You cannot shadow a session with multiple monitors enabled in Windows Server 2008 R2

Searching through the forums (and according to KB2484290) it appears that there is no solution to this problem. We are rolling out thin clients that are using dual monitors exclusively and we were very surprised to find out that we couldn't shadow
sessions with dual monitors (which to us means that we can't shadow ANY sessions). This now completely changes our approach to managing these devices.
We are running Windows Server 2008 R2 SP1 with Remote Desktop Services installed. The thin clients are running Windows Embedded Standard 7 with the latest updates / RDP client. All steps have been followed to ensure that the apropriate settings and
permissions have been set up to allow access into the session.
We tested by unchecking the RDP setting “use all my monitors for the remote session”, with that setting disabled shadowing worked
Questions:
1. KB2484290 is from Dec 2010 - It's now April 2012, is there a workaround / hotfix for this issue that will allow us to shadow sessions using the native Microsoft tools?
2. Are there any recommended alternatives (software)? Free/Paid - doesn't matter we just need something that will work. I'm sure there are a few options out there but I am looking for suggestions for what people have used in the past that worked
best for them to help us narrow down the choices.

Hi,
In my experience, so far, the workaround is Remote Assistance, Remote Assistance supports multiple monitors, and is the presently recommended solution if you need this functionality. Remote Assistance is a Windows Server Feature that must be explicitly installed
on Windows Server 2008 R2; it is already installed with the client versions of the operating system.
More information:
Remote Assistance Overview
http://technet.microsoft.com/en-us/library/cc753881.aspx
Remote Assistance and Resulting Internet Communication in Windows Server 2008
http://technet.microsoft.com/en-us/library/cc770456(v=ws.10).aspx
As far as I know, there are some third-party tools can be used as the solution, such as Teamviewer, ISL Online, etc.
Please Note: The third-party products discussed here are manufactured by companies that are independent of Microsoft. We make no warranty, implied or otherwise, regarding
these products' performance or reliability.
Regards,
Dollar Wang
Forum Support
TechNet Subscriber Support
If you are TechNet Subscription user and have any feedback on our support quality, please send your feedback
here.
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Did you mean that right click Forwarded Event and select "Filter Current Log..."? Since I can filter correct event vai the "Filter Current Log..." in my Lab environment.
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