Error while assigning user to a position

Question

Experts,
I m using SRM 3.0 with classic scenario. I would like to assign a user to a position but could not able to eventhough there is BP record. I could able to do the assignment in sandbox but not in the PRD with similar case.
Also If I use users_gen( Create users using existing SU01) it is throwing Error "central person already exists".
Please throw some input whether what could be the problem and possible solution.
Thank you,
Manyam

Answer 1

Hi Cordula:
I have the solution to fix your user. It is a crude methodology but it works. I have seen that error "central person already exists" many times and i have fixed it successfully.
step 1: The first step is to delete the existing assignment of the user from the org structure.
Step 2: The second step is to delete all ties of the user with his present business partner Number from transaction BP. In BP go to identification and remove his user id and save.
Step 3: Now before you use USERS_GEN to assign the user from existing SU01 ID, you would also need to delete his SU01 user ID. This is because the existing SU01 ID has ties with his previous assignment to the EBP org structure
Step 4: Recreate his user ID in SU01. System will ask you that SAP has the old office data and you can copy the data from his old office data which saves you the pain of enetring address overview tab. Go and maintain his roles and profiles section and save the user ID.
Step 5: Now you can use USERS_GEN to assign him to a organisational unit from existing SU01 id and you will see the activity to be carried out successfully !!!!:)
Please assign points if answer helpful and also confirm results and share your views with the forums.
Thanks
Sunny