Abobe Creative Suite CS5 is blurry/pixellated on my new Mac OSX 10.9.4 Maverick

The Abobe Creative Suite CS5 works fine on my work computer which is a MacBook Pro OS X 10.7.5 and worked on my old home MacBook OS X 10.9.4, but now I've updated my home computer to a MacBook Pro OS X 10.9.4 Maverick, all the programs are blurry/pixellated looking - this isn't great for design work especially while i'm doing a photography course!

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I try to install my creative suite master collection (student version) on my new mac. the point is that when I want to write the product key. The computer does not accept the number 3. so what can I do ?

I try to install my creative suite master collection (student version) on my new mac. the point is that when I want to write the product key. The computer does not accept the number 3. so what can I do ?

Can you use the number 3 key elsewhere?
[topic moved to Downloading, Installing, Setting Up forum]

Can I download Adobe Creative Suite 5.5 Design Premium on a new Mac if I've had it installed on my old one since December 2011? I have the product key and serial number.

I bought a new Macbook Pro 13 inch in December 2011 and I bought the Adobe Creative Suite 5.5 Design Premium shortly after and installed it on the computer. The other day my friend spilled his drink on my computer and it is now going to cost me $800 to get it fixed so I am considering getting a new one instead of getting mine fixed I'm not sure if the memory is still ok or not either. It didn't get that wet and Apple told me it is more than likely ok but there is no guarantee that they are going to keep the memory when they fix it. So I was wondering if I get a new one if I can install the Suite on the new one I still have the product key and serial number for the Suite. Or if I decide to get mine fixed and the memory is swept, then can I reinstall it on mine after it is fixed? If anyone can help me it would be greatly appreciated!!! Thank You

deactivate your installation on your old computer (help>deactivate).
Downloads available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
Lightroom: 5.6| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

Is Creative Suite CS 5.5 compatible with the new Mac OS maverick

Can anyone out there please tell me if Creative Suite CS 5.5 is compatible with the new Mac OS Maverick.
It seems that Adobe are willing to sell products but they make it damn near impossible to ask a simple question.

Hi ARTSAUCE,
Please refer : http://helpx.adobe.com/x-productkb/global/mac-os-mavericks-compatability.html

How do I transfer Creative Suite 5 or 5.5 to a new Mac?

We have CS5.5 installed on a number of Macs which are being replaced due to old age. We cannot update the software for various reasons and wish to transfer it to the new computers. Does it work the same way as if we were using CS for the first time, ie just install and register online, or do we have to do other things too? We have tried telephoning and "chatting" with Adobe but it does not offer support for this version of the software any longer and we have been told that the forums are the only option. Grateful for any help/suggestions anyone has. Thank you
EDIT: It might be version 5 rather than 5.5
Message was edited by: Lizzie Kearney

Thanks a lot for your reply!
I erroneously thought we had v5.5 when I posted the question but after the editing time ran out discovered it was plain v5, so it's not an upgrade but a straight swap.
Trying to get information out of Adobe is practically impossible, they're not very interested in helping people judging by the troubles we've had trying to sort this out. Mmmm big delays, you've obviously had to deal with them yourself! Sorry to rant but it's not exactly sterling customer service, if they didn't have a monopoly they'd go out of business pretty fast I think Anyway, thanks again, boo! to them and yay! to you

How do I Reinstall My Creative Suite Master Collection version CS6 onto my New Mac???

Hello all,
After 2.5 years, my "new" now "old" macbook pro crapped out. Well before it did, as a graphic designer, I purchased the CS6 Master Suite Collection. I have my serial number, yet am unable to figure out how to reinstall the programs onto my new computer, simply using the serial number from the programs purchased and loaded onto the old computer.
Please help. Thanks.
Joshua

Download the installation files and install and activate them using your serial number.
CS6 - http://helpx.adobe.com/x-productkb/policy-pricing/cs6-product-downloads.html
If your original installation was still working when the machine crapped out you should contact Adobe Support thru chat and have them reset your activation count so that you retain an extra one if you ever want/need to have two working installations.
For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat option...
Serial number and activation chat support (non-CC)
http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC )

Serial number is invalid when trying to install Creative Suite 6 (Student/Teacher Edition) on my new mac?

I have deactivated CS6 on my old laptop, but every time I try to enter the serial number to re-activate it tells me that it is invalid. Is there a period of time that I have to wait before it becomes able to be activated again? It's been about 24 hours. Or could the problem be that it was previously installed on a PC, but now I have upgraded to a mac? Is there any way to fix this? Please help! Thank you!

Normally a PC serial number is not valid for a Mac version. I don't know if the following holds for Student/Teacher editions though there should be something similar...
Change product platform or language
You can swap languages/platforms for a latest version product if you follow the instructions at the following link:
http://helpx.adobe.com/x-productkb/policy-pricing/order-product-platform-language-swap.htm l

How do you transfer your adobe creative suite cs5.5 from one laptop to another. I bought downloadable files from the Adobe website; I did not own physical cds.

I bought a downloadable file when I bought Creative Suite CS5.5 for my laptop, which has now become slow and laggy. So I bought a new laptop and have downloaded trial versions of CS5.5 on to it, as suggested by information online, only to type in my serial number and it tells me that it's unvalid. I'm a college student and spent a lot of money to have this compliation of programs, and I do not have the money to invest into CS6 quite yet, as my needs are met with the previous version.
Is there any way to transfer the creative suite from one computer to another, as I've tried many and have been unsuccessful.

No, transferring between machines does not work. You need to install using installation files. You can download thru the following and use your serial number to activate...
CS5.5 - http://helpx.adobe.com/creative-suite/kb/cs5-5-product-downloads.html

I recently got a new HP PC 500-267c/64 bit Windows 7 computer. I installed Creative Suites CS5 and I cannot scan into Photoshop? It says I need the Twain Plug In. How do I get it?

I have a new HP PC 500-267c/ Windows 7/64 bit c omputer. I installed Creative Suites CS5 and I cannot scan into Photoshop.
It says I need the Plug In Twain to scan into Photoshop and can download it but nothing else. How and where
do I find the download?

http://helpx.adobe.com/photoshop/kb/twain-plug-photoshop-cs4-cs5.html#main_Photoshop_CS5_a nd_TWAIN
There's no 64 bit TWAIN so you need to use the 32-bit version of Photoshop. Personally I'd recommend that you use the scanner software as a standalone application and forget TWAIN, which is rapidly becoming obsolete and more or less abandoned everywhere. All it does is call up the very same scanner software, only from within the PS UI, and tying up Photoshop in the process.

Windows 8 compatibility with adobe creative suite cs5

Hello I would like to buy new notebook. I have adobe creative suite cs5 master collection. Would that version work with new windows 8?
Thank you in advance.

Hi Misku,
Please check the system requirement for CS5 Master collection below mentioned.
http://www.adobe.com/store/en_us/popup/software/creativesuite/mastercollection5/systemreqs .html
Thanks!
Eshant

How to get Windows 8.1 touch screen to work with my Creative Suite Cs5

Really want to know if there is a way to make Creative Suite Cs5 work on my Windows 8.1 touch screen device that does not have the wacom hardware

Skybreeze26 wrote:
Ya it does have to be supported by the software there should be an update so people that have purchased their programs can use it on touch screen instead of being forced into a monthly fee just to be able to work on the go. I refuse to pay a monthly fee for one of the five programs I already purchased just to use on a touch screen that is insane Its like paying for a program every year.
Well, considering bang for the buck, CS6 is about $700 USD to buy outright, which is fine but users have to be aware that Adobe's only going to put out critical updates for that version for the time being. No new features, etc. Even its Camera Raw doesn't have any of the new features inherent in Photoshop CC's Camera Raw.
Contrast this with paying about $120 USD/year (about $10 USD/month if one chooses to go that route) for Photoshop CC, Lightroom and any and all updates and new features to those programs via the Creative Cloud Photography Plan. By the time you've paid the equivalent that you would just for CS6, you'd have updates and new features that are leaps and bounds ahead of CS6. (CC itself has gone though several major updates that contain new features.) IMHO, there's no contest.

Adobe creative suite cs5: unable to open files in photoshop. unable to drag objects on illustrator..

Adobe creative suite cs5: unable to drag objects on illustrator or indesign. unable to open files in photoshop, brush doesnt work in photoshop.
In the past I uninstalled adobe creative suite cs5 from my laptop, used the adobe creative cloud cleanup tool, restarted and then reinstalled the programs and everything worked again for about a week. Now everything has gone back to the way it was again and this time the uninstalling and reinstalling isnt helping.
Any ideas?
Im pretty desperate!!
Thanks
Alisa

Hi Alisa
I'm having exactly the same problem. Uninstalled CS4 and reinstalled the 30 day trial of the Creative Cloud and it's stil having the same glitches, not opening in photoshop and not being able to drag/move objects in Illustrator or inDesign.
Did you find a solution to this problem?
Thanks
Jenny

While upgrading Adobe Creative Suite CS4 ME into Adobe Creative Suite CS5.5 Design Premium, I get an error saying This serial number is not of a qualifying product, please try another. I used to be able to get a code from customer service but I can't get

While upgrading Adobe Creative Suite CS4 ME into Adobe Creative Suite CS5.5 Design Premium, I get an error saying This serial number is not of a qualifying product, please try another. I used to be able to get a code from customer service but I can't get to the chat. Please advise!!!!

MoeGhazal I reviewed your account and it looks like you have have upgraded from a CS4 volume license for Design Premium to a retail upgrade of Design Premium 5.5.
I also show that you made two purchases of CS5.5 Design Premium but the second purchase was canceled. Please make sure you are utilizing the serial number which ends in 7886.
If you are using the correct serial number then it is likely the installer will not recognize your volume license CS4 serial number as being valid for an upgrade. If you can contact our support team then you can be walked through an unlocking procedure to allow you to proceed with the installation. You can contact our support team directly at Contact Customer Care. You may want to try installing a web browser you have not previously utilized. It is likely a toolbar or some other software application is affecting your ability to access chat support successfully.
If you are still unable to reach our support team then please verify the information under your account is accurate. If you can please then update this discussion after confirming this then I can request a member of our support team contact you directly.
Again I would recommend reaching out directly if possible as it will be the most efficient method of resolving your current error.

I would like to make an upgrade from creative suite cs5 to cs6 what is the price for student edition and what i have to do, i do not found in your website price

i would like to make an upgrade from creative suite cs5 to cs6 what is the price for student edition and what i have to do, i do not found in your website price

There are no upgrades for student editions. You simply buy a fresh license at the discounted price.
Mylenium

Installation problems with Creative Suite CS5 (Error (-1))

I'm trying to install the Adobe Creative Suite CS5 on a Windows XP 32-Bit laptop.
After entering the serial number, the installation begins and stops at around 7%. Each time I get this error: The Setup encountered an error(-1) during install. Please restart the machine and try again.
I've tried restarting the machine, uninstalling Adobe Reader, and using the Adobe Cleaner tool. None of these things have worked.
I've tried searching and can't seem to find any solution to this problem. I provided the error summary below. Any help would be appreciated.. this is driving me crazy.
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 8 error(s), 5 warning(s)
WARNING: DW024: The payload: Adobe Photoshop CS5 Core {7DFEBBA4-81E1-425B-BBAA-06E9E5BBD97E} requires a UI parent with following specification:
    Family: Photoshop
    ProductName: Adobe Photoshop CS5 Core_x64
    This parent relationship is not satisfied, because this payload is not present in this session.
ERROR: DW025: The payload with AdobeCode: {CFC9F871-7C40-40B6-BE4A-B98A5B309716} has required dependency on:
    Family: CoreTech
    ProductName: Adobe Player for Embedding x64
    MinVersion: 0.0.0.0
    This dependency is not satisfied, because this payload is x64 and is not supported on this machine.
    Removing this dependency from list. Product may function improperly.
ERROR: DW025: The payload with AdobeCode: {CFC9F871-7C40-40B6-BE4A-B98A5B309716} has required dependency on:
    Family: Shared Technology
    ProductName: Photoshop Camera Raw (64 bit)
    MinVersion: 0.0.0.0
    This dependency is not satisfied, because this payload is x64 and is not supported on this machine.
    Removing this dependency from list. Product may function improperly.
ERROR: DW025: The payload with AdobeCode: {CFC9F871-7C40-40B6-BE4A-B98A5B309716} has required dependency on:
    Family: CoreTech
    ProductName: AdobeCMaps x64 CS5
    MinVersion: 0.0.0.0
    This dependency is not satisfied, because this payload is x64 and is not supported on this machine.
    Removing this dependency from list. Product may function improperly.
ERROR: DW025: The payload with AdobeCode: {CFC9F871-7C40-40B6-BE4A-B98A5B309716} has required dependency on:
    Family: CoreTech
    ProductName: Adobe Linguistics CS5 x64
    MinVersion: 0.0.0.0
    This dependency is not satisfied, because this payload is x64 and is not supported on this machine.
    Removing this dependency from list. Product may function improperly.
ERROR: DW025: The payload with AdobeCode: {CFC9F871-7C40-40B6-BE4A-B98A5B309716} has required dependency on:
    Family: CoreTech
    ProductName: AdobePDFL x64 CS5
    MinVersion: 0.0.0.0
    This dependency is not satisfied, because this payload is x64 and is not supported on this machine.
    Removing this dependency from list. Product may function improperly.
ERROR: DW025: The payload with AdobeCode: {CFC9F871-7C40-40B6-BE4A-B98A5B309716} has required dependency on:
    Family: CoreTech
    ProductName: AdobeTypeSupport x64 CS5
    MinVersion: 0.0.0.0
    This dependency is not satisfied, because this payload is x64 and is not supported on this machine.
    Removing this dependency from list. Product may function improperly.
ERROR: DW025: The payload with AdobeCode: {CFC9F871-7C40-40B6-BE4A-B98A5B309716} has required dependency on:
    Family: CoreTech
    ProductName: Adobe WinSoft Linguistics Plugin CS5 x64
    MinVersion: 0.0.0.0
    This dependency is not satisfied, because this payload is x64 and is not supported on this machine.
    Removing this dependency from list. Product may function improperly.
WARNING: DW025: The payload with AdobeCode: {CFC9F871-7C40-40B6-BE4A-B98A5B309716} has recommended dependency on:
    Family: Adobe Web Suite CS5
    ProductName: Adobe Media Encoder CS5 X64
    MinVersion: 0.0.0.0
    This dependency is not satisfied, because this payload is x64 and is not supported on this machine.
    Removing this payload from the dependency list.
WARNING: DW025: The payload with AdobeCode: {E8815668-95B0-443D-AC92-2BFD7DD8F16A} has recommended dependency on:
    Family: Adobe Web Suite CS5
    ProductName: Adobe Media Encoder CS5 X64
    MinVersion: 0.0.0.0
    This dependency is not satisfied, because this payload is x64 and is not supported on this machine.
    Removing this payload from the dependency list.
ERROR: DW025: The payload with AdobeCode: {F9766AC1-1461-1033-B862-DF8FE1C033BE} has required dependency on:
    Family: InDesign
    ProductName: Adobe InDesign CS5 Icon Handler x64
    MinVersion: 0.0.0.0
    This dependency is not satisfied, because this payload is x64 and is not supported on this machine.
    Removing this dependency from list. Product may function improperly.
WARNING: DW025: The payload with AdobeCode: {F9766AC1-1461-1033-B862-DF8FE1C033BE} has recommended dependency on:
    Family: Adobe Web Suite CS5
    ProductName: Adobe Media Encoder CS5 X64
    MinVersion: 0.0.0.0
    This dependency is not satisfied, because this payload is x64 and is not supported on this machine.
    Removing this payload from the dependency list.
WARNING: DW039: Payload {A1BC7068-C1BA-410F-8B9A-DB807C803DE2} Creative Suite 5 Design Premium 5.0.0.0 is not installed so should not be there in the deployment file
Please search the above error/warning string(s) to find when the error occurred.
These errors resulted in installer Exit Code mentioned below.
Exit Code: 0 - No error.

I usually start from the bottom of the log and search for Error and Fatal. I then search for the error in the Adobe knowledge base, the search bar at http://www.adobe.com/ accesses this.
You can try using the Adobe Support Advisor - http://www.adobe.com/support/loganalyzer/. There as an option there which allows you to package for support. You can then post the token to this thread.

Abobe Creative Suite CS5 is blurry/pixellated on my new Mac OSX 10.9.4 Maverick

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