Hi i reset my apple tv now i cant get it restarted no light comes on can someone advise?

hi can anyone assist just got apple tv it was was working i then retored my apple tv now cant get it started no light shines on the apple tv?

hey there marloth,
I had a few thoughts running through my head as I read your symptoms here.
First if you have not already, reset the device with this part of the article named Apple TV (2nd and 3rd generation): How to restart your Apple TV found http://support.apple.com/kb/ht3180.
Restarting your Apple TV without a remote
You can also reset your Apple TV by unplugging it from the power source for thirty seconds.
If the issue persistrs and you own an iOS device, I would download the Remote app (free) https://itunes.apple.com/us/app/remote/id284417350?mt=8 to see if it will come on with the remote app.
If so, then the battery in your Apple TV remote may need to be changed.
How to replace the Apple Remote battery
http://support.apple.com/kb/HT1306
If not then you may need to restore the Apple TV with iTunes.
Apple TV (2nd and 3rd generation): Restoring your Apple TV
http://support.apple.com/kb/ht4367
All the best,
Sterling

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Broken screen on ipad and Apple Store in the centre of Sydney incredibly rude and unhelpful. Can someone advise what to do, not even a year old!

Bought ipad around 4 months ago and have been using the magnetic cover that also turns into a stand. Sadly it got knocked off the meeting table and has shattered the glass. This has been taken into the Apple store in central Sydney where they were incredibly unhelpful and told us, you have to make an appointment over the internet. Unless we are buying another computer they really don't care. Makes me feel quite ill, especially as we have so many apple products.
Can anyone advise how we get the screen fixed without it costing us the same as it would to buy a new one?

Accidentaly damage is, as you've found out, not covered under warranty. Apple does not repair iPads, but will replace the entire iPad for a flat fee (which is significantly less than the price of a new iPad, though not iconsiderable); see the Repair Pricing section here:
http://www.apple.com/support/ipad/service/faq/
There are independent iPad repair services that may be able to to a repair for less. Do a web search for "ipad repair".
Regards.

4 hours ago my iphone randomly turned off and now i cant get it to turn back on. Ive tried everything, trying to reset it, charging it but nothing works! the charging symbol doesnt even come up when i plugged in the charger. Please help!

4 hours ago my iphone randomly turned off and now i cant get it to turn back on. Ive tried everything, trying to reset it, charging it but nothing works! the charging symbol doesnt even come up when i plugged in the charger. Please help!

Hello there, LaruaGalliers.
The following Knowledge Base article provides some great troubleshooting steps for your issue:
iPhone and iPod touch: Charging the battery
http://support.apple.com/kb/HT1476
Particularly:
Battery does not charge
Verify that the outlet being used is working.
Try another USB power adapter if available.
If no other USB power adapter is available, try connecting to a high-power USB 2.0 port (not a keyboard). The computer must be turned on and not in sleep or standby mode.
Try another USB cable if available.
iPhone or iPod touch displays the low-battery image and is unresponsive
If you see the image below, charge the iPhone or iPod touch with USB power adapter for at least 15 minutes.
You should see this image when iPhone or iPod touch begins to charge:
If the screen still displays the low-battery icon, try turning the iPhone or iPod touch off and then on again.
If the issue persists, follow these troubleshooting steps.
Thanks for reaching out to Apple Support Communities.
Cheers,
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We just got 2 iPad air today and Set up both with the same Apple ID, now I'm getting messages and FaceTime for my 13 yr old daughter. Do I have to create a different Apple ID for her?

We just got 2 iPad air today and Set up both with the same Apple ID, now I'm getting FaceTime and messages for my 12 yr. old. Do I have to set up a separate Apple ID for her to avoid this?

It's a trust issue. You can set them up so you don't receive each other's messages as long as you each have your own email address.
The trust issue is the fact that either of you can change the separation at any time via Settings by checking the appropriate (inappropriate?) email address.
To be absolutely sure you can never receive each other's messages will require two Apple IDs.

I reset all the settings last night, now I cant get any icons up, plus I'm on a local computer that cant download itunes, anyone know how i can get my screen back to normal? All it shows is the itunes sybol with the usb cord connecting to it.

I reset all the settings last night, now I cant get any icons up, plus I'm on a local computer that cant download itunes, anyone know how i can get my screen back to normal? All it shows is the itunes sybol with the usb cord connecting to it.

Your only option at this point is to connect the device to a computer running iTunes so you can restore it.
B-rock

I downloaded pages with an old apple id, now i cant update to ios5 with my new apple id

I downloaded pages with an old apple id, now i cant update to ios5 with my new apple id

Content is tied to the account that bought/downloaded it and it can't be copied or transferred to a different account - for apps only that account can download updates to them. So if you downloaded it via one account and then created a new account, you will need to use the original account to download updates or authorise it on your computer's iTunes.

I have an old ipod touch and use it everyday now i cant get on facebook and cant download apps which i want as it requires ios 4.3. what use is it to me anymore and are apple willing to do something about it

i have an old ipod touch and use it everyday now i cant get on facebook and cant download apps which i want as it requires ios 4.3. what use is it to me anymore and are apple willing to do something about it

Your only way is if you have the version that was compatible on your computer such as in the recycle bin/trash or in a computer file backup. In that case delete the current version that is in your iTunes App library and replace it with the older version. Then sync.

HT5312 I have a used iMac 21.5 in that i would like to reset the apple id so when I get updates in goes to my id instead of the previous owners id. Which in the case is a relative

I have a used iMac 21.5 in that i would like to reset the apple id so when I get updates in goes to my id instead of the previous owners id. Which in the case is a relative. How can I do this ?

The Mac, it's OS and the iLife apps are still associated with the original owners Apple ID.Normally the original owner needs to follow the process to prepare a Mac for selling or giving it to someone else. They need to call Apple Care and request that their Apple ID be disassociated from the Mac, erase the Mac and install the most recent version of OS X that shipped on the Mac, reinstall the iLife apps and deauthorize the Mac from their iTunes account.
If you have a bill of sale of some sort and can prove the Mac beongs to you, Apple may be able to assist you. Call Apple Care and explain the issue.

Hi , i recently bought a mouse on apple store and i deleated the invoice in my email accidentally , i also signed in as guest to buy the mouse so now i cant get my order number . i need to cancel the order because the mouse went over my budget.

hi , i recently bought a mouse on apple store and i deleated the invoice in my email accidentally , i also signed in as guest to buy the mouse so now i cant get my order number . i need to cancel the order because the mouse went over my budget.

Call Apple Customer Relations (1-800) 275-2273. Wait for a human to come on the line and ask politely and firmly that you want to be transferred over to the Customer Relations department.

Hello:i want to reset my apple ip put i cant becuse i didnt reseve a massage to my yahoo mail

hello:i want to reset my apple ip put i cant becuse i didnt reseve a massage to my yahoo mail

Hello, halwagieno.
Thank you for visiting Apple Support Communities.
I would try to select the option to answer your security questions instead of email verification. Also, check your spam folder on your email account. If you still are not receiving the password reset link, see the second article.
Apple ID: If you forget your password
http://support.apple.com/kb/ht5787
Apple ID: Contacting Apple for help with Apple ID account security
http://support.apple.com/kb/HT5699
Cheers,
Jason H.

I had windows 7 (32bit) and decided to use boot camp but i forgot to download the latest support software from apple and now i cant find any support softwares please help..i am using mac book pro

I had windows 7 (32bit) and decided to use boot camp but i forgot to download the latest support software from apple and now i cant find any support softwares please help..i am using mac book pro

Try the Boot Camp Assistant when you are in OS X and download those and follow the directions in BCA utility.
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I for got my password and now i cant get into my ipad

hello,
i have a ipad 32g, my boyfriend has changed my password and now i cant get in it. can you please help me.

If You Are Locked Out Or Have Forgotten Your Passcode or Just Need to Restore Your Device
1. iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
2. iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
3. iOS- Understanding passcodes
4. What to Do If You've Forgotten Your iPhone's Passcode
5. How to Recover Forgotten iPhone Restrictions Passcode | The iPhone and iPad Blog
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Try restoring the iOS device if backing up and erasing all content and settings doesn't resolve the issue. Using iTunes to restore iOS devices is part of standard isolation troubleshooting. Restoring your device will delete all data and content, including songs, videos, contacts, photos, and calendar information, and will restore all settings to their factory condition.
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Follow these steps to restore your device:
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I have a macbook pro. i think i might have pushed some buttons that made my macbook look for a wireless keyboard.. i dont have any wireless keyboard. and now i cant use the keyboard on my macbook. how can i get the normal keyboard staring?

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korgba wrote:
it pops up a script were it says that the macbook cannot find a bluetooth keyboard, and it isnt a keyboard connected
For some reason, your Mac doesn't recognise that a keyboard is present, so it looks for a wireless keyboard. The question is, why doesn't your Mac recognise that a keyboard is attached?
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<http://support.apple.com/kb/HT3964>
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I rented a film. Went out of it and now i cant get back in??

I rented a film. Went out of it and now i cant get back in??

Welcome to the Apple community.
A number of people have reported similar issues recently, many appear to have found a discrepancy of some kind in their account settings and making changes to these settings or simply resetting them has resolved the matter.
Check your account details are correct, check that you are using the correct details for Location, Region and Time Zone. You may want to change these settings and then change them back to see if that helps.
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Rentals should appear under their own heading in the ‘Movies’ feature, you might also check at Settings > iTunes Store > Check For Rentals.

I tried to erase and reset my iphone4 but its more than 8 hours just hanging, nothing is happening, can someone help please?

I tried to erase and reset my iphone4 but its more than 8 hours just hanging, nothing is happening, can someone help please?

unplug the iphone from you computer.
quit itunes.
re-open itunes.
connect iphone
quickly begin to hold down both home button and sleep/wake for around 7/8 seconds.
as soon as the iphone screen goes black release finger from sleep/wake button but continue to hold home button.
an apple logo should appear on the iphone screen
continue to hold down home button
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choose to restore iphone.
once completed restore from back up if desired.

Hi i reset my apple tv now i cant get it restarted no light comes on can someone advise?

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