"After Effects can't find Quicktime installed on this system" error message. Using Mac 10.9.2

First time I've had to launch After Effects Creative cloud on my new mac running 10.9.2
I keep getting an error message saying AE can't find quicktime installed on this system.
I've been able to work in After Effects but can't make a quicktime movie from a composition.
Anyone have this problem solved yet?
JM

This should help: troubleshooting QuickTime errors with After EffectsIf not, try this: fixing permissions problem that impedes start of Adobe applications

Similar Messages

After Effects CC not finding Quicktime on OSX Mavericks

The machine I am using at work recently got upgraded. It is now rocking a SSD drive and has Mavericks installed. I also just signed up for CC and downloaded After effects (12.2.1).
When I try and launch AE I get a very long pause while "Initializing MediaCore" Then I get an error screen" "QuickTime" is not installed on this system, some components will not work correctly."
I searched on the Adobe Forums and saw a tip about disabling firewalls and removing third party QT components. On the Mac the security preference pane has a "Firewall" tab, but clicking that shows nothing. I really don't think there is a firewall on the machine.
I did have the Aja, Avid, and DVCpro codecs on my startup drive (Library/QuickTime). I removed these. (I actually removed all but the AppleIntermediateCodec.component.) I restarted and launched AE, only to be met with the same error. Meanwhile on this same machine I can launch AE6 no problem. (However ALL of my QT outputs are available... this seems strange. When I added the new drive and Mavericks, I cloned all my settings over from another startup disk. Could Quicktime still be looking on that drive?)
I looked into console and I picked the area that seems to be reporting a crash. I posted that below.
Any tips on what I should do next would be appreciated. After Effects is pretty useless without the ability to read or write video.
Powerstats for: ReportCrash
Start time:      2014-06-04 14:31:40 -0700
End time:        2014-06-04 14:33:09 -0700
Microstackshots: 18 samples (20%)
Primary state:   10 samples Non-Frontmost App, Non-Background Priority, Kernel mode
User Activity:   0 samples Idle, 18 samples Active
Power Source:    0 samples on Battery, 18 samples on AC
18 thread_start + 13 (libsystem_pthread.dylib) [0x7fff88b17fc9]
    18 _pthread_start + 137 (libsystem_pthread.dylib) [0x7fff88b1372a]
      18 _pthread_body + 138 (libsystem_pthread.dylib) [0x7fff88b13899]
        8 ??? (ReportCrash + 64813) [0x10afafd2d]
          8 mach_msg_server_once + 440 (libsystem_kernel.dylib) [0x7fff8cf6a334]
            8 ??? (ReportCrash + 69602) [0x10afb0fe2]
              8 ??? (ReportCrash + 69463) [0x10afb0f57]
                7 ??? (ReportCrash + 65728) [0x10afb00c0]
                  7 ??? (ReportCrash + 7437) [0x10afa1d0d]
                    6 ??? (ReportCrash + 20086) [0x10afa4e76]
                      6 -[VMUVMRegionIdentifier initWithTask:options:] + 5719 (Symbolication) [0x7fff8971c9d7]
                        6 vm_map_page_query + 102 (libsystem_kernel.dylib) [0x7fff8cf69035]
                          6 mach_msg_trap + 10 (libsystem_kernel.dylib) [0x7fff8cf6aa1a]
                    1 ??? (ReportCrash + 21171) [0x10afa52b3]
                      1 -[VMUVMRegionIdentifier descriptionForRegionTotalsWithOptions:] + 2319 (Symbolication) [0x7fff8971e1a2]
                        1 -[__NSDictionaryM objectForKey:] + 149 (CoreFoundation) [0x7fff84e57555]
                          1 -[__NSCFString isEqual:] + 287 (CoreFoundation) [0x7fff84e423bf]
                            1 _CFStringGetLength2 + 30 (CoreFoundation) [0x7fff84e423fe]
                              1 <User mode>
                1 ??? (ReportCrash + 65814) [0x10afb0116]
                  1 -[NSAutoreleasePool release] + 140 (Foundation) [0x7fff88f69ebc]
                    1 _CFAutoreleasePoolPop + 50 (CoreFoundation) [0x7fff84e469e2]
                      1 (anonymous namespace)::AutoreleasePoolPage::pop(void*) + 502 (libobjc.A.dylib) [0x7fff8442465a]
                        1 -[VMUSampler dealloc] + 256 (Symbolication) [0x7fff8971073e]
                          1 destroy_sampling_context + 76 (CoreSymbolication) [0x7fff827b2bcb]
                            1 CSRelease + 70 (CoreSymbolication) [0x7fff827b107e]
                              1 CSCppSymbolicator::~CSCppSymbolicator() + 14 (CoreSymbolication) [0x7fff827b1312]
                                1 CSCppSymbolicator::~CSCppSymbolicator() + 201 (CoreSymbolication) [0x7fff827cdbd5]
                                  1 CSCppSymbolOwnerTimeline::~CSCppSymbolOwnerTimeline() + 14 (CoreSymbolication) [0x7fff827a377a]
                                    1 CSCppSymbolOwnerTimeline::~CSCppSymbolOwnerTimeline() + 52 (CoreSymbolication) [0x7fff827f2c92]
                                      1 szone_free_definite_size + 1912 (libsystem_malloc.dylib) [0x7fff8884114a]
                                        1 <User mode>
        8 ??? (ReportCrash + 64934) [0x10afafda6]
          7 ??? (ReportCrash + 61595) [0x10afaf09b]
            7 ??? (ReportCrash + 42566) [0x10afaa646]
              5 ??? (ReportCrash + 27766) [0x10afa6c76]
                5 CFBundleGetValueForInfoDictionaryKey + 33 (CoreFoundation) [0x7fff84e5e071]
                  5 CFBundleGetLocalInfoDictionary + 209 (CoreFoundation) [0x7fff84e5e181]
                    5 CFBundleCopyResourceURL + 67 (CoreFoundation) [0x7fff84e5e343]
                      5 _CFBundleCopyFindResources + 1637 (CoreFoundation) [0x7fff84e5e9b5]
                        5 _CFBundleCopyURLsOfKey + 339 (CoreFoundation) [0x7fff84e5ef73]
                          5 _CFBundleCopyQueryTable + 263 (CoreFoundation) [0x7fff84e5f6c7]
                            2 _CFBundleCreateQueryTableAtPath + 539 (CoreFoundation) [0x7fff84e5f95b]
                              2 _CFBundleGetLanguageSearchList + 78 (CoreFoundation) [0x7fff84e6093e]
                                2 CFBundleCopyBundleLocalizations + 783 (CoreFoundation) [0x7fff84e60f0f]
                                  1 _CFIterateDirectory + 94 (CoreFoundation) [0x7fff84e2f9ce]
                                    1 readdir$INODE64 + 35 (libsystem_c.dylib) [0x7fff8c615619]
                                      1 __getdirentries64 + 10 (libsystem_kernel.dylib) [0x7fff8cf6e0c2]
                                  1 _CFIterateDirectory + 248 (CoreFoundation) [0x7fff84e2fa68]
                                    1 readdir$INODE64 + 22 (libsystem_c.dylib) [0x7fff8c61560c]
                                      1 _pthread_mutex_lock + 154 (libsystem_pthread.dylib) [0x7fff88b1669f]
                                        1 <User mode>
                            1 _CFBundleCreateQueryTableAtPath + 1394 (CoreFoundation) [0x7fff84e5fcb2]
                              1 CFRelease + 591 (CoreFoundation) [0x7fff84e274ef]
                                1 -[NSObject release] + 14 (libobjc.A.dylib) [0x7fff8443a3fe]
                                  1 _objc_rootReleaseWasZero + 217 (libobjc.A.dylib) [0x7fff84423a75]
                                    1 <User mode>
                            1 _CFBundleCreateQueryTableAtPath + 475 (CoreFoundation) [0x7fff84e5f91b]
                              1 _CFBundleReadDirectory + 365 (CoreFoundation) [0x7fff84e6011d]
                                1 _CFIterateDirectory + 212 (CoreFoundation) [0x7fff84e2fa44]
                                  1 ___CFBundleReadDirectory_block_invoke + 1307 (CoreFoundation) [0x7fff84e6065b]
                                    1 CFDictionarySetValue + 217 (CoreFoundation) [0x7fff84e16289]
                                      1 CFGetAllocator + 1 (CoreFoundation) [0x7fff84e12131]
                                        1 <User mode>
                            1 _CFBundleCreateQueryTableAtPath + 758 (CoreFoundation) [0x7fff84e5fa36]
                              1 _CFBundleReadDirectory + 365 (CoreFoundation) [0x7fff84e6011d]
                                1 __close_nocancel + 10 (libsystem_kernel.dylib) [0x7fff8cf6df0a]
              2 ??? (ReportCrash + 27739) [0x10afa6c5b]
                2 _CFBundleCreateWithExecutableURLIfLooksLikeBundle + 106 (CoreFoundation) [0x7fff84f1a80a]
                  2 _CFBundleCreate + 827 (CoreFoundation) [0x7fff84e2e7db]
                    2 CFBundleGetInfoDictionary + 141 (CoreFoundation) [0x7fff84e31f8d]
                      1 _CFBundleCopyInfoDictionaryInDirectoryWithVersion + 836 (CoreFoundation) [0x7fff84e323f4]
                        1 CFPropertyListCreateWithData + 93 (CoreFoundation) [0x7fff84e3446d]
                          1 _CFPropertyListCreateWithData + 914 (CoreFoundation) [0x7fff84e34992]
                            1 _CFPropertyListCreateFromUTF8Data + 2335 (CoreFoundation) [0x7fff84e35b1f]
                              1 parseXMLElement + 1086 (CoreFoundation) [0x7fff84e36c3e]
                                1 getContentObject + 652 (CoreFoundation) [0x7fff84e38b6c]
                                  1 parseXMLElement + 3436 (CoreFoundation) [0x7fff84e3756c]
                                    1 getContentObject + 652 (CoreFoundation) [0x7fff84e38b6c]
                                      1 parseXMLElement + 1332 (CoreFoundation) [0x7fff84e36d34]
                                        1 parseStringTag + 2159 (CoreFoundation) [0x7fff84e3972f]
                                          1 _createUniqueStringWithUTF8Bytes + 59 (CoreFoundation) [0x7fff84e3979b]
                                            1 CFBurstTrieContainsUTF8String + 200 (CoreFoundation) [0x7fff84e39908]
                                              1 <User mode>
                      1 _CFBundleCopyInfoDictionaryInDirectoryWithVersion + 772 (CoreFoundation) [0x7fff84e323b4]
                        1 CFURLCreateDataAndPropertiesFromResource + 414 (CoreFoundation) [0x7fff84e328ee]
                          1 _CFReadBytesFromFile + 137 (CoreFoundation) [0x7fff84e33d79]
                            1 read + 10 (libsystem_kernel.dylib) [0x7fff8cf6f9f2]
          1 ??? (ReportCrash + 61670) [0x10afaf0e6]
            1 ??? (ReportCrash + 46650) [0x10afab63a]
              1 ??? (ReportCrash + 36714) [0x10afa8f6a]
                1 -[__NSCFString appendFormat:] + 196 (CoreFoundation) [0x7fff84e993f4]
                  1 _CFStringAppendFormatAndArgumentsAux + 46 (CoreFoundation) [0x7fff84e9944e]
                    1 __CFStringAppendFormatCore + 11536 (CoreFoundation) [0x7fff84e4be00]
                      1 snprintf_l + 127 (libsystem_c.dylib) [0x7fff8c62b57b]
                        1 vsnprintf_l + 41 (libsystem_c.dylib) [0x7fff8c63afc6]
                          1 _vsnprintf + 623 (libsystem_c.dylib) [0x7fff8c63af67]
                            1 __v2printf + 471 (libsystem_c.dylib) [0x7fff8c6552db]
                              1 __vfprintf + 17504 (libsystem_c.dylib) [0x7fff8c631003]
                                1 <User mode>
        2 thread_init_trampoline(CSCppExceptionSafeThread*) + 9 (CoreSymbolication) [0x7fff827a1b90]
          2 CSCppExceptionSafeThread::sacrificial_thread_init() + 130 (CoreSymbolication) [0x7fff827a1c16]
            1 ___ZN21CSCppSymbolOwnerCache24create_symbol_owner_dataEP16CSCppSymbolOwnerP13CSCppDsymDat a_block_invoke + 22 (CoreSymbolication) [0x7fff827ce8aa]
              1 create_symbol_owner_data2(CSCppSymbolOwner*, CSCppDsymData*) + 104 (CoreSymbolication) [0x7fff827a4a95]
                1 CSCppSymbolOwnerData* create_symbol_owner_data_arch_specific<SizeAndEndianness<Pointer32, LittleEndian> >(CSCppSymbolOwner*, CSCppDsymData*) + 426 (CoreSymbolication) [0x7fff827b440b]
                  1 dsym_data_for_symbol_owner(CSCppSymbolOwner const*, void const*, void const*, void const*, void const*) + 158 (CoreSymbolication) [0x7fff827ac343]
                    1 CopyDSYMURLForUUID(__CFUUID const*, bool, __CFURL const*) + 317 (DebugSymbols) [0x7fff8f717b4d]
                      1 DBGCopyFullDSYMURLForUUIDWithOptions + 114 (DebugSymbols) [0x7fff8f717302]
                        1 CFURLCreateCopyDeletingLastPathComponent + 795 (CoreFoundation) [0x7fff84e6aecb]
                          1 CFStringGetLength + 160 (CoreFoundation) [0x7fff84e20b60]
                            1 <User mode>
            1 ??? (ReportCrash + 16640) [0x10afa4100]
              1 ??? (ReportCrash + 15887) [0x10afa3e0f]
                1 CSSymbolicatorForeachSymbolOwnerAtTime + 99 (CoreSymbolication) [0x7fff827b159e]
                  1 ??? (ReportCrash + 15947) [0x10afa3e4b]
                    1 ??? (ReportCrash + 15607) [0x10afa3cf7]
                      1 ??? (ReportCrash + 14489) [0x10afa3899]
                        1 CSSymbolOwnerForeachRegion + 27 (CoreSymbolication) [0x7fff827b1e8d]
                          1 CSCppSymbolOwner::data() + 23 (CoreSymbolication) [0x7fff827a4327]
                            1 CSCppSymbolOwnerCache::data_for_symbol_owner(CSCppSymbolOwner*) + 45 (CoreSymbolication) [0x7fff827a4381]
                              1 CSCppSymbolOwnerCache::create_symbol_owner_data(CSCppSymbolOwner*, CSCppDsymData*) + 400 (CoreSymbolication) [0x7fff827a4904]
                                1 CSCppExceptionSafeThread::CSCppExceptionSafeThread(void () block_pointer) + 374 (CoreSymbolication) [0x7fff827a1b60]
                                  1 __semwait_signal + 10 (libsystem_kernel.dylib) [0x7fff8cf6ea3a]

Had the same problem – and finally could solve it ... Here's my solution that worked.
System: iMac OS X 10.9.4 | 3.2 GHz Intel Core i3 | 12 GB 1333 MHz DDR3
QuickTime 7.6.6 and QuickTime X installed
After Effects CC Version 2014.0.2
After launching AE it took a long time "initializing MediaCore". Then the warning appeared "QuickTime is not installed on this system".
According to the solution above I first tried to delete just the newest AE preferences folder – but this didn't work.
Next I @deleted all AE preferences folders. But didn't work as well.
Now I deleted all preferences folders concerning Adobe media apps (AE, Premiere, Audition) – and hey: this worked for me! AE started very quick. The warning didn't appear. And AE works as fast and good as ever.
So the point is: Instead of deleting the entire Adobe preferences folder (with all the risks for the other apps) it's better to delete the folders one by one until the problems is solved. that heled
Thanks to all here for their advices.

After Effects can't find AfterFXLib.dll file and crash on start up

PLease help.
After Effects crash on start up giving a message that the file AfterFXLib.dll is missing.
I searched for that file in the provided location and found it there.!!!
Why AE doesn't recognise it?
What shall I do?

Without system information, nobody can tel lyou anything. DLLs not being loaded could depend on amillion factors from a broken install to security tools blocking functions to third-party DLLs referenced by the specific DLL not being on your system. As a start, simply reinstall the program. For anything beyond that, we need some serious technical facts.
Mylenium

Exporting comp from After Effects CC to Adobe Premiere Pro CC (2014) gives error message: "AE can not connect to dynamic link"

I am trying to export an AE CC comp into a Adobe Premiere Pro CC (2014) video project. I can not drage it from AE to Premier Pro. Is there a problem with the dynamic link between these two applications?

Dynamic Link only works between After Effects and Premiere Pro if the applications are of the same version---i.e., both CC 2014 versions.

'Microsoft Office can't find your license for this application' error

Hi,
I'm sporadically seeing the following error message:
The service 'Software Protection' has a Startup type of 'Automatic (Delayed Start)' and I've already attempted starting it and monitoring. The service goes from running to stopped in a short space of time and doesn't remain started. I'm unable to change
the Startup type even using 'Run as administrator' on services.msc.
Potentially the Software Protection service is a red herring.
System:
Windows 8.1 Pro
Office Pro Plus 2013 licensed using MAK
This also occurs on another laptop which has 8.1 and Office 2013 so no point repairing Office / reinstalling etc.
Any help is appreciated.

2015-01-14 15:45:00:328
336 2578
EP FATAL: EP: CSLSEndpointProvider::GetEndpointFromSLS - Failed to get client data, error = 0x80072EFD
2015-01-14 15:45:01:313
336 2578
EP FATAL: Failed to obtain 117CAB2D-82B1-4B5A-A08C-4D62DBEE7782 redir Reporting URL, error = 0x80072EFD
2015-01-14 15:45:02:983
336 2578
PT WARNING: PTError: 0x80072efd
2015-01-14 15:45:05:422
336 2578
Report FATAL: OpenReportingWebServiceConnection, GetReportingServerUrl failed with error, hr = 0x80072EFD.
2015-01-14 15:45:09:036
336 2578
Report WARNING: HandleEvents, OpenReportingWebServiceConnection, with NULL CallerIdentity failed with error, hr = 0x80072EFD.
2015-01-14 15:45:11:404
336 2578
Report WARNING: Reporter failed to upload events with hr = 80072efd.
2015-01-14 15:45:11:834
7324 2880
Misc =========== Logging initialized (build: 7.9.9600.17489, tz: -0000) ===========
2015-01-14 15:45:11:834
7324 2880
Misc   = Process: C:\Windows\system32\wusa.exe
2015-01-14 15:45:11:834
7324 2880
Misc   = Module: C:\Windows\System32\wuapi.dll
2015-01-14 15:45:11:779
7324 2880
COMAPI ----------- COMAPI: IUpdateServiceManager::AddScanPackageService -----------
2015-01-14 15:45:11:834
7324 2880
COMAPI   - ServiceName = Windows Update Standalone Installer
2015-01-14 15:45:11:834
7324 2880
COMAPI   - ScanFileLocation = C:\b4ab423dab62fe944f3ad31a56\wsusscan.cab
2015-01-14 15:45:12:008
336 2b08
Misc Validating signature for C:\Windows\SoftwareDistribution\ScanFile\067a6d17-aa79-49e3-b4d8-beb3cfed13bd\Source.cab with dwProvFlags 0x00000080:
2015-01-14 15:45:12:086
336 2b08
Misc Microsoft signed: Yes
2015-01-14 15:45:14:389
336 2b08
DtaStor Default service for AU is {9482F4B4-E343-43B6-B170-9A65BC822C77}
2015-01-14 15:45:14:389
336 2b08
IdleTmr Incremented idle timer priority operation counter to 1
2015-01-14 15:45:14:405
7324 2880
COMAPI   - Added scan package service, ServiceID = {067A6D17-AA79-49E3-B4D8-BEB3CFED13BD} Third party service
2015-01-14 15:45:14:483
7324 2880
COMAPI -------------
2015-01-14 15:45:14:483
7324 2880
COMAPI -- START -- COMAPI: Init Search [ClientId = wusa]
2015-01-14 15:45:14:483
7324 2880
COMAPI ---------
2015-01-14 15:45:14:483
7324 2880
COMAPI -------------
2015-01-14 15:45:14:483
7324 2880
COMAPI -- START -- COMAPI: Search [ClientId = wusa]
2015-01-14 15:45:14:483
7324 2880
COMAPI ---------
2015-01-14 15:45:14:499
336 2b08
IdleTmr WU operation (CSearchCall::Init ID 14) started; operation # 151; does use network; is not at background priority
2015-01-14 15:45:14:499
336 2b08
IdleTmr Incremented idle timer priority operation counter to 2
2015-01-14 15:45:14:499
336 2b08
Agent *** START *** Queueing Finding updates [CallerId = wusa Id = 14]
2015-01-14 15:45:14:499
7324 2880
COMAPI <<-- SUBMITTED -- COMAPI: Search [ClientId = wusa]
2015-01-14 15:45:14:514
336 2ef8
Agent *** END *** Queueing Finding updates [CallerId = wusa Id = 14]
2015-01-14 15:45:14:514
336 2ef8
Agent *************
2015-01-14 15:45:14:514
336 2ef8
Agent ** START ** Agent: Finding updates [CallerId = wusa Id = 14]
2015-01-14 15:45:14:514
336 2ef8
Agent *********
2015-01-14 15:45:14:514
336 2ef8
Agent   * Online = Yes; Ignore download priority = No
2015-01-14 15:45:14:514
336 2ef8
Agent   * Criteria = "DeploymentAction='Installation'"
2015-01-14 15:45:14:514
336 2ef8
Agent   * ServiceID = {067A6D17-AA79-49E3-B4D8-BEB3CFED13BD} Third party service
2015-01-14 15:45:14:514
336 2ef8
Agent   * Search Scope = {Machine}
2015-01-14 15:45:14:514
336 2ef8
Agent   * Caller SID for Applicability: S-1-5-18
2015-01-14 15:45:14:514
336 2ef8
Agent   * RegisterService is set
2015-01-14 15:45:15:033
336 2578
SLS Retrieving SLS response from server...
2015-01-14 15:45:15:033
336 2578
SLS Making request with URL HTTPS://sls.update.microsoft.com/SLS/{9482F4B4-E343-43B6-B170-9A65BC822C77}/x64/6.3.9600.0/0?CH=562&L=en-US&P=&PT=0x30&WUA=7.9.9600.17489
2015-01-14 15:45:15:170
336 2ef8
PT +++++++++++ PT: Synchronizing server updates +++++++++++
2015-01-14 15:45:15:170
336 2ef8
PT   + Offline serviceId = {067A6D17-AA79-49E3-B4D8-BEB3CFED13BD}
2015-01-14 15:45:15:171
336 2ef8
PT WARNING: Cached cookie has expired or new PID is available
2015-01-14 15:45:15:207
336 2ef8
Agent Reading cached app categories using lifetime 604800 seconds
2015-01-14 15:45:15:207
336 2ef8
Agent Read 0 cached app categories
2015-01-14 15:45:15:208
336 2ef8
Agent SyncUpdates adding 0 visited app categories
2015-01-14 15:45:16:039
336 2578
Misc WARNING: Send failed with hr = 80072efd.
2015-01-14 15:45:16:039
336 2578
Misc WARNING: Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes used : <None>
2015-01-14 15:45:16:039
336 2578
Misc WARNING: Send request failed, hr:0x80072efd
2015-01-14 15:45:16:039
336 2578
Misc WARNING: WinHttp: SendRequestUsingProxy failed for <HTTPS://sls.update.microsoft.com/SLS/{9482F4B4-E343-43B6-B170-9A65BC822C77}/x64/6.3.9600.0/0?CH=562&L=en-US&P=&PT=0x30&WUA=7.9.9600.17489>.
error 0x80072efd
2015-01-14 15:45:16:039
336 2578
Misc WARNING: WinHttp: SendRequestToServerForFileInformation MakeRequest failed. error 0x80072efd
2015-01-14 15:45:16:039
336 2578
Misc WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80072efd
2015-01-14 15:45:16:039
336 2578
Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80072efd
2015-01-14 15:45:16:039
336 2578
SLS FATAL: SLS:CSLSDownloader::GetUrlContent: DoFileDownload failed with 0x80072efd.
2015-01-14 15:45:16:039
336 2578
SLS FATAL: GetResponse failed with hresult 0x80072efd...
2015-01-14 15:45:16:039
336 2578
EP FATAL: EP: CSLSEndpointProvider::GetWUClientData - failed to get SLS data, error = 0x80072EFD
2015-01-14 15:45:16:039
336 2578
EP FATAL: EP: CSLSEndpointProvider::GetEndpointFromSLS - Failed to get client data, error = 0x80072EFD
2015-01-14 15:45:16:039
336 2578
EP FATAL: Failed to obtain 9482F4B4-E343-43B6-B170-9A65BC822C77 redir Client/Server URL, error = 0x80072EFD
2015-01-14 15:45:16:039
336 2578
PT WARNING: PTError: 0x80072efd
2015-01-14 15:45:16:039
336 2578
PT WARNING: Initialization failed for Protocol Talker Context: 0x80072efd
2015-01-14 15:45:16:039
336 2578
PT WARNING: PTError: 0x80072efd
2015-01-14 15:45:16:040
336 2578
SLS Retrieving SLS response from server...
2015-01-14 15:45:16:040
336 2578
SLS Making request with URL HTTPS://sls.update.microsoft.com/SLS/{9482F4B4-E343-43B6-B170-9A65BC822C77}/x64/6.3.9600.0/0?CH=562&L=en-US&P=&PT=0x30&WUA=7.9.9600.17489
2015-01-14 15:45:16:321
336 2ef8
Agent Reading cached app categories using lifetime 604800 seconds
2015-01-14 15:45:16:321
336 2ef8
Agent Read 0 cached app categories
2015-01-14 15:45:16:321
336 2ef8
Agent SyncUpdates adding 0 visited app categories
2015-01-14 15:45:16:786
336 2ef8
Agent Reading cached app categories using lifetime 604800 seconds
2015-01-14 15:45:16:786
336 2ef8
Agent Read 0 cached app categories
2015-01-14 15:45:16:786
336 2ef8
Agent SyncUpdates adding 0 visited app categories
2015-01-14 15:45:17:065
336 2578
Misc WARNING: Send failed with hr = 80072efd.
2015-01-14 15:45:17:065
336 2578
Misc WARNING: Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes used : <None>
2015-01-14 15:45:17:065
336 2578
Misc WARNING: Send request failed, hr:0x80072efd
2015-01-14 15:45:17:065
336 2578
Misc WARNING: WinHttp: SendRequestUsingProxy failed for <HTTPS://sls.update.microsoft.com/SLS/{9482F4B4-E343-43B6-B170-9A65BC822C77}/x64/6.3.9600.0/0?CH=562&L=en-US&P=&PT=0x30&WUA=7.9.9600.17489>.
error 0x80072efd
2015-01-14 15:45:17:065
336 2578
Misc WARNING: WinHttp: SendRequestToServerForFileInformation MakeRequest failed. error 0x80072efd
2015-01-14 15:45:17:065
336 2578
Misc WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80072efd
2015-01-14 15:45:17:065
336 2578
Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80072efd
2015-01-14 15:45:17:065
336 2578
SLS FATAL: SLS:CSLSDownloader::GetUrlContent: DoFileDownload failed with 0x80072efd.

Where can i find my podcast in this system

i dont know how to find my podcast-clip in this system, ios7?

Oh.. and sorry if this is the wrong place to post this, i did not know where was the right place, sorry..

I have installed IOS 7 in my 4S but still when i connect it to itunes i am not able to copy music from my Itunes to my Phone any idea why? can some one help me with this. I am using Mac book Pro.

Hi All,
Issue 1:
I have installed IOS 7 in my 4s and when i connect it to my Mac itunes it detects my phone but i am not able to copy from the itunes version 11.1 (126).
can some one check why i am not able to transfer pics or music from my Mac to iPhone 4s and can let me know on this please.
Issue 2:
And to all my apps i am not getting automatic pop up when i receive a message, It says "Please connect to itunes to use push Notification" can some one say how to go about his.
Issue 3:
when i try to launch my facetime from my phone.After entering my user name and password it not launching my Facetime or imessage. dont know whats the reason, I am not able to use both Facetime and imessage from my iphone 4s.
Looking forward for your reply.
reagrds
sathish

I have the same problem. I think that someone tried my iphone before me because when I want to reset it, I'm invited to enter a password that I didn't set. Also, when I go the Map application, the iphone indicate that I'm locateded in China while I'm in Tunisia. Now, I can't connect to my iphone to itunes, and I can't reset it because it ask me to enter a password that I didn't set.
This is my post:
https://discussions.apple.com/thread/4063223
Please, we need your help.

I have An iPhone 5 After being erased In find My iPhone App It shows error Messages Please DO help!

I have An Iphone5 i Had been Using it good And seriously Once i came through iCloud Find My iphone App.................By mistakely I just Got messed Up With all The buttons nd to shut i earsed my Iphone Now i came to a great Extent Where my Iphione shows Error Messsages that It cant Connect to Itunes Nor It can Activate the Iphone i am completely Shut please Do Help !!!!!!!!!!!

Your Iphone Could not Be activated because the activation server is tempprarily unavailable. Try Connecting Your Iphone to iTunes to activate it,Or try again In few min. !!
Lol and I being spending a day With it Nthin happen And Other thing When I connect To itunes Its showingThe sim insteated In this phone is pin Locked Uff!!!!!!!!!!!!!!!!!!

"After Effects can't continue: sorry, After Effects has crashed [...] (0 :: 42)" error message

Hey all.
I've recently been getting the aforementioned error message, and from what I've gathered from my reading into the problem it's probably the most generic AE error message there is. Fun. If it makes a difference, it always appears when AE is initializing the User Interface. I haven't tried all the other programs yet, but Photoshop CS2 seems to load up without a problem, as does Premiere Pro 2.0.
I'm running AE 7.0 as part of the Creative Suite Production Studio Premium (Student Edition), 2GB of RAM, and am running on a Gateway MX6640b (?) laptop. And I'm not that knowledgeable when it comes to the technical side of computers, so my apologies if I haven't listed all the relevant specs of my laptop.
I haven't been able to pinpoint what may have caused this problem (I guess that's pretty evident), but I've tried a ton of stuff to try and get it sorted. I've ran multiple disk checks (which have thrown up a bunch of unreadable files, all of which have now been fixed. Though it seems to always find another bad file cluster each time I run it), defragged the hard drive, updated my video drivers, reinstalled AE7 as well as uninstalling and installing it, installed the AE Render Engine, ran the Adobe Updater, and uninstalled and installed the entire Creative Suite. I haven't installed any new fonts since I last used it (I've read that incompatible fonts may cause this error message). And now I'm at a real loss about what to do.
Incidentally, by running the "Install After Effects Render Engine" program, it actually threw up more error messages when AE was starting up than before despite the fact that it claims to fix bugs / corrupt files etc. For some reason it couldn't find any of the palettes (Audio, Tool, and the like) - but I sorted that out when I uninstalled and reinstalled AE.
Any help is greatly appreciated.

You can run AE without OpenGL capable hardware, so that shouldn't be the cause of your problems. It's probably either a corrupt preference file or QuickTime installation.
Try these tips and report back:
i http://generalspecialist.com/2007/02/troubleshooting-after-effects-7.asp
The "Render Engine" is a version of AE that can be used on unmanaged machines that collaboratively render a project over a network. That's why it doesn't have all the options. It can't be used for anything other than rendering.
Make sure you enable "Show hidden files/folders" in Windows XP's view preferences. See my blog post for other ways of deleting the preferences.
- Jonas Hummelstrand
http://generalspecialist.com/

I can't find after effects on Creative Cloud to install ??

Hello,
I can't find after effects on Creative Cloud to install ??
no after effects , no premiere ,, can u please advice ..

JayneMarie I think your computer now has a 32 bit OS and since the CS5 version, Premiere Pro is not meant to work in a 32 bit environment.
Please check your OS details and make sure you have a 64-bit OS installed. If it isn't a 64-bit OS, you will need to reinstall the OS.
Thanks,
Rameez

After Effects CC: Quicktime is not installed on this system

Trying to find a solution for this weird message "Quicktime is not installed on this system" when starting After Effects CC on OSX 10.9.3 for days now, but nothing worked out so far. Read lots of threads to this topic and followed all the different kinds of instructions (like changing the firewall settings, deleting files from the preferences folder, reinstalling quicktime7, changing the default audio devices, deleting certain components, ...), but it seems hopeless. For some reason also Media Encoder CC doesn t start. Media Encoder CS6 works just perfect, like After Effects CS6 does too. Unfortunately I do need to use the mask tracker which forces me to work with CC.
Please help! What else can I do? Need to get After Effects going very urgently.
I m working on a MacBook Air 1.7 GHz Intel Core i7 with 8GB RAM.
Thanks a lot for any reply!!! Aloha!
Julia

Troubleshooting QuickTime errors with After Effects

After Effects CS5 Mac says "Quicktime is not installed on this system, some components...

the error message is "QuickTime is not installed on this system, some components will not work correctly."
And when I open After Effects CS5 on MacPro 2 x 2.26 GHz Quad-Core Intel Xeon with 16GB of 1066 MHz DDR3 running 10.6.3, it is basically not functionaly, because it will not open any quicktime movies without an error message.
Quicktime is installed on this mac.
I have run permissions and run diskwarrior, and it has not solved this problem.
Any ideas?

There are a few things that cause After Effects to report that QuickTime is not installed.
One is the obvious one: If QuickTime 7.x is not installed, After Effects will report that QuickTime is not installed.
The next most common reason is quite different: The TCP communication with the QuickTime server is blocked, so After Effects thinks that QuickTime isn't there at all. The fix for this to remove the blockage in communication. Sometimes the blockage is because of an aggressive firewall program, which sees the TCP communication and stops it. If this is the case, then you can either turn the firewall software off or specifically allow the QT32 Server component to communicate; instructions for letting a specific process communicate are different for each firewall program, so you'll have to look in the documentation for your security software for information about doing that. Here's a document with some more information about this general issue, though it refers to a more serious failure when the blockage happens at a different step in the After Effects startup process: http://kb2.adobe.com/cps/857/cpsid_85711.html
Another reason is that QuickTime can fail to initialize fully because it gets stuck loading a badly written importer component. If you have any AVI importers/codecs on your Mac, this could be the issue. Here's a message that goes into some detail about that: http://forums.adobe.com/message/2808379#2808379

I installed the CC trial with an error window saying: Could not create the file '/Users/dranim/Library/Preferences/Adobe/After Effects/13.2/dummy'. That was the first window. Heres the second: After Effects can't continue: unexpected failure during app

I installed the CC trial with an error window saying: Could not create the file '/Users/dranim/Library/Preferences/Adobe/After Effects/13.2/dummy'. That was the first window. Heres the second: After Effects can’t continue: unexpected failure during application startup I paid for the month subscription of 29.99. It claims it is downloading again?! Am I missing something here? Why is this process so complicated? I need to get this resolved asap and start working.

I originally had Adobe Photoshop Extended, then upgraded to the Production Suite. I ran the Adobe Cleaner, and that uninstalled most Adobe products, including my existing Adobe install, and then I re-installed everything with the same error code. Since CS4 came with CS5, I've installed AE CS4, but would really like to upgrade because I'm new to Creative Suite, and not sure how CS4 integrates with CS5...CS4 After Effects installed perfectly. I do have a 64 bit system, and installing to an OCZ Vertex 2....every other suite installs perfectly, except AE. And I think that is the coolest program in the Suite. I thank you all so much for taking the time to help, I really want to get AECS5 running...I did try to install after doing the recommended items Adobe suggests for Exit Codes 6 and 7, including turning off many startups...
I'm baffled....
Ben

After installing an SSD into my optical bay, I've found out I need EFI Firmware Update 2.2. I can only find 2.3 which is not supported on my Mac. What can I do?

After installing an SSD into my optical bay, I've found out I need EFI Firmware Update 2.2. I can only find 2.3 which is not supported on my Mac. What can I do?

You do not want EFI 2.2, it bricked many 2011 MacBook Pro machines.
EFI 2.3 is the fix. Software Update should install it if you need it, but it goes to the boot drive as that's where the hidden EFI resides.
Check out this link of machines and their EFI versions
https://support.apple.com/kb/HT1237
Also if your SSD should be in the hard drive bay as it makes a better boot/applicaitions drive, not a good storage drive as it wears out with repeated use and is not "scrubbable" like a regular hard drive
The hard drive should be in the optical bay and used as a storage drive, you have things all messed up inside your machine, Apple doesn't support or expect the optical drive to be used as such to begin with, then as a boot drive is just asking for trouble. So use the optical bay as storage and not as a boot bay.
Also you can't install OS X or Windows or use a Firmware restore disk because it only works from a internal optical drive, which you have removed.
https://support.apple.com/kb/HT2213
You need to learn all about cloning etc., as you have no other means to boot the machine.
https://discussions.apple.com/message/16276201#16276201

HT3986 After installed win7 on my mac pro(mid 2012/mountain lion), I can not connect internet and where can i find drivers in mountain lion system

After installed win7 on my mac pro(mid 2012/mountain lion), I can not connect internet and where can i find drivers in mountain lion system.
I donot think I have a install disk when I bought my mac, there is only a disc partition for recovery system.

Welcome to the Apple Support Communities
You have to install Boot Camp drivers. On Mountain Lion, you have to download them.
First, press X key while your Mac is starting to start into OS X. Then, open Boot Camp Assistant and select the option to download the drivers. You will have to burn them into a DVD or USB drive, so after downloading them, restart and install them into Windows

"After Effects can't find Quicktime installed on this system" error message. Using Mac 10.9.2

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