I forgot my Apple ID password and I can't reset it because my email account has been closed and the security questions don't work

I Forgot my Apple ID password and I can't reset it because the related email account has been closed and the security questions don't work! How do I solve this? Thank you.

Click here and contact Apple.
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My email account has been hacked and my address book has been used to send unsolicitated emails to all my contacts, how can I stop this activity

My email account has been hacked and my address book has been used to send unsolicitated emails to all my contacts.

First of all
Run windows in safe mode (with network) and change your password on your email account.
Then
run several anti-malware programs (there are many free ones, but not all are trustworthy)
Malwarebyte >> http://www.malwarebytes.org/mbam.php
Microsoft Safety Scanner >> http://www.microsoft.com/security/scanner/en-us/default.aspx
Windows Defender >> http://windows.microsoft.com/en-us/windows/using-defender
Spybot >> http://www.safer-networking.org/en/index.html
Kasperky >> http://www.kaspersky.com/security-scan
Rootkit scanner TDSS-Killer >> http://support.kaspersky.com/5350
And when all is clean, change password for your email account again.

Requested password change, email from iforgot never arrives in my inbox. The answers to the security questions don't work either.

I am trying to set up my son's new itouch message and Face Time. I made an apple id for him, but think the process got interrupted before I finished and now we can't sign into his account. I went to manage apple id, requested an email be sent to reset password (because answers to security questions don't work), it shows an email was sent, but it never shows up in his inbox or mine which is his rescue email. I tried creating a new apple id with his email, but it shows it already exists. I am not sure what to do next. Does anyone have any suggestions? Everything else is run through my iTunes account so he can have access to all the apps and music that the rest of the family has purchased/uploaded. Help please! Thanks.

Contact iTunes
Apple - Support - iTunes - Contact Us
Rescue email address and how to reset Apple ID security questions

HT1904 I sent a gift certificate to someone who's email account has been deleted by the provider and my credit card has been billed. How can I remove or retrieve said gift certificate? Any ideas?

I guess it goes without saying it was an iTunes gift cert.

You can either try resending it somebody else : http://support.apple.com/kb/HT1541
Or you can try contacting iTunes Support and see if they will refund or credit you : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

I was on safari and it froze. a screen came up that said "you need to call this number because your email account has been temporarily been suspended" i did not call the number but how to i get rid of it?

How do I get rid of a virus on safari?

It's not a virus. It's a JavaScript scam that only affects your web browser, and only temporarily. There are several ways to recover.
1. Some of those scam pages can be dismissed very easily. Press the key combination command-W to close the tab or window. A huge box will pop up. Press the return key and both the box and the page will close. If that doesn't happen, continue.
2. Press and hold command-W. You may hear repeating alert sounds. While holding the keys, click the OK button in the popup. A different popup may appear, which you can cancel out of as usual.
3. From the Safari menu bar, select
Safari ▹ Preferences... ▹ Security
and uncheck the box marked Enable JavaScript. Leave the preferences dialog open.
Close the malicious window or tab.
Re-enable JavaScript and close the preferences dialog.
4. If the Preferences menu item is grayed out, quit Safari. Force quit if necessary. Relaunch it by holding down the shift key and clicking its icon in the Dock. None of the windows and tabs will reopen.
After closing the malicious page, from the menu bar, select
Safari ▹ Preferences... ▹ Privacy ▹ Remove All Website Data
to get rid of any cookies or other data left by the server. Open your Downloads folder and delete anything you don't recognize.

I need help setting up an apple id for my sons phone. It seems his email address has been taken and/or we cant get the password.

I need help setting up an apple id for my son's phone. It seems his email address has been taken and/or we cant get the password.

Two different things
If you forgot the password
If you forgot your Apple ID password - Apple Support
If the email ID you want to use is in use by someone else - then you may need a new one
The iCloud ID's are usually unique and may be of help if you set one up

I forgot my apple account security questions and i can't reset them because there is no link under

hello
i forgot my apple account security questions and i can't reset them because the link forget your security question ****@apple.com doesn't show need help

Hope this helps.
https://discussions.apple.com/message/24202564#24202564

I need to delete my Apple ID on my iPhone 4. I forgot my psw for my account. When I answer the security question, the system responds incorrect answer. I created a new Apple iTunes account but I still unable to delete the old iTunes account.

I need to delete my Apple ID on my iPhone 4. I forgot my psw for my account. When I answer the security question, the system responds incorrect answer. I created a new Apple iTunes account but I still unable to delete the old iTunes account.

AppleFAN7591 wrote:
I need to delete my Apple ID on my iPhone 4. I forgot my psw for my account. When I answer the security question, the system responds incorrect answer. I created a new Apple iTunes account but I still unable to delete the old iTunes account.
How to reset your Apple ID password.
Go to iforgot.apple.com and type in your Apple ID, then click 'Next'.
Verify your date of birth, then click 'Next'.
You'll be able to choose one of two methods to reset your password, either E-Mail Authentication or Answer Security Questions.
If neither method works, then go to https://getsupport.apple.com
(If you see a message that says 'There are no products registered to this Apple ID, simply click on 'See all products and services')
Choose 'More Products & Services', then 'Apple ID'.
A new page will open.
Choose 'Other Apple ID Topics', then 'Lost or forgotten Apple ID password'.
Click the blue 'Continue' button.
Select the contact option that suits your needs best.
How to reset your Apple ID security questions.
Go to appleid.apple.com, click on the blue button that says 'Manage Your Apple ID'.
Log in with your Apple ID and password. (If you have forgotten your Apple ID password, go to iforgot.apple.com first to reset your password with a password recovery email)
Go to the Password & Security section on the left side, and click on the link underneath the security questions that says 'Forgot your answers? Send reset security info email to [email]'. This will generate an automated e-mail that will allow you to reset your security questions.
If that doesn't work, or there is no rescue email link available, then click on 'Temporary Support PIN' that is in the bottom left side, and generate a 4-digit PIN for the Apple Account Security Advisor you will be contacting later.
Next, go to https://getsupport.apple.com
(If you see a message that says 'There are no products registered to this Apple ID, simply click on 'See all products and services')
Choose 'More Products & Services', then 'Apple ID'.
A new page will open.
Choose 'Other Apple ID Topics', then 'Forgotten Apple ID Security Questions'.
Click the blue 'Continue' button.
Select the contact option that suits your needs best.

I have forgotten my appleID password and the email it is linked to is deactivated, security questions aren't working. This is on my iPhone and iTunes acs so I can't sync with my new computer. How do I merge AppleID accounts and shut down the old one?

I have forgotten my appleID password and the email it is linked to is deactivated, security questions aren't working. This is on my iPhone and iTunes acs so I can't sync with my new computer. How do I merge AppleID accounts and shut down the old one (when I have no password and the security questions aren't working?)

You cannot merge Apple ID accounts, that has never been supported.
You can contact the Apple ID Security folks per the listing in http://support.apple.com/kb/HT5699 and they can help reset security questions and get the account working.

I forgot my Mac admin Password is, How can I reset it.

I forgot my Mac admin Password is, How can I reset it.
My Mac OSX version is 10.7.5

Resetting or changing an account password:
http://support.apple.com/kb/HT1274

I forgot all the security questions to my id and now my account has been disabled and i want to reset my account ?

i forgot all the security questions to my icloud account and now my account has been disabled and i want to reset my account ?

http://support.apple.com/kb/HT6170?viewlocale=en_US
If you can't reset your security questions
Contact Apple Support in either of these circumstances:
You don't see the link to send a reset email, which means you don't have a rescue address.
You see the link to send a reset email, but you don't have access to email at the rescue address.
A temporary support PIN isn't usually required, but Apple may ask you to generate a PIN if your identity needs to be verified.

I don't remember my security questions and I can't reset it because it doesn't show the link to reset it?

I forgot my security answers since i made my apple id a while ago and I can't reset it because I can't see the link to reset it

You need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(114579)

I need to change my iCloud e-mail to my new e-mail because my old e-mail account has been deleted and i haven't been using it for a while.

i need to change my iCloud e-mail to my new e-mail because my old e-mail account has been deleted and i haven't been using it for a while.
my new e-mail is my apple ID but my iCloud one wont change over.

If the old ID ("email address") is an earlier version of your current ID, try temporarily recreating the old ID by going to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Click edit next to the primary email account, change it back to your old email address and save the change. Then edit the name of the account to change it back to your old email address. You can now use your current password to turn off Find My iDevice, even though it prompts you for the password for your old account ID. Then save any photo stream photos that you wish to keep to your camera roll. When finished go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was. Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.

HT1918 my account has been hacked and there are itunes purchases posted to my cc. how do I shut down? help please!

my account has been hacked and there are itunes purchases posted to my cc. how do I shut down? help please!

Have you contacted your card issuer to cancel that card and changed your iTunes account password ? You can contact iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

I have purchased and began to download music several times. While i is downloading iTunes quits and when I come back to iTunes my account has been charged and my songs have not been downloaded? How do I get my songs?

I have purchased and began to download music several times. While i is downloading iTunes quits and when I come back to iTunes my account has been charged and my songs have not been downloaded? How do I get my songs?

Hi there Angel T,
You may find the articles below helpful.
iTunes: Finding lost media and downloads
http://support.apple.com/kb/TS1408
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/HT2519
-Griff W.

I forgot my Apple ID password and I can't reset it because my email account has been closed and the security questions don't work

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