HT4972 The computer that I normally sync my iphone with has crashed and all info was lost.... Im trying to sync to my new laptop... how do I do this without losing iphone purchases, apps etc???? Help??
The computer that I normally sync my iphone with has crashed and all info lost.... I'm trying to sync and update with my new laptop but I am getting an error meassage that if I continue all purchases, apps etc will be deleted..... How to I do this without losing all my stuff??? Help I have no clue about technology!!!!!
The official way to do it is to restore the iTunes library that was on your old computer to your new computer using the backup of your whole system you regularly update. Then you are syncing the phone with the same old library.
Some of the information below is summarized by turingtest2 in the post at https://discussions.apple.com/message/18842615
Your i-device was not designed for unique storage of your media. It is not a backup device and media transfer was designed for you maintaining a master copy of your media on a computer which is itself properly backed up against loss. Syncing is one way, computer to device, updating the device content to the content on the computer, not updating or restoring content on a computer. The exception is iTunes Store purchased content.
iTunes Store: Transferring purchases from your iOS device or iPod to a computer - http://support.apple.com/kb/HT1848 - only media purchased from iTunes Store
For transferring other items from an i-device to a computer you will have to use third party commercial software. Examples (check the web for others; this is not an exhaustive listing, nor do I have any idea if they are any good):
- Senuti - http://www.fadingred.com/senuti/
- Phoneview - http://www.ecamm.com/mac/phoneview/
- MusicRescue - http://www.kennettnet.co.uk/products/musicrescue/ - Mac & Windows
- Sharepod (free) - http://download.cnet.com/SharePod/3000-2141_4-10794489.html?tag=mncol;2 - Windows
- Snowfox/iMedia - http://www.mac-videoconverter.com/imedia-transfer-mac.html - Mac & PC
- iexplorer (free) - http://www.macroplant.com/iexplorer/ - Mac&PC
- Yamipod (free) - http://www.yamipod.com/main/modules/downloads/ - PC, Linux, Mac [Still updated for use on newer devices? No edits to site since 2010.]
- 2010 Post by Zevoneer: iPod media recovery options - https://discussions.apple.com/message/11624224 - this is an older post and many of the links are also for old posts, so bear this in mind when reading them.
Syncing to a "New" Computer or replacing a "crashed" Hard Drive - https://discussions.apple.com/docs/DOC-3141 - dates from 2008 and some outdated information now.
Copying Content from your iPod to your Computer - The Definitive Guide - http://www.ilounge.com/index.php/articles/comments/copying-music-from-ipod-to-co mputer/ - Information about use in disk mode pertains only to older model iPods.
Get Your Music Off of Your iPod - http://howto.wired.com/wiki/Get_Your_Music_Off_of_Your_iPod - I am not sure but this may only work with some models and not newer Touch, iPhone, or iPad.
Additional information here https://discussions.apple.com/message/18324797
Similar Messages
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my computer was restarted and now i want to connect and update my iphone with a new itunes. how do i do this without losing all my stuff on my iphone?
i didnt get a chance to back my phone up before the comp crashed
will i lose any of my stuff?When you open iTunes and plug in iPhone (iPod) to computer, it appear in the left bar. Then just simply right click on you iPhone (iPod) and choose Transfer Purchases, this should copy your purchased items to your computer.
Hope this help -
I have not updated my phone yet because I know it needs to be backed up first. However, I cannot do this in fear of losing everything on it if I sync to my new itunes. I am not really concerned with losing music, just do not want to lose pictures, notes, etc.
First you need to copy the entire iTunes folder from the
old computer to the new one. You should also make sure
that anything on the old computer that goes on the iPhone
is present on the new computer.
If it is a Mac, this process is usually pretty easy by using
Migration Assistant which will transfer all that stuff over to
the new Mac.
If you are using a PC, I will defer that to someone else for
all but the iTunes stuff. You will do the same thing on the
PC, that is copy the entire iTunes folder to the new computer.
Migration assistant is available to move things from a PC,
but not sure how well that works.
When openning iTunes for the first time, you will need to hold
down the Option key on the Maccbook Air and you will
be presented with a dialog box and you will select open existing
library and navigate to it. Failure to do this, will create a default
library with nothing in it and you will have to move stuff again.
So if all the data is the same, you should be able to sync
just fine. -
i had and old nano that i havent touched in years. well just recently i synced my new shuffle to my computer and all went well. i then wanted to put the newly purchased songs on my nano. well when i did that somehow my computer no longer recognizes my shuffle. not to mention someone cut me off the other day and my nano went for a swim and will not work. please help me
Try this:
Right clicking on your ipod in the device list an d choosing "transfer purchases" will copy apps and bought media from iTunes to your computer. Due to the new iTunes library on your new HD, iTunes will erase your ipod during the first sync. To save your data to the computer take a look at this article about saving data from your device to a computer: http://support.apple.com/kb/HT4137
Basically it's backing up manually, transferring her purchases (apps and bought music), letting iTunes erase the ipod due to the new iTunes library, and restoring from the manual backup again, to get all the data and settings back.
Make sure your new computer account is authorized in iTunes. Disable autosync in itunes, connect your ipod, right click on it in the device list and choose backup.
This will save data, pictures and settings to itunes. See what's included in this backup here: http://support.apple.com/kb/HT1766
Transfer your purchases the same way to copy all apps and bought media from the Store to your computer.
Set up at least one contact and event on your computer to be able the merge your calendars and contacts after your ipod got wiped during the first sync.
The rest of the data can be restored from the backup you made.
Restoring: http://support.apple.com/kb/HT1414
Music is one way only, from the computer to your device, unless you bought the songs in itunes and transferred your purchases.
There is 3rd party software out there, but not supported by Apple, see this thread: http://discussions.apple.com/thread.jspa?threadID=2013615&tstart=0 -
I need to get songs from my iPad to my PC as all songs on my PC were lost when PC crashed.
You should be able to copy iTunes purchases to your computer's iTunes via File > Transfer Purchases. For music purchased from other sites or copied from CDs, then have you not got a copy of them on a backup (e.g. an external drive) ? If not then you'll need to find a third-party program that can copy them off the iPad
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How do I get my photos off 1st generation itouch? I have macbook pro, ipad, iphone. Itouch syncs but does not have option to share in any capacity ie send via email, etc. Also, the computer from which photos were originally taken from has crashed.
It has always been very basic to always maintain a backup copy of your computer.
Did you fail to back up your pics?
The photo sync is one way - comptuer to ipod.
You can e-mail them to yourself (instructions in the manual), but they will not be of the original quality. -
I have all of my music on my dad's apple ID (on my Macbook pro and iphone). I want to start using my own apple ID (the one that my iPhone uses for everything except iTunes store) as my iTunes apple ID - how do I do this without losing my old music?
Authorize your computer with your Dad's AppleID.
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please help! when i plug my iphone 4s into itunes, it tells me it cant sync and to restore it back to factory settings. how do i do this without losing all of my contact list, music i purchased on my phone, and all the other data and pics? i do have i cloud that recently backed up, but does i cloud back up my contacts to?
i have icloud but does that backup everything thats on my phone currently? even music that i have purchased on my phone thats is on my itunes? pic, contacts, apps?
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After I downloaded the new version of iTunes 11.0.1 and i try to open it it says: ''There is no application set to open the document ''iTunes 11.0.1.dmg.part''. How can i install this without paying for an app to do it? What apps can i download to do this type of work.
.dmg.part is not a complete file.. It usually indicates that the entire file has not been downloaded yet. Are you sure you downloaded the entire file? (i recommend updating itunes through > Software Update
Alternatively, you can download it from here: http://support.apple.com/kb/DL1614 -
When I was ready to place the order for my iPhoto book, I realized that it was for a soft cover book and I wanted hard cover. How can I change this without losing my prepared book?
Duplicate your book and try to change the theme in the copy. Chnaging the theme may change the layout of your text fileds. That is why you need the copy to be able to compare the pages before and after.
Ctrl-click the book in the Source list and select "Duplicate".
Click the "Change Theme" button in the upper right corner of the Book pane, make sure, you have the same theme selected and the same size. Click Hardcover. -
I've been using my mom's iTunes account for years but now I want to switch to another account. How can I do this without losing all of my pictures, music, and apps?
Follow the steps in wjosten's post here: https://discussions.apple.com/message/13356770#13356770 (for Windows, substitute Outlook in step 2).
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Every time I try to download a game on my iPad it says please verify your account and follow the instructions now I have a email n password set up and every time I click send it to my email there is nothing how do I acces this please
Hi Mark ohara,
Welcome to the Support Communities!
The following articles will help you with your Apple ID verification:
Frequently asked questions about Apple ID
http://support.apple.com/kb/HT5622
Click on My Apple ID to access and edit your account. You will be prompted to verify your email address.
Apple ID: Associating and verifying email addresses with your Apple ID
http://support.apple.com/kb/he68
I hope this information helps ....
Have a great day!
- Judy -
I downloaded pictures to iphoto yesterday of my sister's Bat mitzvah, all of them are there except 10 of them are just caution signs. How do I fix this without losing the photos?
The warning triangle means, that iPhoto has lost the connection between the thumbnails and the photos and cannot show them in the browser.
Rebuild the iPhoto library to reconnect the photos. What is your iPhoto version? If it is iPhoto '11 do the following:
Back up your iPhoto library.
Hold down the command and option/ alt keys while double-clicking the iPhoto icon to launch iPhoto.
Keep holding down the keys until you are seeing the FirstAid panel.
Select "rebuild database" from the panel.
Does that bring your photos back?
If not, download iPhoto Library Manager and use the rebuild function.
See Old Toad's post:
Re: iPhoto has crashed on a number of occasions, but on 2 occasions also seems to delete several events, including the one I'm editing. When I go to reimport the last event, it shows them as already there. But I can't find them. -
laptop wont accept disks, i am selling the laptop and want to wipe all of my data off of the laptop, how do i do this without the disks?
Do you have another Mac that you can connect to it?
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I'm getting the message "This copy of itunes is corrupted or not installed correctly. Please restall itunes" How do I do this without losing my itunes library? (I use Windows vista). Do I delete my existing itunes?
Try this discussion...
https://discussions.apple.com/message/20664047#20664047
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