I'm running V-6.0 And am trying to fix my add-ons and your web site keeps telling me I'm running Ver.- 3.0.16 Whats the problem?
Trying to download the compatibility reporter and it says I'm running Ver. 3.0.16 and that I need Ver. 9.0a1. What???? I just upgraded to Ver. 6.0 also when I tried to submit feedback It said I needed to upgrade to Ver. 6.0 but I already did!!! I think it might be time to try Google Chrome! All the people I recommended firefox to are no longer using it because their add-ons no longer work. Running Windows XP
Make sure iTunes is up to date and try again.
Similar Messages
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I am trying to install CS6. I down loaded it last week and am trying to install it now but it fails. What do I do now that Install says, "Installer failed to initialize. Please download Adobe Support advisor to detect the problem." and your web site says it is discontinued?
This page might help you
Creative Suite 6 Installation Instructions -
Macbook pro 2010 is crashing and nonstop clicking noise. cant forcequit either i am forced to shut down maually. whats the problem? does the hardrive needs to be replaced?
Welcome to Apple Support Communities
Your hard disk is damaged. Make a backup of your files with Time Machine > http://support.apple.com/kb/HT1427 Alternatively, you can use Carbon Copy Cloner to make a clone onto an external disk.
Then, look for a hard drive. You can use a 2'5" SATA hard drive, and you can buy it at OWC > http://eshop.macsales.com/shop/hard-drives/2.5-Notebook/ Seagate and HGST drives have good performance, and 7200 rpm hard drives will give you a slightly better performance.
After installing it, start up from the clone (if you made a clone) or hold Command, Option and R keys while your Mac is starting (if you created a backup). In the second case, you just have to choose the option to restore a Time Machine backup and follow the steps.
In the case of a clone, use Disk Utility's Restore feature to restore the external drive content onto the internal disk > http://pondini.org/OSX/DU7.html You may need to format the hard drive in "Mac OS Extended (Journaled)" -
Whilst I'm at work I can't seem to connect to the internet, despite the home screen telling me I have a 3G connection. I can't get anything to refresh at all, until I go home and my phone auto connects to the WIFI and then I get all my emails and app notifications come through in a flood.
All other aspects of my phone working fine.
Can anyone help?
ThanksCheck to see if you have cellular data enabled for mail.
Go to Settings > Cellular and check the apps under "USE CELLULAR DATA FOR:" -
On several sites pictures do not load properly and there is just a black where the photo should appear.
Had a problem to start with and then re-loaded Firefox version 9 and restarted the computer. So far all seems to be now working correctly.
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Any ideas?
Open Calendar app and tap "Calendars" at the bottom of the screen. Tap to check the "Birthdays" Calendar.
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I am using Outlook on my Imac, which is linked to the Windows Exchange Server. All off a sudden I keep receiving messages saying that the message Re: xxxx cannot be synchronized with the exchange server. When I delete the message from my local mail box, all is fine, but after a while another one pops up. The error code is 18493. Does anyone have an idea what could be going wrong???
Thanks for your help already now!Hello Wolfgang,
I get the same error, but I cannot figure it out too. I hope you or I get some responses back! I do not know why there isnt an edit feature in outlook to acknowledge the individual alarm so it does not alarm again!
Fil -
The Adobe Acrobat Reader that is running cannot be used to view PDF files in a browser. Please exit Adobe Acrobat Reader and your web browser and try again.
== This happened ==
A few times a week
== Early this yearSee these KB articles:
https://support.mozilla.com/en-US/kb/Using+the+Adobe+Reader+plugin+with+Firefox
https://support.mozilla.com/en-US/kb/Opening+PDF+files+within+Firefox -
I have recently purchased the finale 2011 music program, and it installs without any problems, but will not run when I try to start up the program. It acts like it is going to start, but stops when loading the plugins. I have been talking with Finale tech support for three days, and they are coming up empty, but they are still trying. Any ideas what the problem might be?
Thanks,
JohnTry booting in Safe Mode (hold the shift key while booting until the grey progress bar appears).
If you're able to log-in, then re-boot and log-in -
Can you please take a look at my TM Buddy log and opine on what the problem is?
Pondini,
Can you please take a look at my TM Buddy log and opine on what the problem is? I'm stuck in the "Preparing Backup" phase for what must be hours now. My last successful backup was this morning at 7:16 am. I did do a series of Software Update this morning, one of which, a security update I believe, required a restart.
I'm confused as to what the issue is, and how to get everything back to "it just works".
Many thanks in advance.
Starting standard backup
Backing up to: /Volumes/JDub's Drop Zone/Backups.backupdb
Error: (5) getxattr for key:com.apple.backupd.SnapshotState path:/Volumes/JDub's Drop Zone/Backups.backupdb/Jason Wisniowski’s iMac/2013-05-30-002104
Error: (5) getxattr for key:com.apple.backupd.SnapshotContainer path:/Volumes/JDub's Drop Zone/Backups.backupdb/Jason Wisniowski’s iMac/2013-05-30-002104
Error: (5) getxattr for key:com.apple.backupd.SnapshotState path:/Volumes/JDub's Drop Zone/Backups.backupdb/Jason Wisniowski’s iMac/2013-05-30-002104
Error: (5) getxattr for key:com.apple.backupd.SnapshotContainer path:/Volumes/JDub's Drop Zone/Backups.backupdb/Jason Wisniowski’s iMac/2013-05-30-002104
Error: (5) getxattr for key:com.apple.backupd.SnapshotState path:/Volumes/JDub's Drop Zone/Backups.backupdb/Jason Wisniowski’s iMac/2013-05-30-002104
Error: (5) getxattr for key:com.apple.backupd.SnapshotContainer path:/Volumes/JDub's Drop Zone/Backups.backupdb/Jason Wisniowski’s iMac/2013-05-30-002104
Error: (5) getxattr for key:com.apple.backupd.SnapshotState path:/Volumes/JDub's Drop Zone/Backups.backupdb/Jason Wisniowski’s iMac/2013-05-30-002104
Error: (5) getxattr for key:com.apple.backupd.SnapshotContainer path:/Volumes/JDub's Drop Zone/Backups.backupdb/Jason Wisniowski’s iMac/2013-05-30-002104
Error: (5) getxattr for key:com.apple.backupd.SnapshotState path:/Volumes/JDub's Drop Zone/Backups.backupdb/Jason Wisniowski’s iMac/2013-05-30-002104
Error: (5) getxattr for key:com.apple.backupd.SnapshotContainer path:/Volumes/JDub's Drop Zone/Backups.backupdb/Jason Wisniowski’s iMac/2013-05-30-002104
Error: (5) getxattr for key:com.apple.backupd.SnapshotState path:/Volumes/JDub's Drop Zone/Backups.backupdb/Jason Wisniowski’s iMac/2013-05-30-002104
Error: (5) getxattr for key:com.apple.backupd.SnapshotContainer path:/Volumes/JDub's Drop Zone/Backups.backupdb/Jason Wisniowski’s iMac/2013-05-30-002104
Error: (5) getxattr for key:com.apple.backupd.SnapshotState path:/Volumes/JDub's Drop Zone/Backups.backupdb/Jason Wisniowski’s iMac/2013-05-30-002104
Error: (5) getxattr for key:com.apple.backupd.SnapshotContainer path:/Volumes/JDub's Drop Zone/Backups.backupdb/Jason Wisniowski’s iMac/2013-05-30-002104
Error: (5) getxattr for key:com.apple.backupd.SnapshotState path:/Volumes/JDub's Drop Zone/Backups.backupdb/Jason Wisniowski’s iMac/2013-05-30-002104
Error: (5) getxattr for key:com.apple.backupd.SnapshotContainer path:/Volumes/JDub's Drop Zone/Backups.backupdb/Jason Wisniowski’s iMac/2013-05-30-002104
Event store UUIDs don't match for volume: Area 420
Event store UUIDs don't match for volume: Macintosh HD
Error: (5) getxattr for key:com.apple.backupd.SnapshotStTime Machine can't read some data it needs from your backups (each of those date-stamps is one of your backups).
That's usually a problem with the drive itself, but could be the directory on it. First be sure all plugs are snug and secure, then see if you can repair it, per #A5 in Time Machine - Troubleshooting.
If that doesn't help, post back with the results. Also either tell us what kind of Mac you have, what version of OSX you're running, or post that to your Profile, so it's accessible.
This is unrelated to the original post here, so I'm going to ask the Hosts to split it off into a new thread. Since you've posted in the Lion forum, I'll assume that's what you're running. You should get a notice from them -
Hi. Bought iwork family as a download rather than on DVD. Want to transfer to other macs in household. Apple told me to transfer to USB stick and then put on other macs. Doesn't work and get message saying "keynote cannot be opened due to a problem". Same problem for .pages and .numbers. I have reinstallled but same problem. Have checked system requirements and everything seems fine.Any one have any ideas how to solve this. Thanks
I'm an applications developer and also run a part-time videography business. As such, I require more than 3.12GB of RAM. That is the physical limitation of a 32bit system. Pointless to stay on 32bit if you plan on having more than that much RAM.
I'm also not about to pay someone to fix my PC when I can do it myself. I was originally hoping for someone who had experienced the problem before to point me in the right direction so I didn't have to spend so much time trying to figure out what the issue was for myself.
Basically, in the end the problem was caused because right at the point in time when I chose to uninstall, and reinstall; Apple released a new version of iTunes. This version in turn had a requirement of iOS 4.2 to sync with the iPhone. This is a pretty embarrassing for Apple that they would release software reliant on other software before said software was released.
Had I realised I was downloading a newer version at the initial point of installation, this wouldn't have been an issue. I could've easily have rolled back iTunes to the previous version and gotten on with my life.
Another issue is that iTunes is not actually a 64 bit application. It masquerades as one to allow installation on the 64 bit platform. -
Why is apple not providing information on what the problem withe email is and what they are doing to fix, along with a time frame for fixing the problem.
It was because the problem was major. If you do not know tech, you should know that a two day outage usually indicates some type of virus, hack, or a bad software load that they had to unravel. The common way to solve that is to rebuild servers and put back into service. That takes time.
Apple did not want to admit this problem. My guess at this stange was that they loaded new software that might be associated with the new IOS and it crashed. To reveal this would be to cast into doubt their future revenue.
Either way. Run do not walk away from Icloud products and services. Apple has demonstrated they can not be a business partner. -
I have always heard that Macs are less likely to get infected with a virus. My computer has been running much slower since I installed Maverick. Just not sure what the problem might be. Is there a way for me to run a diagnosis?
Some have found relief just by reinstalling, but it is more than likely incompatible third-party applications that slow it down.
You will have to investigate to see what it is.
Open Activity Monitor and see if anything is using a lot of CPU% or Memory. If they are, check to see if there is an update for them.
Another place to look is the Console. See if anything is logging repeating messages with throttling and/or respawn in the All Messages list.
Sometimes it is not that easy to root out the problems, but if you have anything that purported to clean, protect, optimize, maintain, or flush your system, then that is likely the cause. -
Can't access online backup and sharing web site
Does anyone know how to access the Online Backup and Sharing web site from a computer that does not have the O/B/S software installed? I used to be able to go to My Verizon/My Services/Internet and hit "Launch" for O/B/S, and the link would go directly to the web site for uploading or downloading material. Now, that link takes me to a Verizon page that asks to activate the O/B/S service, and wants to download the software. My O/B/S service was activated years ago and has worked until recently without the software installed. There is no other obvious way to get to the O/B/S web site. (If it matters, I tried this in both IE 9, with Windows 7 64-bit, and Safari.)
After some effort, I got the help number for the outside vendor that runs the O/B/S service. They say that the Verizon web site should link directly to their O/B/S web site, regardless of whether or not the O/B/S software is installed locally, but that the failure to do so is entirely an error of Verizon's on the Verizon web site and they have nothing to do with it. They also said there is no way to bypass the Verizon web site to get to a Verizon O/B/S account on their web site. They said they have received many complaints about this from Verizon O/B/S customers, and that the same problem has even arisen when the O/B/S software is installed on the local computer.
So does anyone know if it is really necessary to install the O/B/S software on any computer used to access O/B/S, and if it is now impossible to access the material from any other computer? That would be a major reduction in the usefulness of the service that was not announced anywhere that I know of. I saw a strong of comments on this issue in the Forums from a few years ago, but the conclusion was that the problem had been fixed. It seems to have arisen again.Anthony, I tried to private message you several times, but I kept getting an error message stating that my message had invalid HTML that was being removed, and to resend. It did not actually have any HTML, and hitting the resend button just led to the same message.
Also, since my last post, I downloaded the OBS software onto my computer. This gave me access to OBS from that computer. However, even after doing this, I cannot use the old method of directly getting to the OBS web site from My Verizon. The link from "Launch" does not work either on the computer with the OBS software or on any other computer. Rather, the link goes only to the Verizon page saying that my OBS service has not been activated (which it surely has been) and asking to download the OBS software.
If this is happening to everyone and not just to me, this means that material stored on OBS is only available from a computer that has the OBS software downloaded on it. That is certainly not supposed to be the case, and it would make OBS much less useful.
Again, the OBS technical people said that this was a problem that they knew about, but it was entirely a problem with the Verizon web site that they could not do anything about. -
Last update now causing a script to run endlessly, how do I fit the problem?
The WIN XP machine I'm running is chugging along trying to finish loading the last FireFox update. It is slowing the browser down. I have tried to restart but the same thing happens.
It's possible that you are having a problem with some Firefox add-on that is hindering your Firefox's normal behavior. Have you tried disabling all add-ons (just to check), to see if Firefox goes back to normal?
Whenever you have a problem with Firefox, whatever it is, you should make sure it's not caused by one (or more than one) of your installed add-ons, be it an extension, a theme or a plugin. To do that easily and cleanly, run Firefox in [http://support.mozilla.com/en-US/kb/Safe+Mode safe mode] (don't forget to select ''Disable all add-ons'' when you start safe mode). If the problem disappears, you know it's from an add-on. Disable them all in normal mode, and enable them one at a time until you find the source of the problem. See [http://support.mozilla.com/en-US/kb/Troubleshooting+extensions+and+themes this article] for information about troubleshooting extensions and themes and [https://support.mozilla.com/en-US/kb/Troubleshooting+plugins this one] for plugins.
If you need support for one of your add-ons, you'll have to contact its author.
If the problem does not disappear when all add-ons are disabled, please tell me, so we can work from there. Please have no fear of following my instructions to the line, as all can be easily undone.
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