I had a trial version of LR. Bought LR from CC..and it wont download/upgrade the LR account.

I unistalled the trial version and it made it worse..now I can't uninstall or reinstall LR...on my CC account it says that LR is uploading when I try to upload it..but it does nothing.  So am I just stuck? I even tried buying it on another account..still says the same thing...that my trial version has expired and I need to buy...when I try to buy it says I've already bought..when I try to download the new version of LR..it just says "Lightroom Downloading" and does nothing.

When I try to uninstall on the creative cloud app it only goes so far and then says this..
Exit Code: 7 Please see specific errors below for troubleshooting. For example,  ERROR:   -------------------------------------- Summary --------------------------------------  - 0 fatal error(s), 1 error(s)    ----------- Payload: Adobe Photoshop Lightroom 5 5.6.0.0 Adobe_Lightroom_x64.msi_5.6 -----------  ERROR: MsiConfigureProductEx failed with error: 1612 - The installation source for this product is not available. Verify that the source exists and that you can access it. MSI Error message:  -------------------------------------------------------------------------------------

Similar Messages

Maybe you are looking for