"You may also like"

When I visit certain websites there appears a sliding dialog box in lower right corner of Safari window that has "You may also like" in the title of the box.
When I scroll up it appears - scroll down it disappears. I am using Google in the search box in Safari title bar above. This new feature appeared after updating to latest Safari 5.1.7 last week How do I disable this feature. Have searched web and can not find anything about this. Thanks in advance for any suggestions on this subject.

When I visit certain websites...
Example?

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TS3474 iTunes has detected an iPod that appears to be corrupted. You may need to restore this iPod before it can be used with iTunes. You may also try disconnecting and reconnecting the iPod.

What do I do about this message? I've restored it 3 times, but this message still comes up, and i cannot put music on it now.
iTunes has detected an iPod that appears to be corrupted. You may need to restore this iPod before it can be used with iTunes. You may also try disconnecting and reconnecting the iPod.

Sounds like your iPod is broken. Take it to Apple or someone else who repairs iPods and see if you can get it fixed, or get it replaced.

"You might also like this"

I used to use a service on the itunes store that I can't seem to find now. Maybe it doesn't exist anymore. I don't remember what it was called but based off of songs I had purchased in the past it recommended other artists that I might like. Did apple get rid of that? Or do I just not know where to find it?

Well, I went to view and it said "Hide Ministore" but it was grey and I couldn't select it. So i guess that means that my ministore is showing, but I can't find it.

May seem like a totally dumb question about Titles

I just want to create a small, subtitle style text bit that stays at the bottom of the screen for the full duration of the film. I can't seem to do this at all. Is there a way to have text stay there for the full movie?
Thanks for any help.

Not sure if this is possible thru iMovie alone or not. FCP can address permanent titles though.
Lastly, you may also want to look at "Slick" Transitions & Titles to see what they have to offer.

This may sound like a dumb question, but...

I am posting this as I've posted another question that is related to this particular question...
Is a 10.3 MB file a super-huge file in Illustrator CS6? I'm just trying to figure out why my machine is running so slowly; was working well a few days ago when I worked on this particular piece of artwork. I have around seven layers.
Nancy in Tucson

Nancy,
The filesize 10.3 MB is far from unusual (if anything, some here might ask: when do you really start working on it? You may also create a new document of the same size, and then save it without any artwork too see what you actually start with).
There may be many reasons for slowdowns, including other things running. You may (also) have a look at the speed with only Illy working.

I think I have one of the fast dying batteries 5s. Last 6 hrs and just texting not even a lot. Has iOS 7 on my 5 and was nowhere near this. Brightness 1/3 back grounding off. I would also like to know if I can add if you replace for bigger hard drive. i

I would also like a 32 none were available I took the first5s I could find. But the batterey is horrible. I barely even use is brightness low and does pretty fast on network. I think may be a bad battery like I read about. It's sb my messages I have none and takes up 3.4gb.... And there's only actually 13gn and 3 is the iOS so why don't you make a external hd or something it's crazy hard to even get the phone.

Take it to apple store and don't replace it with the new one my son had the same problem he was in there about 10 minutes and walked out with a new phone

Use that little button to engage the tab list There is a tiny little button, you may have been ignoring. It does something wonderful. It looks like a really sm

I am using Firefox Version 17. Previous versions had a triangle on the right end of the toolbar that would show a list of tabs open on the window. I no longer see it.
It was described in the "Help" instructions as follows:
There is a tiny little button, you may have been ignoring. It does something wonderful. It looks like a really small downward triangle. Use that little button to engage the tab list.

See also:
* Permanent List-all-tabs Button: https://addons.mozilla.org/firefox/addon/permanent-listalltabs/

How to stop "FROM AROUND THE WEB" and "You May Like" from coming up on each page that I browse

It is very frustrating when I am on Mozilla looking at various websites and on each page that I go to either "FROM AROUND THE WEB" or "You May Like" come up in the middle of the page with links to other websites that I am not interested in viewing.
Also when I am shopping on the internet another pop up called Deals, brought by iWebar keeps popping up and also "Deals" by Deal Finder. I did not change any of my settings, I only updated Mozilla Firefox and then all of these things started happening. This is very frustrating and I want to know how to turn this off. I did not sign up for any of these things, and want to be advised on how to remove them.
Could you please advise how to stop these as I really do not want these options as I am browsing and I will go back to Internet Explorer if this continues to happen. I look forward to hearing from you promptly. Thank you

Hi Kerri,
You should always pay attention when installing software because often, a software installer includes optional installs, such as this adware. Be very careful what you agree to install. 
Adware gets on your computer after you have installed a freeware software (video recording/streaming, download-managers or PDF creators) that had bundled into their installation this browser hijacker.
You can use the below steps to revert back to adware-less Firefox.
1) Reset Prefs
*Navigate to '''about:config''' in your Address Bar
*Press the "I'll be careful, I promise!" button to proceed
*Search for iWebar and reset all prefs that pull up by right clicking > Reset
2) Remove any programs that you don't recognize or remember installing from your Control Panel (Start > Control Panel > Uninstall a Program)
3) Remove any extensions that you don't recognize or remember installing from Firefox.
*(Press the menu button ([[Image:new fx menu]] > Add-ons > Extensions)
4) Download ADW Cleaner to wipe out any remnants of the adware.
*http://www.bleepingcomputer.com/download/adwcleaner/

HT4437 this may seem like a dumb question, but do you always have to have wifi on to play music using airplay through the tv

This may seem like a dumb question, but once you have set up airplay from the ipad through the tv do you always need to have the internet on.

It's not necessary to have an internet connection in order to AirPlay content to the Apple TV unless the content is protected. You will however need to keep your wifi network turned on.

Why can I not verify my Apple ID? I keep getting this message after trying: "the email address is alread in use or you may already have an apple id associated with this email address. please try again or sign in using your existing apple id"

the email address is alread in use or you may already have an apple id associated with this email address. please try again or sign in using your existing apple id............ PLEASE HELP ME

Hi all,
I tried this and it worked:
1) Visit My Apple ID at https://appleid.apple.com/.
2) Click the Manage your account link on the right sideof the page.
3) Enter the account name (Apple ID) and the password you used when creating the account.
4) Change the email address associated with your account.
5) Send new verification email
I also got this from apple CS for other things to try:
Please follow these steps to access your Apple ID accountinformation:
1) Visit My Apple ID at https://appleid.apple.com/.
2) Click the Manage your account link on the right sideof the page.
3) Enter the account name (Apple ID) and the password youused when creating the account.
4) Delete any duplicate email addresses associated withyour account.
5) Click the Save Changes button.
If you do not have duplicate email addresses on your account, it is possible that your email address is already being used withanother Apple ID. In order to verify your email address with the current AppleID, it will need to be disassociated from your other Apple ID. You can do thatby following these steps:
1) Visit My Apple ID at https://appleid.apple.com/.
2) Log in with your other Apple ID and password.
3) Select the Manage your account link.
4) Choose Name, ID, and Email Address from the left sideof the page.
5) Next to Primary Email Address, select Edit so that youcan change the email address associated with this Apple ID.
6) Once you've made the desired change, select SaveChanges.
7) Choose Sign Out from the top right of the page.
If you would like to have the verification email resentto you, please sign into https://appleid.apple.com/with the Apple ID you want to verify, and make sure there is not a typo in yourPrimary Email Address. Select the "Edit" link to the right of your email address to make corrections and then click the "Save Changes" button.Once the typo is fixed, or if there is no typo, click the "Resend"link under your email address.
If you still do not receive the verification email,please reply to this email with the email address that you intend to use onyour Apple ID.
Good luck!
Em

This email address is not available for use as an Apple ID. You may already have an Apple ID associated with this address. Please try again or sign in using your existing Apple ID.

I want to change my apple id but get the message "This email address is not available for use as an Apple ID. You may already have an Apple ID associated with this address. Please try again or sign in using your existing Apple ID.". I try to log a call with apple support and I get a message like "cannot schedule a call". That leaves me out of options. Any ideas?

Hi billfromwandering,
I'm sorry to hear you are having these issues changing your Apple ID. It is correct that if an email address has been used previously for an Apple ID, it can not be used for a different Apple ID, as noted in this article:
In most cases, your Apple ID is also the primary email address of your Apple ID account. You can change your Apple ID to any other email address you control, as long as it's not already in use as an Apple ID. If your email address ends with @icloud.com, @me.com, or @mac.com, it's already an Apple ID.
Change your Apple ID - Apple Support
If you are certain that the email in question has never been used for an Apple ID and you are having issues contacting Apple Support regarding this issue, you may want to make sure you are going through the Apple ID support channel on the following page:
Apple ID - Contact - Apple Support
Regards,
- Brenden

Sony, please tell me how you allow something like this to happen? Horrific Support Experience

So, the below happened. Essentialy, Sony sent me four broken TVs, forced me to spend about 20 hours of time replacing those TVs, and has refused to replace my broken television. The below is a chain with one of your reps. I would never have expected such a poor customer service experience from a company of Sony's caliber. It has been very disappointing. You insist that you are giving me an "offer" but you have given me no options whatsoever.
I note that you continue to maintain that there is no viable replacement. However, a simple search on your webpage and online shows that there are multiple 48 inch LED televisions still available. I find your representation to be disengenuous. The below chain is only one point in the long line of frustrating communications with your representatives. All told me different things and made promises that were not kept. I can only imagine how my case file looks.
I would like an explanation from Sony how you could allow something like this to happen? This has been the most frustrating experience I have ever had with a electronics company -- and I have had alot. It has been terrible.
---------- Forwarded message ----------
From: []
Date: Fri, Jun 26, 2015 at 7:22 PM
Subject: Re: [] *Mark*
To: Sony Support USA <>
To be clear, I am not "accepting" your offer as I don't think it is fair or makes me whole. I am telling you to do whatever you have to do. You have given me no real other options.
On Jun 26, 2015, at 7:04 PM, Sony Support USA <> wrote:
Hi [],
Thank you for contacting Sony and for accepting the offer. We apologize that we cannot offer you the regular retail price of the unit since that is not the amount that you paid it for. We will email you a prepaid shipping label which you can use to ship us back your TV and once we determined that it is in transit back to us we will process the check with the amount of $369.99 and you will receive the check in 4-6 weeks. Thank you.
Regards,
Mark C7NO
Sony National Customer Relations
From:[]
Sent: Friday, June 26, 2015 9:20 PM
To: Sony Support USA
Subject: Re: [] *Mark*
How you get away with treating your customers like this is beyond me. I am telling you that I purchased the television at a discounted rate that I am no longer able to obtain. In other words, the amount you are refunding me will not make me whole. I am also telling you that your colleague literally offered me a refurbished TV about two hours ago (apparently your group offers less to customers now). You have already sent me three TVs and wasted about 20 hours of my time. Despite all that, you unapologetically state that your "FINAL" offer gets me to nowhere that I need to be. You have no remorse for the situation and have not gone any extra distance to make a customer whole, which is all that I am asking for.
You have beaten me into submission over the past month with broken TVs, hours wasted shipping, long conversations with support representatives, and failed promises. You guys go ahead and do whatever it is you need to do. There is only so much that I can argue about. No customer should expect this type of treatment from a company like Sony. People purchase Sony so that they DONT have to deal with that type of nonsense. This has honestly been the worst customer service interaction I have ever had.
On Fri, Jun 26, 2015 at 5:54 PM, Sony Support USA <> wrote:
Thank you for contacting Sony. We double checked if there is a same or comparable refurbished unit for replacement but there is none. Your file is being already being handled by our department which is the highest level you can get since our managers and supervisors are not part of the escalation path. The $319.99 is the amount that you paid for the TV and that is what we are going to refund you and the $50 is for compensation. You are getting more than what you paid for the TV so Sony believes it will cut it. Our offer is FINAL. Thank you.
Regards,
Mark C7NO
Sony National Customer Relations
From: []
Sent: Friday, June 26, 2015 8:38 PM
To: Sony Support USA
Subject: Re: [] *Mark*
Mark,
I just spoke to an individual on the phone who told me that you could send a refurbished model . That conversation is exactly what prompted my email to this email address -- they told me to reach out here because you could provide me a better option rather than the two that were given. Now you are telling me that not only can you not offer me a better option but that you are taking away an option previously given. This is getting more and more ridiculous. I am sorry but this just isnt working for me. I dont understand how there is this much miscommunication between your departments.
I would like to be put in touch with a manager on this case. Your offer to refund me 320 + 50 will not cut it. I am amazed that a company like Sony, which people purchase because of the supposed product support and service, is failing their customer in this way. It's very disappointing.
On Fri, Jun 26, 2015 at 5:30 PM, Sony Support USA <> wrote:
Hi [],
Thank you for contacting Sony. Like we mentioned from our last email, the best and final offer is the buyback. If you don’t like the offer then we don’t have any other option for you. Thank you for choosing Sony.
Regards,
Mark C7NO
Sony National Customer Relations
From: []
Sent: Friday, June 26, 2015 8:10 PM
To: Sony Support USA
Subject: Re: [] *Mark*
Thanks, Mark. My preference would then be to try a refurbished model one more time. The issue is that I got the TV at Black Friday discount. I wouldnt be able to replace it even if I wanted to. So, I will try one more time and go from there. Please let me know once the TV is shipped.
On Fri, Jun 26, 2015 at 4:21 PM, Sony Support USA <> wrote:
Hi [].
Thank you for contacting Sony. We apologize if you don’t want that option but this is the best Sony can offer since there is no same or comparable model to offer you anymore. If the unit will be replaced it will be the 4th time already and to tell you honestly it will be much cheaper for you to just buyback the unit rather than to pay the shipper deliver the TV every time we replace it and we are not saying that it is your fault just to make it clear. We will buyback the unit for $319.99 and we will add up another $50 as compensation for all the troubles. Please let us know once you have made your decision. Thank you.
Regards,
Mark C7NO
Sony National Customer Relations
From: []
Sent: Friday, June 26, 2015 7:16 PM
To: Sony Support USA
Subject: Re: [] *Mark*
I don't want that option. I would take a refurbished model again over the refund.
You are saying that I spend 20 hours of my life dealing with you, driving to and from fed ex three times, mounting and taking down three broken televisions, and you do nothing to compensate me for my time? I would never expect this from a company like Sony.
On Jun 26, 2015, at 4:10 PM, Sony Support USA <> wrote:
Hi [],
Thank you for contacting Sony. As we have mentioned there is no same or comparable model to offer you that is why we offered a buyback for the unit and that is the only option thank you.
Regards,
Mark C7NO
Sony National Customer Relations
From:
Sent: Friday, June 26, 2015 7:05 PM
To: Sony Support USA
Subject:
As I said, I don't want a buy back. That is not an option for me.
Are you saying that you have no other 48inch led television?
On Jun 26, 2015, at 4:02 PM, Sony Support USA <> wrote:
Hi [],
Thank you for contacting Sony. We apologize for the inconvenience this may have caused you. Since there is no same or comparable model to send you as a replacement we will buyback the Tv for $319.99. We will email you a prepaid shipping label for you to return the unit back to us and once we determine that the unit is in transit we will process the check and you will receive it in 4-6 weeks. Should you take the offer please provide the address where the check should be sent to. Thank you.
Regards,
Mark C7NO
Sony National Customer Relations
From:
Sent: Friday, June 26, 2015 6:49 PM
To: Sony Support USA
Subject:
Over the past month, you have sent me four defective TVs. I cannot tell you how frustrating this process has been for me. I never would have thought that a company like Sony could be this bad. It has been like pulling teeth with you all.
I purchased my television thinking that it would come along with the best product and support in the market. That has not been the case. My TV broke down within a year and now you have sent literally four televisions to replace it but none of them have worked.
The latest contact I got was that you have run out of new television for my model and instead need to send me another refurbished one or refund me. I do not want either option.
I want a brand new TV. I dont care if it's the same one or a better one but it has to be new. It cannot be refurbished. I do not want a refund.
At this point, I have spent about 20 hours of my life on the phone with you or shipping back and forth items. I would also like compensation to account for that time.
Please email me or call me with a response.

Hi adam26,
Welcome to the Sony Community!
We certainly empathize with your frustration and we apologize for the inconvenience caused. Please check your other thread here, we saw someone from our customer relation department already responded to your inquiry. Again, we sincerely hope to seek your kind understanding on this matter.
Regards,
Dave

I have an imac OS 10.4.11 and am using Safari 2.0.4. I would like to update this. I have 1 Gb memory. Do I need more memory to update my computer? I would also like to add an airport system and something where I could read word applications.

I have an iMac OS 10.4.11 and am using Safari 2.0.4 I would like to update. I have only original 1 GB memory-do I need more to update?I would also like to add an airport or router and would like to add something where I could open word applications. Is it hopeless?

Thanks. That's a Mid-2007 model with an Intel Core 2 Duo processor. You can run any version of Mac OS X on it up to and including Mac OS X Lion, though for Lion you'd need to increase the memory to at least 2GB, something I'd recommend doing anyway; it's inexpensive and often can increase performance. Your iMac can take up to 6GB if RAM; 4GB is probably a good compromise between cost and performance with a 4GB kit costing about $50.00 US from a reliable vendor such as Crucial.
Your system already should have included the Airport wireless networking capability, so all you'd need would be a wireless (WiFi) access point (aka "router" or "base station") and an appropriate Internet connection. Apple's Airport Express and Airport Extreme, and the Time Capsule if you'd like to have a built-in hard drive for backups and extra storage, are good choices for a WiFi access point, but there are a number of other manufacturers.
As to upgrading the operating system, as I said, you can upgrade to Mac OS X 10.5 Leopard, Mac OS X 10.6 Snow Leopard, or Mac OSX 10.7 Lion (the most recent release). Apple no longer lists Mac OS X 10.5 on their web site, but if you call the Apple Store you may still be able to purchase a copy. Mac OS X 10.6 Snow Leopard is easily available as is Lion though with Lion you'd need the $69.00 USB flash drive installer or you'd need to purchase and install Snow Leopard first (other than on the flash drive, Lion is only available from the Mac App Store which can only be accessed from Mac OS X 10.6.6. or later). Before you decide, I'd strongly suggest you find out what versions of Mac OS X your applications and perpherals will support, either as they or with a free or affordable update. I'd suspect most of your applications and peripheral drivers would need to be upgraded, at least to support Snow Leopard or Lion. If you consider Lion, make sure of your applications; Lion will no longer run PowerPC-only applications, so many older appliations will not run under Lion.
Finally, as to Microsoft Word documents which is what I presume you mean, you can of course just purchase Microsoft Office. There are other ways to work with Word documents, though. If you just need to view Word documents, TextEdit in MOSX 10.6 and 10.7 (and perhaps 10.5; I can't remember) can open and view many Word Documents. For something a bit more capable, you can purchase Apple's Pages, part of the iWork suite and now available separately for Mac OS X 10.6 and 10.7, or try one of the open-source solutions such as LibreOffice.
Regards.

I have a 16GB 3GS phone. For the last few days, my phone is constantly giving me message that the accessory attached to my phone is not optimized for this iphone. You may experience noise or poor communication, while there is no acessory attached to it.

I have a 16GB 3GS phone since about20 months now. For the last few days, my phone is constantly giving me message that the accessory attached to my phone is not optimized for this iphone. You may experience noise or poor communication, while there is no acessory attached to it. I always used standard headphones and charging cable. Now when i recall, it started at one of the sync sessions with my itunes. I have turned my phone off and aon again and again but the message keeps coming every one or two minutes.I have also started loosing voicce on different applications like youtube etc. Also the ringer volume up and down key does not show me the small boxes increasing or decreasing on screen. The phone is playing crazy. Can someone help please
Thanks
Zia

It helped earlier but it has come back again. I don't know what to do. I tried what you said earlier but this time even this is not working either. And quite intrestingly my phone won't turn off. I turn it off, it goes off and then restarts on its own and then keep giving the same message again and again.
Could it be a charging cable, is there any chance that the cable which was working fine one day could turn to be "incompatible" with iphone the other day????????
Please help

Urgent!! "This iphone is already activated. You may disconnect disconnect..

I have two laptops and 1 iphone:
Home - Macbook Pro
Work - Windows 7 netbook
iPhone - First hand, bought from my own service provider, never drop on the ground or goes into water
I only sync my iPhone 4 with my mac before. 3 days ago I updated iPhone firmware to 4.3, updated iTunes 10.2.1 in my mac, and installed iTunes 10.2.1 on my work laptop as well. I tried to connect my iPhone to my work laptop to see if everything works well. And I also back up and sync my phone before and after the iPhone firmware was updated. Everything seems fine.
2 days ago, I was playing games on my iPhone. My phone was suddenly being laggy. I rebooted my phone and then I tried to sync my iPhone with my mac as usual. However, a message pops up saying "This phone is already activated. You may disconnect disconnect this iPhone." every time when I connect my iPhone to my mac. So I pressed ok, but the phone kinda automatically ejects by itself from my mac iTunes. (i.e. iTunes no longer connects to my iPhone. iTunes doesnt even show the iPhone page and I cannot even restore my phone.)
Yesterday I tried to restore my phone with my mac and my work laptop by putting it into DFU mode.
1. After I restored the phone with my mac, I restored the back up with my work laptop after. After the phone was activated through windows iTunes, I connect the phone back to my mac and the same message pops up again saying "This phone is already activated. You may disconnect disconnect this iPhone."
2. After I restored the phone with my mac, I simply set it as a new iPhone. After the phone was activated through mac iTunes, the same message pops up again.
3. I restored iPhone with my work laptop. The phone stays connected with windows iTunes. After the phone was restored and set as a new iPhone, the phone was activated but no such message pops out. I can sync my iPhone like normal. No more automatic disconnection.
I tried to remove mac iTunes 10.2.1 and downgrade it to 10.2, but the same problem occurs every time when I connect my phone to my mac.
Since my work laptop is a netbook, the capacity is pretty small. I dont think my work laptop can always keep the 9GB back up of my phone, but the face is that I cannot lose all the stuffs in my phone. The best would be my phone being able to sync with my mac again.
... Could someone help with this problem? Or is there any like technical support? Is there anyone who have the same problem as well?

Try this:
For Mac OS X users:
Make sure iTunes isn’t running and then open Terminal.
In Terminal, enter a command:
To turn activation-only mode on: defaults write com.apple.iTunes StoreActivationMode -integer 1
To turn activation-only mode off: defaults delete com.apple.iTunes StoreActivationMode
For Windows users:
Make sure iTunes isn’t running, and then open a Command Prompt window.
Enter a command:
To turn activation-only mode on: "C:\Program Files\iTunes\iTunes.exe" /setPrefInt StoreActivationMode 1
To turn activation-only mode off: "C:\Program Files\iTunes\iTunes.exe" /setPrefInt StoreActivationMode 0

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