HT3275 This is the message I get when My Time Capsule tells me why it can't perform the back up. How do I figure out what is using this file, and stop it

The backup disk image “/Volumes/Leslie Iversen's Time Capsu/Iversens' iMac.sparsebundle” is already in use. Thanks.

See Time Machine -- Troubleshooting by forum expert Pondini:
http://pondini.org/TM/Troubleshooting.html
#C12 is the item that you need to try to correct a bug in the Lion and Mountain Lion operating system.

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My iTunes is no longer working. I uninstalled and reinstalled but the program won't open and run. I was trying to download an mp3 file last evening and I think something has been deleted that I need to open the iTunes. How do i figure out what is gone

I uninstalled and reinstalled but the program still won't open. I was trying to download an mp3 file last evening. Instead the site tried to install a new audio player. I did not want it so uninstalled it immediately. I think in that process something was deleted that I need for iTunes but I do not know what. How do i figure out what is gone and recover it?
I did try a system restore - but that was not a fix either.

I was trying to download an mp3 file last evening. Instead the site tried to install a new audio player.
Ackk ... that behavior is consistent with the play_mp3.exe trojan:
http://en.wikipedia.org/wiki/Play_mp3.exe
Try downloading and installing the free version of Malwarebytes AntiMalware. Update your MBAM definitions and then run a full scan of the PC. (Takes about 2 hour on my Lenovo.)
http://www.malwarebytes.org/mbam.php
Does the scan find any infections? If so, please paste the contents of the log file for the scan in a reply here so we can have a look.

When i download software, then go to the download window and click on the file, it is aking me to open it with a launch application. how do i figure out what app to use. ex; downloaded a new version of java, what app do i use to install?

when i download software, then go to the download window and click on the program , i'am being ask to choose a launch program. how do i figure out what app to use to install. ex: i downloaded a new version of java and a game program. how do i install?

Where did you download the java?
Download it from here [https://www.java.com/en/download/index.jsp https://www.java.com/en/download/index.jsp]

When your scratching your itunes gift card code and you scratch off the last two how do you find out what they were

when your scratching your itunes gift card code and you scratch off the last two how do you find out what they were

Invalid, inactive, or illegible codes
http://support.apple.com/kb/TS1292

HT1414 In updating my iTunes,I got a message "Service Apple Mobile Device failed to start. verify that you have sufficent priviliges to start system services". Cant figure out what to do

In updating my iTunes,I got a message "Service Apple Mobile Device failed to start. verify that you have sufficent priviliges to start system services". Cant figure out what to do

So many people are having this problem! Doehunter's instructions here worked for me! Hope this helps. https://discussions.apple.com/message/23824640#23824640

Help with figuring out what to use with this program

I have the code all written. I was given instruction.(number should contain the number of digits as there are eligible characters in word or 7, whichever is less. If number ends up containing more than 3 digits then a hyphen ( - ) should be placed between the third and fourth digits.)
I cant figure out if i use a if and else statement or some other and also how to get the program to print out just the normal 7 digits in a number and forget about the rest if entered.
// Phone.java
// Author:
import java.util.Scanner;
public class Phone{
private String word;
private String number;
public Phone(String wd) {
word = wd;
number = ("");
setNumber();
private void setNumber(){
for (int i = 0; i <= word.length() - 1; i++ )
switch(word.charAt(i))
case 'A':
case 'a':
case 'B':
case 'b':
case 'C':
case 'c': number += "2";
break;
case 'D':
case 'd':
case 'E':
case 'e':
case 'F':
case 'f': number += "3";
break;
case 'G':
case 'g':
case 'H':
case 'h':
case 'I':
case 'i': number += "4";
break;
case 'J':
case 'j':
case 'K':
case 'k':
case 'L':
case 'l': number += "5";
break;
case 'M':
case 'm':
case 'N':
case 'n':
case 'O':
case 'o': number += "6";
break;
case 'P':
case 'p':
case 'R':
case 'r':
case 'S':
case 's': number += "7";
break;
case 'T':
case 't':
case 'U':
case 'u':
case 'V':
case 'v': number += "8";
break;
case 'W':
case 'w':
case 'X':
case 'x':
case 'Y':
case 'y': number += "9";
break;
public String toString(){
return number;
}

adr2488 wrote:
number should contain the number of digits as there are eligible characters in word or 7, whichever is less. If number ends up containing more than 3 digits then a hyphen ( - ) should be placed between the third and fourth digits.
int len = (word.length()>7) ? 7 : word.length(); // A
if (i==3 && len > 3) { number += "-"; } // B
private void setNumber(){
// Insert A here
for (int i = 0; i <= len - 1; i++ )
// Insert B here
switch(word.charAt(i))
{

IPhone 4S: How do I figure out what is draining the battery? I am not using anything

iPhone 4S: How do I figure out what is draining the battery? I am not using anything that I know of.

see if these links help out
http://discussions.apple.com/thread/3526981?tstart=120
http://discussions.apple.com/thread/3484755?tstart=30
http://discussions.apple.com/thread/3660196?tstart=90

How do I find out what is using up the majority of my 128GB storage

I am at full capacity on my 128GB MacBook Air, I initially thought that I was using it up with photos but evidently after looking in "About my mac", then "More info" and then "storage" which gives me a crude break down of what my storage is being used for. I am only using 48GB for photos and a little for music, then the rest is classed as "Other". What is this other?!?!? And how can I get rid of it?
Hope someone can shed some light of this?!
Thanks in advance :-)

For information about the Other category in the Storage display, see this support article.
Empty the Trash if you haven't already done so. If you use iPhoto, empty its internal Trash first:
iPhoto ▹ Empty Trash
Do the same in other applications, such as Aperture, that have an internal Trash feature. Then reboot. That will temporarily free up some space.
According to Apple documentation, you need at least 9 GB of available space on the startup volume (as shown in the Finder Info window) for normal operation. You also need enough space left over to allow for growth of your data. There is little or no performance advantage to having more available space than the minimum Apple recommends. Available storage space that you'll never use is wasted space.
If you're using Time Machine to back up a portable Mac, some of the free space will be used to make local snapshots, which are backup copies of files you've recently deleted. The space occupied by local snapshots is reported as available by the Finder, and should be considered as such. In the Storage display of System Information, local snapshots are shown as Backups. The snapshots are automatically deleted when they expire or when free space falls below a certain level. You ordinarily don't need to, and should not, delete local snapshots yourself.
See this support article for some simple ways to free up storage space.
You can more effectively use a tool such as OmniDiskSweeper (ODS) to explore your volume and find out what's taking up the space. You can also delete files with it, but don't do that unless you're sure that you know what you're deleting and that all data is safely backed up. That means you have multiple backups, not just one.
Deleting files inside an iPhoto or Aperture library will corrupt the library. Any changes to a photo library must be made from within the application that created it. The same goes for Mail files.
Proceed further only if the problem isn't solved by the above steps.
ODS can't see the whole filesystem when you run it just by double-clicking; it only sees files that you have permission to read. To see everything, you have to run it as root.
Back up all data now.
If you have more than one user account, make sure you're logged in as an administrator. The administrator account is the one that was created automatically when you first set up the computer.
Install ODS in the Applications folder as usual. Quit it if it's running.
Triple-click anywhere in the line of text below on this page to select it, then copy the selected text to the Clipboard by pressing the key combination command-C:
sudo /Applications/OmniDiskSweeper.app/Contents/MacOS/OmniDiskSweeper
Launch the built-in Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Paste into the Terminal window (command-V). You'll be prompted for your login password, which won't be displayed when you type it. You may get a one-time warning to be careful. If you see a message that your username "is not in the sudoers file," then you're not logged in as an administrator.
The application window will open, eventually showing all files in all folders, sorted by size with the largest at the top. It may take a few minutes for ODS to finish scanning your files.
I don't recommend that you make a habit of doing this. Don't delete anything while running ODS as root. If something needs to be deleted, make sure you know what it is and how it got there, and then delete it by other, safer, means. When in doubt, leave it alone or ask for guidance.
When you're done with ODS, quit it and also quit Terminal.

Mafia Wars can not load completely because you are missing a plugin, pop up is too small to see the missing pluging, how do I find out what it is?

Yesterday, while playing Mafia Wars, I kept getting a bar notification that "The game can not load completely because you are missing a plugin? When I clicked on the box I got an 1/2" popup, which probably contains the information I need but it is too small to find out what it is. You can not maximize it. The is nothing visible to click on. Flash and Java are all up to date, as well as all other plugins. No plugins are disabled. How can I find what I am missing?

Try a program such as Disk Inventory X or OmniDiskSweeper.
(50778)

My Network gets slower with time capsule... why?

I Buy a Time Capsule for only for use it as backup HDD in my work but after i install it and configure it the network gets slower but onli with the machines that have the gateway configured, because the machines that dont have internet connection (no gateway and no DHCP only static ip), they are fast as allways
we use Windows Server enterprise 2008 r2 with ADSL connection and terminal server configured and a network domain on it.
and the machines have windows 7 and xp.
I hope someone know why this happened.
thanks.

And if you don't have luck on the SL forum then I'd recommend posting on the Airport forum. You can find that at:
https://discussions.apple.com/community/wireless/airport

Imac5 cpu is running at 100% with no programs running. How do I figure out what is causing this?

My fan is running constantly and the cpu is at 100% without opening any programs. It just started doing this yesterday. I erased the console logs and that didn't help. I've been looking on line for other possibilities, but not finding much. I hope someone has some ideas.

Try checking User>Applications>Utilities>Activity Monitor and see what's using up all the CPU. If nothing shows up, then your power supply unit is faulty, leading your machine to think it's overheating. You can also check in Console to see if there's any mention of maximum temperatures being exceeded (just enter those words in the little window at the upper right of the Console window).

HT1863 I purchased apple care through sprint when I got this phone last year in November. Do I need to register it to use it? I'm no longer with sprint how do I figure out what kind of care plan I had??

I don't have sprint anymore but I need to get my iPhone replaced its not working the way it should anymore. How do I go about doing this. I never registered my AppleCare I didn't know I had to but I certainly paid for it!!! Please someone help! My phone is a ball of glitch madness

Go to Settings>General>About. Scroll down a bit then copy your serial number.
Open Safari and navigate to selfsolve.apple.com. Paste the serial number into that field and tap Return.
This should tell you your waranty status.

I can no longer load Google since I upgraded to the new version of fierfox & its definitely not anything to do with my firewall. How do I figure out what the problem is?

I upgraded to Firefox 4 and every time I try to open the home page with the Google search bar teh connection times out and its unable to connect. If I type any other address in the address bar it will open up the site, it's only Google it won't open. I've worked through every step on the Firefox support page and checked all my settings, run scans for malware, checked the firewall settings etc and even with my firewall, antivirus & spam filters all turned off I still can't open Google. I even uninstalled Firefox 4 and went back to version 3.6.16 but still have the same problem. Will I ever be able to Google again? Is there anything else I can try? Any help would be greatly appreciated!

https://discussions.apple.com/message/25085868#25085868
I started a thread in safari maverics, I ment to put it in iOS Safari. New Thread lists all the steps I've taken. No I haven't tried another browser. I've only ever used Safari on my iDevices.

HT4009 How do I figure out what a purchase from the in store app was from

I was charged 7.99 for an in store app purchase but not sure from what

You can view the purchase history on your account on your computer's iTunes : if you log into your account on your computer's iTunes via the Store > View Account menu option, you should then see a Purchase History section with a 'see all' link to the right of it. Click on that and you should then see a list of your purchases.
On your phone you can see a cut-down version of your purchase history (and optionally contact iTunes Support if you have a problem with a purchase) via http://reportaproblem.apple.com

How do I find out what is using up all my data at 3 different times of the day?

At exactly the same time, 3 times a day something on my computer is using up all my data allowance. Any suggestions on how to determine what is doing that? I have turned off Windows update to manual.

With Windows, Msconfig in diagnostic startup. If the problem goes away, use selective startup to isolate system services or startup items as the problem group. Once you know which group you can use the tab to enable individual programs in the group then restart to test for the problem. Don’t forget to use Normal Startup in Msconfig to return the system to normal. If you find the problem program, either uninstall it or use the program’s configuration to fix it.

HT3275 This is the message I get when My Time Capsule tells me why it can't perform the back up. How do I figure out what is using this file, and stop it

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