Hi, I backed up my ipad and iphone on the same computer, will it be shown on the same folder or different? Mine is window 7, try to find the back up file follow the step that apple provided, it shown only iphone instead of ipad. Pls help.

I backed up my ipad and iphone on the same computer, will it be shown on the same folder or different? Mine is window 7, try to find the back up file follow the step that apple provided, it shown only iphone instead of ipad. Pls help.

What do you see under Edit > Preferences > Devices?
tt2

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TS1559 I have done all of the steps that Apple have said to do, including completely restarting my phone and registering it as a new one, but still my wifi is greyed out, can anyone help me?

I have done all of the steps that Apple have said to do, including completely restarting my phone and registering it as a new one, but still my wifi is greyed out, can anyone help me?

http://support.apple.com/kb/ht5621

I have purchased my iPhone 4S from USA. Its a Factory unlocked phone. I am facing problem with the hardware. Is there any support that apple provides to send the phone from India to USA to get it replaced? Also if there is any travelers Policy?

I have purchased my iPhone 4S from USA. Its a Factory unlocked phone. I am facing problem with the hardware. Is there any support that apple provides to send the phone from India to USA to get it replaced? Also if there is any travelers Policy?

No and no.

Please can you help me to solve my problem ( I have iphone is linked with Apple ID and I forgot that Apple ID and I can't remember it , I need thats Apple ID to activate my iphone ,,, what should I do ?

please can you help me to solve my problem ( I have iphone is linked with Apple ID and I forgot that Apple ID and I can't remember it , I need thats Apple ID to activate my iphone ,,, what should I do ?

mohammed aljasim wrote:
there are many people that error is happened with them and one of this people is me ,, Apple must be find the solution for this problem
You are absolutely WRONG. Apple bears no responsibility in this at all. YOU purchased a STOLEN phone. You are guilty of receiving stolen property at best. Take it back to wherever you bought it and demand a refund. Failing that, turn it over to the police. You got ripped off. I'm sorry you wasted your money, but there is NOTHING Apple or anyone else can do for you. Only the rightful owner of the phone can unlock it.

Why apple authorized dealer does not maintain the conditions that apple provides for guarantees?

why apple authorized dealer does not maintain the conditions that apple provides for guarantees?

Since we have no idea what specifically you are talking about, we cannot provide useful comments nor advice. If you have a problem with your iPhone, you need to take it to Apple or an authorized iPhone service center. Most resellers are not authorized to service the iPhone. If you'll tell us what country you're in, we can guide you to appropriate service resources. Note that the warranty on an iPhone is valid only in the country in which the iPhone was originally sold. If you are in a different country, your warranty will not be honored there.
If that's not what you are referring to, please explain.
Regards.

I have a lot of old contacts I want to delete that are on all my devices. If I delete them on my iPad and then sync with my mac, will this delete the contacts on my mac too?

I have a lot of old contacts I want to delete that are on all my devices. If I delete them on my iPad and then sync with my mac, will this delete the contacts on my mac too? And then if I sync my iPhone with my mac will this delete the contacts on my iPhone?

Yes.
If you don't want that to happen, then don't select the "Sync Contacts" option on your next sync.

I've broken my iPhone and have put my sim card in my old iPhone 3. If I plug my old iPhone 3 into my computer, will it update the iPhone 3 with everything that is on my phone that is now broken, or will it 'update' iTunes with what was on the old iPhone?

I've broken my iPhone and have put my sim card in my old iPhone 3. If I plug my old iPhone 3 into my computer, will it update the iPhone 3 with everything that is on my phone that is now broken, or will it 'update' iTunes with what was on the old iPhone?

Plug your phone into the wall charger for at least 30 minutes...make sure you have a sim card in the phone...then:
Leave the USB cable connected to your computer, but NOT your phone, iTunes running, press & hold the home button while connecting the USB cable to your dock connector, continue holding the home button until you see “Connect to iTunes” on the screen. You may now release the home button. iTunes should now display that it has detected your phone in recovery mode, if not quit and reopen iTunes. If you still don’t see the recovery message repeat these steps again. iTunes will give you the option to restore from a backup or set up as new.
Make sure you have no anti-virus software running or any firewalls...turn all of that stuff off.

I can't find most of my files for the songs in my iTunes library and so cannot Sync them with my iPhone, Help please

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Can anyone help?

When I try to launch itunes I get an error mesage saying that Apple application support was not found and suggests that I uninstall and re-install it, but that doesn't work

When I try to launch itunes I get an error mesage saying that Apple application support was not found and suggests that I uninstall and re-install it, but that doesn't work

For general advice see Troubleshooting issues with iTunes for Windows updates.
Start with the section Install missing components which should address your particular error. Otherwise the steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
If you've already tried a complete uninstall and reinstall try opening iTunes in safe mode (hold down CTRL+SHIFT) as you start iTunes, then going to Edit > Preferences > Store and turning off Show iTunes in the Cloud purchases. You may find iTunes will now start normally.
tt2

HT1414 My daughter tried to upgrade her ipad, received as a gift from last year, with ios 7 last Saturday a.m.; since then she couldn't turn it on. I tried to follow your steps to recover it but wouldn't work(&don't have recovery disc). What do I do now?

My daughter tried to upgrade her ipad, received as a gift from last year, with ios 7 last Saturday a.m.; since then she couldn't turn it on. I tried to follow your steps to recover it but wouldn't work(& I don't have recovery disc available). What do I do now?

Try using another computer. I had the same problem, repeated the given solution many times and each time it failed. Then I connected ipad to another computer and it worked immediately. Then I used the first computer to restore a backup.

TS1567 Suddenly my I phone 4 will not connect message mobile device service could not be started (nothing has changed on my PC). I have tried following the troubleshooting and have restarted the mobile device) but it still won't connect. Also all my disap

Suddenly my I phone 4 will not connect message mobile device service could not be started (nothing has changed on my PC). I have tried following the troubleshooting and have restarted the mobile device) but it still won't connect. Also all bookmarks have disappeared!

Okay ... it's a better bet with a 1067 error message when trying to start the Apple Mobile Device Service, but we'd better check for a LSP issue, as per the following document:
Apple software on Windows: May see performance issues and blank iTunes Store

Is it true that Apple is introducing low cost Iphones

I have heard rumours that Apple is introducing low cost iphones,
can anybody confirm this please
Would like to buy the low cost iphones for the rest of my family

Apple has made no announcement about any such thing.

Hi everyone, I have a computer linked to my iPAD through itunes. Then my Computer crashed and had to get a new one. How do I get rid of the old computers link on ipad and get it on new computer bcos is wont work! (doesn't work) PLZ HELP :(

Hi everyone, I have a computer linked to my iPAD through itunes. Then my Computer crashed and had to get a new one. How do I get rid of the old computers link on ipad and get it on new computer bcos is wont work! (doesn't work) PLZ HELP

what do you mean the old computers link?
my ipad is sycned with my computer but nowhere is there a link
and if I connected it with a new computer and set it to sync it would replace all my data with the data from the new computer

My 3 year-old macbook pro is very slow. I have run disk utility and virus scan with no improvement. The "beach ball" will spin for minutes at a time when opening, closing or changing windows. Apple Store looked at it a few months ago with no help.

my 3 year-old macbook pro is very slow. I have run disk utility and virus scan with no improvement. The "beach ball" will spin for minutes at a time when opening, closing or changing windows. Apple Store looked at it a few months ago with no help. What can I do?

Under CPU: 3.5% user; 5% system; 91% idle; 441 threads; 90 processes.
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My grandad has a 1st edition iPad and when he tries to download certain apps it says he needs at least iOS 5? Shouldn't this be updated automatically? Or can this be updated another way? I haven't been to see his iPad so he may not be looking properly???

My grandad has a 1st edition iPad and when he tries to download certain apps it says he needs at least iOS 5? Shouldn't this be updated automatically? Or can this be updated another way? I haven't been to see his iPad so he may not be looking properly??? Any helpers???

The iOS version is not updated automatically, though if he connects it to his computer's iTunes (if it's a recent enough version) he should be prompted as to whether he wants to update.
He should connect the iPad to his computer's iTunes and copy any purchases off the iPad to his computer via File > Transfer Purchases. He may also want to copy photos and any important documents off the iPad as well e.g. via the file sharing section at the bottom of the device's apps tab when connected to iTunes, via wifi, email, dropbox etc - they should be included in the backup, but it's best to have a copy of them outside of the backup just in case. He can then force a backup of the iPad by right-clicking the iPad 'Device' on the left-hand side of iTunes and selecting 'Backup'.
He can then start the update by selecting the iPad on the left-hand side of iTunes, and on the Summary tab on the right-hand side clicking the Check For Updates button
Updating to iOS 5+ : http://support.apple.com/kb/HT4972
His iPad should update to iOS 5.1.1 (which is the only version that is 'signed' by Apple for the iPad 1, it doesn't support iOS 6).

Hi, I backed up my ipad and iphone on the same computer, will it be shown on the same folder or different? Mine is window 7, try to find the back up file follow the step that apple provided, it shown only iphone instead of ipad. Pls help.

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