I am clicking on the open new tab page but nothing happens I am on the latest version of Firefox

as before the open new tab does not work i have checked the other answers to this question and none of them apply i have just updated to the latest version of firefox, every time i do this however I then get problems with Firefox not responding plus Identity Safe does not appear on the toolbar anywhere and I used this all the time to control websites and passwords

Hi,
The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information.
Note: ''This will cause you to lose any Extensions, Open websites, and some Preferences.''
To Reset Firefox do the following:
#Go to Firefox > Help > Troubleshooting Information.
#Click the "Reset Firefox" button.
#Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
#Firefox will open with all factory defaults applied.
Further information can be found in the [[Reset Firefox – easily fix most problems]] article.
Did this fix your problems? Please report back to us!
If you would like to take a listing of the add-ons, important preferences/settings etc. to quickly replicate the previous profile, please open '''Troubleshooting Information''' via '''Help''' ('''Alt''' + '''H'''), '''Copy all to clipboard''' and paste it into MS Office Excel, or OpenOffice/LibreOffice Calc, or notepad. However, it would be a good idea to check for the existence of the issue immediately after the reset.
After the reset, you can then [https://community.norton.com/t5/Norton-Toolbar-Norton-Identity/Firefox-17-Support-for-Norton-Toolbar/td-p/853416 update Norton products]. Please also see the workaround.
[http://community.norton.com/t5/Norton-Toolbar-Norton-Identity/bd-p/Toolbar_IDSafe Support]

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Start Firefox in [[Safe Mode]] to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
* Don't make any changes on the Safe mode start window.
* https://support.mozilla.com/kb/Safe+Mode
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* https://support.mozilla.com/kb/Troubleshooting+extensions+and+themes

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[http://kb.mozillazine.org/About:config Going beyond Tools > Options - about:config]
[http://kb.mozillazine.org/About:config_entries about:config Entries]
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[https://developer.mozilla.org/en/Command_Line_Options#Browser Firefox Commands]
[https://support.mozilla.com/en-US/kb/Basic%20Troubleshooting Basic Troubleshooting]
[https://support.mozilla.com/en-US/kb/common-questions-after-upgrading-firefox-36 After Upgrading]
[https://support.mozilla.com/en-US/kb/Safe%20Mode Safe Mode]
[http://kb.mozillazine.org/Problematic_extensions Problematic Extensions]
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* https://support.mozilla.com/kb/Troubleshooting+extensions+and+themes

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I have a Mac that's fast as lightning running on the latest version of OS X. I use eBay A LOT. In the newest version of Firefox that I just downloaded when I hit the back button it takes me to the original "new tab" page. Please don't make me use Chrome or Safari, I love you guys

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The Sony smart phone Support Forum is the place for Sony (formerly Sony Ericsson) users from around the world to get help and help others:
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http://talk.sonyericsson.com/community/support

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Thanks for that.
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I am clicking on the open new tab page but nothing happens I am on the latest version of Firefox

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