Error: No entry/entries in the table (WCCI)

Hello friends
I am trying to implement WCM to my client
when trying to change WCD i am getting the following error
No entry/entries in the table (WCCI)
    Message no. I4702    &
Error when executing function module (WCFC_PRINT_FORMAT_GET)
     Message no. I4804
Procedure
     Contact SAP.
i am not able to resolve the issue.  Please help me in this regard
venkat

I have attached the screen shot.
Regards,
Amar

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