HT1338 I am having trouble updating apps!

Hello, I am having trouble updating apps! I recieve this message; To update this application, sign into the account you used to purchase it. I have signed into my account and everything is as it should be.

Welcome to the Apple Support Communities
See > http://support.apple.com/kb/TS4236 If it doesn't work, open App Store > Featured > Account > Show hidden purchases, and show your programs

Similar Messages

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    I am having trouble updating apps that I have on my iPhone through iTunes.  I go through the update then when syncing I get an error message iTunes has to shut down.  The only way I have been able to work around is to delete the app and download it again.  If I don't do this the app says waiting on my iPhone.

    I just got the same message myself. Which I have only had 2 times in three years, so I checked here.
    http://www.apple.com/support/systemstatus/
    There is an issue with the iTunes Store on Apple's end, so I assume that is why we cannot connect.

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  • Having trouble updating apps

    When ever I try to update the apps on iTunes or my iPhone it says "(app name)" could not be purchased at this time, please try again later. Well... its has been much later and I still cant update my apps. It was saying this even before i updated my iPhone and iTunes. So I dont know how to fix it. Any suggestions? Also I cannot download any apps. It says the same exact thing. On iTunes,on the computer it says An unknown error has occurred (5002).
    Message was edited by: Travisssss

    Hi,
    Try resetting your iPod:  http://support.apple.com/kb/HT1430. 
    Hope this helps! 
    ---likeabird---

  • Having troubles updating apps (V.32). The ipa file doesn't work correctly.

    Need some help.
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    Is the first time i update an app,  i already follow the steps in this article (http://www.adobe.com/devnet/digitalpublishingsuite/articles/updating-your-existing-dps-app -to-appstore.html) but is not helping.
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  • HT1338 I'm having trouble updating iPhoto

    I have an Update for Iphoto but when I try to download it, it says an error has occurred and it won't download
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    If you meant "upgrading to" and not "upgrading from", then I find the best way is to connect the device to power, have a good wifi connection, and use the general tab, software update on the device itself.  This will download a delta update that is much smaller in size than using iTunes to do the update.
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  • I am having trouble with app updates on my iOS 5 iPhone never getting beyond the "waiting" state.

    I am having trouble with app updates on my iOS 5 iPhone never getting beyond the "waiting" state. I have tried signing out/in of my account, rebooting and removing/re-installing the apps.  This started shortly after going to iOS 5 but I am not certain if that is related.  All updates that I try now are stuck in "waiting".  I also tried removing the apps and then installing via iTunes desktop sync with no improvement.  The only thing that I have not tried so far is a restore to a prior iPhone backup.  I have not been able to find anything to indciate what the updates on waiting on.  There is plenty of space on the iPhone (16gb available).  Any suggestions on what to try next? 

    Hello there, Missy.
    First thing I would recommend is to check your downloads queue to make sure there is not an interrupted download per the following Knowledge Base article:
    iTunes: How to resume interrupted iTunes Store downloads
    http://support.apple.com/kb/HT1725
    If your download was interrupted using your iPhone, iPad, or iPod touch
    1. From the Home screen, tap the iTunes app.
    2. For iPhone or iPod touch, tap More > Downloads. For iPad, tap Downloads.
    3. Enter your account name and password if prompted.
    4. Tap the blue download arrow to resume.
    If you can't complete the download on your iOS device, you can download it in iTunes on your Mac or PC and then sync it to your iOS device. You can also transfer purchases from your iPhone, iPad, or iPod to a computer.
    For Apps, you can also try tapping on the application icon to resume the download, as outline in this featured discussion:
    App updates won't download on my...: Apple Support Communities
    https://discussions.apple.com/thread/4111336
    Try tapping the App, so that it changes to Paused instead of Waiting, then tap it again to resume the install.
    Make sure you don't have any paused downloads in other apps either, like the App Store or iTunes Store.
    If that doesn't do it, try resetting or restoring the iPhone.
    via whatheck
    Thanks for reaching out to Apple Support Communities.
    Cheers,
    Pedro.

  • I have 2 App Store accounts, one from MobileMe time and i want to know if it is possible to merge them as i'm having troubles updating some of my software?

    I have 2 App Store accounts, one from MobileMe time and i want to know if it is possible to merge them as i'm having troubles updating some of my software?
    I have to sign in and out between one and the other constantly and i dont know what to do anymore becouse now i can't update software on either, it keeps on poping up "To update this application, sign in to the account you used to purchase it." and im pretty sure im on the right account.

    Sorry. Apple's policy states that accounts cannot be merged > Frequently asked questions about Apple ID
    Contact Apple for assistance > Contacting Apple for support and service

  • TS4006 Hi I am having trouble updating my apps I have tried one at a time and all together but they just will not load any ideas would be appreciated

    Hi, I am having trouble updating my apps, I have tried one at time and all together but they just keep on whirring away and nothing happens! any ideas woud be appreciated.

    Suggest you update all these apps on iTune (computer) and sync them to your iPad.

  • I'm having trouble updating the Creative Cloud desktop app (Error code: 62)

    I'm having trouble updating the desktop app. The application updater says its error code 62.
    Running on Mac OS X 10.9.5.

    Hi yongteck,
    Please refer to the help document and thread below where the issue has been resolved:
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    2. Why do i keep on getting error 62?
    Regards,
    Sheena

  • I am having trouble updating minomonsters and I would like to find a way to fix it without erasing all of my data from the app.

    I am having trouble updating minomonsters and I would like to find a way to fix it without erasing all of my data from the app.

    I am having trouble updating minomonsters and I would like to find a way to fix it without erasing all of my data from the app.

  • Having Trouble Updating an App

    Hi im new to this forum, and need a help. Im having trouble updating my Facebook app. This happens for 1st time. I dont know why it cant update it. Keeps promting its unable to download the app at this time. I tried a hard reboot 3-4 times but useless. Deleted the app n re-installed. didnt help as well. my ios is 7.0.3 update. Internet connection only via wifi. dont have the 3g/4g connection. the speed is good. but it keeps saying cant do. i wonder whats the problem. Here's the problem. And still fighting with it to update. Please help me..

    There seems to be an issue with that app. Perhaps the update wasn't a good one and it was pulled creating a little logic loop where the app store tries to download something that's not really there.
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    OK - I found a helpful post - closed app store app and under Settings/General/Date and Time I reset the date and time by switching off "Set Automatically" and then switching it on again. Went back to App Store, launched it and Updatesseems to be working again.
    Go figure? Logical, No!

  • TS1702 I'm having trouble updating my apps. the message that appears is that the security code of credit card is invalid. already talked to the operator of the card and everything is ok.

    I'm having trouble updating my apps. the message that appears is that the security code of credit card is invalid. already talked to the operator of the card and everything is ok.

    The address on the billing statement from the credit card company must match the information that you have filled in on the fields in iTunes when you set up the account. In other words you cannot abbreviate in iTunes if the information for you billing address is not abbreviated on the statement that you get in the mail. If the statement lists your street as "Street" and you type in "St." - that can cause issues. If that's not the problem, sign out of your ID, restart the iPad and sign in again.
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