Can't create a pdf from a Word docx

I downloaded the trial version of acrobat pro dc but it will not allow me to create a pdf. it says to use the print to pdf option but that is not available. i reinstalled it but that did not fix it.

Hi Rahul, please see my answers below:
Are you using 64bit version of office 2010? - 32bit version
Are you able to convert any other file type into pdf format? - jpgs convert to pdf but no other Office file type will
Also, Do you see any 'convert to Adobe pdf' option when you right click a .docx file? - yes the options are there when I right-click but I get a message saying: "Unable to find "Adobe PDF" Printer or "Acrobat Distiller" printer.
Thanks,
John
Software Support Specialist
Ext. 6332
[email protected]
>>> RahulTyagi4you <[email protected]> 4/18/2015 6:04 AM >>>
Can't create a pdf from a Word docx created by RahulTyagi4you ( https://forums.adobe.com/people/RahulTyagi4you ) in Document Cloud PDF services - View the full discussion ( https://forums.adobe.com/message/7449723#7449723 )
Hi johnm82926422 ( https://forums.adobe.com/people/johnm82926422 ),
I need to know certain things in order to assist you more accurately...!!
Are you using 64bit version of office 2010?
Are you able to convert any other file type into pdf format?
Also, Do you see any 'convert to Adobe pdf' option when you right click a .docx file?
Regards,
Rahul
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%%[ ProductName: Distiller ]%%
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Can't create a pdf from a Word docx

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