Cannot access the iCloud mail for some reason I don´t know. Worked perfect until Nov 28th, but a message with "incorrect ID/password" popped up. Contacts and iCal is accessible. Have tried from iPad, Mac, iPhone and PC. Any recommendations?

Reset your password. Be sure your new one meets the requirements for length (8) and characters (at least one upper case and one number).

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TS2446 So I have an iphone and for some reason I don't know the password for my Apple ID so I can't download apps and I don't have the password to my email to change it and I don't know the secret questions , what can I do to make a new Apple ID ?

So I have an iphone and for some reason I don't know the password for my Apple ID so I can't download apps and I don't have the password to my email to change it and I don't know the secret questions , what can I do to make a new Apple ID ?

I have the same problem - it is maddening. I rely on this iPad for work so this is not just an annoyance! The above solutions of changing the appleid on the device or on the website do not work.
The old email address no longer exists - I haven't used it in a year probably and I no longer have the account. I logged into the appleid website and there is no trace of the old email address so there is nothing that can be deleted or changed there. On the iPad there is no trace of the old email address so nothing can be deleted there either. I have updated the iPad software and the same problem comes right back. Every 2 seconds I am asked to log in using the old non-existent email. The device is currently useless.
The only recent change to anything was the addition of an Apple TV device, which was set up using the correct login and password.
Does anyone have any ideas? The iPad has been backed up to the iCloud so presumably it now won't recognize the current iCloud account? So restoring may notbe an option?

My 13'' macbook pro retina's display just stopped working for some reasons i don't know, what can be the cause?

Hello
i'm really worried about my macbook pro, it's a 13'' retina 2012 model. After watching a late night movie last night i just closed the lid and went straight to bed as usual. To my surprise when i flipped open the lid this morning it only made the apple sound when turned on but didn't display anything. I tried switching it on and off several times but nothing changed. So i connected it to an external display and it worked fine. The funny thing is i never dropped it or spilled any liquid on it. Now i'm wondering what could be the cause and i'm hopping someone might be abble to explain this....Could it be the lcd screen, the video card or graphic processor or could it be the logic board?? Help.

reseting the System Management Controller won't wipe my SSD drive will it?
No, but if you don't already have a backup, you must back up immediately, before you reset the SMC or do anything else.

When I add tunes from a CD into iTunes on myMacPro, shouldn't I be able to see them on my iPad and iPhone if I've got iCloud? For some reason I thought the advertisement on TV said "add music here, and see it there.." was that just photos?

when I add tunes from a CD into iTunes on myMacPro, shouldn't I be able to see them on my iPad and iPhone if I've got iCloud? For some reason I thought the advertisement on TV said "add music here, and see it there.." or was that just photos?

Oh, wait -- also, you took about uploading CDs. I don't think *those* would automatically go to your other devices *until* you subscribe to iMatch or whatever that's called. You have to pay an extra $25 a year to get all your uploaded stuff in the cloud and therefore on your other devices. Anything you *purchase* from iTunes on one device would automatically be sent to the other devices.
I did the Match thing, and it took a while at first to upload all the non-iTunes stuff, but then it worked. The whole thing is still new and has some kinks to work out.

TS3276 Web through this step-by-step, but alas it did not solve the problem. For some reason I can download mail on my Macbook Pro, but no my iMac. Connection Doctor shows all green lights.

Went through this step-by-step, but alas it did not solve the problem. For some reason I can download mail on my Macbook Pro and iPhone, but no my iMac. Connection Doctor shows all green lights. This started today when I was prompted to re-enter incoming mail server passwords. I re-entered passowrds yet again to make sure they were correct. Rebuilt the inBox. Connection Doctor continues to show all green lights, but am still unable to download mail to the inbox. Has anyone else ever run into this problem?

I have the exact same problem trying to use the Remote app on both my iPhone 3gs and iPad 2 with either my Mac or ATV2. My Remote app used to work on my phone - I can't recall if I ever actually used it with my iPad, but when I tried today, I got all the same results as you did (on both iPad, and then iPhone). I was using my ATV2 to play music from iTunes on my Mac and wanted to use the Remote app, but it would not connect to either device no matter what I did.

HT201077 Why can't I access my iCloud albums from apps on my mobile devices?When I go to access my albums from any app on my phone or iPad, I cannot access the iCloud albums, only the albums synced with iTunes/iPhoto manually. This is frustrating because

When I go to access my albums from any app on my phone or iPad, I cannot access the iCloud albums, only the albums synced with iTunes/iPhoto manually. This is frustrating because I cannot add to those albums from mobile device, I have to add to them during a Mac sync. I would like to be able to use my iCloud albums to organize my photos but if I cannot access them from apps it seems pointless. I will end up having to maintain both an iCloud library and a separate iPhoto library which is more work that seems necessary. I want everything easy to organize and access. It seems like in this age where most people are more likely to use their mobile devices than their Macs (and some do not even own Macs) that there should be a mobile solution. Hopefully I am simply without a clue and you folks can help me out with a fix or a source of info as a solution. I have not found answers yet.

gail from maine wrote:
Hi keriah,
When you go to Settings>Pages, do you have the "Use iCloud" option turned on?
Cheers,
GB
That was it! Thanks!!!

I have a problem concerning my icloud mail not my apple store mail...where i cannot access my icloud mail and i forgot my password

I have a problem concerning my icloud mail not my apple store mail...where i cannot access my icloud mail and i forgot my password

Hi, fungo47.
Thank you for visiting Apple Support Communities.
You can reset your Apple ID/iCloud password via the steps in the first article below. If you do not have access to the email account or are not receiving the password reset link, see the second article.
If you forgot your Apple ID password
http://support.apple.com/en-us/HT201487
Apple ID: Contacting Apple for help with Apple ID account security
http://support.apple.com/kb/HT5699
Cheers,
Jason H.

Downloaded iOS 7 and now cannot access the video resources for my open university course, any ideas?, Downloaded iOS 7 and now cannot access the video resources for my open university course, any ideas?

Downloaded iOS 7 and now cannot access the video resources for my open university course, any ideas?

If they have a tech support line I'd call your university. EIther their stuff isn't working with iOS7 or maybe they have some insight as to why it doesn't work.

For some reason my dictation isn't working. I press command twice speak then press it again and I get the three lights and nothing. I went in and made sure mic was on and dictation was on any suggestions?

For some reason my dictation isn't working. I press command twice speak then press it again and I get the three lights and nothing. I went in and made sure mic was on and dictation was on any suggestions?

Hi there davestriderisironic,
You may find the troubleshooting steps in the article below helpful.
Troubleshooting issues with no audio from built-in speakers on Macs
http://support.apple.com/kb/ts1574
-Griff W.

I got a new computer, and now i cannot access the local files for my website (Dreamweaver)...help?

I got a new computer, and now i cannot access the local files for my website (Dreamweaver)...
the new computer is a Mac.
I see the site on my computer files, but it will not connect with Dreamweaver on this new computer.
can anyone help with this?
thanks,
Margaret

no special characters...
see if this gives you any info...

HT3199 I have an apple TV 1st generation - it froze downloading a trailer and had to be unplugged. Since then I cannot access the apple tv menu. When I run diagnostics it says it is operating properly but will not factory restore. What can I try?

have an apple TV 1st generation - it froze downloading a trailer and had to be unplugged. Since then I cannot access the apple tv menu. When I run diagnostics it says it is operating properly but will not factory restore. What can I try?

Apologies, I was looking at the wrong schematic for the Apple TV 1. There isn't a button. So lets try this instead...
Remove the power cord and wait 20 seconds.
Plug it back in and let it boot (Give it 10 minutes, it's being tempremental)
Try and navigate to the the advanced menu and do a factory restore
If that doesn't work then if you are using the white remote hold down the menu button for six seconds and release this should bring up a hidden menu which will allow you to access the advanced configuration settings.
Again, if this fails there isn't much to do than tap it with a hammer to see if that fixes it (hard to believe how many times that actually works. (No responsibility taken if it breaks!, but at least you'd have a good reason to buy Apple TV 3)

When I open a file it normally opens in 12.5% stated on the header. For some reason, it now opens with 100+% on the header and is much smaller in size. How do I go back to the first option I noted? I use AP to work on blueprints for measuring so the accur

When I open a file it normally opens in 12.5% stated on the header. For some reason, it now opens with 100+% on the header and is much smaller in size. How do I go back to the first option I noted? I use AP to work on blueprints for measuring so the accuracy matters. Any direction would be greatly appreciated. Thank you.

Are the image all the same size the % files open into a document seems to vary with the number of pixels the image being opened has. Check the Image size.

Hi i was told to come to the support with the error number 16.... for some reason my premiere pro stopped working and i am still paying for i but i had to reinstall it, which i dont know how to do though

hi i was told to come to the support with the error number 16. for some reason my premiere pro stopped working and i am still paying for i but i had to reinstall it, which i dont know how to do though

Hi Omid,
Please refer to the help document below to fix the error 16:
Configuration error 16 | CC, CS
If the issue persists, please contact the support:
Contact Customer Care
Regards,
Sheena

When i load up Photoshop CS6 it loads up the Administrators Account for some reason and it is quiet irritating if someone can help.

When i load up Photoshop CS6 it loads up the Administrators Account for some reason and it is quiet irritating if someone can help please respond as i would like to continue using Photoshop.

If you are using someone else's computer, then you need to get the Admin to sign in so you can run PS.
If it's your own computer, then you need to know the Admin's password so you can work. Better yet, YOU need to be the Admin.

I am at present in Spain. I have OS 10.6.8 on my applepro laptop. How can I upgradeto Mountain Lion? I can't get on to the apple store, for some reason.

I am at present in Spain. I have OS 10.6.8 on my applepro laptop. How can I upgrade to Mountain Lion? (and then to Mavericks). I can't get on to the apple store, for some reason.

Open the App Store application and use it to download Mavericks.
No need to get Mountain Lion first.

Cannot access the iCloud mail for some reason I don´t know. Worked perfect until Nov 28th, but a message with "incorrect ID/password" popped up. Contacts and iCal is accessible. Have tried from iPad, Mac, iPhone and PC. Any recommendations?

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