HT2506 Hello I'm unable to open any pdf's with preview window opens up with message file couldn't be opened because you don't have permission to view it (none of the pdf's have any security thanks if you can assist
Hello this week I'm unable to open any pdf's with preview, when I select to open a window opens up with message "file couldn't be opened because you don't have permission to view it" none of the pdf's have any security thanks if you can assist
Back up all data. Don't continue unless you're sure you can restore from a backup, even if you're unable to log in.
This procedure will unlock all your user files (not system files) and reset their ownership and access-control lists to the default. If you've set special values for those attributes on any of your files, they will be reverted. In that case, either stop here, or be prepared to recreate the settings if necessary. Do so only after verifying that those settings didn't cause the problem. If none of this is meaningful to you, you don't need to worry about it.
Step 1
If you have more than one user account, and the one in question is not an administrator account, then temporarily promote it to administrator status in the Users & Groups preference pane. To do that, unlock the preference pane using the credentials of an administrator, check the box marked Allow user to administer this computer, then reboot. You can demote the problem account back to standard status when this step has been completed.
Triple-click the following line to select it. Copy the selected text to the Clipboard (command-C):
{ sudo chflags -R nouchg,nouappnd ~ $TMPDIR.. ; sudo chown -R $UID:staff ~ $_ ; sudo chmod -R u+rwX ~ $_ ; chmod -R -N ~ $_ ; } 2> /dev/null
Launch the Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Paste into the Terminal window (command-V). You'll be prompted for your login password. Nothing will be displayed when you type it. You may get a one-time warning to be careful. If you don’t have a login password, you’ll need to set one before you can run the command. If you see a message that your username "is not in the sudoers file," then you're not logged in as an administrator.
The command will take a noticeable amount of time to run. Wait for a new line ending in a dollar sign (“$”) to appear, then quit Terminal.
Step 2 (optional)
Take this step only if you have trouble with Step 1 or if it doesn't solve the problem.
Boot into Recovery. When the OS X Utilities screen appears, select
Utilities ▹ Terminal
from the menu bar. A Terminal window will open.
In the Terminal window, type this:
res
Press the tab key. The partial command you typed will automatically be completed to this:
resetpassword
Press return. A Reset Password window will open. You’re not going to reset a password.
Select your boot volume ("Macintosh HD," unless you gave it a different name) if not already selected.
Select your username from the menu labeled Select the user account if not already selected.
Under Reset Home Directory Permissions and ACLs, click the Reset button.
Select
▹ Restart
from the menu bar.
Similar Messages
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Got my Macbook air last week
10.9.2 is my first update
Getting this error message
"The file couldn't be saved because you don't have permission"Snce it's a new machine, contact Apple's Support, formerly Apple Express Lane and let them sort things out for you. BTW, many missing details, such as when are you getting that message? which kind of account are you logged into while trying to update?.
-
I have purchased an IMac three months ago. A few days ago when I tried to view photo images on CD an error message said I do not have permission to view the files. Have not been able to view any photo images or text files on CDs since: Again says do not have permission to view.
Mount one of the CD/Right Click:Get Info/Sharing & Permissions. If the the CD is a CD-R, they should look something like this:
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I keep getting the following message when trying to open PDF documents on my Mac, "The file XYZ couldn’t be opened because you don’t have permission to view it." I never used to have this problem. I may have unwittingly upgraded to a new version. Can someone help me with a solution please?
Thanks
ChrisHello,
What's the Reader version installed on your machine?
~Deepak -
I am trying to restore my ipad from previous back up. itunes requests a password, it is none of the passwords I have used in the last decade any ideas to get around this?
The password would be either your iTunes ID password or your admin password for the Computer.
MJ -
i am trying to install firefox 4 and keep getting the message that you have to reboot your computer to complete the uninstall i have done this a number of times any suggestions
Firefox 4 requires at least OS X 10.5 and an Intel Mac.
* http://www.mozilla.com/firefox/4.0/system-requirements/
For Mac OS X 10.4.11 or Mac OS X 10.5.8 you can look at:
* http://www.floodgap.com/software/tenfourfox/
Firefox 3.6.x can be found here:
* http://www.mozilla.com/en-US/firefox/all-older.html -
I have forgoten the security questions,i have tryed ewerithing to reset all of the instructions i have recived from the apple support team. I still can not reset the questions. Can some body please help me to reset them. Thank you and best regards
Since this is a user-to-user support forum, there isn't much we can do other than refer you to the following instructions and as noted in the instructions, then to Apple Support if you can't reset as shown in the instructions: If you forgot the answers to your Apple ID security questions
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Unable to open the photos in reviewer, every time I click on the photo on , it says do not have permission to view the photo. Please open the item in the finder choose the item and click on <get info>. What am I suppose to change in the setting on <get info>
Back up all data.
This procedure will unlock all your user files (not system files) and reset their ownership and access-control lists to the default. If you've set special values for those attributes on any of your files, they will be reverted. In that case, either stop here, or be prepared to recreate the settings if necessary. Do so only after verifying that those settings didn't cause the problem. If none of this is meaningful to you, you don't need to worry about it.
Step 1
If you have more than one user, and the one in question is not an administrator, then go to Step 2.
Triple-click anywhere in the following line on this page to select it:
{ sudo chflags -R nouchg,nouappnd ~ $TMPDIR..; sudo chown -R $UID:staff ~ $_; sudo chmod -R u+rwX ~ $_; chmod -R -N ~ $_; } 2>&-
Copy the selected text to the Clipboard by pressing the key combination command-C.
Launch the built-in Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Paste into the Terminal window by pressing command-V. I've tested these instructions only with the Safari web browser. If you use another browser, you may have to press the return key after pasting.
You'll be prompted for your login password. Nothing will be displayed when you type it. You may get a one-time warning to be careful. If you don’t have a login password, you’ll need to set one before you can run the command. If you see a message that your username "is not in the sudoers file," then you're not logged in as an administrator.
The command may take a few minutes to run, or perhaps longer if you have literally millions of files in your home folder. Wait for a new line ending in a dollar sign ($) to appear, then quit Terminal.
Step 2 (optional)
Take this step only if you have trouble with Step 1, if it frightens you, or if it doesn't solve the problem.
Start up in Recovery mode. When the OS X Utilities screen appears, select
Utilities ▹ Terminal
from the menu bar. A Terminal window will open.
In the Terminal window, type this:
res
Press the tab key. The partial command you typed will automatically be completed to this:
resetpassword
Press return. A Reset Password dialog will open. You’re not going to reset a password.
In the dialog, select the startup volume ("Macintosh HD," unless you gave it a different name) if it's not already selected.
Select your username from the menu labeled Select the user account if it's not already selected.
Under Reset Home Directory Permissions and ACLs, click the Reset button.
Select
▹ Restart
from the menu bar. -
None of my finishsed idvd projects have audio, although many were finished and had audio before. Also, none of the idvid themes have audio, although in the past they each opened with their own canned audio. Any ideas on where the audio went and how to get it back?
In addition to deleting the iDVD preference file delete the contents of the iDVD cache folder:
Try this basic troubleshooting fix:
1 - delete the IDVD preference file, com.apple.iDVD.plist, that resides in your
User/Home/Library/ Preferences folder.
2 - delete IDVD'S cache file, Cache.db, that is located in your
User/Home/Library/Caches/com.apple.iDVD folder.
3 - launch IDVD and try again.
NOTE: In Lion and Mountain Lion the Home/Library folder is now invisible. To make it permanently visible enter the following in the Terminal application window: chflags nohidden ~/Library and hit the Enter button - 10.7: Un-hide the User Library folder.
OT -
The file couldn't be opened because you don't have permission to view it
Everytime I time to open a PDF file in Preview I get the msg, the file couldn't be opened because you don't have permission to view it. I have checked the GET INFO and all permissions are correct. Does anyone know how to solve this problem?
Thank you.Back up all data.
Quit the application, if it's running.
Triple-click anywhere in the line below on this page to select it:
~/Library/Containers/com.apple.Preview
Right-click or control-click the highlighted line and select
Services ▹ Reveal in Finder (or just Reveal)
from the contextual menu. A Finder window should open with a folder selected. If it does, move the selected folder—not just its contents—to the Desktop.
The folder you're moving has a name that begins with "com." It is not the subfolder named "Data" or anything else.
Launch the problem application and test. If it works now, delete the folder you moved. Otherwise, quit again, and put the folder back where it was, overwriting the one that may have been created in its place.
Caution: If you delete some or all of the contents of the selected folder, but leave the folder itself in place, the application may not launch. Deleting the folder will cause it to be rebuilt automatically. -
The file "aaa.jpg" couldn't be opened because you don't have permission to view it
The file “aaaa.jpg” couldn’t be opened because you don’t have permission to view it.
This message is coming up every time i try to look at a photo on my Mac . This is new ... does anyone know what has happened?Back up all data.
This procedure will unlock all your user files (not system files) and reset their ownership and access-control lists to the default. If you've set special values for those attributes on any of your files, they will be reverted. In that case, either stop here, or be prepared to recreate the settings if necessary. Do so only after verifying that those settings didn't cause the problem. If none of this is meaningful to you, you don't need to worry about it.
Step 1
If you have more than one user account, and the one in question is not an administrator account, then temporarily promote it to administrator status in the Users & Groups preference pane. To do that, unlock the preference pane using the credentials of an administrator, check the box marked Allow user to administer this computer, then reboot. You can demote the problem account back to standard status when this step has been completed.
Triple-click the following line to select it. Copy the selected text to the Clipboard (command-C):
{ sudo chflags -R nouchg,nouappnd ~ $TMPDIR.. ; sudo chown -Rh $UID:staff ~ $_ ; sudo chmod -R u+rwX ~ $_ ; chmod -R -N ~ $_ ; } 2> /dev/null
Launch the Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Paste into the Terminal window (command-V). You'll be prompted for your login password, which won't be displayed when you type it. You may get a one-time warning not to screw up. If you don’t have a login password, you’ll need to set one before you can run the command. If you see a message that your username "is not in the sudoers file," then you're not logged in as an administrator.
The command will take a noticeable amount of time to run. Wait for a new line ending in a dollar sign (“$”) to appear, then quit Terminal.
Step 2
Boot into Recovery by holding down the key combination command-R at startup. Release the keys when you see a gray screen with a spinning dial.
When the OS X Utilities screen appears, select
Utilities ▹ Terminal
from the menu bar. A Terminal window will open.
In the Terminal window, type this:
resetpassword
That's one word, all lower case, with no spaces. Then press return. A Reset Password window will open. You’renot going to reset a password.
Select your boot volume ("Macintosh HD," unless you gave it a different name) if not already selected.
Select your username from the menu labeled Select the user account if not already selected.
Under Reset Home Directory Permissions and ACLs, click the Reset button.
Select
▹ Restart
from the menu bar. -
I can't seem to open (view) my photos. I get an error message that says "the file couldn't be opened because you don't have permission to view it. To view or change permission, select the item in the finder and choose File. Get info." I have never had this happen before? Thanks!
Try the following:
1 - launch iPhoto with the Command+Option keys held down and rebuild the library.
2 - Run Option #1, Repair Permissions.
OT -
How can I sync my calendars on the MacBook Pro, iCloud, iPad and iPhone? Since upgrading to the newest OS on each device, none of the calendars sync. Any suggestions?
Hi silverk,
Welcome to the Apple Support Communities!
I understand the need for all of your calendars to be up to date across all of your devices and how frustrating it can be when they are not syncing as you would expect. In this situation I would suggest reading over and using the attached article for troubleshooting.
iCloud: Troubleshooting iCloud Calendar
Have a great day,
Joe -
I have had this problem several times lately: I cannot open a downloaded pdf file. The error message reads: "The file couldn't be opened because it isn't in the correct format." But, of course, it is a pdf file.
My MacBook Pro (2.5 Ghz Intel Core i5) is running OS X 10.9.4. Here is what happens when reading an online user manual that I want to save to the Desktop and read later as a PDF file on my iPad or phone. With Safari I will select "Export As PDF" and the file shows up on the desktop. Even after multiple trials, there will be a dialogue box indicating the file cannot be opened. If I check the file info, the size is "zero." Trying to save the file as a pdf using the Print menu yields the same results. I have tried both of these methods using Preview, Adobe Reader, and PDF Pen Pro. This strange behavior also occurred several weeks ago and I finally abandoned the effort. But when the same thing happens twice, it becomes an issue that needs to be resolved.
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Yesterday I could access all my pdf´s with Preview. Today I get the error "The file ... couldn’t be opened because you don’t have permission to view it." upon opening a pdf file with Preview. All other pdf viewers open the files with no problem.
I repaired permissions with disk utitlity with no success.I booted into recovery and repaired disk permissions with the disk utility from there. That fixed it. Apperently it repairs more stuff than when you´re booted into the OS. But what an annoying bug, this happened twice to me already by now...
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