Xserve RAID not viewable by Windows

Hi smart ppl,
I have given a new task to fix the Xserve RAID wtith 7 drives with 500 GB disk space. It is hooking up to the Fibre Channel cable to the server. We use QLogic SANsurfer HBA manager to manage the port. The port status is good according to the software. However, windows 2003 are not able to see the disks. It used to be working fine and now it stops working. And the light on each drive are appeared solid orange. I could not install the RAID Admin Tools since it is windows based OS. Our warrenty is of course expired long time ago. Please help me to resolve this as I have no idea how to troubleshoot that. Thanks in advance!!!
FV.

The easiest way to connect to it is to put whatever machine you're using to contact the RAID in the same IP range as the Xserve RAID and choose "Add System". If there is an Xserve RAID on the system in same subnet it will pop-up in the window and you can choose "Add". It will scan automatically for all addressable boxes on the network and offer them to add. This is definitely the easiest and gets around having to know the exact IP address.
If the machine you're using to connect to the RAID is not the same IP range you can still add it directly by IP address IF the address is routable. Certain whole blocks of address like 10.0.0, 192.168.., and 169.254.. are not reachable from outside those address space, period. If the RAID has one of these addresses (it will self assign in the 169.254.. if not told otherwise) your connecting machine needs to also be in one of these IP ranges.
I have all my non-routed machines in the rack plugged into a local hub and I attach a laptop and let it go to 169.254.. to connect to my little racked LAN.
HTH,
=Tod

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Try this then
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http://www.apple.com/support/ipod/five_rs/
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http://docs.info.apple.com/article.html?artnum=93651
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Message was edited by: Paul Munro

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