Yesterday, as today's deadline for filing tax returns approached, I was paralyzed by the inability to create new IRS PDF forms and to retrieve archived ones from a year ago. My computer went crazy. 24 hours later, I am still paralyzed. Can you help?
My computer went crazy yesterday on two occasions involving PDF documents. One dealt with attachments to an email from a bona fide corporation. The other dealt with IRS PDF forms & schedules needed for today's submission.
As both dealt with PDF and had nothing else in common, I suspected my PC had a virus. When I asked a local store technician, he agreed. I turned to Norton, which protects my PC from viruses, and after a few hours of really thorough searching, the computer was found to have no viruses.
Before describing what I call "crazy" computer behavior, you need to know that I have long had IE8 as my default browser but a few weeks ago switched to Mozilla Firefox because IE8 had beome incompatible with some websites from which I get information.
When I received the email from AT&T email service and clicked the first of four icons representing attachments, there was figuratively an explosion on my monitor: a series of new tabs, each called New Tab, burst onto the monitor--but no text or picture. The new tabs appeared faster than I coul kill them. I finally decided just to shut down the computer, hoping they would not reappear when I restarted. I was wrong. After 2 repeats, I decided to forget about the attachments and asked the sender to send them to me by regular mail.
That was no solution for my IRS PDFs. I wanted to complete filling in the various forms and schedules that I had begun months ago so that I could mail them today to the IRS (without having to copy them all in ink). When I tried to open the first one, BOOM. The same thing happened: the blizzard of New Tabs atop blank pages; my IRS form or schedule did not show up. Did the same shutdown/restart routine with the same results.
When I looked at the list of current forms that had to be completed, I noticed something very strange: the icons that began the listing of the documents' names were replaced one by one by Mozilla icons. When I moused over them, they said Firefox HTML. Why?
Starting the day today, I had the same experience. What's more, when I started to retrieve 2012 IRS PDFs from a year ago, the same New Tab tabs appeared and had to be killed, and Mozilla icons replaced whatever icon was there before.
Assuming that the problem arose with Adobe Reader's reading of the PDFs, I contacted Adobe but got no helpful phone number because PDFs are a free service and was directed to use this Forum to get help.
What do I have to do to (a) read and use PDFs in the normal way and (b) remove the Mozilla icon from those that have appeared on icon documents. If Mozilla is the source of the problem, shall I go back to IE8? (In my 80s, I want eventually to replace my old computer but for the time being I must continue using it. It will not take an IE9. Anther possible default browser would be Google Chrome, but I have unfavorable impressions of it because of its intrusiveness, loading my PC with stuff I do not need.
Can you help?
The problem is absolutely not Reader. The problem is that FireFox has stepped in front of Reader and handles all the PDF stuff - wrongly in your case. FireFox is DESIGNED to take over PDF files. But it is not capable of doing IRS forms!
To start with go back to IE for these forms. When you save them to disk DO NOT DOUBLE CLICK ON THEM until this is fixed. Just open the in the normal way - start Adobe Reader and use Open from the File menu.
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Crazy problems after upgrading to Leopard. Can you help?
I have a PowerMac G5, 1.8 dual processors. It came with 256MB of RAM, which I removed and replaced with 2GB of Crucial RAM soon after purchasing the computer nearly four years ago. I added a 250GB Maxtor hard drive to the 60GB original two years ago. I used the Maxtor drive for storage. Everything ran perfectly before Leopard and iLife ’08 installation.
Prior to installation, I cleaned off the 250GB Maxtor hard drive, and then installed Leopard to it using only the installation instructions on the disk. (FYI, I bought both programs from a local Apple store.) When prompted, I had it bring over the software and files from the original hard drive. My idea was to clean off the original, 60GB hard drive, and use it for storage. Due to problems galore, I have not done that.
When I waken my computer from an all-night Sleep mode, the following happens:
iWeb ’08 will load, but I cannot save anything to it.
Safari will load and immediately freeze.
Firefox will not load because it reports that it is already open.
Entourage will open initially, but then report it cannot open virtually any functions.
Word for Mac will open, but nothing can be saved.
iPhoto will open, but it cannot be used.
This is how it goes for every program—none are useable.
Though I attempt to use the Force Quit option, programs will not close. I am forced to do a hard quit—holding down the power button until the computer powers off. Upon reboot, all programs work fine. The trouble seems to occur after going into Sleep mode.
Just now I used the Disk Utility program, which upon completion, reported the following:
Verify permissions for “Whopper” (the name of the 250GB hard drive)
ACL found but not expected on “Library.”
Permissions verification complete
Repairing permissions for “Whopper”
ACL found but not expected on “Library.”
Permissions repair complete
I am now running a test on the RAM, using Rember, as suggested in another thread. –All tests passed.
So, there you have it.
Suggestions?TheRever wrote:
You're not kidding, are you? Can I choose door number 2? To say that I'm disappointed and disillusioned would be insufficient. I've done precisely what I learned at a local Apple Store.
Sorry, I'm not kidding. But it isn't that big a deal. You are probably just frustrated and disillusioned based on your experiences with your flaky install. Try to remember how you felt about upgrading to Leopard before. That optimism is still warranted, with a little effort.
I'm sure Apple's official instructions work fine 99% of the time, but there is no way that Apple or anyone can guarantee an automatic upgrade. That is why Apple always says to have a good backup before any upgrade.
Would you translate what you instructed me to do? I don't know how to re-partition my original drive, nor do I know how to do a default MacOS X installation. It reads like I'm going to get a virtually naked machine, with none of the settings or files from before. Is that correct?
Yes. That is correct. You start with a naked drive and install everything from scratch. Your machine will be "as if" it came from the factory with Leopard installed.
You can boot off of the Leopard install DVD and run Disk Utility from the Tools? menu and delete partition on your "Whopper" drive. Then, return to the installer and just accept all the defaults. You don't have to worry about "upgrade install" vs. "archive & install". This will give you a fresh system.
Is it possible to wipe-out what I have done on the newer hard drive (250GB), and go back to the original 60GB drive? Is it possible to start again, or are the files on that drive now converted to the new? Does that make sense?
It would be ideal if you could throw away everything on the new drive. You can always copy off any new or modified files and restore those later. It sounds like you haven't been able to do much on Leopard anyway. It also sounds like you still have your 60 GB original, pre-leopard backup, which is a very good thing.
There may be some people who will tell you to do an "Archive and Install" to install a new 10.5. That will probably work too. You will have to resist the temptation to go into the archived area and just start copying files back. That would likely put you right back where you started. The same goes for any of the "migration" tools. For all I know, they work great 99% of the time. I've never tried them and I've had problems 0% of the time. The reason I always recommend a re-partition is because it guarantees you have a factory install. It makes restoring more difficult, but I consider that to be a good thing.
Here is my recommendation:
1) Make sure you have a backup of your current boot drive
2) Boot from from install DVD
3) Use Disk Utility to re-partition boot drive
4) Reinstall MacOS X using default options
5) Reinstall any applications
6) Setup user environment the way you want
7) Copy over your old user and data files into a quarantined location.
8) While maintaining backups of your new preferences and settings files, selectively restore your old files. These are things like your old Address book, your old Mail folder, and 3rd party application preferences files that contain license codes, etc.
Step 1-5 will take a couple of hours. Step 6, 7, and 8 may take a few days to get sorted out the way you want. -
I have 2 license for cs5.5 I am using one on my Windows 8 operating system... the other I cancelled and want to put it on a new apple operating system /... can you give me the link to down it to my new apple all in one computer??? Please HELP> send download link or call me 2 850.501.1499 mor send seperate e-mail to [email protected] THANKS DAVID
Hi David,
I would like to inform you that if you have a Mac serial number with you, only then you would be able to activate it on your Mac machine.
Here is the download link for the same.
Adobe CS5.5
Thanks,
Atul Saini -
unable to play any video or watch you tube , as soon as i pressed play ,adobe crached , reloading page several times and still not working
Is it the flash, or Firefox crashing?
'''[https://www.adobe.com/software/flash/about/ Flash Player Test Page]'''
If you have problems with current Shockwave Flash plugin versions then check this:
* see if there are updates for your graphics drive drivers
'''https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration'''
* disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)
'''https://forums.adobe.com/message/4468493#TemporaryWorkaround'''
* disable hardware acceleration in the Flash plugin
'''https://forums.adobe.com/thread/891337'''
See also:
* '''http://kb.mozillazine.org/Flash#Troubleshooting''' -
hi, recently i bought macbook pro with retina display and installed windows 8 professional original software also. but in windows 8 track pad/ TOUCHPAD is not working properly. can you help me with providing drivers for trackpad to work on windows 8 professional .
Did you download and install the Windows Support software? If you did, did you use the Boot Camp Control icon to set up the trackpad how you want it?
http://www.apple.com/support/bootcamp/
https://discussions.apple.com/community/windows_software/boot_camp -
I reset my forgotten password via email on my computer. Two hours later still cannot use new password on my iPhone 5 ios 7.x.x. Am I missing something?
Try going to https//appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Tap edit next to the primary email account, tap Edit, change it back to your old email address and save the change. Then edit the name of the account to change it back to your old email address. You can now use your current password to turn off Find My iPhone on your device, even though it prompts you for the password for your old account ID. Then go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back to https//appleid.apple.com and change your primary email address and iCloud ID name back to the way it was. Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.
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I've cleared almost 30 gig off of my hard drive in the past 2 weeks, and it will temporarily show that in the Get Info box. But hours later, I am still getting a disk full error and all of the memory has disappeared. I have cleared my backup logs from Time Machine, checked the mail folder, cleaned out tons of photos and videos and it still keeps filling back up.
In checking the log files, here is the message repeated over and over....
Jul 4 07:18:13 Donald-Keele-Jrs-iMac-123.local CalendarAgent[213]: CoreData: error: (21) I/O error for database at /Users/donjr/Library/Calendars/Calendar Cache. SQLite error code:21, 'unable to open database file'
Jul 4 07:18:13 Donald-Keele-Jrs-iMac-123.local CalendarAgent[213]: Core Data: annotation: -executeRequest: encountered exception = I/O error for database at /Users/donjr/Library/Calendars/Calendar Cache. SQLite error code:21, 'unable to open database file' with userInfo = {
NSFilePath = "/Users/donjr/Library/Calendars/Calendar Cache";
NSSQLiteErrorDomain = 21;
Jul 4 07:18:14 Donald-Keele-Jrs-iMac-123.local cfprefsd[180]: CFPreferences: error creating file /Users/donjr/Library/Preferences/com.apple.iPhoto.plist.t3l894p: 28
Jul 4 07:18:30 Donald-Keele-Jrs-iMac-123.local Printer Pro Desktop[275]: Empty task
Jul 4 07:18:33 Donald-Keele-Jrs-iMac-123.local Microsoft Sync Services[8149]: [0x16697c0] |ISyncSession|Warning| com.microsoft.Entourage2008: transitioning to cancel - session cancelled by server: Client 'com.microsoft.Entourage2008' tried to start a session for the plan 45AD80C3-0D52-4CF2-8CBA-103564B6C47C and the plan no longer exists.
Jul 4 07:18:33 Donald-Keele-Jrs-iMac-123.local Microsoft Sync Services[8149]: Warning: NSBundle NSBundle </Applications/Microsoft Office 2008/Office/Microsoft Sync Services.app/Contents/Resources/MicrosoftOfficeNotes.syncschema> (not yet loaded) was released too many times. For compatibility, it will not be deallocated, but this may change in the future. Set a breakpoint on __NSBundleOverreleased() to debug
Jul 4 07:18:33 Donald-Keele-Jrs-iMac-123.local Microsoft Sync Services[8149]: Warning: NSBundle NSBundle </Users/donjr/Library/Sync Services/Schemas/MicrosoftOfficeNotes.syncschema> (not yet loaded) was released too many times. For compatibility, it will not be deallocated, but this may change in the future. Set a breakpoint on __NSBundleOverreleased() to debug
Jul 4 07:18:45 Donald-Keele-Jrs-iMac-123 kernel[0]: (default pager): [KERNEL]: default_pager_backing_store_monitor - send LO_WAT_ALERT
Jul 4 07:18:45 Donald-Keele-Jrs-iMac-123 kernel[0]: macx_swapoff SUCCESS
Jul 4 07:19:31 Donald-Keele-Jrs-iMac-123.local Printer Pro Desktop[275]: Empty task
Any ideas on what to do next?
I'm running and iMac 20-inch early 2009
Processor 2.66 GHz Intel Core 2 Duo
Memory 8 GB 1067 MHz DDR3
Graphics NVIDIA GeForce 9400 256 MB
Software OS X 10.8.4 (12E55)Step 1
Quit Calendar. Triple-click the line below to select it:
~/Library/Calendars/Calendar Cache
Right-click or control-click the highlighted line and select
Services ▹ Reveal
from the contextual menu. A Finder window should open with a file named "Calendar Cache" selected.
Move the selected file to the Trash. There may be one or two other files in the same folder with names that begin in "Calendar Cache". If so, delete those files too.
Step 2
Empty the Trash if you haven't already done so. If you use iPhoto, empty its internal Trash as well:
iPhoto ▹ Empty Trash
Then reboot. That will temporarily free up some space.
According to Apple documentation, you need at least 9 GB of available space on the startup volume (as shown in the Finder Info window) for normal operation. You also need enough space left over to allow for growth of your data. There is little or no performance advantage to having more available space than the minimum Apple recommends. Available storage space that you'll never use is wasted space.
To locate large files, you can use Spotlight. That method may not find large folders that contain a lot of small files.
You can more effectively use a tool such as OmniDiskSweeper (ODS) to explore your volume and find out what's taking up the space. You can also delete files with it, but don't do that unless you're sure that you know what you're deleting and that all data is safely backed up. That means you have multiple backups, not just one.
Deleting files inside an iPhoto or Aperture library will corrupt the library. Any changes to a photo library must be made from within the application that created it. The same goes for Mail files.
Proceed further only if the problem isn't solved by the above steps.
ODS can't see the whole filesystem when you run it just by double-clicking; it only sees files that you have permission to read. To see everything, you have to run it as root.
Back up all data now.
Install ODS in the Applications folder as usual. Quit it if it's running.
Triple-click the line of text below to select it, then copy the selected text to the Clipboard (command-C):
sudo /Applications/OmniDiskSweeper.app/Contents/MacOS/OmniDiskSweeper
Launch the Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Paste into the Terminal window (command-V). You'll be prompted for your login password, which won't be displayed when you type it. You may get a one-time warning not to screw up. If you see a message that your username "is not in the sudoers file," then you're not logged in as an administrator.
The application window will open, eventually showing all files in all folders. It may take some minutes for ODS to list all the files.
I don't recommend that you make a habit of doing this. Don't delete anything while running ODS as root. If something needs to be deleted, make sure you know what it is and how it got there, and then delete it by other, safer, means. When in doubt, leave it alone or ask for guidance.
When you're done with ODS, quit it and also quit Terminal. -
I can't sync the songs from my computer to my ipod touch. I have gone through the directions on the iPond help page and have not found them helpful. For example, I can't find the autofill button. Can you help?
I have already tried following those steps. I went back and tried to follow them again but they did not work. Some of my songs have synced, some have not. And I am still not seeing the Autofill icon on the bottom of the menu or anywhere else. I fear something has been corrupted here and I need to start afresh.
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I have a iPad 2 I brought it yesterday and it has an update for iOS 6.1 but it won't let me download it. It keeps saying your no longer connected to the Internet but I'm connected to my wifi. Can you help please
Hi Blueandpink,
If you are running iOS 4, you will need to update the iPad via iTunes on your computer (can't do OTA updates unless you have iOS 5 or higher).
If you have a first generation iPad, unfortunately you won't be able to update to iOS 6 (iOS 5 is the highest you can update to on the original iPad).
If you are on an iPad 2, 3, or 4th generation with iOS 5 and it still isn't working, try holding down on both the Sleep AND Home buttons at the same time for about 10-15 seconds (ignore the red slider button). Keep holding it until the Apple Logo appears. When you see the Apple logo on the black screen, let go of the buttons. This “reset” fixes a lot of iPad issues and might work to resolve the update issue. Try updating again.
Hope this helps!
~Joe -
I have not been able to open up Lightroom on my computer for over a year now. Whenever I double click on it, this comes up - can anyone help? Problem signature: Problem Event Name:APPCRASH Application Name:lightroom.exe Application Version:3.4.1.10
First thing to try is the latest version of Lightroom (currently 5.6). If it don't crash, then problem solved - upgrade.
If Lr5 won't run on your machine, then Lr4 instead.
If both Lr5 and Lr4 crash on your machine, then at least you know it's a not a Lightroom version problem but something wonked in your system.
If you can't figure out how to resolve the crash on the system you have, then it's time for a new system (or try another converter/editor app).
PS - A few things to try:
* After re-installing new version, if that doesn't fix it, then get rid of all Lightroom-related data files (rename them so they can be restored), in case problem is in Lr data file.
* Remove all non-essential hardware in case problem is hardware/driver.
* Startup up machine with minimal software services.
* If still no go, consider updating driver software, including mainboard drivers and/or bios firmware if need be.
* Of course run all the system hardware and software diagnostics you can - problem could be failing disk or ram..
* Check system event logs for any clues.
If you don't know how to do some of these things - ask.
Do not say "you've tried everything" unless you want a lecture - there is most definitely something you haven't tried. It's like when you can't find your car keys - you haven't looked everywhere - there is somewhere you haven't looked!
PS - Has Lightroom EVER worked on your machine? what's changed since then..
Good luck,
Rob -
Company code is not set up for electronic tax return
hi dear
what is the configuration of e-return salea/purchase .
The system cannot execute the taxes on sales/purchases settlement within electronic communication with authorities.
when i excute F.12 then message coming Company code is not set up for electronic tax return
please guide me.
regards
purushottam
RegardsHi,
if you start report via SE38. program name RFUMSV00 you can read the program documentation. In here it states what is needed:
...In addition, the report provides data for the electronic advance return
for tax on sales/purchases. The administration report for electronic tax
returns (FOT_B2A_ADMIN) then directly sends the return to your relevant
tax authority.
To use the electronic advance return for tax on sales/purchases, make
the necessary settings in the screen area Posting Parameters under
Electronic Advance Tax Return.
For more information, see the SAP Library under Financials -> Financial
Accounting (FI) -> Financial Accounting General Topics -> Taxes
(FI-AP/AR) -> Taxes on Sales/Purchases, Sales Taxes, and Additional
Taxes -> Electronic Advance Return for Tax on Sales/Purchases.
Hope this gives you a beginning.
Hein -
I bought photoshop elements 8 a few years ago. I had to reinstall my computer, and I can't find this PSE 8 on Adobe. Only the 12 is available, but I've paid a serial for the 8. Can you help me please ?
Download Photoshop Elements products | 9, 8, 7
Mylenium -
i can'use firefox automatically,in my computer i have got write arima in my start autimatically.what's the meaning?since 22june i got message mozilla firefox 3.6.4:executable files may contain viruses or other malicious code that could harm your computer.use caution when opening this file.are you sure you want to launch firefox setup 3.6.4.exe?after i click yes,i got answer:file is corrupt?What is the meaning?what happened with mozilla add ons ie8,windows,yahoo toolbar?can you help me to choose match for my programm 2010 and install automatically with flashget the lastest?i got permission from licensi yahoo to use it for ie8 and google,for ie8 i never try it.thanks
== This happened ==
Not sure how often
== when i got programm 2010,install 3.6.4 from yahoo.tollbar2(YM9),i tried it last week.I did some googling and found alot of topics from you on this issue, to me it simply seems like on of the connectors is broken or loose.
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I use the Airport Extreme modem for my computer and wireless devices. I can't access my iphone 4 and 4S. It does not accept my passcode. My wireless laptop and wireless tower computer does accept the password. Can you help me?
You really have an iPhone question here.
Start with the Troubleshooting Guide for iOS devices:
http://support.apple.com/kb/TS1398
Post in the correct iPhone support area if you need more assistance.
Using iPhone
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