Issue with Receiver SOAP adapter for synchronous scenario

Hello All,
We are facing a strange issue with the SOAP adapter in the interface we have setup. This is the 1st time we are using SOAP adapter in our system (PI 7.11 SP7). We are making a synchronous HTTP call to the web service exposed by another system in our landscape. The payload is send with SOAP envelope and there are no credentials to be maintained in PI settings.
The issue is that we are always getting timeout exception in PI audit logs after sending the request (3 minutes - standard timeout value, no additional config for this). But target system has confirmed that they are sending the response back. We tested from our server OS level and have received the response back in the same screen (to verify there is no firewall/port issue in between the systems). But when tried from RWB, it is always giving the timeout exception and we are not able to see any other log.
We have tried checking in the NWA logs as well after increasing the logging level to ALL for com.sap.aii.adapter.soap. But surprisingly, we didn't get any logs at all for the outgoing SOAP call or incoming response and hence we are unable to trace the issue.
We have setup another synchronous inbound SOAP interface (PI exposing the webservice) and it is working fine. We are also able to trace the logs in both audit log and NWA logs.
Is there anywhere else we can check for the logs? Audit logs is showing timeout error and we are not able to see anything in NWA logs.
Does the target system need to maintain PI credentials in the header when they send the synchronous response back?
Are there any specific settings which should be checked to enable the sync communication? (this should not be the case since the inbound interface is working fine)
Please help.
Thanks
Justin

Hi Amit,
Thanks for the reply.
Yes we had tested successfully via SOAP UI as well (forgot to mention that). We are getting back the expected response in SOAP UI without using any credentials. We got the same response when we tested it through OS commands from PI server.
The WS is hosted by the target system and they haven't maintained any credentials at their end. So when PI is trying to access, we don't need to provide any credentials. My question is, whether the target system should keep any credentials to send the synchronous response back to PI (java stack). We have tried that as well but since there aren't any logs, we are unable to verify whether the credentials are coming correctly.
The service interfaces are correct and PI configuration are OK. I will try the XPI inspector for logs as you have suggested.
Thanks
Justin

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  • In what QOS does the receiver SOAP adapter work BE or EO?

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    Thanks]
    Shakthi

    Siva,
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  • Error in Adapter engine of receiver soap adapter

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    Success SOAP: sent a delivery error ack
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    Moreover this is a production issue and  interface was running fine till last friday.
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    Please provide your valuable inputs on this.
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    Anku

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    HTTP401 error occurs for many reasons.
    still no solution let us know..
    Regards,
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