HT1212 My device is disabled and I can't open/unlock it to trust the computer so I need to know how do I get around this problem please.
My device is disabled and I can't open/unlock it to trust the computer so I need to know how do I get around this problem please. I don't mind restoring it updating anything that will work
Follow the instructions in the support document that you linked to the forum with. See the section about not syncing. You will probably need to erase it in iCloud to be able to restore it as new. Remove the device from your iCloud account which will disable Find My iPhone.
Similar Messages
-
Used Migraton Assist to transfer data from old Dell PC onto new Macbook Pro. Data has come across but cannota access the User Account from the Dell. It is displayed on the desktop of the Mac but is requesting and new password. Before we can reset the password we have to put in the old password. We have put in the old password but it doesn't work and therefore we can't reset the password and get into the User Account.
How do we get around this problem so that we can access the User Account.
Although the data has transferred we cannot see our contacts transferred from Outlook into Mail. We are wondering if they are contained within our User Account, but can't find out until we can access the it?
Help wold be much appreciated.
PensosHello:
Hopefully this will help you:
http://support.apple.com/kb/PH4117
Barry -
HT5312 i forget my rescue account and my security questions how do i get around this problem?
i forget my rescue account and my security questions how do i get around this problem?
The Three Best Alternatives for Security Questions and Rescue Mail
1. Use Apple's Express Lane.
Go to https://expresslane.apple.com ; click 'See all products and services' at the
bottom of the page. In the next page click 'More Products and Services, then
'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
ID security questions' and click 'Continue'. Please be patient waiting for the return
phone call. It will come in time depending on how heavily the servers are being hit.
2. Call Apple Support in your country: Customer Service: Contact Apple support.
3. Rescue email address and how to reset Apple ID security questions.
A substitute for using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID. -
I have a 13-inch MacBook Mid-2009 running on IOS X Lion and am trying to upgrade to Mavericks but after the download and starting installation the point where you choose which disk to use it says my hard drive is being used for Time Machine backups so it can not be used. I have turned off the Time Machine but do not know how to remove the backups from the hard drive. What do I do to get rid of the Time Machine backups I no longer actually need and install Mavericks? I have moved all my files to a separate terabyte hard drive but that drive does not have the GUID partition scheme to be used for installation. So I am stuck with one internal hard drive I cant use due to Time Machine and an external hard drive I cant use due to this GUID partition problem. How can I work around this and finally upgrade to Mavericks?
Click here and follow the instructions.
(116122) -
Can't restore, can't power off, and pc can't detect iPad. Error code 3014 when trying to upgrade. Can't even restore to original settings. Opened Hosts files and I did not see 127....gs.apple.com, or other suggested files. Pls help.
Did you see the very end of this about not having enough space left on your computer specific to therror code 3014?
Errors 3000-3999 (3004, 3013, 3014, 3018, 3164, 3194, and so on): Error codes in the 3000 range generally mean that iTunes cannot contact the update server (gs.apple.com) on ports 80 or 443.
Update to the latest version of iTunes.
Verify the computer's date and time are accurate.
Check that your security or firewall software is not interfering with ports 80 or 443, or with the server gs.apple.com.
Follow Troubleshooting security software. Often, uninstalling third-party security software will resolve these errors.
An entry in your hosts file may be redirecting requests to gs.apple.com (see "Unable to contact the iOS software update server gs.apple.com" above).
Internet proxy settings can cause this issue. If you are using a proxy, try without using one.
Test restoring while connected to a known-good network.
Error 3002: If you experience this error while updating an iPod touch (2nd generation) or iPhone 3G, please use the standard update or restore process in iTunes (click Update or Restore).
Error 3014 may indicate that you need to free up more disk space on the computer before trying to restore again. -
I can not connect to I tunes because it is locked with a passcode. How do I get around this?
My IPod charges and turns on but all it does is show the connector with the an arrow pointing at Itunes.
Connect the iPod to your syncing computer and restore via iTunes. If iTunes asks for the passcode and you can't enter it, place the iPod in recovery mode and then restore the iPod. For recovery mode see:
iPhone and iPod touch: Unable to update or restoreiPhone and iPod touch: Unable to update or restore -
How can I use a iPhone 4 without the sim card slot on Walmart family mobile?
The Verizon iPhone 4 is a CDMA only phone. It is not physically possible to use it on a GSM network. It doesn't have the right parts. Also, we can't discuss jailbreaking here.
Best of luck. -
Windows 8.1 installed on my Mac and now I am not able to open Apple OS. Mac is opening straight windows with out an option to open Apple OS. My Mac is running on the latest Yosemite OS.
Please also see Boot Camp: Set the default operating system.
-
when I install firefox version 4, it is in offline mode and I cannot open it.
In version 3.6.17, click '''File''', then click '''Work Offline '''to remove the checkmark.
In version 4.0.x right click a blank part of the Tab Bar and then click "Menu Bar". This will reinstate the text links. Then do the same as above.
To revert to the layout without the text links, repeat the same steps.
Sometimes, in FF4, you can hit the ALT key to toggle the text links on and off, but I've noticed in posts from other users that it doesn't always work. -
How do I upload photo to Facebook from iphoto without first transferring photo to desktop?
Can you describe the way you're trying to do it at the moment?
-
my ipod got disabled and it says to connect it to itunes but the computer i use got reset so it lost all the memory of itunes and i re downloaded it and it says it cant connect my ipod to itunes because i need to put the pass code in on the ipod but it wont let me because its disable some one help me out.
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store -
My daughter has spitefully changed my password and has refused to tell me. I have so much medical information that I can not lose. Is there anyway to get around this problem. Please I need Help fast.
Connect the iPod to your syncing computer and restore it via iTunes. However, if iTunes asks for the unknown passcode you need to place the iPod in recovery mode and then restore the iPod from backup. For recovey mode see:
iPhone and iPod touch: Unable to update or restore
"If you cannot remember the passcode, you will need to restore your device using the computer with which you last synced it. This allows you to reset your passcode and resync the data from the device (or restore from a backup). If you restore on a different computer that was never synced with the device, you will be able to unlock the device for use and remove the passcode, but your data will not be present. Refer to Updating and restoring iPhone and iPod touch software."
Above is from:
http://support.apple.com/kb/ht1212 -
Have downloaded 5s iPhone. Instructions for activating iCloud gives wrong email address to verify account. How can I get around this problem and get my phone set up with iCloud
elhoseny wrote:
... Instructions for activating iCloud gives wrong email address to verify account..
The Apple ID and Password that was Originally used to Activate the iDevice is required
If you do not have that information you will not be able to use the Device.
Activation Lock in iOS 7 > http://support.apple.com/kb/HT5818 -
I changed my computer (old Dell is dead!) and now when I want to sync the contents of my iPod onto my new computer (a Sony Vaio), it tells me I can only sync with one computer (i.e. the one that died!) How do I get around this??
-Transfer iTunes purchases to the compuer by:
iTunes Store: Transferring purchases from your iOS device or iPod to a computer
- Transfer other music by using a third-party program like one of those discusssed here:
Copy music
- Connect the Ipd to the computer and make a backup by right clicking on the iPod under Devices in iTunes and select Back Up
- Restore the iPod from that backup
Note that the backup that iTunes makes does not contain synced media like apps and music. -
Why when I try to re download my music it says this device is already associated with another device and I have so many days to re download my music back? How do I get around this and get my music back?
It is telling you that the device has been associated with another Apple ID. Once an Apple ID has been associated with a device, there is a 90-day waiting period before another Apple ID can be associated with that device. Here is a Support Article that explains the 90-day waiting period:
iTunes Store: Associating a device or computer to your Apple ID
Cheers,
GB
Maybe you are looking for
-
im having a number of problems with my ipod but the only way i can fix it is to have an account but it will not let me create one because i do not have a credit card - currently i am using my step dads account but because he got billed for some reaso
-
Macbook Pro - Black screen and external monitor
Hi there, I'm new here and it would be great if anybody could give me some advice about my Macbook Pro issue. First of all, I would like to thank all the contributors for your comments. I'll go to an Apple Store asap, but I'll really appreciate any o
-
today at 8am est my card was charged but when checking order status it saids expected ship date not available at this time and it also saids we received your order and it is in process . payment not taken yet but card was charged full amount and i
-
Supplementary Error : System Failure
Guys please help >>> I am getting this message : " Supplementary Error : System Failure " , they swapped my device is became less frequent ;however, still annoying .... What do you think are the causes or the solution ? MY DEVICE : bb curve 9320 7
-
Hi everybody, new to Mac, can anyone tell me please, do I need to do any maintainence? ie. Disc cleanups or a de-frag?