencing the same situation. And again - this is why I said that I have thrown up my hands in exasperation and usually get another family member to call customer service if there is a problem, as I know exactly what they are going to tell me. "Let us check your line - (you then spend 45 minutes on the phone with them) No... everything seems fine, it must be your RG, you need to buy a new one." Mea culpa - I have no patience or time for scripted c.s. reps. Two years ago, we had a lightening strike that literally struck the ATT box next door. The wires in all the boxes on the street (including the ones in our yard) were fused and black when the box was opened. And yet... when one of my neighbours (who apparently did not connect the lightening strike with the loss of service - sigh... what can I say...) called ATT, they got the same response. "No, we don't see any problems here, it must be your RG." Com'n! It was a lightening strike! And on an aside - the new cable is now still hanging from my backyard fence as they were supposed to come back to bury it. Two years ago... So the dear space-cadet neighbours, paid for a new RG, hooked it up to find there was no reception (ya think?) and to then find out that theirs was just fine, and now there was the hassle of having to package the new one and take it to the UPS store to ship it back, and which is another frustration, because it is not possible to return it to a local store or office. Unlike yours truly, they apparently did not do their research with other users, even though we had no service for over a week. So - by a process of survey and elimination, it cannot be the RG, unless everyone I spoke with is using the same RG. But there have been quite a few changes that we have noticed recently, ranging from new look menus, to those very beautiful images when first turning on the TV. So is it not entirely possible that in all the changes and tweaking, something else has been affected? Look it happens - but I can never understand why they can't just say,"Sorry, we are working on "upgrades" so we apologise but you might experience these little set-backs for a while until we are through." Why always blame it on the RG? Another way to make more money?
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OMG! ..what on Earth is going on with Version?
OMG!!! ...I've never experienced anything like this in my 49 yrs dealing with customer service.
I will try and make this as quick and least painful to read.
First, I'm a recently returning customer after leaving Verizon for over ten years.
My wife works from home so I needed the caller ID to reflect her name not mine so she called to have it changed. What Verizon did was cut my services for a full day to transfer the account to her name. Why they had to go this route to simply change the caller ID name is beyond me. Anyway, we got our services back and were happy to put that frustration behind us.
Little did I know this was just the start of the worst business dealing with a service provider in my life. Apparently there was a small balance of $51.43 left in the old account. I paid that balance in full. However, that balance was transferred to my new account despite it being paid.
Guess what? ...they cut my services because of that same $51.43. Okay, at this point I'm a little angry but sure that once I point out the billing error this problem would go away. After spending 45 minutes on the phone with billing they told me they transffered the paid balance from the old account to the new account and all should be good.
Guess what? ...they cut my services again because of the same $51.43. (right in the middle of watching a Verizon rented movie) At this point, I'm beyond a little frustrated . I had to pay the same $51.43 to get my services restored until I could call during business hours. After another 45 minutes on the phone with billing, they refunded my $51.43 and assured me this issue would go away.
Guess what? ...they add the same $51.43 back on to my bill and start sending me past due notices.
At this point, I'm ready to through in the towel and switch services. I contacted billing again and asked to speak to a supervisor. After being on hold for 20 minutes, I spoke to a supervisor named Ashley. She was very nasty and did not care two cents about my issues and said I needed to speak to the accounting department. She put me back on hold and when I got to the accounting department she said I had to resolve the issue with the billing department. Are you kidding me???
When I refused to be transferred back to billing she said that she would have her supervisor contact me. I'm not holding my breath that they will call me back.
What am I to do? Will this issue ever go away? How can a service provider be so horrible to deal with, and why can't they fix such a simple error?
I have recorded every single phone conversation with customer service. If they don't get back with me and resolve this issue once and for all I will be switching services.
Again ...OMG!!! ...what on Earth is going on with Verison and their customer service?
-MannyYour issue has been escalated to a Verizon agent. Before the agent can begin assisting you, they will need to collect further information from you.Please go to your profile page for the forum, and look in the middle, right at the top where you will find an area titled "My Support Cases". You can reach your profile page by clicking on your name beside your post, or at the top left of this page underneath the title of the board.
Under “My Support Cases” you will find a link to the private board where you and the agent may exchange information. This should be checked on a frequent basis as the agent may be waiting for information from you before they can proceed with any actions. To ensure you know when they have responded to you, at the top of your support case there is a drop down menu for support case options. Open that and choose "subscribe".
Please keep all correspondence regarding your issue in the private support portal. -
I cannot create a new Business Catalyst site with Dreamweaver CC 2014 (Mac). The error message states that Dreamweaver cannot connect with server, try again later. In addition, I am also unable to load remotely a previously created Business Catalyst site as it says there is something wrong with my username or password. However when I put my password in and press test connection, it says it has connected successfully. What is going wrong and how can I fix this problem?
ThanksHi Ozy08,
Can you try the solutions mentioned in Re: Can't Login to Business Catalyst within Dreamweaver CS6?
If you still have problems, and you have a purchased version of DW CC, send me your Adobe ID, location, and contact details over a private message. Click my picture and use the message option.
Thanks,
Preran -
What is going on with the FATAL error message????
What is going on with the FATAL error message????
Same issue, since last night. Can't sign in to iTunes, download apps, or updates to apps on any device. I have iPhone 4S, iPad mini, MacBook Pro. East coast, writing this at 1:21pm EST. Changing password doesn't work. I can't log in with my iCloud address either. I have however noticed at least that if I enter the wrong password, I just get the incorrect password message. Using the right password gets the FATAL:: message every time.
I have my devices set to UK for the region even though I am in the US. Though that might have something to do with it so I switched to US- no change, same problem.
I agree that acknowledgement via their system status would be appropriate. Irritating that they are not at least publicly acknowledging there is a problem. I would feel much less concerned if I knew that they were aware and working on it. Can't find a support number anywhere but I did send a brief message via their help/contact page. -
WhAT IS GOING ON WITH APPLE STORE IS NOT WORKING
what is going on with the apple store, it is not working.
Three basic questions (which you may have covered with the customer service people already):
For your speed of movie download problem, how fast is your internet connection? The movie file is probably about 1.5 GB (much larger than the videos and short films you've downloaded before), which could take 20 minutes to download on a really fast connection (at a University), an hour or so on cable, 3+ hours on mid-range DSL, or a lot longer if your connection is slower than that. 8 hours does seem too long, but it's possible the problem is with your internet service, not iTunes. Your router is obviously not the problem if it still takes 8 hours after you've bypassed it.
For the iPod transferring problem, does your iPod have the latest software update (v.1.1.2, which came in the iPod Updater 2006-06-28 for Windows)? You can see what version you have by clicking on your iPod in iTunes and looking at the Summary, where it will tell you what version of the iPod software you've got and will let you download the new one if you need it.
And can you transfer music files to your iPod using iTunes 7 without problems? Can you transfer those old short films to it? Is it just the new movies that won't transfer?
You wouldn't be the only person to be having problems with iTunes 7 for Windows (I'm one of them, too), but it would be helpful to eliminate the basic stuff before giving up.
IBM Thinkpad T43p Windows XP Pro
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