I purchased elements 11 - I have installed on work computer but it will not allow me to install on laptop stating the code has already been used. Can anyone help me install on laptop please?

No, I have the music I want to move from the laptop to the phone selected. Then I go under file, devices, and try to click sync but it is not available to click.

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TS2755 I have iMessage on my iPod and have just bought a iPad but the iPad won't allow me to activate my account because the email is already in use, can anyone help

I have iMessage on my iPod and have just bought an iPad but the iPad won't allow me to activate my account because it says my email address is already in use can anyone help

Sounds like you have multiple Apple IDs, which causes a myriad of issues. Go here to straighten it out. Be forewarned that it's a pain.

HT204266 I have a balance on my iTunes gift card but when I try to redeem it, the message says the code has already been used and won't let me go on

I have a balance on my gift card but can't redeem it. When I enter the requested code the message says it has already been used. How do I redeem the amount left on my card?

Hi Rosemarie316,
If you are having issues redeeming your gift card, the following article will help:
iTunes Store: Invalid, inactive, or illegible codes
If you're still unable to redeem your code after verifying the characters in the code, you'll need to contact iTunes Store Support for help. You'll need to provide a digital image of the front and back of the gift card as well as the sales receipt for the purchase of the gift card.
Contacting iTunes Store Support
Go to the iTunes support page and select your iTunes country.
From the iTunes support page, choose Contact Support on the lower-left side of the page.
Follow the instructions to get iTunes Store support assistance.
I hope this information helps ....
Have a great day!
- Judy

I have Maverick on my computer but icloud will not allow me to share photos.

I have a Macbook Pro with a Maverick system but when I go to icloud I cannot share photos. When I try to see what the problem is I am told that I have to have a Mountain Lion system or higher.
What is the problem?

"iCloud Photo Sharing adds new features to shared photo streams, including the ability to share videos and allow subscribers to contribute to your shared streams. These new features work with the following devices and software:"
iPhone, iPad, or iPod touch using iOS 7
Mac using OS X v10.9 or later and either iPhoto 9.5 or Aperture 3.5
Apple TV with Apple TV software 6.0
Windows PC using Windows 7 or later and iCloud Control Panel 3.0 or later
If you are using earlier versions of iOS, iCloud Control Panel, iPhoto, or Aperture, you can still create and view shared photo streams. Learn more.
From here > iCloud Photo Sharing FAQ
To make absolutely certain, which OS X is installed on your Mac ?
Click the Apple () menu top left in your screen. From the drop down menu click About This Mac.
The version is noted there.

Thief pre order DLC code on xbox one doesn't work say's code has already been used?

I picked up my pre order of thief today after I installed it I entered the code for the DLC and it tells me the code has already been used, I also tried it on xbox.com and I got the same message
someone please help
thanks

Hello Gamers,
I am sorry to hear of the difficulty you are having with your pre-order bonus codes. While this is not our desire to provide any issues with their codes, we have a process in place to provide you with direct support for just such an occasion. You can get the full details here, but I'll put the main points below for your direct use.
If you are seeking customer service with a pre-order code, we are here to help. Just send us the following information via private message to our Gaming-BBY inbox (click that hyperlink to bring up a private message already addressed to that inbox):
Message Subject: Game Title & Platform
Message Body: Include...
• Proof of purchase (Customer Service PIN from in-store receipt or BestBuy.com order #)
• Email address (the one you provided for the code)
It is very important that you include all of the above information for the fastest service.
Thanks guys!
Mike|Social Media Specialist | Best Buy® Corporate
Private Message

My iphone 4s will not allow me to open any apps that I have downloaded. I have tried a few things but still will not allow me to open. Shows they are open once pushing the home button twice. Please help!

My iphone 4s will not allow me to open applcations that I have downloaded. I have tried a few things but still will not allow me to open. Shows they are open once pushing the home button twice. Please help!

Pressing the Home button twice does not show you what apps are running. It shows you what apps were recently used.
Download a free app from the App Store. Once it downloads, your other apps should work properly again.

Cannot download purchase - enter code has already been used

I purchased a six book set of audiobooks which I cannot download. When I proceed to the link emailed to me by Apple, the enter code page has my code entered in the box with a red message beneath that says, "Code has already been used once." I can proceed no further. Nothing has been downloaded and I have written iTunes support three times. Eleven days have passed since I made my purchase and I have received no confirmation of the resolution of this problem from iTunes. The books appear in my Apple account order history but do not appear in my iTunes account purchase history. HELP! I am so frustrated! I feel like I have thrown $300 out the window.

Just to confirm, what "iTunes Support" are you referring to? Did you use the form at the bottom of this web page (or one like it elsewhere on the iTMS Customer Support pages)?

I have updated my mac book pro and am trying to get icloud and the new lion version. The lion version will not download and my biggest problem is finding icloud on my system preference. Can anyone help me?

I have updated my mac book pro and am trying to get icloud and the new lion version. The lion version will not download and my biggest problem is finding icloud on my system preference. Can anyone help me?

Welcome to the Apple Support Communities
Connecting your MacBook Pro and your MacBook Air will be the fastest way, but you have to spend money on cables and adapters (also, your MacBook Pro doesn't support Thunderbolt).
As you have a Time Capsule, one thing you can do is to start your MacBook Pro and make a Time Machine backup. Then, turn on your MacBook Air and set it up. Setup Assistant will ask you to restore a backup, so select the option to restore the backup from the Time Capsule and be patient. This can take a lot of time if you have to migrate a lot of files

I have just bought a new ipod touch to replace my old one. I can transfer apps onto it from my apple account on my computer but it will not allow me to add songs or movies from my apple library can anyone help

I have just bought a new 32gb ipod touch I have been through the set up.
When connecting to my apple library on my computer it will let me put apps on to the new touch
but not any music or videos. can anyone help?

What happens when you try to sync the music and videos to the iPod?
Was all media purchased wit the same Apple ID?
Did the music and videos sync to the old iPod?

I have 15.00 on my itune gift card but when i try to download a song it`s saying the card has already been redeem,but you can still see the 15.00 at the top of itunes

i have 15.00 on my itune gift card but it`s saying the card has been redeem but i didn`t buy anything yet.You can still see the 15.00 in on my itunes.

Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

TS3988 I have no trouble with email but IPhoto will not recognize my server when I try to send a photo to a friend. Anyone else have this probelm ...a solution??? N

I can email but IPhoto does not recognize my server to enable me to send email photos. Any advice? N

I've been having this problem too, but here's the catch: originally it was only with my dad, and only sometimes. Now it's dad and husband, every time! Pix go through, via imessage, to everyone else, and they go through to dad/husband if I "send as text" after it fails.
And the other annoying thing- the blue bar will run all the way, and it will say "delivered". So I close out of imessage. When I reopen it again, the "delivered" has changed to "not delivered" with the red exclamation point. I just googled "imessage not sending photos" and founds TONS of people with the same problem, but no solutions. (I have rebooted phone, reset network settings, with no luck. I even had to backup/delete/restore my whole phone the other day for a different reason, and hoped that would fix it, but now it won't send to my dad OR my husband (who is on not just the same carrier, but the same family plan as me)

I have an IPod Nono 2 Gen when connected to Itunes it shows up but when i try to open it it just disapperas from screen and I have to reconnect ipod to get it back. Also I cannot find my Ipod in the Device Manager on my PC, Can anyone help please

My IPOD Nono 2nd Gen showes up in ITunes but when I clike on it it just disapears and the only way to get IPOD Icon back is to disconnect it from PC then reconnect it when agin the icon apperas but when selected just disapears. Also I cannot Find the IPOD in the device Manager on PC not sure if this is cause of problem. The IPOD worked OK up to 4 weeks ago Can any one help please?

Try one or more of the following:
> Restart Your Computer
> Uninstall and Reinstall iTunes
> Reset iPod (nothing will get deleted)
> Look in My Computer (Windows 98, XP) OR Computer (Windows Vista or 7) and see if your iPod is in there.
In some cases (and this happened to me before) plug your iPod in and out your computer a few times. It should get it going. If not, then I strongly recommend starting your computer.

I cannot access my iPad, it won't come on or off. I have a message on it that needs only to press ok which i cannot get off in order to turn off my iPad but it will not do what it must do. My iPad is nearly five months old can you help me please?

I have an ipad which is four months and three weeks old nearly. I have a message on it telling me that my macbook has been found. I only have to press
ok for it to go away.
I press it and it wont go away, I try to turn off my ipad and cannot do so why is this? and can you instruct me how to get rid of it and get the machine to turn on ples.
Sis. Mavis

You should also ask this in the iPad forum. This is the forum for the white and black plastic MacBooks that were discontinued in 2010. You should also post this question there to increase your chances of getting an answer.
https://discussions.apple.com/community/ipad/using_ipad

I have Windows XP on my computer but it will not allow me to find any webpage using Firefox.I have tried all the suggestions to fix this and still nothing helps.

FireFox used to wokr on my pc but now it does not.Uninstalled it,reinstalled it but still no joy. Tired the proxy settings but still nothing,same with the firewall.

Hi,
Please see [https://support.mozilla.org/en-US/kb/error%20loading%20web%20sites this].
[http://kb.mozillazine.org/Firewalls#Firewall_pitfalls AV/Firewall]

Help please. Iphone was Backed up yesterday. But today's didn't finish. Now, I have a file but it will not allow a restore from said file. And yesterday's is gone. What the hello do I do?

Help please. Iphone was Backed up yesterday. But today's backup didn't finish. Now, I have a file (marked today) but it will not allow a restore from said file. And yesterday's is gone. What the hello do I do? IS there anyway to get my sms back post restore/update?

The problem is absolutely not Reader. The problem is that FireFox has stepped in front of Reader and handles all the PDF stuff - wrongly in your case. FireFox is DESIGNED to take over PDF files. But it is not capable of doing IRS forms!
To start with go back to IE for these forms. When you save them to disk DO NOT DOUBLE CLICK ON THEM until this is fixed. Just open the in the normal way - start Adobe Reader and use Open from the File menu.

I purchased elements 11 - I have installed on work computer but it will not allow me to install on laptop stating the code has already been used. Can anyone help me install on laptop please?

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