Firefox won't allow me to install the update. It keeps telling me to close any other copies of Firefox on the computer. Now it won't open at all.

I am the only user and, as far as I can tell, Firefox is only running one copy

Are you talking about the Google Toolbar? Did you install from here:
http://www.google.com/toolbar/ff/index.html
And some users have problems using it as well:
http://support.mozilla.com/my/questions/796021
If it's not the Google Toolbar, please tell us what is it.

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Firefox won't allow me to install the update. It keeps telling me to close any other copies of Firefox on the computer. I am the only user and, as far as I can tell, Firefox is only running one copy. I'm using Windows 7.

Thanks.

Here are two screen shots to show you what I am seeing. The first screen shot shows it allowing me to select (highlighted in blue) my admin user (which is what I am locced in as). The second screen shot shows it allowing me to select the "Guest" user (highlighted in blue). However when I click on the user "Orion" nothing happens. It will not change to highlight that user.

When trying to install os x mavericks to my macbook pro as it started to install the computer now is stuck with the OS X Mavericks intall showing and I can't get out of it or force quit?

When trying to upgrade and install OS X Mmavericks to my Macbook Pro as it started to install the computer stopped the install and now is stuck with the OS X Mavericks intall window showing and I can't get out of it or force quit? I can not do anything else because this is stuck with this window/install screen showing. I have tried everything to get back to my regular desktop. I do not want to wipe the drive because I have photos on it that I want to save. So if there is any way to bypass this installer and get back to my regular desktop I would greatly appreciate the help.

UPDATE* Macbook7,1
Mavericks 10.9.4
8GB ram

TS1702 An app has disappeared from my screen yet when I try to reinstall it, it shows as already installed and won't allow me to install the app again.

An app has disappeared from my screen yet when I try to reinstall it, it shows as already installed and won't allow me to install the app again.

Make sure you emptied the trash
Now restart
If that fails, click the in the upper right hand corner of your screen and type app name in

My install disc is not allowing me to install the full version

My install disc is not allowing me to install the full version, when I attempt to install & enter my SS# it informs me to contact customer service. Why?

CS 6 Design Standard for a Macintosh OS 10.6.8 purchased from Adobe.
<Removed by Moderator>

Upgrade failed, it corrupt my Firefox and now won't open at all???

I just received a notice this a.m. to upgrade Firefox. I accept it and followed the defaults. Now, FF won't open at all.

Do a clean (re)install and delete the Firefox program folder (C:\Program Files\Mozilla Firefox\).
Download a fresh Firefox copy and save the file to the desktop.
* Firefox 8.0.x: http://www.mozilla.com/en-US/firefox/all.html
Uninstall your current Firefox version if possible.
*Do NOT remove personal data when you uninstall the current version or you lose your bookmarks and other data in the profile folder.
Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer.
*It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
Your bookmarks and other profile data are stored elsewhere in the Firefox Profile Folder and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox.
*http://kb.mozillazine.org/Profile_folder_-_Firefox
*http://kb.mozillazine.org/Profile_backup
*http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Clean_reinstall

Firefox (and interent explorer) won't open at all despite functioning interent connection

I'm using a dell Inspiron with windows vista (home basic). I downloaded Skype and was promoted to install some emoticon thing with it and somehow it closed my browsers. When I went to open it again, I'm getting messages from Microsoft windows that says "Firefox has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available." I uninstalled Skype and the emoticons, restarted my laptop, and Firefox still won't open at all. Please help me! Thanks.

Hello,
We can try this by starting Firefox in safe mode to see if the issue is because of some plugin/addin. Once Firefox works fine in the safe mode, you can then go ahead to find the offending plugin and uninstall it to ensure that you are able to use Firefox without any issues. Kindly follow the below mentioned steps to check if Firefox works fine in ''Safe Mode''
'''Try Firefox Safe Mode''' to see if the problem goes away. Safe Mode is a troubleshooting mode, which disables most add-ons.
''(If you're not using it, switch to the Default theme.)''
* On Windows you can open Firefox 4.0+ in Safe Mode by holding the '''Shift''' key when you open the Firefox desktop or Start menu shortcut.
* On Mac you can open Firefox 4.0+ in Safe Mode by holding the '''option''' key while starting Firefox.
* On Linux you can open Firefox 4.0+ in Safe Mode by quitting Firefox and then going to your Terminal and running: firefox -safe-mode (you may need to specify the Firefox installation path e.g. /usr/lib/firefox)
* Or open the Help menu and click on the '''Restart with Add-ons Disabled...''' menu item while Firefox is running.
[[Image:FirefoxSafeMode|width=520]]
''Once you get the pop-up, just select "'Start in Safe Mode"''
[[Image:Safe Mode Fx 15 - Win]]
'''''If the issue is not present in Firefox Safe Mode''''', your problem is probably caused by an extension, and you need to figure out which one. Please follow the [[Troubleshooting extensions and themes]] article for that.
''To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.''
''When you figure out what's causing your issues, please let us know. It might help other users who have the same problem.''
Thank you.

HT200189 Updated 10.9.1 but will not allow me to install VPN Update

Updated OS X to to v. 10.9.1 and restarted computer twice, but will not allow me to select a destination for VPN Update for OS X Server software; error says "VPN Update for OS Server can't be installed on this disk (MacIntosh HD). This volume does not meet requirements for this update.
I also updated OS X Server from the App Store to latest 3.0.1. and still does not allow me to install the VPN update.

Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Select
/var/log ▹ install.log
from the hierarchical list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar. Then select the messages from the last installation or update attempt, starting from the time when you initiated it. If you're not sure when that was, start over and note the time. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message (command-V).
If there are runs of repeated messages, post only one example of each. Don’t post many repetitions of the same message.
When posting a log extract, be selective. Don't post more than is requested.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some private information, such as your name, may appear in the log. Edit it out by search-and-replace in a text editor before posting.

Firefox has been crashing when I try to close it and now won't open at all.

For some time now, Firefox has been timing out when I tried to close it, making it necessary to "force quit." Now it won't open at all. Even more strangely, I'm not able to send a crash report to Apple (I get the message "submission failed").
I've tried downloading the newest version, downloading plug-ins, and starting in "safe mode."
Also strange, in my bookmarks section the little icons had disappeared lately.

Sorry I do not use Mac s Unless someone provides a better answer I suggest you start with looking at
* [[latest firefox issues]] (watch for any updates about new issues)
* [[firefox crashes]] <br> That article provides general tips and suggestions, and explains how to obtain a crash ID, something that you can do even when firefox will not start
You may need to investigate the possibility of a malware problem, but try to obtain a crash ID first, that may provide a clue to the problem.

I updated Firefox and now it will not open at all. The hourglass shows that it's working but then nothing. I went to add/remove and removed mozilla and reinstalled it and still the same thing. It worked fine before I updated.

I updated Firefox and now it will not open at all. The hourglass shows that it's working but then nothing. I went to add/remove and removed mozilla and reinstalled it and still the same thing. It worked fine before I updated. Now I can't even remove the program at all. Why is this happening?

Start Firefox in <u>[[Safe Mode]]</u> to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
*Don't make any changes on the Safe mode start window.
*https://support.mozilla.com/kb/Safe+Mode
Create a new profile as a test to check if your current profile is causing the problems.
See "Basic Troubleshooting: Make a new profile":
*https://support.mozilla.com/kb/Basic+Troubleshooting#w_8-make-a-new-profile
There may be extensions and plugins installed by default in a new profile, so check that in "Tools > Add-ons > Extensions & Plugins" in case there are still problems.
If that new profile works then you can transfer some files from the old profile to that new profile, but be careful not to copy corrupted files.
See:
*http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox

I have a mac laptop OS 10.6.5, and recently upgraded to Firefox 4 beta, but when I try to use my hotmail account, it either never stops loading and/or many files either won't open at all or keep crashing.

When I open email in my inbox, they continually load and flash. I often have to use the "back" arrow several times to make it stop. Sometimes the message just won't open at all. Also, I can't open "sent" mail at all.

There's an HTML5 compatibility issue with Windows Live / Hotmail that affects the Firefox 4.0 betas. A Hotmail rep has said that will be fixed before the Firefox 4.0 Release Candidate comes out.
Try hitting the '''Esc''' key to stop that "cycling".

I am unable to open my Photoshop program after installing the entire Creative Suite: Premium Production 6. All other programs work, but with Photoshop it says that the program is "locked or in use by another user". I need this fixed immediately.

I am unable to open my Photoshop program after installing the entire Creative Suite: Premium Production 6. All other programs work, but with Photoshop it says that it "Could not open a scratch file because the file is locked, you do not have necessary access permissions, or another program is using the file. Use the 'Properties' command in the Windows Explorer to unlock the file." Then I select "OK" and the next message comes up "Could not initialize Photoshop because the file is locked, you do not have the necessary permissions, or another program is using the file. Use the 'Properties' command in the Windows Explorer to unlock this file. I installed all of the programs on the same day from a CD. I need this fixed immediately.
I am not interested in switching to Creative Cloud, so don't even suggest it. I spoke to Mashmi (or something to that effect) on the "Support" Chat and there was absolutely no support. Useless actually.
Thanks in advance.

Could not open a scratch file because the file is locked or you do not have the necessary access privileges. (…) | Mylen…
Mylenium

My Blu-Ray player has a USB input but it doesn't have an HDMI input. Can I connect my Apple TV to the Blu-Ray using an HDMI/ USB adapter? It would allow me to run the audio through my stereo. Thanks to all for your help.

My Blu-Ray player has a USB input but it doesn't have an HDMI input. Can I connect my Apple TV to the Blu-Ray using an HDMI/ USB adapter? It would allow me to run the audio through my stereo. Thanks to all for your help.

Can I connect my Apple TV to the Blu-Ray using an HDMI/ USB adapter?
If you can find such a thing. I really doubt that exists since USB is a data connector not a video connector.
would allow me to run the audio through my stereo.
That would depend on this adapter.

When I try to update my apps on my MacBook Pro, Ipad, and Ipod it wont allow me. On the computer it says theres and error. (11111) But on the Ipod and Ipad it starts to update and completely stops. What should I do?

When I try to update my apps on my MacBook Pro, Ipad, and Ipod it wont allow me. On the computer it says theres and error. (11111) But on the Ipod and Ipad it starts to update and completely stops. What should I do?

Maybe this.
Fix iPhone Apps Stuck "Waiting" During Installation
Try update the apps one at a time

After clicking "yes" to the question "do you want to update itunes now", i waited 2 hours and 15 minutes and it was still "loading". i turned computer off thinking something was wrong. now itunes won't open at all. do i need to download itunes again?

after clicking "yes" to the question "do you want to update itunes now", i waited 2 hours and 15 minutes and it was still "loading". i turned computer off thinking something was wrong. now itunes won't open at all. do i need to download itunes again?

Did you actually download the installer from Apple or did you use Software Update. You can download the installer http://www.apple.com/itunes/download/
Maybe I'm old fashioned but I would consider repairing permissions first using Disk Utility because something caused this to go wrong the first time. And of course make a backup of your whole library first. It shouldn't happen but some have complained about their libraries being wiped out by iTunes updates. Better safe...

Firefox won't allow me to install the update. It keeps telling me to close any other copies of Firefox on the computer. Now it won't open at all.

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