How can you unlock ipod touch if you forgot the security password?

my 9 year old reset his security digits to tuen on his ipod touch. and now he doesnt remember what he changed it to.
how can we request to have it unlocked or reset? or emailed to us?

Connect the iPod to its syncing computer and restore.  If you can't restore, place the iPod in recovery mode and then restore. For recovery mode:
iPhone and iPod touch: Unable to update or restore

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