You do not have a license to run Primavera P6 (r8.4)

Question

I am having a problem after a fresh install of Primavera P6 r8.4
I am completely new to Primavera  and I'm doing this as learning exercise (and failing!)
I'm using:
Database: Oracle Enterprse Edition 11g (11.2.0.4)
OS: Red Hat Enterprise Linux 5.8
Weblogic: 12.1.3.0
JDK: jdk1.8.0_40
The installation seemed to work altough I tried to install P6 and P6 Team Memeber at the same time
and got an error for the Team Member part which I figured I'd sort out later.
From the Weblogic server console:
  p6 has a State of Active and Health of OK
  p6tm has a State of New
When I try to login to p6  (http://server:8203/p6) as admin I get the error:
"You do not have a license to run Primavera P6. Please contact your System Administrator."
I have check the permissions on the license directory and the key file:                              
[oracle@primavera license]$ pwd
/u01/app/oracle/P6EPPM_1/p6/license
[oracle@primavera license]$ ls -ld
drwxrwxrwx 2 oracle oinstall 4096 Apr 28 11:17 .
[oracle@primavera license]$ ls -l
total 4
-rw-rw-rw- 1 oracle oinstall 30 Apr 28 11:17 kavachart.key
I have also followed MoS note Doc ID 894279.1 that nulls user_data where topic_name = 'pm_settings' in admuser.userdata
I've tried to find logs to help with debugging this but can only find:
/u01/app/oracle/P6EPPM_1/p6/WebAccessLogs/P6WebAccess.html
It shows:
<tr>
<td>Apr-29-2015 14:55:00 080</td>
<td title="[ACTIVE] ExecuteThread: '3' for queue: 'weblogic.kernel.Default (self-tuning)' thread">[ACTIVE] ExecuteThread: '3' for queue: 'web
logic.kernel.Default (self-tuning)'</td>
<td title="Level"><font color="#993300"><strong>ERROR</strong></font></td>
<td title="com.primavera.bo.remotable.LicenseHdlr category">com.primavera.bo.remotable.LicenseHdlr</td>
<td>?:?</td>
<td title="Message">Failed getting licensed products for user: 91 in database: 1</td>
</tr>
<tr><td bgcolor="#993300" style="color:White; font-size : xx-small;" colspan="6">java.lang.NullPointerException
<br>        at com.primavera.bo.remotable.LicenseHdlr.getLicensedProducts(Unknown Source)
<br>        at com.primavera.bo.remotable.qproxy.LicenseHdlr.getLicensedProducts(Unknown Source)
<
where user_id 91 = admin
Any pointers would be appreciated.

Answer 1

Hi Pablo
Thanks for your reply.
I stopped the NodeManager, uninstalled jdk1.8.0_40 and installed 1.7.0_79 in its place. 
I updated:
  JAVA_HOME environment variable
  $MW_HOME/user_projects/domains/primavera_domain/config/config.xml   <java-home>  /usr/java/jdk1.7.0_79 in all places
  $MW_HOME/user_projects/domains/primavera_domain/bin/setDomainEnv.sh  JAVA_HOME=/usr/java/jdk1.7.0_79 plus DEFAULT_SUN_JAVA_HOME and SUN_JAVA_HOME
rebooted the server but was unable to start P6.  So I uninstalled and reinstalled P6.   I got the same error, then realised I'd need to re-install Weblogic too since I'd uninstalled the JDK it was built on!
Weblogic is now built on jdk1.7.0_79
P6  is now built on jdk1.7.0_79
Weblogic starts okay.  Under Deployments it shows P6 but I am unable to start it.  I'll see if I can find the logs and post their detail and/or the fix.
Rgds
Tony