My brand new ipod touch won't hold a charge
new ipod touch won't hold a charge. Genius bar said something might be corrupted, but I have no trouble with my iphone. please advise.
The try restoreing your iPod. First from backup and if problem persists, restore to factory defaults/new iPod.
ALso describe what you mean by will not hold charge..
Similar Messages
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Brand new ipod shuffles won't hold a charge
I've bought and returned 2 ipod 4th generation shuffles because they won't hold a charge for more than 1.5 hrs after I charged them overnight. Those were brand new ipods and I use them for the gym. Why aren't they holding a charge? Has anyone else had these problems? They are supposed to have a long battery charge. I don't want to keep buying and returning ipod shuffles. My other ipod shuffles haven't lasted long either. The battery quality is very low. I might try a 3rd shot but I'm very frustrated.
Can anyone recommend another brand other than Apple?
ThanksWhen you are excercising with the Shuffle do you have it protected with a moisture resistant sleeve or case? If not, there is a good possibility that moisture is making its way into the Shuffle and deteriotating its internal components including the battery.
You could test this out, by replacing the Shuffle a third time, charging it over night, and then seeing how long it lasts on a full charge without using it for exercise.
B-rock -
My brand new ipod touch won't let me download apps.
My brand new ipod touch won't let me download apps. I put in my password and then get a screen that says "Download Now". I can't press the okay button to start the download. What should I do? All of the other buttons on the screen work, so I don't think it is broken.
Try a system reset. It cures many ills and it's quick, easy and harmless...
Hold down the on/off switch and the Home button simultaneously until the screen blacks out or you see the Apple logo. Ignore the "Slide to power off" text if it appears. You will not lose any apps, data, music, movies, settings, etc.
If the Reset doesn't work, try a Restore. Note that it's nowhere near as quick as a Reset. From iTunes, select the iPad/iPod and then select the Summary tab. Follow directions for Restore and be sure to say "yes" to the backup. You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod. -
my ipod touch won't hold a charge and gets really hot when im using it. what is going on?
Likely that the battery is dead. I would make an appointment at the Genius Bar of an Apple store to confirm. Apple will replace the battery for this price:
Apple - Support - iPod - Repair pricing
There are third-party places which may be less expensive. Here is one. Google for more.
DigiExpress.us - The iPad Repair Professionals -
Brand new Ipod touch won't charge or turn on
I recently got a brand new Ipod touch. The first thing I did was plug it in to charge it. A red battery icon showed up on the screen. I left the ipod on the charger for hours and the icon was still red. It won't turn on either. I have tried connecting it to ITunes but the red battery icon just comes up whenever I plug it into the computer and it does not show up on itunes. I am new to the ipod touch so maybe I am doing something wrong, or is there a fault in the ipod??
Any help/advice would be greatly appreciated,
Thanks!First try reset.
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears. -
HT1459 brand new ipod shuffle is not holding battery charge
brand new ipod shuffle is not holding battery charge
Why would you throw it away if it is in warranty? Why not exchange it?
What kind of laptop is it? -
Brand new iPod touch won't sync:
My girlfriend got a 8GB iPod touch for Christmas. I just plugged it into her Vaio (Windows 7) laptop to sync her iTunes (which is the latest version). The first time it froze some 4 songs into the sync. The whole computer was frozen & I had to force it to restart. Long story short, I went through this process numerous times, each time doing a complete reset on her iPod & starting from fresh every time on the iTunes sync. However, every single time, it freezes at a certain point of the sync process.
I am assuming this is a hardware issue, since I also have a brand new 64GB touch syncing as we speak on my desktop computer.
Anybody else having this problem & have a solution?I'm getting the same problem. I thought it was something that went wrong during downloading, so I was going to try and re-download the songs. I don't know if that'll work though.
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I recently bought I new iPod Touch 32gb, and It won't regognize on my computer (Mac Book Pro) I had the same problem with my previous touch but I shrugged it off as old age. any suggestions on what to do?
Well since it has not been charging on multiple computers i would take a look at replacing the usb cable. Something could not be connecting right or just needs to be replaced. If this has already been done it is starting to sound like a battery issue with the ipod.
Hope this helps!! -
Brand new ipod touch won't display home page
Hi Folks
Just bought 2 new Ipod Touch's for the kids for xmas. One turns on fine and went straight to the home page and allowed me to personalise it but the other one starts up and just displays a picture of the USB cable and an upward arrow pointing to an ITunes symbol. It won't allow me to go to the homepage. Have i done something wrong????? HelpIt needs to be restored. The only way to do that is to connect it to iTunes and restore as new.
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My iPod touch won't hold a charge since 1.1.3 update
After the 1.1.3 update, I purchased the iPhone apps for my iPod touch and also added 6 webpage addresses to my home screen. There is two pages on my homescreen. I also added two email accounts, one using yahoo, and one using msn, going through izymail. since the update, my iPod won't hold a charge at all. I haven't really used it yet, but once or twice during the day I check my mail, and other than that it is off. They battery constantly drains, If it is full, it will lose batter life in about a day, just sitting on my night stand turned off. No music or videos are left playing. Is something with the update or my iPod, can I fix it? Oh, I change it from an apple usb wall charger, and I got my iPod at christmas.
ThanksYou say your turning it off does that mean you are holding in the sleep button and sliding the unit off or does it mean you are just locking the unit with the screen off?
If you have the Wifi enabled and only have the IPT in standby mode then this is why it's depleting the battery so quickly. Charge the unit till it's full with the little plug showing and then eject it and turn off wifi and leave the unit in standby overnight and see if the battery depletes at all.
I've noticed that Wifi really ***** the life out of the battery very quickly so give it a try and report back to us. -
Brand new iPod touch won't stay connected to Wifi
I got a brand new white iPod touch for Christmas, and I can get it to connect to the internet and I can use the internet, but then after a few minutes it drops off the connection and I have to go back in and reconnect it. I know there isn't anything wrong with the wifi connection at my house because I have an older iPod touch (3rd generation) and it has always connected and stayed connected without a problem. My mom and brother also got the same iPod touches for Christmas, and theirs do the same exact thing.
Change the router SSID (network name) and password to something shorter than the defaults. If you dig into the router configuration web page you will find a short SSID. My SSID is 5 characters long, and the password I use is 10 charcters long.
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Brand new iPod Touch, won't charge!
Hi there,
Have posted this under another topic but hope to get some more exposure here.
Just as a disclaimer, I work for a retail store in New Zealand. Have taken a returned iPod touch home to try and fix, but am stuck! This iPod still belongs to my employer however, needs to be restored to a re-sellable condition.
Basically, the iPod touch will not charge. It is forever stuck on the 'no charge' screen with the red battery symbol and the lightning bolt at the bottom. This is when it is plugged in (have plugged it in to a PC, my Mac and wall charger). When not plugged in, same symbols appear except with a plug symbol, pointing to the lightning bolt.
When plugged in, the iPod doesn't show up in iTunes or Disk Utility, same on the HP PC laptop I also tried it on.
I put the iPod into DFU mode and restored it to the latest firmware with iTunes on my Mac. However, once the iPod has finished restoring, iTunes tells me it will show up after rebooting but once the countdown has finished, the same stupid 'no charge' symbols appear.
By the way, this iPod has been left charging on two different wall chargers overnight, I have tried restoring it several times and still to no avail.
Any help would be greatly appreciated!! I am totally stumped.
Cheers!Well since it has not been charging on multiple computers i would take a look at replacing the usb cable. Something could not be connecting right or just needs to be replaced. If this has already been done it is starting to sound like a battery issue with the ipod.
Hope this helps!! -
Brand new ipod touch won't sync. windows uses MTP driver, not ipod driver.
The apple usb driver is installed correctly, but under the portable devices in the device manager it shows ipod touch, but when you check the driver it using the microsoft MTP driver, the driver is dated 2006 and the manufacturer is microsoft. I can't locate the ipod driver to manually update. and i have reinstalled iTunes 3 times and reset 3 times. it still won't recognize my ipod. what do i do?
This Apple article may help:
http://support.apple.com/kb/TS1538 -
Brand new iPod touch won't connect with iTunes
Hi,
I have just been given an iPod Touch (32 gb) and am trying to get it to work.
I started by down loading a new copy of iTunes (there was an old version on my computer) and installing it. I plugged in the iPod and for a few seconds it displayed the apple logo. Then a symbol showing a usb cable with an arrow pointing to a iTunes logo appeared. The computer detects the iPod, but iTunes doesn't. I have not been able to progress past this screen. Initally, I thought that it might not have charged, so I left it plugged in for a few hours. I contacted Apple, and on their instructions, I've tried turning it off and doing a restore. I've also removed iTunes and then reinstalled it. I've tested my setup on an old iPod (iTunes detects it fine) and another iPod Touch (iTunes doesn't detect it). When the iPod Touch is connected to a Mac, it works fine.
My computer uses Windows XP and is about six years old.
Does anybody have an idea for something else I can try? Thank you in advance.Try removing your Security Software(nortons,Zone alarm,Mcaffe etc)or at least turning it off and reboot, then delete the driver installed for your i-pod and reinstall the driver, then reinstall your Security System.Hope that helps it worked for me!!!!
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Brand new iPod touch won't do anything over WiFi
My iPod touch arrived in the mail this morning and since I charged it up it either a) browses extremely slow in Safari and then quits or b) continues to claim there is no network connection.
I currently have it downgraded to WEP and now nothing works, Mail, Safari, not even the Weather app will update. YouTube has never worked at all.
I'm on 2.1.1 software and have since discovered this forum is full of WiFi problems. Needless to say I am very dissatisfied with this and had I known the iPod touch is absolutely useless for WiFi I would've saved $100 and just got a nano instead.Hi. I read through this thread and many others (seems many people have problems connecting iPod Touches to the internet) and have tried to connect my iPod touch. I have a Linksys WRT5G V8 router, a Zyxel -600 Series modem, a PC running windows xp, and a MacBook. My PC and Macbook run fine. My iPod touch does not.
I have updated the firmware. I have made a full bridge connection. I have restored my iPod. I have power cycled the modem and router.
If you will bear with me, I will now post what my setting are on my router with the hopes someone will be able to help me make a connection with my iPod. I should point out that like others, I am able to connect to the internet, but not download any pages or send/receive mail.
Here goes. On the Set up page:
PPPoE
my user name
password
connect on demand max idle time is blank
keep alive redial period 30 seconds is checked
Router name WRT54G
Host name - blank
Domain name blank
MTU - auto
Size 1392 is a grey box
On the wireless page:
Wireless Netword mode - mixed
wireless network name SSID - my name - not Linksys
wireless channel - 11-2462Ghz
Wireless SSID broadcast - enable is checked
Status: SES security parameters configured
On the wireless security page:
security mode: WPA personal
WPA algoithms - AES
WPA Shared Key - password I made up
Group Key renewal 3600 seconds
Wireless MAC filter:
Wireless MAC filter - disabled is checked
Advanced Wireless Settings
Authentification type - grey box with Auto
basic rate - default
transmission rate - auto
CTS protection mode - disable
Frame brust - disable
Beacon interval 50
DTM interval 1
Fragmentation threshold - 2200
RTS Treshold - 2200
AP Isolation - off
Secure Easy Set up - disable
On the Status Page:
Firmware version v8.005.build 002, Jan., 9, 2008
Current time - October
MAC address
Router name - WRT54G
host name - blank
domain name - blank
login type - PPPoe
Login status - connected
IP address - 70.251.162.47
subnet mask - 255.255.255.255
Default gateway - 70.253.175.254
dns 1 - blank
dns 2 - blank
dns 3 - blank
mtu 1492
On the DDNS page
DDNS service - disabled
Applications and Gaming
This page is all the same --
Application - blank
Start - 0
End 0
Protocol - both
ip address - 192.168.2 0 (no different numbers)
Enable - nothing checked
Port Triggering page
page is all the same - all zeros
DMZ page
disabled is checked
Qos page
disabled is checked - nothing else on page
Administration page:
assword -
reenter to confirm -
access server - http is checked
wireles access web - enable is checked
undefined - disabled is checked
management port - grey
use https - blank
On my iPod touch:
Wifi connected
IP Address
DHCP
IP address 192.168.2.102
subnet mask 255.255.255.0
router 192.158.2.1
DNS 192.168.2.1
Http proxy -- off
So....by looking at the above, can someone please tell me what to do to make the iPod touch connect to the internet and download pages?
I have spent hours upon hours and then more hours trying to make this thing work. I paid and additional fee to Linksys to have them troubleshoot the problem but the first guy i spoke with said I had to do the bridge connection so we hung up and when he called back, I was out and he never called back so I called Linksys. Despite the fact that I explained how I had spoken with an advanced tech, the man would not transfer me and insisted my problem was solved because my pc, laptop, and iPod did connect to the network -- never mind the fact that 1 of the three didn't work properly which was the sole purpose of my phone call to begin with.
I would really like to get the iPod going -- my daughter just bought her's and is anxiously looking forward to being able to use it.
In closing, I'm wondering if I should give up with this particular router and buy a new one...but which new one? The Apple tech recommended either an Airport Extreme or Airport Express -- has anyone had success connecting these to iPod Touches?????
Thanks!
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