My daughter has spitefully changed my password and has refused to tell me. I have so much medical information that I can not lose. Is there anyway to get around this problem. Please I need Help fast.
My daughter has spitefully changed my password and has refused to tell me. I have so much medical information that I can not lose. Is there anyway to get around this problem. Please I need Help fast.
Connect the iPod to your syncing computer and restore it via iTunes. However, if iTunes asks for the unknown passcode you need to place the iPod in recovery mode and then restore the iPod from backup. For recovey mode see:
iPhone and iPod touch: Unable to update or restore
"If you cannot remember the passcode, you will need to restore your device using the computer with which you last synced it. This allows you to reset your passcode and resync the data from the device (or restore from a backup). If you restore on a different computer that was never synced with the device, you will be able to unlock the device for use and remove the passcode, but your data will not be present. Refer to Updating and restoring iPhone and iPod touch software."
Above is from:
http://support.apple.com/kb/ht1212
Similar Messages
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My device is disabled and I can't open/unlock it to trust the computer so I need to know how do I get around this problem please. I don't mind restoring it updating anything that will work
Follow the instructions in the support document that you linked to the forum with. See the section about not syncing. You will probably need to erase it in iCloud to be able to restore it as new. Remove the device from your iCloud account which will disable Find My iPhone.
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I have a 13-inch MacBook Mid-2009 running on IOS X Lion and am trying to upgrade to Mavericks but after the download and starting installation the point where you choose which disk to use it says my hard drive is being used for Time Machine backups so it can not be used. I have turned off the Time Machine but do not know how to remove the backups from the hard drive. What do I do to get rid of the Time Machine backups I no longer actually need and install Mavericks? I have moved all my files to a separate terabyte hard drive but that drive does not have the GUID partition scheme to be used for installation. So I am stuck with one internal hard drive I cant use due to Time Machine and an external hard drive I cant use due to this GUID partition problem. How can I work around this and finally upgrade to Mavericks?
Click here and follow the instructions.
(116122) -
My wife and I decided that we needed separate accounts for our two 4s phones. To do this, the data from her phone needed to be transferred out, then transferred back in under the different account. The pictures were transferred back in using Itunes. These appear as separate albums in the "photos" app. I would like to delete some (or all) the pictures in these extra albums, but there is no trashcan to put them in. I can only delete pictures in the "camera roll" itself. These pictures are taking up valuable memory and I would like to free up some space. How can I delete them?
You're welcome.
As it relates to pictures, iTunes will only do two things: it will transfer photos from your computer to your device (if you select to Sync Photos on the Photos tab of your iTunes sync settings); and it will include the camera roll photos on your device in your device backup (if you back up to your computer rather than to iCloud). It does not transfer photos from your phone, only to your phone. (Transferring photo from your phone to your computer is done by importing them as expained here: http://support.apple.com/kb/HT4083.)
The only area where you might lose pictures by syncing would be if you synced your phone while selecting Sync Photos on the Photos tab of your iTunes sync settings and the photos you had previously synced to your phone from your computer were no longer on your computer. iTunes is syncing photos one-way; ensuring that the photos transferred from your computer match the photos still on your computer. If you delete the photos from your computer, then sync, the deleted photos are then removed from your phone.
This does not effect photos in the camera roll or in your photo stream, it only effects photos in the Photo Library album and albums containing photos in the Photo Library album.
The deleted photos would have been placed in the recycle bin when you originally deleted them from the computer. Nothing is put in the recycle bin when syncing with iTunes. -
my screen is completely white, i've tried holding lock and home buttons as seen on you tube something called 'white screen of death' its goes black (think it switches off) then back to the white screen need help fast please!
If you have not done a factory reset on the device, I recommend doing a complete factory reset.
Factory Reset - Warning this will reset device back to original factory settings.
This method will not erase any MDN/MIN information
Turn off the phone
Press Power + Volume Up/Down at the same time and hold until display will show a triage android screen
Display will show:
Reboot system Now
Apply sdcard:update.zip
Wipe Data/Factory Reset
Wipe Cache Partition
Use VOL Down key to scroll down to "Wipe Data/Factory Reset", press home icon to select option and wipe device.
Display shows "All user data will be wiped out", press VOLUME Up to continue or VOLUME Down to exit.
Press Volume Up
Press Home to select "Reset System Now" - device will reboot
If the problem persist I recommend having a store technician take a look at the device.
Copy and paste the link below into your browser's address bar for the store locator.
http://www.verizonwireless.com/b2c/storelocator/index.jsp -
I transferred my iTunes library from Window PC to MacBook pro and now I cant play songs that I purchased with an earlier ID and Password. How can I get around this problem?
Authorize the computer.
iTunes Store: About authorization and deauthorization - http://support.apple.com/kb/HT1420 - and another helpful post: https://discussions.apple.com/message/17828050 -
Using 2006 iMac running Mac OS 10.6.8.
My iTunes App (11.3.1) will not launch.
Upgraded to iTunes (11.4) but problem persists.
Need help.I have no answers for ya, but I do have the same problem, so we are not alone in this.
My iTunes stopped working after I did a couple of software updates that got my iTunes up to v. 11.4. Since that update, I can't get iTunes to open at all, neither from my dock nor from the Applications menu.
I'm wondering: Perhaps these latest iTunes updates are simply too advanced for my 10.6.8 operating system? If that's the case, how can I backtrack to an earlier version of iTunes that is compatible with my computer OS?
Any thoughts? -
Sync from iPhone to iCal on MacBook has failed since the latest iPhone upgrade, yesterday. It's worked in reverse, and all other sync operations appear to have worked. Any solutions, that I may not have already tried (over and over)
(Sorry, first time user of these forums, and it's confusing in it's own right)You may have to try deleting all the music from your phone (by going to Settings>General>Usage>Music, swipping All Music and tapping Delete), then sync it all back on with iTunes in order to fix this.
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Have downloaded 5s iPhone. Instructions for activating iCloud gives wrong email address to verify account. How can I get around this problem and get my phone set up with iCloud
elhoseny wrote:
... Instructions for activating iCloud gives wrong email address to verify account..
The Apple ID and Password that was Originally used to Activate the iDevice is required
If you do not have that information you will not be able to use the Device.
Activation Lock in iOS 7 > http://support.apple.com/kb/HT5818 -
Why when I try to re download my music it says this device is already associated with another device and I have so many days to re download my music back? How do I get around this and get my music back?
It is telling you that the device has been associated with another Apple ID. Once an Apple ID has been associated with a device, there is a 90-day waiting period before another Apple ID can be associated with that device. Here is a Support Article that explains the 90-day waiting period:
iTunes Store: Associating a device or computer to your Apple ID
Cheers,
GB -
I have re-installed I-tunes and have a new operating system (Win 7 Pro).
I now cannot sync as I-tunes says my I-Pod is already connected to a library and wants to erase my music on the I-Pod. What do I do to get around this problem?An iPod is designed to be synced with only one computer/iTunes library at a time. If you try to sync the iPod with a new/different iTunes library, iTunes on the new/different computer will replace the contents currently on the iPod with whatever is currently stored in its own library.
If the music and content on your iPod is not in iTunes or in a backup somewhere you can use the information in this user tip from another forum member turingtest2 to help you copy this content from the Nano back to the PC and into iTunes.
https://discussions.apple.com/docs/DOC-3991
B-rock -
HT5312 i forget my rescue account and my security questions how do i get around this problem?
i forget my rescue account and my security questions how do i get around this problem?
The Three Best Alternatives for Security Questions and Rescue Mail
1. Use Apple's Express Lane.
Go to https://expresslane.apple.com ; click 'See all products and services' at the
bottom of the page. In the next page click 'More Products and Services, then
'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
ID security questions' and click 'Continue'. Please be patient waiting for the return
phone call. It will come in time depending on how heavily the servers are being hit.
2. Call Apple Support in your country: Customer Service: Contact Apple support.
3. Rescue email address and how to reset Apple ID security questions.
A substitute for using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID. -
My iPad mini says to connect to iTunes, and I try to restore it, but after its done extracting a message comes up saying that device is not found, is there anyway i can fix this? I don't care if i don't get my stuff back, i just want my iPad restored to its starting settings.
If everything else that you try fails, I would try using another computer. Since you don't care about saving any data, any computer that is running the latest version of iTunes might be able to restore the iPad. You could make an appointment at an Apple Store Genius Bar and they can do it for you.
If that isn't feasible for you, try using a different cable, a different USB port. reboot the computer, and reset the iPad by holding down on the sleep and home buttons at the same time for about 10 seconds until the Apple logo appears on the screen. Then try again. -
I have an ipod that i share with my daughter she put in a password and now cannot remember it an is locked out. How can we delete the currently existing useless password and not lose any of the information on the ipod?
If you cannot remember the passcode for the Screen Lock, you will need to Restore the device...
1) Connect to iTunes on the computer you usually Sync with and Restore...
http://support.apple.com/kb/HT1414
2) If necessary Place the Device into Recovery mode...
http://support.apple.com/kb/HT1808 -
When i update itune 10 after that i am not able to open itune i get the message This copy of itune has expireed
Here's a previous discussions that seems to have solved a similar issue in the past:
https://discussions.apple.com/message/12209861#12209861
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