ACS Report - User_Usage_Logon - not returing any data and the report never finishes

Hi,
i'm trying to run the User Usage report, but not getting any data output.
i tried to open the report in the report builder to check the query,, but the query is in XML format and i'm not able to figure out the actual query that pulls out the data.
i need help on the below :
1. way to check , if the ACS database , does actually have any data.
2. to pull out the actual query from the XML data.
thanks,
Sameer

Hi,
As we only have one report experienced this timeout issue. Given this situation, we can try the following steps to narrow down the issue:
1.Run the report directly through SSRS report manager URL to test if we still get this issue.
2.If yes, increase the timeout limitation for this single report.
3.As for further investigation, we can enable SSRS verbose logging by referring to the following steps:
Enabling verbose log in Reporting Services Instance :
To enable the verbose logging for the Reporting Services instance you have to follow below steps.
Go to location
C:\Program Files\Microsoft SQL Server\MSRS11.MSSQLSERVER\Reporting Services\ReportServer\bin
Find the ReportingServicesService.exe.config
file, make a copy first, and then open it in editor and change the below configuration.
<system.diagnostics>
    <switches>
      <add name="DefaultTraceSwitch" value="4" />
    </switches>
  </system.diagnostics>
  <RStrace>
    <add name="FileName" value="ReportServerService_" />
    <add name="FileSizeLimitMb" value="32" />
    <add name="KeepFilesForDays" value="14" />
    <add name="Prefix" value="appdomain, tid, time" />
    <add name="TraceListeners" value="file" />
    <add name="TraceFileMode" value="unique" />
    <add name="HttpTraceFileName" value="ReportServerService_HTTP_" />
    <add name="HttpTraceSwitches" value="date,time, clientip,username,serverip,serverport,host,method,uristem,uriquery,protocolstatus,bytesreceived,timetaken,protocolversion,useragent,cookiereceived,cookiesent,referrer"
/>
    <add name="Components" value="all:4,reportrendering:4,http:4" />
  </RStrace>
You have to restart the Reporting Services from Reporting Services configuration manager.
4.After enable the verbose logging, reproduce this issue again by running the report, record the timestamp when we start the report, when the error popped up.
5.Then check SSRS log files at the following path, in the file which contain the issue time, check if there is any error message.
C:\Program Files\Microsoft SQL Server\MSRS11.MSSQLSERVER\Reporting Services\LogFiles
Regards,
Yan Li
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