Installing Solution Manager 4 error

I am trying to installing Solution Manager 4 onto a server which has an existing installation of SMD on it already. The play was to install SM4 and then migrate SMD to it at a later time.
While running through the system information check (this runs after I have input the path to the java component DVD and the location of the JCE policy) an is returned "type of instance in cache is wrong".
This seems to be related to SMD, the sapinst_dev.log:
TRACE      [iaxxejsexp.cpp:188]
           EJS_Installer::writeTraceToLogBook()
2006-05-10 16:45:00.953 NWInstance._fromRow()
TRACE      [iaxxejsexp.cpp:188]
           EJS_Installer::writeTraceToLogBook()
2006-05-10 16:45:00.953 NWInstance._fromRow() found instance in cache.
TRACE      [iaxxejsexp.cpp:188]
           EJS_Installer::writeTraceToLogBook()
2006-05-10 16:45:00.953 NWInstance._fromRow() done
TRACE      [iaxxejsexp.cpp:188]
           EJS_Installer::writeTraceToLogBook()
2006-05-10 16:45:00.953 NWInstance._fromRow()
TRACE      [iaxxejsexp.cpp:188]
           EJS_Installer::writeTraceToLogBook()
2006-05-10 16:45:00.953 NWInstance._fromRow() found instance in cache.
TRACE      [iaxxejsexp.cpp:188]
           EJS_Installer::writeTraceToLogBook()
2006-05-10 16:45:00.953 NWInstance._fromRow() done
TRACE      [iaxxejsexp.cpp:188]
           EJS_Installer::writeTraceToLogBook()
2006-05-10 16:45:00.953 NWInstance._fromRow()
TRACE      [iaxxejsexp.cpp:188]
           EJS_Installer::writeTraceToLogBook()
2006-05-10 16:45:00.953 NWInstance._fromRow() found instance in cache.
ERROR      2006-05-10 16:45:00 [iaxxinscbk.cpp:271]
           abortInstallation
CJS-00030  Assertion failed: in
function (theRow) {
    NW.trace("NWInstance._fromRow(", dump_properties(theRow), ")");
    var name = theRow.name;
    var type = theRow.type;
    var retval;
    var key = NWInstance._whereFromRow(theRow);
    var fromCache = NWInstance._cache[key];
    if (fromCache) {
        NW.trace("NWInstance._fromRow() found instance in cache.");
        retval = fromCache;
        ASSERT(arguments.callee, retval.getType() == type, "type of instance in cache is wrong");
Has anyone come across this, or have any suggestions on what might be happening.
Thanks,
David

Hello,
I know this is old, but I faced the same problem and the steps I did to resolve were:
1) Make sure there is nothing else under /usr/sap/<SID> and /sapmnt/<SID>
2) Stop SAPinst and remove sapinst_dir
3) Clean or remove /usr/sap/sapservices file
Good Luck!
Cleiton

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            anand patel

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    During installing Solution Manager, I got following errors and can't compleate installing.
    ==========================
    ERROR 2007-02-15 11:05:22
    CJS-30022  Program 'Migration Monitor' exits with error code 2. For details see log file(s) import_monitor.java.log, import_monitor.log.
    ERROR 2007-02-15 11:05:22
    FCO-00011  The step runMigrationMonitor with step key |NW_Onehost|ind|ind|ind|ind|0|0|NW_Onehost_System|ind|ind|ind|ind|1|0|NW_CreateDBandLoad|ind|ind|ind|ind|9|0|NW_ABAP_Import_Dialog|ind|ind|ind|ind|5|0|NW_ABAP_Import|ind|ind|ind|ind|0|0|runMigrationMonitor was executed with status ERROR .
    ==========================
    and the import_monitor.java.log says,
    ========================
    java version "1.4.2_13"
    Java(TM) 2 Runtime Environment, Standard Edition (build 1.4.2_13-b06)
    Java HotSpot(TM) Client VM (build 1.4.2_13-b06, mixed mode)
    Required system resources are missing or not available:
      Import directory '
    jlc-w1\DVD.image\SolutionManager\InstallationExport\EXP1' does not exist;
      Import directory '
    jlc-w1\DVD.image\SolutionManager\InstallationExport\EXP2' does not exist;
      Import directory '
    jlc-w1\DVD.image\SolutionManager\InstallationExport\EXP3' does not exist;
      Import directory '
    jlc-w1\DVD.image\SolutionManager\InstallationExport\EXP4' does not exist.
    ====================================
    The folder
    jlc-w1\DVD.image\SolutionManager\InstallationExport\EXP1 ,2 , 3 ,4 exists, and can be accessed. (In previouse steps, those folders are accessed, correctly)
    Strictly speaking,
    jlc-w1\DVD.image\ is mapped as drive z:
    I also tried put InstallationExport\EXP1 , 2, 3 and 4 at local drive c:
    However the result is same, I got same error.
    Does anyone know this problem?
    Please help me.

    Thank you for the information,
    I have tried with following condition.
    I've copied image from DVD to
    C:\EXP1
    C:\EXP2
    C:\EXP3
    C:\EXP4
    (C: is local drive)
    Then compared all copied files in the local drive and DVD image. Verified all files are identical. also made all files and folder under those folder have R/W permission.
    However I still get same error. ( I did this from fresh OS and new installation as well)
    I used filemon.exe during installation to monitor file access. During other step of the installation, files under EXP1,2,3,4 were accessed successfully.

  • Install Solution Manager 4.0 Support Release 4 ,JDK ERROR

    I'm install Solution Manager 4.0 Support Release 4  on Windows 2003 Enterprise x64 Edition with Oracle10g
    and JSDK 1_4_2_18,when confirm JDK DIRECTORY,Its shown error below.
    ERROR 2008-07-15 09:00:21.328
    FCO-00011  The step verifyPolicy with step key |NW_Onehost|ind|ind|ind|ind|0|0|NW_Onehost_System|ind|ind|ind|ind|2|0|NW_getJavaHome|ind|ind|ind|ind|1|0|verifyPolicy was executed with status ERROR .
    SAPinst has found a valid JDK directory.The installed JDK has version 1.4.2_18,confirm that you want to use this JDK DIRECTORY.
    Please help me

    Oh, Sory so much
    my step installer
    1. pre-OS configuration parameter (solaris recomment on Master Install)
    2. Installer solution manager
    3. master install disk , select install solution manager 4.0, select OS(solaris) , select DB(oracle)
    4.start install ,
    5. error step ??? 27 "start instance server" fail ????
    error detail.
    error 2008-01-20
    CJS-30149 ABAP Processes of Instance <SID> /Overbmgsoo (ABAP:Msncytrlinnign) class did not start after 50:00 Min Givising up
    error 2008-01-20 17.52
    FCD-00011 th step start with key NW_Onehost|ind|..... Nw_Onehost_system|ind|..... Nw_CI Instance |ind|.... Nw_CI instance start |ind|... start was executed with start erroe
    Thank you.

  • Question for installing Solution Manager & ECC 5.0

    Any idea for installing Solution Manager 3.2 on Windows server 2003 with Oracle9i problem when install Database Instance. Installation failed when the intallation progress went to Oracle Post-Load Action.
    The message from startsap log file is
    "running C:\usr\sap\T01\SYS\exe\run/sapstart.exe name=T01 nr=03 SAPDIAHOST=saptest02 -Wait
    start service SAP01_03 on machine
    saptest02
    OpenService of SAPT01_03 failed. Error#: 1060
    CreateNamedPipe for
    saptest02\pipe\SAP01_03 Failed, Extended Error #2
    start service SAP01_03 on machine
    saptest02
    OpenService of SAPT01_03 failed. Error#: 1060
    C:\usr\sap\T01\SYS\exe\run/sapstart.exe=>sapparam(1c): No Profile Used."
    Another question is about installing the Oracle database software: should we choose Create Databse or not when install Oracle Server Software only?
    Is my installation process as following correct?
    ->SELECT A PRODUCT TO INSTALL:
      Oracle9i Database 9.2.0.1.0
    ->WHAT TPYE OF INSTALLATION DO YOU WANT:
      Enterprise Edition
    ->SELECT A DATABASE SUITED TO YOUR NEEDS:
      Software only
    After end of installation
    install Oracle9i Client 9.2.0.1.0->Administrator
    Thanks a lot

    Hi Shusen, I´m trying to do the same think (Install ECC IDES with Oracle 9i in one computer for educational propose), can you help me with this:
    1.I made the same Oracle install process because when I tried with sapserver.cmd nothing happened, for that reason i made:
    SELECT A PRODUCT TO INSTALL:
    Oracle9i Database 9.2.0.1.0
    ->WHAT TPYE OF INSTALLATION DO YOU WANT:
    Enterprise Edition
    ->SELECT A DATABASE SUITED TO YOUR NEEDS:
    Software only
    After end of installation
    I did not install client, is this correct?
    2.After install this, I run the sapins.exe but  show me this error: INSTALL FIRST SAP J2EE ENGINE, I download the JAVA SDK from JAVA page (java_ee_sdk-5-windows) but did not fix the problem: Do you know what file is this? Or, where is it in the DVD installation?
    Thanks in advance if you or somebody can help me and excuse me if the answers are obviously, but I´m not a system engineer I´m only try to install IDES for learn SAP WM.
    Thanks.

  • Problem installing SOLUTION MANAGER in db2

    Dear consultans;
    I have a problem installing solution manager in db2.
    In phase 'Import ABAP' the sapinst shows the following message:
    Execution of the command "/usr/sap/SOL/SYS/exe/run/R3load -testconnect" finished with return code 2. Output:
    sapparam: sapargv( argc, argv) has not been called.
    sapparam(1c): No Profile used.
    sapparam: SAPSYSTEMNAME neither in Profile nor in Commandline
    /usr/sap/SOL/SYS/exe/run/R3load: START OF LOG: 20080826111928
    /usr/sap/SOL/SYS/exe/run/R3load: sccsid @(#) $Id: //bas/700_REL/src/R3ld/R3load/R3ldmain.c#16 $ SAP
    /usr/sap/SOL/SYS/exe/run/R3load: version R7.00/V1.4 [UNICODE]
    Compiled May  5 2008 21:32:44
    /usr/sap/SOL/SYS/exe/run/R3load -testconnect
    DbSl Trace: DbSlConnect to 'SOL' as 'sapsol' failed
    (DB) ERROR: db_connect rc = 256
    DbSl Trace: DbSlConnect to 'SOL' as 'sapsol' failed
    (DB) ERROR: DbSlErrorMsg rc = 29
    /usr/sap/SOL/SYS/exe/run/R3load: job finished with 1 error(s)
    /usr/sap/SOL/SYS/exe/run/R3load: END OF LOG: 20080826111930
    ERROR      2008-08-26 11:19:30.422
               CJSlibModule::writeError_impl()
    CJS-30023  Process call '/usr/sap/SOL/SYS/exe/run/R3load -testconnect' exits with error code 2. For details see log file(s) R3load.e
    xe.log.
    ERROR      2008-08-26 11:19:30.748 [sixxcstepexecute.cpp:951]
    FCO-00011  The step testDatabaseConnection with step key |NW_Onehost|ind|ind|ind|ind|0|0|NW_Onehost_System|ind|ind|ind|ind|2|0|NW_Cr
    eateDBandLoad|ind|ind|ind|ind|10|0|NW_ABAP_Import_Dialog|ind|ind|ind|ind|5|0|NW_ABAP_Import|ind|ind|ind|ind|0|0|testDatabaseConnecti
    on was executed with status ERROR ( Last error reported by the step :Process call '/usr/sap/SOL/SYS/exe/run/R3load -testconnect' exi
    ts with error code 2. For details see log file(s) R3load.exe.log.).
    The file R3load.exe.log show the following..
    (root)sidtsmp:/install/instalacion> more R3load.exe.log
    sapparam: sapargv( argc, argv) has not been called.
    sapparam(1c): No Profile used.
    sapparam: SAPSYSTEMNAME neither in Profile nor in Commandline
    /usr/sap/SOL/SYS/exe/run/R3load: START OF LOG: 20080826111928
    /usr/sap/SOL/SYS/exe/run/R3load: sccsid @(#) $Id: //bas/700_REL/src/R3ld/R3load/R3ldmain.c#16 $ SAP
    /usr/sap/SOL/SYS/exe/run/R3load: version R7.00/V1.4 [UNICODE]
    Compiled May  5 2008 21:32:44
    /usr/sap/SOL/SYS/exe/run/R3load -testconnect
    DbSl Trace: DbSlConnect to 'SOL' as 'sapsol' failed
    (DB) ERROR: db_connect rc = 256
    DbSl Trace: DbSlConnect to 'SOL' as 'sapsol' failed
    (DB) ERROR: DbSlErrorMsg rc = 29
    /usr/sap/SOL/SYS/exe/run/R3load: job finished with 1 error(s)
    /usr/sap/SOL/SYS/exe/run/R3load: END OF LOG: 20080826111930
    And if I do the following sentence it's finished ok
    sidtsmp:db2sol 6> db2 connect to SOL
       Database Connection Information
    Database server        = DB2/AIX64 9.1.4
    SQL authorization ID   = DB2SOL
    Local database alias   = SOL
    (root)sidtsmp:/sapmnt/SOL/exe> su - db2sol
    sidtsmp:db2sol 1> db2 connect to SOL user sapsol
    Enter current password for sapsol:
       Database Connection Information
    Database server        = DB2/AIX64 9.1.4
    SQL authorization ID   = SAPSOL
    Local database alias   = SOL
    I reboot the server and now the sentence finished wrong.
    sidtsmp:db2sol 8> db2 connect to SOL user sapsol
    Enter current password for sapsol:
    SQL30082N  Security processing failed with reason "15" ("PROCESSING FAILURE").
    SQLSTATE=08001
    sidtsmp:db2sol 9>
    Any suggestion?
    Best regards,
    Julene

    Hi Julene.
    Just one suggestion really,....
    post the question on the Solution Manager forum
    Chrs, M

  • Can I install Solution Manager 7.0 in Window Server 2008 R2 Enterprise ed.?

    Hi, SDN experts.
    I am trying to install Solution Manager 7.0 in in Window Server 2008 R2?
    I checked the the software requirement for SAP Solution Manager 7.0, it only mentioned Window Server 2003 and 2008  enterprise edition.
    I am trying to install Solution Manager 7.0 in in Window Server 2008 R2 enterprise edition?
    When I ran the Solution Manager Master Installer, the Pre-requisite Checker gave a warning message saying that it detected incompatible server version, that the server version is Windows NT 6.1 (Build 7601: Service Pack 1) (I guess it meant Window Server 2008 R2).
    =======
    The following Windows operating system version is supported: Windows Server 2003 (i.e. Version 5.2) and Windows Server 2008 (i.e. Version 6.0).
    Current Windows version: Version 6.1, Service Pack 1.0, productive type: Server.
    You can check the current version of you operating system by runningu2026u2026..
    ========
    Can I actually install Solution Manager 7.0 in Window Server 2008 R2? Will this cause problem during the installation/post-installation if I ignore this message?
    Thanks,
    KC

    Hi,
    I think it is not straight forward to install SAP Solution Manager 7.0 in MS Window Server 2008 R2.    
    I am installing Solution Manager 7.0 , the installation encountered error on Create Java Users step (Phase 31 of 44). When I login to SAP solution Manager system through SAP GUI. I encountered this error:
    "OS release Windows NT 6.1 7601 Service Pack 1 4x AMD64 Level 6 (Mod 44 Step 2) is not supported with this kernel (700)'
    I found that it is because I am installing SAP Solution Manger 7.0 in MS Window Server 2008 R2, which the existing kernel version does not support.
    Do you know which kernel I should install?
    I browsed in:
    SAP Application Components" SAP SOLUTION MANAGER" SAP SOLUTION MANAGER 7.0" Entry by Component" Solution Manager ABAP Stack
    SAP KERNEL 7.00 64-BIT UNICODE --> Windows Server on x64 64bit -->MS SQL SERVER
    I downloaded:
    SAPEXEDB_291-20001361.SAR      Kernel Part II (for Basis 7.00)       291
    Is this the right Kernel patch I should use?
    If it is the right kernel patch file, how do I apply the latest kernel to existing Solution Manager system? Can you give me some guidance on this?
    Thanks,
    KC

  • Installation Solution Manager error in the step Import Abap

    We are installing Solution Manager but in the step import abap, appear
    the error:
    /usr/sap/SML/SYS/exe/run/R3load: version R7.01/V1.4 [UNICODE]
    Compiled Feb 24 2009 21:54:08
    /usr/sap/SML/SYS/exe/run/R3load -testconnect
    (DB) ERROR: DbSlControl(DBSL_CMD_IMP_FUNS_SET) rc = 20
    (DB) ERROR: DbSlErrorMsg rc = 20
    /usr/sap/SML/SYS/exe/run/R3load: job finished with 1 error(s)
    /usr/sap/SML/SYS/exe/run/R3load: END OF LOG: 20091202234420</message>
    I appreciate your help for this problem
    Regards.
    Ricardo Rivas

    Hi,
    Check SAP note 898181.
    Thanks
    Sunny

  • Sapinst GUI can't work when install solution manager

    Hi, All
    When I try to install solution manager 7.0, the sapinst can't work and show the error below
    [root@hqslm70 IM_LINUX_X86_64]# ./sapinst
    [==============================] \ extracting...  done!
    Starting GuiServer using:
    /usr/java/j2sdk1.4.2_17/bin/java -Xmx256M -Djava.security.egd=file:/dev/urandom -cp /tmp/sapinst_exe.6998.1214731170/JAR/instgui.jar:/tmp/sapinst_exe.6998.1214731170/JAR/inqmyxml.jar SDTServer config=jar:sdtserver.xml guiport=21212 sapinsthost=localhost sapinstport=21200 guistart=true
    init: retrieving account information for group sapinst...
    init: retrieving account information done.
    load resource pool /src/slm70/install_master/IM_LINUX_X86_64/resourcepool.xml
    guiengine: No GUI server connected; waiting for a connection on host hqslm70, port 21200 to continue with the installation
    OS:RHEL 5 Update 2 x86_64
    I already install Sun j2sdk_1.4.2_17, jce_policy-1_4_2, saplocales-2.5-2.
    What did I miss about anything ??

    Hi Kk,
    I think you did not set display variable. Use this command & try again:-
    export DISPLAY = <IP Address of presentation server>:0.0
    And run ./sapinst
    If it is helpful than reward me
    Karan

  • Install solution manager 4.0 fail (solaris & oracle 10g)

    Install solution manager 4.0 be congested "start instance serveice" step fail.
    Edited by: Kraikanchit Duangdee on Jan 21, 2008 5:00 PM

    Oh, Sory so much
    my step installer
    1. pre-OS configuration parameter (solaris recomment on Master Install)
    2. Installer solution manager
    3. master install disk , select install solution manager 4.0, select OS(solaris) , select DB(oracle)
    4.start install ,
    5. error step ??? 27 "start instance server" fail ????
    error detail.
    error 2008-01-20
    CJS-30149 ABAP Processes of Instance <SID> /Overbmgsoo (ABAP:Msncytrlinnign) class did not start after 50:00 Min Givising up
    error 2008-01-20 17.52
    FCD-00011 th step start with key NW_Onehost|ind|..... Nw_Onehost_system|ind|..... Nw_CI Instance |ind|.... Nw_CI instance start |ind|... start was executed with start erroe
    Thank you.

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