HT4061 I have the serial number & the MEID.  Now what do I with this information?  I do not remembe the passcode to my lock screen

I have the serial number & the MEID.  Now what do I with this information?  I do not remembe the passcode to my lock screen

The serial and other ID numbers are of no use in a situation where you forgot the passcode.
Here's what you need to do:
http://support.apple.com/kb/HT1212

Similar Messages

  • Why am I not allowed to activate my product, CS3, when the product is bought years ago and I still have the serial number? It's an old version, but I don't throw products in the bin, just because they are old.

    Why am I not allowed to activate my product, CS3, when the product is bought years ago and I still have the serial number? It's an old version, but I don't throw products in the bin, just because they are old.

    And what exactly is your problem? Other than going of on a tangent about Adobe's alleged evilness preventing you to activate whatever CS3 product, you have not provided any useful info such as what exact problem you have, what system, what product we are axctualyl talking about and so on.
    Mylenium

  • Hi, I have Photoshop CS 6 Extended, but my laptop does not have a disk tray (acer aspire v5-573g) and I have the serial number, is there any way I can download this version of Photoshop I'm not sure what to do...

    Hi, I have Photoshop CS 6 Extended, but my laptop does not have a disk tray (acer aspire v5-573g) and I have the serial number, is there any way I can download this version of Photoshop I'm not sure what to do...

    You can download photoshop cs6 from here:
    http://helpx.adobe.com/x-productkb/policy-pricing/cs6-product-downloads.html

  • I have LR5 student on my iMac but need it on my laptop, when I try to install it wont accept the serial number I was given last Feb.  Does this mean I can no longer use/install this product?

    I have LR5 student on my iMac but need it on my laptop, when I try to install it wont accept the serial number I was given last Feb.  Does this mean I can no longer use/install this product?

    No, you should be able to use/install LR5.  Make sure you are using the correct number.  If the problem continues explain the details of what you do and what happens.
    You should try contacting Adobe Support thru chat and see if they can resolve this with you.  or the link below click the Still Need Help? option in the blue area at the bottom and choose the chat option...
    Serial number and activation chat support (non-CC)
    http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC )

  • I have CS6 master collection. After update from Windows7 it didn't work. When I try to install again, it says the serial number is invalid. What to do?

    I have CS6 master collection. After update from Windows7 it didn't work. When I try to install again, it says the serial number is invalid. What to do?

    Please refer to the steps in Re: cs6 serial suddenly invalid.
    It should help you.
    Regards
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  • I sent all the required informations to get the serial number for my Lightroom 5 students edition but this was quite a long time ago, 2 months or so. When do I get my serial number to activate my Lightroom?

    I sent all the required information to get the serial number for my Lightroom 5 Students version. This was like about two months ago - so where is my serial number? What do I have to do?

    You should be able to see the number in your system files/foldes by navigating to:
    Mac:
    /Users/[your user name]/Library/Application Support/Adobe/Lightroom/Lightroom 4.0 Registration
    Windows
    C:\[your user name]\Program Data\Adobe\Lighroom\Lightroom 4.0 Registration

  • My ipod touch 4g won't turn on, even when connected and I can't find the serial number for support.  What do I do?

    I  can't turn on my ipod or do anything with it.  It's refurbished and I can't find the serial number so I don't know what to do.  ANy suggestions?  Thank you

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
      Apple Retail Store - Genius Bar
    iOS: How to find the serial number, IMEI, MEID, CDN, and ICCID number

  • I need the serial number of my ipod so i can prove it was stolen..i did the my support thing to get it but my ipod doesnt seem to show up on the list of devices help?!

    I need the serial number of my ipod so i can prove it was stolen..i did the my support thing to get it but my ipod doesnt seem to show up on the list of devices help?!

    iOS: How to find the serial number, IMEI, MEID, CDN, and ICCID number

  • HT203167 I lost my Ipad, the serial number is DMOJ2N70DVD1 . Im worried they will acces my file and account on the Ipad.

    hi
    I lost my Ipad, the serial number is DMOJ2N70DVD1 . Im worried they will acces my file and account on the Ipad.

    IF you have not done so already, you need to sign up for ICloud at www.icloud.com.  Sign in with your Apple account.  From there you can locate your iPad if it is turned on.  iCloud allows you wipe your iPad clean if necessary.  Oh and don't put you iPad serial number out there.  Someone may be able to hack into your account. 
    WHen you find your iPad change your password.

  • Where is the serial number? i only received an email with an order number

    Just purchased Adobe premiere. I have the product number but this is not the serial number that i am required to type inorder to make my first login to the premier membership

    Does your Cloud subscription properly show on your account page?
    If you have more than one email, are you sure you are using the correct Adobe ID?
    https://www.adobe.com/account.html for subscriptions on your Adobe page
    If yes
    Some general information for a Cloud subscription
    Cloud programs do not use serial numbers... you log in to your paid Cloud account to download & install & activate... you MAY need to log out of the Cloud and restart your computer and log back in to the Cloud for things to work
    Log out of your Cloud account... Restart your computer... Log in to your paid Cloud account
    -Sign in help http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
    -http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
    -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
    -http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
    -ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp
    -http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
    If no
    This is an open forum, not Adobe support... you need Adobe staff to help
    Adobe contact information - http://helpx.adobe.com/contact.html
    -Select your product and what you need help with
    -Click on the blue box "Still need help? Contact us"

  • I bought online InDesign in 2010. Now I hve a new computer and tried to downlod it again and it tells me that the serial number is wrong. How do I solve this? Thank you.

    I bought online InDesign in 2010. Now I have a new computer and tried to download it again and it tells me that the serial number is wrong. How do I solve this? Thank you.

    Error "The serial number is not valid for this product" | Creative Suite

  • My hard drive went out one of my Macs and I am trying to install logic studio on another Mac but the serial number is invalid. What are my options?

    My hard drive went out one of my Macs and I am trying to install logic studio on another Mac but the serial number is invalid. What are my options?

    Check that the serial you are using is the correct one..
    Typically the problem is either you are misreading the serial and therefore typing it in wrong. Check you are correctly entering zeros or O.. and so on....
    or...
    You bought the LP9 upgrade version.... which requires the LP8 full serial as well.
    If it is the LP9 upgrade serial.. (and not the LP9 full serial) you must enter your original LP8 full serial first and then the upgrade serial for LP9.. when it asks for it.
    Failing that.. you can obtain a replacement serial from Apple.. using this form.....
    https://ssl.apple.com/support/proapps/serialnumbers/

  • HT6115 When I upgrade to 3.7.2, ARD forgets the serial number.  Why? How can I fix this?

    When I upgrade to 3.7.2, ARD forgets the serial number.  Why?
    How can I fix this?
    Thanks,

    What is your previous product. The order page indicates either 9 or X std as qualifying products. Not sure why pro is in included, but not sure what your issue is.

  • My airport utility says it cannot find any airport wireless devices, even though I am accessing the net via my wifi.  What's up with this?

    My airport utility says it cannot find any airport wireless devices, even though I am accessing the net via my wifi.  What's up with this?  Also, I cannot connect to my Photosmart b209a printer, though a different computer - same Macbook Pro can.  I tried redownloading the software, but in the setup I get a "device not reachable" message:  "However to continue configuring the device in network, your Mac must have access to the device. So please make sure that your Mac has access to the Network ..."  I've checked my network on the system preferences and it's properly connected.  I'm on the net as I do this.  Tis very frustrating, and any assistance woud be appreciated.

    Airport Utility is for administration of genuine Apple Base Stations. If you have a different Brand, Airport Utility can do nothing for you.
    I think they're using ethernet.
    To connect a Printer via Ethernet, no password is needed.
    We already tried the password for the internet and that did not work...
    If a password is required to connect to the Internet, then WiFi is likley being used, and that WiFi password is the one needed for the Printer connect wirelessly as well.
    What make&model Printer? Is it indeed a Wireless Printer? Most connect via USB, but that would force it to use a specific computer to assist in printing.

  • I lost my logic express installation cd, i have the serial number and support ID, what can i do?

    Hey guys!
    I bought a new mac computer and i wanted to install my logic express 9 on this one, but when i open the box i see theres no installation disk and i have no idea where it might be so is there anything i can do to get the installation? i have the serial number and apple support ID
    Thank you! hope anyone can help me out

    Apple apparently doesn't do email support. You could try sending an email to Apple corporate and see if it kicks up any dust. Otherwise, see if you can contact the place you purchased the software.
    good luck,
    x

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