My phone won't let me update or download apps. We've tried resetting it. I think I need to take my card off my account. How do I do that??
My phone won't let me update or download apps. How do I fix this?
Hi Jbcarver09,
If you feel you may need to change the billing info associated with your iTunes Store account, you may find the following article helpful:
iTunes Store: Changing your payment information
http://support.apple.com/kb/ht1918
Regards,
- Brenden
Similar Messages
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My iphone won't let me update or download apps and it keeps asking me to sign in and give different billing info.
it declines it when u put in a different card that has $ available on it? have u updated the billing address to match the new card?
also, u can try using an itunes gift card instead. -
I updated to ios6 and my ipad won't let me download iBooks, apps, or update the ones I already have. My iPhone works though with downloading and updating, but it won't sync with my ipad. Does anyone know a solution?
it declines it when u put in a different card that has $ available on it? have u updated the billing address to match the new card?
also, u can try using an itunes gift card instead. -
I tried resetting my phone and also deleted all the content but I still can't upgrade or install apps. Does anyone know how I can fix it?
Did you check in Settings>iTunes & App Store and log out of your Apple ID and then log back in again? If that does not help, and you say that you have deleted all content (which I'm not sure exactly what you mean there), then I suggest you contact iTunes support to see if there is a problem with your account. http://www.apple.com/emea/support/itunes/contact.html
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My iPad mini won't let me update or download apps ?
Everytime I try to update my apps or download new ones (which are free), my iPad says there is a payment issue when I then enter my bank details in it says it's declined, there is money in my account and the apps I want and downloads are free ?? It's been like this for about two months now and I'm getting really fed up :(
I can't swear to this, but I thought that I read very recently that Apple no longer accepts debit cards. I just edited my response, read this.
http://support.apple.com/kb/HT5552
Message was edited by: Demo -
I changed my Apple ID password and successfully validated it. Problem is the iPad App Store won't recognise me anymore. if I select an App to update it asks me to enter password, then says "You have not verified your Application ID.Tap OK to view the instructions on how to verify your ID.".
A new pop up box then appears saying an email has been sent to my address. The box to resend this is greyed out and the bottom line says "your email has already been validated successfully. thank you."
Any suggestions on how to solve this problem and force the iPad to let me update or download Apps again?Same issues here. I try and log into face time and cloud, it tells me my email is not veryfied. I go back through the link sent in the verification email and, low and behold, it tells me my address has already been veryfied.
Getting really annoyed now. I have tried using a different email to log in with, but not even getting the verify email in my inbox, even after it states it has sent one.
CMON APPLE!!! Please resolve this glitch. -
My IPhone won't let me update software. Mess is- unable to check for update. An error occurred while checking for software update. What is wrong?
amm wait..first download the latest software (7.1.1) from the verified page..
then after the download completes.. back up ur device !
then after the back up completes.. turn off ur device
after that process jst hold down the home button for about 10 seconds and without leaving the button connect the usb cable to the pc. this process takes ur phone to the recovery mode!
now on the itunes press (shift ) and then click on update it opens some opener of the files now select the latest software that u've jst downloaded from the internet now there go.. -
how do i delete my credit card info from my phone. because every time i try to update or download apps it wont let me because i only have 50 cents on my card. so i need help now before i smash this ****** *** phone and go with a galaxy s5
This does not make much sense.
Please explain.
Are you getting an error message? What does it say? -
IPad Air won't let me update or download my apps, how can I fix this plz let me know
My iPad Air will not let me update or download any apps! Plz let me know how I can fix this problem thank you
You must contact iTunes support to get the problem resolved.
http://www.apple.com/support/itunes/contact/
If there is a problem with your account or payment info, you cannot
download anything (including free apps or updates) until the matter
is resolved.
In countries where the iTunes Store only sells apps, the accepted payment methods are Visa, MasterCard, and American Express. Other payment types such as gift cards, store credit, monthly allowances, ClickandBuy, and PayPal are not accepted. Depending on your App Store country, prices may be listed in your local currency, US Dollars, or Euros. http://support.apple.com/kb/HT5552 -
My ipod won't let me update or download any apps
I have a iPod touch 4g up to date and so do my brother and sister and we have had them for years without this problem. none of us are able to update or download apps, or anything for that matter. I have completely reset the router just in case I set something wrong with the settings, and its defiantly not a router problem and now i don't know what to try. Every time we try to download something it says "app name"could not download at this time. It also took music off of my sisters iPod that she had bought from the itunes store and it tells her she has to purchase it and download it again, but then it gives her pretty much the same message as with the apps.
I have turned off the router a few times, that isnt the problem, i"ve checked double checked and triple checked everything that could have to do with the router. I cant download apps onto the computer I tried thinking that it might work but it gave me an error code
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My app store on my ipod wouldn't let me update or download apps?
I have the ipod 5th gen and ever since I downloaded the scribblenauts remix and brought the dlc with it, I can't update or download apps anymore. It keeps on sending me to my payment method and saying that there's a billing problem. I have money on my card and I have tried to sign in and sign out of my account and everything but it still doesn't help. Can someone help me?
Contact iTunes. You need a valid payment method and the messages says you do not have that.
Apple - Support - iTunes - Contact Us -
what to i do when my iphone wont let me update my software? it keeps saing an error occured.
Can you give us more details about the error message, maybe an error number as well?
Some of the error numbers and what you can do about it are mentioned in this article:
Update and restore error messages on iPhone and iPod touch -
could I use a 20$ giftcards from iTunes for a failed purchase Instead of a new credit card? I'm not going to add a new credit card to my account. When I try to update or download a new app it tells me I have to update my billing. So I can't do anything about it because I don't have a new credit card and I will not be getting one. I just want to use a 20$ gift card so that past purchase could just take it off of my giftcards I will add. Will this work?
Select None for payment method > iTunes Store: Changing account information
If None is not available > Why can’t I select None when I edit my payment information?
Yes, you can redeem an iTunes gift card for current purchases.
How to Redeem iTunes Gift Cards and content codes
And you can check the balance of a redeemed card > Account Home - Apple Store -
How do I switch from the uk store to the Canada store? On my iPhone it won't let me download apps or update without switching. Any ideas? Thank you!
Contact iTunes. You need a valid payment method and the messages says you do not have that.
Apple - Support - iTunes - Contact Us -
When i try to download or upgrade an app it tells
me to fill out my billing information and when i do
it says that my sercurity code is incorrect when it
isnt!!! >,< Help!!!!! How do i fix it?!?!?!?!!!!MIne is doing the same thing!!! It is the same card I have used for the past year, and yesterday, out of the blue, it stopped working, and it says my security code is invalid. I can't login from my iPad, it just keeps asking for my password over and over, and when I log in from my computer, I get the security code error. I have double checked everything, and it is all correct.
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