Can't create a pdf, or see preview, from print function in Filemaker

I recently bought a 24" imac with 10.5.6 installed. I transferred everything over from my old G5. Everything works well except one function that I really need.
I Filemaker (8.5), in the print function, if I click on "pdf", the "save as pdf" choice doesn't work. Nothing happens. Also the "preview" button doesn't work. Nothing happens.
I can create a pdf from the "save/send records as" function in the FILE menu, but it's a pain.
The "save as pdf" works in all my other programs except Filemaker.
I've deleted the plist file, reinstalled Filemaker, even called Apple. Nobody seems to have an answer.
Any ideas?
Thanks.
alchait333
Message was edited by: alchait333
Message was edited by: alchait333

As far as the images are concerned, that may be a result of your choice of job settings. You may want to use the Press or Print option if the image quality is important. I assume you are talking about bit images in this case.
As to the hangup, have you checked to see if AcroTray is active on your system? It may not be running as needed. In the meantime, try checking print to file and then opening that file in Distiller to complete the conversion to PDF.
Before you ever try a reinstall, you need to do a repair first to see if that resolves the problem. There are a lot of unknowns about your exact process for the printing and your job settings that may be part of the problem. The rest of your system setup is useful in some cases, but did not help me see your problem.

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