HT1379 Help! can´t get 2560 resolution in dell 2711 on macbook pro retina late 2013, only 1920...

can´t get 2560 resolution in dell 2711 on macbook pro retina late 2013, only 1920...i have the apple thunderbolt to dvi adapter and the dual dvi cable...
thanks for any help

http://www.everymac.com/systems/apple/macbook_pro/specs/macbook-pro-core-i7-2.3- 15-dual-graphics-late-2013-retina-display-specs.html
says:
Dual/Mirroring*
2nd Max. Resolution:
2560x1600 (x2*)
Details:
*This model supports a simultaneous maximum resolution up to 2560x1600 on two external displays via Thunderbolt. Alternately, it can support a single display up to 2560x1600 via Thunderbolt and a single 1080p display at up to 60 Hz, 3840x2160 at 30 Hz, or 4096x2160 at 24 Hz via HDMI. Also see: How many external displays can the Retina Display MacBook Pro models support? What is the maximum supported resolution of each? Are adapters required?

Similar Messages

  • How to get new Macbook Pro Retina (late 2013) to detect external monitor via HDMI?

    Hi everyone, this is my first Mac and for the most part it's been really, really wonderful.
    This is my first major glitch:  I cannot get it to detect my external display:  It is an ASUS PA248Q, manufactured Aug 2012.
    The HDMI cable according to my Amazon history is at least 1.3c from 2010,  "Fanatic Digital Imperial Series Gold-Plated HDMI Cable (6 feet)".
    It works with perfectly connecting an AmazonTV box to an old Samsung TV, with vivid clarity, unlike our cableTV signal.
    Just in case, I have a new HDMI cable on order, which claims to be of newest standards.
    The Macbook Pro Retina (late 2013) has the standard Intel Iris from the Haswell chips, as well as Nvidia GT 750M, the latter which I don't think has been used yet.
    The ASUS display says:  HDMI NO SIGNAL.
    I have tried shutting them down and replugging the cable.  I don't know what the ideal order is.  The Macbook Pro is plugged into AC power, as suggested.
    In System Preferences>Display, I press the Option key to select "Detect Displays" option (seriously unintuitive).
    I have also tried resetting the NVRAM:
    I shut the machine down.  Pressed the power button, then quickly held the quadruplet:  Option-Command-P-R  (a double handful) and waited for the machine to chime a 2nd time.  Tried to detect external display no luck.
    Next, I reset the SMC:
    I shut the machine down.  Then I pressed Shift-Control-Option-Power   for about 5 to 10s.  Then I turned on the machine normally.
    NVRAM & SMC steps were from an old youtube video, as the instructions I had did not explain how to do so clearly.
    Please let me know if I"m doing something wrong.
    Seems so exorbitant to pay $350 for Apple Care;  that's a the cost for a whole new cheap laptop.
    I will search the forums again.  If anyone answers this,  thank so much!

    Hello there, willr314.
    It sounds like you've covered most of the practical steps found in this Knowledge Base article:
    Apple computers: Troubleshooting issues with video on internal or external displays
    http://support.apple.com/kb/ht1573#1
    No video or no signal, image distortion, "snow," or flickering
    Check connections
    When using an external display be sure to check the following:
    If you're using an Apple notebook, confirm the AC power cable or adapter is securely connected to the computer and the cable providing power to the display is also secure. It is always good to have your notebook connected to AC power when an external display is in use.
    Confirm display adapters are fully seated in their respective connections and that they are supported models and for the computer and display. Refer to these articles to assist you with adapter compatibility and further configuration information:
    Monitor and Display Adapter Table
    About Mini DisplayPort to HDMI adapters
    Apple Mini DisplayPort adapters: Frequently asked questions (FAQ)
    Thunderbolt ports and displays: Frequently asked questions (FAQ)
    Remove all display cable extenders, KVM switches, or other like devices and retest to determine if the issue is resolved.
    Try unplugging the video adapter or cable and then plug it back in.
    If more than one video adapter is in use (or "daisy-chained"), troubleshoot by using only one adapter.
    Example: A mini DisplayPort to DVI adapter connected to a DVI to HDMI adapter is an unsupported configuration because there is a series of adapters in use.
    If available, try using a different display and or adapter (or use a different connector by using DVI instead of VGA, for instance).
    Reset the system
    You can reset the Mac's parameter RAM and SMC.Reset the resolutionStart by resetting the Mac's parameter RAM. If the display does not come up, was previously set to an unsupported resolution, and still results in no video:
    Start up in Safe Mode.
    From the Apple () menu, choose System Preferences.
    Choose Displays from the View menu to open the preferences pane.
    Select any resolution and refresh rate that your display supports.
    Restart your computer.
    The article does offer some additional links and recommendations as well:
    These articles may offer additional assistance and information about displays and video adapters:
    Apple Portables: How to use your computer in closed lid mode with an external display
    Apple Cinema Display (30-inch DVI) has 1280 x 800 as the maximum available resolution
    Mac Pro (Early 2009), Mac Pro (Mid 2010): Supported display configurations
    For assistance with Retina displays, please see Frequently asked questions about using a Retina display.
    If you tried all of these steps for your display and the video issues persist, contact Apple technical support or take your Apple computer to the nearest Apple Store or Apple Authorized Service Provider (AASP) for diagnosis. If you plan to visit an Apple Retail Store, make a reservation at the Genius Bar using http://www.apple.com/retail/geniusbar/ (available in some countries only).
    Note: Diagnostic fees may apply for issues not covered under warranty or the AppleCare Protection Plan (APP).
    Thanks for reaching out to Apple Support Communities.
    Cheers,
    Pedro.

  • OS X Mavericks 10.9.1 can't be installed on MacBook Pro retina late 2013

    OS X Mavericks 10.9.1 can't be installed on MacBook Pro retina late 2013
    OS X Mavericks 10.9.1 installer is available in the App Store but it can't be downloaded because "OS X Mavericks can't be installed on this computer".
    If the installer of version 10.9 is already in the application folder it can't be updated for the same reason.
    I've seen that they are two versions of the updater that are downloadable from apple's website and one is specific for the MacBook Pro retina late 2013.
    I suspect that the installer in the App Store is not an universal installer. It is stupid because you can't reinstall that Mac is needed.
    I phoned to Apple (AppleCare) and they don't know why this happens.

    Hello,
    Try to boot the 15" MBPr as target when connected to your MBA (if you have the right cables and adapters).
    From the MBA, install on the 15" MBPr's disk, in that order :
    The 10.9.1 update for Mavericks except MBPr
    Download
    and then the 10.9.1 update for Mavericks specific for MBPr
    Download
    The MBPr should be bootable again. I did it for an external HD.
    Hope this helps.
    Best,
    ÉrIC Miclo

  • Not getting the advertised battery life on Macbook Pro Retina Late 2013

    Hello world, This is my first time on the forum and I finally have a question to post lol.
    So I just got Macbook Pro Retina and its only like 1 month old and Ive been getting really crappy battery life.
    Im only getting about 4 hours and 35 mins on a full charge not the advertised 9 hours like Apple says.
    What should I do to bring it to that?

    Depends on what you are using.
    Read here:
    Mac notebooks: All about batteries

  • I can't be the only one with this issue. MacBook Pro Retina Late-2013 WiFi disconnects after waking up from sleep.

    Did anyone buy a MacBook Pro Retina 13" from Best Buy this Black Friday?
    I'm having an issue where the WiFi disconnects after the MacBook wakes from sleep but only after a couple of minutes.
    Once the WiFi disconnects, I can't reconnect to the same network and sometimes it won't find nearby networks.
    I have to turn off the WiFi and wait for at least 5 seconds before turning it back on for it to auto-reconnect to my home network.
    If I wait less than 5 seconds, it will continue to attempt connection to the home network but won't connect.
    I've tried reformatting and deleting my network configurations as well as resetting my modem, power cycling it, etc.
    I am using 2Wire Gateway modem/router from AT&T on b/g network.
    I've tried connecting to a friend's network under Time Warner Cable and the same issue occurs.
    I exchanged the MacBook at a Best Buy for a brand unopened one (I hope) and the same exact thing happens with this new one.
    Really, I can't be the only one with this issue. Unless in a 0.00001% chance I received two defective units in a row?
    Please.. does anyone have a clue why this is happening?

    You're definitely not the only one.  I have the same issue.  I spent 6 hours over multiple days on the phone with Apple support trying a variety of things (some of which are mentioned above), and none of them worked.  They finally sent me a replacement laptop.  I made sure to try it periodicaly as I was moving files and installing applications to see if I ran into it again and things seemed okay at first but now I am running into the same issue and it is terribly annoying.  I've got 5 other devices that connect to the same router and I've never had this issue with any of them.
    My router is a Linksys E2000.  I haven't tried changing the router channel but I have tried to cnnecting to other networks in the building I live in and I have run into the same issue there.

  • Where can I get an additional power source for my MacBook Pro?

    I am travelling to Europe next week and will be travelling on the road quite often. I would like to get some work done during that time. My laptop battery will inevitably run out of power during that time and I would like to carry an additional power source with me so I can get some extra juice when I am nowhere near an outlet.
    I have the latest MacBook Pro where the battery is not removable.
    Where can I get an additional power source for my MacBook Pro? I don't mind if it is a 3rd party product.

    you could get something like this: http://www.amazon.com/Energizer-XP18000-Universal-External-Netbooks/dp/B002K8M9H C
    it's about the same cost as an extra battery used to be. there's a range of similiar products at Amazon, i'd check reviews.

  • I can't get my facetime to work on my macbook pro? Is the system overloaded today?

    I can't get my facetime to work on my macbook pro? Is the system overloaded today?

    First go to settings, and turn facetim off then back on again. Try to sign on
    Try signing into facetime after each one of these suggestions
    Make sure IOS is updated to latest version
    (How to update your iOS device
    http://support.apple.com/kb/HT4623)
    Reboot device by pressing both the home button and sleep/wake (power) buttons at the same time for 10-15 seconds until the apple logo appears on the screen, then let go.
    If that doesn't work then reset the device by going to settings/general/reset/reset all settings  (or for network connection issues 'reset network settings').
    (no media or data will be deleted from the device, this will only take a minute).

  • Resolution issue with macbook pro 13 (late 2013) and dell u2711

    I have a Dell U2711 (native resolution 2560x1440) that I use without issue with a macbook pro late 2007 (running 10.10.x), various iMacs and Macbook air 2011 running 10.10. When I say without issue, the display works at its native resolution.
    Last week we got a MacBook Pro 13in, late 2013 model.
    If I connect this macbook via either thunderbolt connection to the u2711 using either DVI port on the dell, the maximum resolution that I can use is 1920x1080. I am using apple mini displayport to DVI adaptors (I have tried 2 different ones and 2 different DVI cables, with no improvement). Clicking option + scaled in sys prefs does not give the native resolution as an option.
    However, I just discovered that if I use a DVI to HDMI adaptor and I connect the macbook to the display I get the full native resolution without issue (2560x1440).
    I have zapped the pram, powered down the display etc etc etc and it made no difference.
    I would prefer to use the mini DIsplayPort to DVI adaptor rather than HDMI, any suggestions appreciated.
    TIA.

      Reset PRAM.   http://support.apple.com/kb/PH18761
    Reset SMC.     http://support.apple.com/kb/HT3964
    Choose the method for:
    "Resetting SMC on portables with a battery you should not remove on your own".
      Start up in Safe Mode.  http://support.apple.com/en-us/HT1564
    Best.

  • Can i buy topcase replacement on ebay for my macbook pro retina 13" then bring it to apple to assemble it?

    can i buy topcase replacement on ebay for my macbook pro retina 13" then bring it to apple to assemble it?
    Here's the link: http://www.ebay.com/itm/US-Topcase-Palmrest-for-Macbook-Pro-13-Retina-A1502-2013 -No-keyboard-Touchpad-/251570442472?pt=LH_DefaultDomain_0

    No. If you want Apple to do the work, then you must also get parts from them. You can do the work yourself; you can look for certified Apple tech to do the work for you; you can take it to a non-Apple affiliated shop. Note that doing it yourself or taking it to a non-Apple shop will void your warranty and prevent Apple from performing any future service on the computer.

  • Can I upgrade hard disk storage of Macbook pro retina 15inch 2013 late after purchasing?

    Can I upgrade hard disk storage of Macbook pro retina 15inch 2013 late after purchasing?
    I currently have 256GB.

    Actually you can:
    http://eshop.macsales.com/item/OWC/SSDAP12R480/
    But installing this will void your warranty!
    Ciao.

  • HT4314 i can't find the game center app on my macbook pro retina 13 inch. how can i install it again?

    i can't find the game center app on my macbook pro retina 13 inch. how can i install it again?

    i tried it but not satisfactory results...
    it looks like it is not installed on my mac
    thanks anyway for the fast response

  • How can I adjust the contrast of video on my MacBook Pro Retina so they don't look like they were filmed with an old sock over the lens?

    I'd like to watch movies and TV shows, downloaded from iTunes or Amazon, on my MacBook Pro Retina, but they all look like they were filmed with an old sock over the lens. Daytime sequences look muddy, and night time sequences are incomprehensible with anything but the brightest objects rendered as black. I can watch the same files on my old MacBook Air and everything looks right, but no manner of tweaking seems to let me watch movies on my new machine.
    I've tried adjusting the gamma. It's a bit better when gammas is set to 1.0, but I can't seem to set a gamma less than one. I tried using the Accessibility Contrast control, but it just lowers the contrast, swallowing my desktop into the dark abyss. I tried Applecare, but they don't have a clue. I tried the Apple Store. The "genius" confirmed that it is indeed impossible to watch movies shot anywhere but in the brightest sunlight on a MacBook Pro Retina, and it isn't just my machine, but every similar model in the store. He arranged for someone who really understands color profiles to give me a call, but Apple seems to have dropped the ball on this.
    Is there some tool for stretching out the darker grays in Apple video? I don't want calibration. My impression is that my display, like the dozens I checked at the Apple Store are calibrated to make all dimmer grays appear completely black. I want uncalibration so I can actually see what is going on in the movies even if something is in a light shadow or shot at night. Hollywood has lots of trained technicians who can light and shoot night scenes that are quite comprehensible. I've watched a number of such scenes on my old MacBook Air. Now, I'd like to enjoy their artistry on my MacBook Pro Retina.

    http://www.ifixit.com/ has directions for do it yourself.  Also look at PRAM battery instructions, as sometimes this can fix optical drive issues.
    You can get external or internal drives from http://www.macsales.com/
    I also suggest in the future, take care of this problem while it is still under warranty. It may have cost you nothing.
    See this FAQ* on what may be at issue:
    http://www.macmaps.com/cdrfailure.html

  • IPhone 5 getting really really hot when plugged into MacBook Pro Retina?

    Hi
    I have had my Macbook for about 1 month and I recently discovered that my phone is getting extremely hot while charging through USB port.
    I was not sure if it was my phone as I was having issues with volume buttons, so was not sure if I had some dodgy software or something. So I went to the apple store and it was replaced as it was actually a hardware issue.
    But then with my new replacement iphone 5 I am still having the same issue of the phone becoming unbearable to touch because it is so hot!
    Does anyone know if there is an issue with the Macbook Pro Retina's giving out too much power and whether I should go and see someone about the issue ? But in the mean time is it still okay for my phone to be charge this way?
    Thanks
    Elle

    You said:
    "So far so good on the iPhone but it does not appear to be charging when I have it plugged into my MacBook Pro."
    My iPhone charges when connected to my MacBook.
    "FYI...the Edge Network out here in Wichita (of all freaking places) Kansas is pretty darn fast. I was really, pleasantly surprised. It does not help my heartbreak over moving to this burg from Sausalito but it helps a little."
    Even data is anxious to leave Wichita, it seems .. and wants to linger in Sausalito
    Phil

  • Why is it so long to get up after 1h sleep with my macbook pro retina?

    i just upgrade my brand new macbook pro retina to 10.8.2 and now, it takes times and times to be operationnal after about 2h sleeping with the screen closed.
    Before i bought it, i heard about "instant get up, like macbook air", and i found it nice, but it is really slower than my old white macbook!
    please help me!

    You are posting in the 10.7 (Lion) forum.
    Try a new post in the correct 10.8 Usage forum.
    DALE

  • Macbook Pro 15" (late 2013) - Cant get proper 802.11ac WiFi-speed. Mac or router issue?

    Hey
    Im from Norway and just bought the 2013 Macbook Pro Retina 15 inch. My router is an Asus RT-AC66U, which should be capable of 1.3 Gbps connection speeds. When i connect my mac to this router on a 5 GHz network with N+AC only mode, i only get a link speed of about 200Mbps, often lower aswell. I was under the impression that you should get the theoretical maximum speed of the 802.11x youre using, as link speed. When i go to "about this mac"-"system report"-WiFi" it clearly says that im connected with 802.11ac. Why do i get such a low transmission rate? Its a problem with bootcamp aswell (Windows 8.1), which leads me to belive that the router mighth be the issue?

    It seems that i have found a solution to the problem, but at the same time encountered a new one. The router was the problem. I live in an apartment building with many other students, and there are tons of other WiFi signals from other apartments. The router was in N+AC (there doesnt seem to be an AC only mode as of now?), and the signal strenght was around -40dB (Macbook placed three meters from router with no obstacles in the way). I downloaded a program called inSSIDer for Office and scanned all the network and associated channels and it turned out the router hadn't exactly choosen the optimal channel. When I changed the channel to a less populated one (44), the link-speed suddenly jumped from around 200 to a little over 1000 Mbps. I really didnt know just how sensitive to interferrence WiFi truly is.
    The strange thing in windows though is that even though the linkspeed is great (i get much lower link-speeds in Windows, 400-600 (seems to be stuck at 802.11n in windows) compared to 800-1300 in OSX) i max out at 30 Mbps download (speedtest.net), while upload speeds remains unaffected at 94 Mbps (100/100 Mbps subscription). And when I turn on automatic channel selection on the router the link speed goes down to about 200 again (because of the interference issue), but the download speeds go up to 94 Mbps. This is not an issue in OSX, so maybe its an Windows Boradcom driver issue or something?

Maybe you are looking for