Z10 Touchscreen Issues - Possible Solution?

A few months back my Z10 touchscreen became unresponsive. I could not find a solution, so I purchased a new Z10. Recenty I dropped the new Z10 in water...so, still in posession of the old unresponsive Z10, I decided to give it another try. I put my sim card in, and the new battery that came with the new phone. VOILA! Works like a charm. Try replacing your battery. i wish I had known this months ago, could have saved myself spending $200 on a new phone upgrade.

I'm happy for your positive outcome but I would argue that the battery was not the culprit. Sure, it appears that it was but exchanging batteries to correct a touchscreen issue is not something we would have suggested; I'm sure this is just coincidence.
Whatever the situation, you now have a Z10 in perfect working order. Thank you for sharing your experience with us.  
- If my response has helped you, please click "Options" beside my post and mark it as solved. Clicking the "thumbs up" icon near the bottom of my response would also be appreciated.

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    iMac G4 800Mhz SD    
    iMac G4 800Mhz SD    
    iMac G4 800Mhz SD    
    iMac G4 800Mhz SD    
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    Re: MacBook Pro (2007) 3,1 & 10.8.5 freezing
    Message was edited by: Tom.my

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    I tried pasting the "Problem Details" report that resulted from my most recent Force Quit, but whenever I tried to Post the Message, I would get a message telling me that "We're sorry, Apple Discussions is temporarily unavailable. We'll be back soon." Other users have reported getting the same message, perhaps because the clipboard contains way too much text. I suppose I could have chopped that long Problem Details report into pieces and passed its information along that way, but I'm not sure that the Problem Details report gives quite the same analytical information as a Crash Report. Besides, from what I could glean, the myriad of well-meaning solutions that were offered seldom, if ever, appeared to cure the problems users were reporting.
    Instead, I took a cue from a guy who reported in another thread on Apple Discussions that he cured Safari from hanging by disabling Java and JavaScript in Safari's preferences. That seemed efficient and reasonable, so I implemented his solution.
    It seemed to work at first, but a short time after disabling Java and JavaScript, the Mac froze up. I could not access any open applications, nor could I force quit anything. My only choice was to press the power on button for over five seconds to force the computer to shut down. Exhausted from trouble-shooting, we both took a long nap after that. (Recommended trouble-shooting step.)
    Upon refresh and restart, I launched Safari. It was now able to access the page in CareerBuilder.com which was causing the hang. However, because JavaScript was now disabled, I could no longer see the rollover button function on my own portfolio website, nor could I see who had visited my website at StatCounter.com, a web analytic service I use to monitor web traffic.
    I wanted those abilities back.
    So, with tabs open to both the offending CareerBuilder.com page and to StatCounter.com, I re-enabled JavaScript. When I refreshed the StatCounter.com page, the previously unavailable data updated fine. When I refreshed the Career-Builder.com page, all 96 of 96 items updated fine: most importantly, the page did not cause Safari to stall, as it had consistently been doing before.
    I switched back to the StatCounter.com page, I enabled Java, and I refreshed that page. No issues to complain about there. I moved back to the problematic CareerBuilder.com page, and I refreshed that page. Safari re-loaded all 96 items again—this time pausing momentarily to report "1 error"—without hanging up.
    I cannot know for sure, but perhaps the Java programming "error" contained on that CareerBuilder.com page was the trigger for causing Safari to hang up. Perhaps there was nothing wrong with my Safari configuration after all. This explanation is plausible, because the only hangs Safari has experienced over the past couple of days have occurred on two different CareerBuilder.com pages.
    Thirty minutes later, refreshing that same problematic CareerBuilder.com page resulted in only 80 of 81 items being completed, as a new bunch of advertising messages cluttered up the page. Perhaps that one item which failed to load is related to that "error," which continues to be reported. However, at least the page is no longer stalling Safari.
    In any event, these were the steps that "cured" the problem of Safari hanging:
    1) In Safari preferences, disable Java and Java Script.
    2) Shut down the computer.
    3) Take a long nap while the computer is powered OFF.
    4) Restart the computer and relaunch Safari.
    5) Optional: Enable Java Script, then Java, if certain sites require them to be enabled for full functionality.
    6) Optional: Visit pages that had caused Safari to hang, and see if Safari functions fully on those pages.
    I have no technical understanding of what may have caused Safari to hang in the first place, or if switching Java and Java Script off and then back on, is the true solution to the problem. Maybe letting the computer take a long, overdue nap did the trick! I had been placing it in Sleep mode for several days, so it's missed a good shut down and re-boot routine.
    But I am pragmatic about success, so I am merely reporting what worked for me and what I did. Your mileage may vary.
    I will monitor the situation and report any future Safari hangs should they occur, since that might be an indication that the problem was not related to Java or Java Script at all.
    bowlerboy_jmb

    Hi,
    You could also try resetting your airport express.
    http://docs.info.apple.com/article.html?artnum=107418
    Worked for me.

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