Customer Service while traveling Internationally

I am currently on business in India and would like to contact customer service but am unable to do so through the 1-800 number. I have sent e mails through the website but have received no response. My inquiries are regarding possible international calling plans that would allow me to not be charged full roaming fees. I have an HTC Droid Eris which is not a world phone but still works here, apparently because of other CDMA networks here. I would also like to pay my bill for this month but am apprehensive to do so online because of India being known for very poor internet security and frequent credit card scamming. Any response would be very appreciated.

I am sorry to hear you are having trouble contacting Customer Service while traveling internationally. I have researched some information and will be glad to provide you with a number you can contact Customer Service while out of the United States.
CDMA – 1 908-559-4899
GSM - 1 908-559-4899
You can also dial 908-559-4899 from a non Verizon Wireless device or landline.
I hope this information is helpful to you! Please let us know if you are still experiencing difficulties contacting Verizon Wireless.

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Need advice for getting data service while traveling abroad

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Follow us on Twitter @VZWSupport
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Moderator Note; s/n edited for member's own protection

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Traveling Internationally

How do I adjust the Settings so that I am not using any Data or Voice services with my Carrier (at&t) while travelling internationally to avoid fees, but where I can still use my phone on Wi-fi only?

Turn on Airplane mode, then turn WiFi back on.

Lack of Commitment and Poor Customer Service

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I called Verizon on May 27th and notified them of the situation. I spoke with a great customer service rep. She tried her hardest to work with me. She applied a courtesy credit of $299 to the bill and indicated that she would retroactively add an international plan to my account.
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International Long Distance and Messaging by Country - Verizon Wireless
International Long Distance Value Plan for Trinidad & Tobago:
Voice Rate: Landline $0.05/min Mobile $0.05/min
Monthly Access Charge $5.00
*You can automatically add these services to your account if you have a 30 day payment history and your account is in good standing. If you have been a customer for less than 90 days, please call Customer Service at 1.800.922.0204.
(AT&T offers a better plan - $0.01/min to Trinidad & Tobago, $5.00 monthly access)

To avoid roaming charges when traveling internationally, do i put my iphone on airplane mode only or do i also need to turn off data and voice roaming

I have an iphone 4 with sprint which can't take a sim card. To avoid roaming charges while traveling internationally, do i put my phone on airplane mode.
I read you need to turn off cellular and voice data roaming as well but when I turn on airplane mode, it seems like roaming is automatically turned off.
Is this true?

Turning on Airplane Mode will prevent the phone from getting roaming charges as it cant connect to a cell tower.
P.S you can have WiFi on and still be in Airplan Mode. Just turn Airplane Mode on first, then turn the WiFi on

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Hello ffdaisy! I sure hope you're having a great time in Jamaica! I'm so sorry about your messages. Let's get going on a resolution! to clarify, are you able to receive messages? Can you send to the states, but not to numbers originating in Jamaica? First, I want to let you know how to get in touch with our Global Support Team while outside the US. Just click here for the information: http://vz.to/18oaptS Second, I'd like to provide you with the dialing pattern for messaging to US numbers, and Jamaica nunbers. For the US, dial 1, then the area code, then the 7-digit number. for Jamaica numbers, dial area code 876, then the 7-digit number. For more information, click here: vzw.com/international Thanks so much, and have a great trip! ChristinaB_VZW Follow us on Twitter @VZWSupport If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

Any suggestions about which global service is best while traveling to Jamaica

Traveling to Montego Bay would like to know which global service works best in Jamaica

Hi forrestnotatree,
Jamaica sounds great! I hope your time is wonderful there. Thanks to the community for providing some information for you. I'd like to clarify the details and the rates for use of your service while in Jamaica.
SydneyK is correct; your phone will work while in Jamaica. The dialing pattern to call back to the US is 1 Area Code 7-digit number. The pattern to dial locally in Jamaica is 876 7-digit number. Below are the rates.
-Voice calls $1.99 per minute
-Text messages $0.50 to send and $0.05 to receive
-Picture messages are billed according to your messaging plan (so, if you have unlimited messaging, picture/video messages are unlimited in Jamaica)
-Global Data $25.00 for each 100 MBs used
Please know that these rates are for Jamaica, and vary per country. Please refer to http://www.verizonwireless.com/international for information on rates for other countries.
Thanks and have a safe trip!
Christina B
VZW Support
Follow us on Twitter @VZWSupport

Old school with CS2. Haven't used in a while and am unable to use the program as it says my serial number is invalid. Customer service tells me the server for CS2 has been shut down. Then they sent me here for help. Does anyone have any advice?

I don't have a clue what I am doing with this. Here is my discussion with Customer Service:
Naresh: Hello! Welcome to Adobe Customer Service.
Naresh: Hi Mary.
Naresh: I understand you have been getting invalid serial number, am I right?
Mary Vance: Hi
Mary Vance: yes
Naresh: Please provide me with the serial number, Mary.
Mary Vance: I provided my serial number here
Naresh: Thank you for the serial number.
Naresh: Please allow me 2-3 minutes while I check your serial number.
Mary Vance: no problem
Naresh: Thank you.
Naresh: Thank you for being online.
Naresh: I would like to inform you that the server for CS2 products have been shut down by adobe since then you are not able to install the product.
Naresh: However, I will provide you the link to download CS2 application. Please visit the following link.
Mary Vance: will this allow me to reinstall Photoshop?
Naresh: Yes, Mary.
Mary Vance: ok...what is that link?
Naresh: Please clcik here to download.
Mary Vance: thank you....trying it now
Naresh: You are welcome.
Naresh: I will also provide you the link for further information regarding the installation of CS2 products.
Mary Vance: the download doesn't have anything regarding installation
Naresh: Please click for the information.
Naresh: I am sorry for providing wrong link.
Naresh: Please click here to download.
Naresh: The 3rd link is for the download of CS2 Photoshop.
Naresh: Were you able to view the download link, Mary?
Mary Vance: what file in that download is supposed to help me?
Mary Vance: the first and 3rd link were the same
Mary Vance: when trying to load from my software, I get the message saying my serial number is not valid. All I need is a serial number that works. Is that going to be possible?
Naresh: Mary, Adobe has disabled the activation server for CS2 applications, including Acrobat 7 and Audition 3, because of a technical issue.
Naresh: So you will have to download the software from the above link.
Naresh: May I know in what OS you are trying to install the software?
Mary Vance: the link sends me to a CS2 help package
Mary Vance: windows 7
Naresh: I am sorry you will not be able to install the CS2 application on Windows 7 since it does not support CS2 version.
Mary Vance: I have had on here for a few years...why all of a sudden would it not work? Illustrator is fine.
Naresh: Okay.
Naresh: You can try downloading the software.
Mary Vance: was the original link that you sent me suppose to allow me to download Photoshop?
Mary Vance: I did try and got the message that the serial number is invalid. Is there any way to get around this or should I throw it away?
Naresh: May I know whether you uninstalled the product.
Naresh: ?
Mary Vance: I did uninstall Photoshop only. Then I tried reinstalling Photoshop only and got the message about the serial number.
Naresh: I check and see that it seems to be a technical issue, I request you to please post your query to the forums so that you will get the resolution from our expertise and I'll provide you the link to visit the forums.
Naresh: Please click here to visit the forums.
Mary Vance: I guess I will try that.
Naresh: Yes, please.
Naresh: Is there anything else I can help you with?
Mary Vance: I don't see where you helped me with this yet, so I guess not!
Naresh: I am sorry for the inconvenience.
Naresh: Thank you for contacting Adobe. We are available 7 days a week, 24 hours a day. Goodbye!
Any help would be appreciated.

CS2 is very old and reached its "end of life" a while back. So probably won't run on modern operating systems. If you can still run it, you'll need to uninstall what you have and re-install with the download link below to activate it.
Error: Activation Server Unavailable | CS2, Acrobat 7, Audition 3
Nancy O.

While upgrading Adobe Creative Suite CS4 ME into Adobe Creative Suite CS5.5 Design Premium, I get an error saying This serial number is not of a qualifying product, please try another. I used to be able to get a code from customer service but I can't get

While upgrading Adobe Creative Suite CS4 ME into Adobe Creative Suite CS5.5 Design Premium, I get an error saying This serial number is not of a qualifying product, please try another. I used to be able to get a code from customer service but I can't get to the chat. Please advise!!!!

MoeGhazal I reviewed your account and it looks like you have have upgraded from a CS4 volume license for Design Premium to a retail upgrade of Design Premium 5.5.
I also show that you made two purchases of CS5.5 Design Premium but the second purchase was canceled. Please make sure you are utilizing the serial number which ends in 7886.
If you are using the correct serial number then it is likely the installer will not recognize your volume license CS4 serial number as being valid for an upgrade. If you can contact our support team then you can be walked through an unlocking procedure to allow you to proceed with the installation. You can contact our support team directly at Contact Customer Care. You may want to try installing a web browser you have not previously utilized. It is likely a toolbar or some other software application is affecting your ability to access chat support successfully.
If you are still unable to reach our support team then please verify the information under your account is accurate. If you can please then update this discussion after confirming this then I can request a member of our support team contact you directly.
Again I would recommend reaching out directly if possible as it will be the most efficient method of resolving your current error.

Customer Service while traveling Internationally

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