Ipod Classic not responding in i-tunes

My ipod classic is coming up with an error message in my i-tunes account stating there is a problem with this drive and that my ipod is not responding.
Also, before I plug my ipod into the computer the itunes is working fine then when I plug it in, it goes to a hault and this error message shows up.
I can't figure out why or what to do. We have uninstalled itunes and reinstalled and the same things are still happening.
I'm not sure if it is the new version of itunes that's the problem or if it's because our computer is now windows 8.
Any help would be appreciated. I'm hoping someone else has maybe come across this issue and would be able to help me.
Thanks!

I had this problem with my iPod Classic a few months ago. I ended up reverting my iPod back to factory settings.
This may also help;
http://support.apple.com/kb/TS3716

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