I just got home from the Apple Store getting my iphone 4S fixed. I now have "Invalid Sim". Can someone please tell me what to do?

What does it say when you look at Settings=>General=>Carrier?
Did it work with that sim in the Apple Store?

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I just got home from the Mac store where I was told I needed a new battery. The charger cord is fluctuating betwee steady green and a light blinking green. The problem is the icon read 31% charged. I thought if the light was green it was a all charged.

I just got home from the Apple store where I was told I need a new battery. The new battery is in, The charger light is bright green the icon reads 28%, and has flashed not charging a few times. I thought the green light meant the battery was charged? In fact the percentage is decreaciingand now the light is a light green flicker. Is something else wrong?

The Apple store already told you what was wrong.

Just got back from the Apple Store...optical drive officially dead

I just got back from the Apple Store, which confirmed what I feared all along. I received my MBP C2D over the holidays and was worried when it had trouble booting up several times. After trying to burn a few cds (some would quit, others worked fine), and a few discs that refused to read or eject I visited the boards to find out that issues with the Matshita UJ 587 were widespread. At this point my computer does not even recognize the ATA or Disc Burning hardware or the OSX disc inside. The only positive to come out of this is the customer service offered by Apple. I took the computer to the genius bar and the computer refused to boot up after the tech installed an OSX disc (hence the stuck cd inside). They are giving me a new computer since this one is brand new, but unfortunately I will have to order it from Apple Care since it is a custom job. For all of you out there with early MBP C2D optical drives that are acting up I feel your pain. Get your computer into an Apple store before the problem gets worse, these optical drives are awful.
Macbook Pro Core 2 Duo 2.33 Ghz Mac OS X (10.4.8)

Thank you. After 2 hours on the phone with Apple Care this morning they finally confirmed what the Mac Genius told me last night. The computer was shipped back this afternoon and I'll post again if there's any trouble with the new unit, I think I just got a lemon with this one...too bad. This is my first Mac so I'm really trying hard to stay positive.

HT3541 I try to buy a music video from the iTunes Store but it declined my card and it shows invalided card can you please help me

I try to buy a music video from the iTunes Store but it declined my card and it shows invalided card can you please help me

Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact
edd125 wrote:
...the iTunes Store but it declined my card
Accepted forms of payment > http://support.apple.com/kb/HT5552

Just got back from the Apple store RE: wifi problems. No fix in sight.

I took my iPad into the Apple store this afternoon because of the wifi issues I've been having. The problem I'm having is that the connection frequently drops and I get a message that says "Incorrect Wifi Password". This has been happening a TON lately and is getting really annoying.
The genius at the Apple store tested my iPad on their network and couldn't replicate the problem. Therefore, he concluded that the iPad is not defective. He talked a lot about router technology and basically said that every other router and network other than what's at the Apple store is old technology, that's why it doesn't work. This is an unacceptable answer. He offered no fix or remedy for the problem.
I asked him if Apple is working on a remedy and he said they are NOT because there is NO PROBLEM.
Judging by what I've read on here and experienced, there IS A PROBLEM APPLE!
Since he was convinced that my device is functioning properly and also that Apple is not going to provide a fix or update to address the wifi issues, I asked about the return policy. He said I WOULD HAVE TO PAY A RESTOCKING FEE BECAUSE MY DEVICE IS NOT DEFECTIVE! <--- can you tell I'm yelling??!!
I asked him to help me understand how a device is not defective that can't function as intended on any network other than an Apple network. He said if my iPad works in the store, it's not defective and I'd have to pay the 10% restocking fee.
This is really really not what I expected from Apple, not at all. Since the Apple genius told me that Apple doesn't recognize that this is a problem, and that Apple is NOT working on a fix for it, I am going to return my device to Best Buy this afternoon.
I'm really not happy about this because I really love this device, but it's just not usable if it keeps dropping connections.
I'm having a sad Friday.

Good heavens, I can understand why you're having a bad day - and in essence you are absolutely right, if your iPad doesn't work with your network and other devices do, then the iPad is the problem. After all, if you go to Starbucks, a hotel, airport, hotspots provided by cities or any vendors, you can't ask them to replace their routers if you can't connect. It's not your job to resolve infrastructure problems, but it is Apple's to ensure the device is compatible with the infrastructure which exists.
However:
This is really really not what I expected from Apple, not at all. Since the Apple genius told me that Apple doesn't recognize that this is a problem, and that Apple is NOT working on a fix for it, I am going to return my device to Best Buy this afternoon.
I would urge you not to believe this genius speaks for Apple as an authority on the subject. Even if right at this moment, the more complaints, calls and returns they have for wifi faults, the more they will react to the problem, because they have no choice. What they generally won't do (based on past experience) is announce publicly that there is a problem, but it doesn't mean they are not collecting and reviewing data and researching potential solutions.
So, before you return your iPad - and might face the debate on restocking fees - call Apple and discuss the problem, if necessary escalating the call to the next tier up until you get someone who can help you work through it, or arrange for a timely replacement, or a return without you having to face a penalty. Apple are typically very good in customer service, as the surveys show, but that isn't always the case in the early stages of a fault where the issues are not yet clear.
Good luck!

HT4623 I have a Ipod Touch 4th Gen, 8 GB and it only has iOS 4.3.1 and I can not get it download any apps from the app store. It says that our iOS system does no support it. Please tell me what to do, it's been like this for a month now and I can't figure

Just let me know if you know how to fix this!!! I am in desperate help right now. It's been a month and still can't use it plus we are going out of town and was wanting to take it with us to use.

If your iDevice is using a version of iOS lower than 5, you will need to use iTunes on your syncing computer to perform the upgrade. Use the Apple link below as a guide for the upgrade.
http://support.apple.com/kb/HT4972
Also read the instructions from the section entitled "Update your device using iTunes" at the link below.
http://support.apple.com/kb/HT4623
Information regarding transferring purchases from your iDevice to iTunes on your syncing computer can be found at the link below.
http://support.apple.com/kb/ht1848

I have a macbook pro 2011, and it's running way too slow, the fan runs high and it warms up while normal web browsing. Can someone please tell me what I can do to fix it ?

Here is my activity monitor
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Intel (64 bit)
382
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1,004 KB
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183
Belkin Router Monitor
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Google Chrome Worker
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Google Chrome Worker
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There is excessive swapping of data between physical memory and virtual memory.
That can happen for two reasons:
You have a long-running process with a memory leak (i.e., a bug), or
You don't have enough memory installed for your usage pattern.
Tracking down a memory leak can be difficult, and it may come down to a process of elimination.
In the Activity Monitor application, select All Processes from the menu in the toolbar, if not already selected. Click the heading of the Real Mem column in the process table twice to sort the table with the highest value at the top. If you don't see that column, select
View ▹ Columns ▹ Real Memory
from the menu bar.
If one process (excluding "kernel_task") is using much more memory than all the others, that could be an indication of a leak. A better indication would be a process that continually grabs more and more real memory over time without ever releasing it. Here is an example of how it's done.
The process named "Safari Web Content" renders web pages for Safari and other applications. It uses a lot of memory and may leak if certain Safari extensions or third-party web plugins are installed. Consider it a prime suspect.
If you don't have an obvious memory leak, your options are to install more memory (if possible) or to run fewer programs simultaneously.
The next suggestion is only for users familiar with the shell. For a more precise, but potentially misleading, test, run the following command:
sudo leaks -nocontext -nostacks process | grep total
where process is the name of a process you suspect of leaking memory. Almost every process will leak some memory; the question is how much, and especially how much the leak increases with time. I can’t be more specific. See the leaks(1) man page and the Apple developer documentation for details.

Hello i just came back from the apple store and they had to restore my phone and i just downloaded all my apps and music back but my photos that are on icloud i only got 80 out of 768 back. what do i do to get all of them back?

hello i just came back from the apple store and they had to restore my phone and i just downloaded all my apps and music back but my photos that are on icloud i only got 80 out of 768 back. what do i do to get all of them back?

If you tried to restore to your iCloud backup and your photos didn't fully restore, first go to Settings>iCloud>Storage & Backup and make sure it isn't still in the process of restoring.
If the restore is complete and all your photos weren't restored, all you can do is try restoring the backup again. You might try the solution posted by ezjules in this discussion: https://discussions.apple.com/message/19518589#19518589. This involves opening the photos app after the phone restarts and you provide the passwords for your Apple IDs, then leaving it open for the remainder of the restore process.

TS1888 I got Compressor from the Apple Store: how to reinstall?

I got Compressor from the Apple Store: how to reinstall?

Thanks Russ.
I've signed in and clicked on my account but I don't see any history of my orders (there should be several - FCPX, Lion, Aperture...)
Where should I click?
update: found it.
Hope it works this time - otherwise Compressor has been a complete waste of money.

Can someone please tell me what to do if you continue to get the message that your apple id has been disabled?

Can someone please tell me what to do if you continue to get the message 'your apple id has been disabled'? I've tried everything suggested in the help section...many times.

Contact itunes support.

Every page in website is different even though they are the same size! 4 Views 0 Replies Latest reply: Sep 25, 2011 4:23 PM by kellynewmac     kellynewmac Level 1 (0 points) Sep 25, 2011 4:23 PM Can someone please tell me what I have done wrong ?

Can someone please tell me what I have done wrong>? Obviously I am new to iweb, and need help. I recently built a website in iweb with only 5 pages, and I made the height, width, & all of the specs regarding the page size exactly the same, but they all load as different sizes on the website. Also the text i typed loads right away, and the images take forever to load with each page when i look at it on a pc, and not mac. Can someone please help me!!

Obviously I am new to iweb, and need help.
And one of your Services is Webdesign?
Small consolation : iWeb is a very advanced piece of software. So advanced that even highly skilled professionals have difficulty understanding and using it.
Anyway, your pages are NOT the same size by design. Which can clearly be seen. But also by checking the source of the pages.
The Home page is 665px wide and the Contact page is 820px wide. That doesn't happen by magic. It's user induced.
So do what I do : pay attention to every tiny detail. Especially when it's your business. No excuse.
Here are some sample Sites :
     http://www.wyodor.net/mfi/
You can download Domain files for your pleasure to study and use here :
     http://www.wyodor.net/mfi/Maaskant/How_To.html
     http://www.wyodor.net/mfi/size/768-946.html

Can someone please tell me what the name "radio" over a telephone contact means.

Can someone please tell me what the name "radio" stands for over a telephone contact.

"Radio" seems to be the default label if you're using an Exchange account. Just go into the contact, tap "Edit" in the upper right. Tap the word "radio" and select the label you'd prefer to use.

When I plug in my iPad 2 to my laptop to sync, it says "the file iTunes library itl" cannot be read because it was created by a newer version of iTunes. Can someone please tell me what this means? How do I correct it? Thanks!

When I plug in my iPad 2 to my laptop to sync, it says "the file iTunes library itl" cannot be read because it was created by a newer version of iTunes. Can someone please tell me what this means? How do I correct it? Thanks!

The file "iTunes Library.itl" cannot be read because it was created by a newer version of iTunes".
Try the following user tip:
Empty/corrupt iTunes library after upgrade/crash

For some reason all of my apple hardware is no longer being found on my itunes account which is windows based. can someone please tell me what i could do?

My windows based itunes is not finding any of my apple hardware when it is plugged into my computer. Could someone please tell me what i need to do to fix it. i have already uninstalled and reinstalled itunes.

Restart the computer.
Try plugging into a different USB port on the computer.
Try a different sync cable.

Can someone please tell me what the app is called for Microsoft Word?

I can only find MS Templates, but it requires MS Word to run so I'm confused?

You have to get Word from Microsoft - for a free 30-day trial, see here.
The Word templates you have may be able to be opened by Pages - from the App Store. Much less expensive than the Office suite. Even less expensive (as in free) is LibreOffice - which will open Word files and save in Word format.
Good luck,
Clinton

I just got home from the Apple Store getting my iphone 4S fixed. I now have "Invalid Sim". Can someone please tell me what to do?

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