Error message 1001 on the Galaxy S5

New to Verizon, I keep getting the error message 1001 when I try to use one of the Verizon apps, can anyone tell me what it is?

    Mikelneo
Thanks for those details! I definitely would like to try a few things with your My Verizon login information to test if this is the trouble. Can you reset your password online? http://vz.to/1p9fooA Do you get the same errors after resetting the password on WiFi and cellular data?
RuthW_VZW
Follow us on twitter @VZWSupport

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