My I Touch is frozen. I have rebooted it, restored it to factory settings and restored it with backup. Sometimes it works for a week or 2, sometimes not.

My iTouch is frozen. I have rebooted it, restored it with backup and restored it to factory settings. It works for a week or 2 and then freezes again. Now it just will not unlock.

pop the sim card out...
full restore, will wipe out the system & lock code...
resync with your data, and you should be good...

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Restoring to Factory Settings and Restore Backup on an iPod Touch 4G

I have seen many posts regarding restoring iPods to factory settings and then loading a backup. I have seen many posts about the "Other" storage space, too. But I haven't found any that address my specific issue. I'm mostly looking for some assurance that I won't lose all of my son's and daughter's hard work and the money we've spent on a couple games.
I have reviewed the Usage on my son's iPod via Settings < General < Usage. I added up the storage space of all the apps. It is 2.1 GB. This is what the "Apps" category shows is being used. The "Other" category shows it's using 2.3 GB. It is only an 8 GB iPod, so this "Other" is eating up a ton of space. He has no videos, only pictures he's taken (which isn't very many), apps (I keep those at a minimum), and music (which I also keep tight control over). How do I find out what this "Other" is, and how do I get rid of it? He doesn't have e-mail, and doesn't use the calendar, contacts, or notes. I've read posts which say I probably have corrupt files and have to perform a factory restore, which wipes everything out, then restore again from the latest backup, with no guarantee that the "Other" will go away. I've also read horror stories about the factory restore causing problems with the basic function of an iPod. I called Apple Support, and the young man I spoke to asked around (because he didn't know) and said that the data while using an app (games like My Horse and Angry Birds) is stored in the "Apps" category. How can I be sure of this? He has a game we've put a lot of time, energy, and some money into. I do not want this to be lost. I'm assuming that backing up from the lastest backup of the iPod will prevent this, but how can I be sure that the game information isn't part of the "Other"? If it is part of the "Other", and it doesn't get reloaded to the iPod from the backup restore, then it's lost. If this happens, I will be very upset. I'm frustrated and confused by all the conflicting information I've read. Does anyone know where the game data is stored? Does anyone know if the "Other" will be restored from the backup, and thus make the entire restore process pointless?
Please help!!

As you likely read already, the "other" category consists of those items not included in the enumerated categories. That is why it is called other. What is in it depends a lot upon what different app place it it.
2.1 GB seems large enough to it also contain corrupted files.
Usually restoring from backup reduces the other. However, sometimes restoring to factory settings/new iPod is necessary since the larger other may be included in the backup.

Wifi just stopped working on an iPhone 4S, iOS 8.1.3. Have reset to factory settings and restored, still no wifi.

Wifi just stopped working on an iPhone 4S, iOS 8.1.3. Have reset to factory settings and restored, still no wifi. Will next release of iOS address this problem?

Hey there kevin8!
I have an article for you that can help you continue to troubleshoot this issue with the Wi-Fi on your iPhone. The article can be found right here:
iOS: Troubleshooting Wi-Fi networks and connections
http://support.apple.com/kb/ts1398
Hopefully that will help resolve your issue. Thanks for using the Apple Support Communities!
Cheers,
Braden

After my iphone4S update to 7.0.6, it have a problem that keep searching network then no service show on display. Can't call. I have try check sim card, reset network settings, and restore my iphone. Still not working at all. Need help please.

After my iphone4S update to 7.0.6, it have a problem that keep searching network then no service show on display. Can't call. I have try check sim card, reset network settings, and restore my iphone. Still not working at all. Need help please.Urgent.TQ

Izit software or hardware? Confuse:(
Only can use wifi now.
Any way thanks guys for ur suggestion:) amishcake and simes

My iphone 4 no longer connects to the wifi, have restored it to factory settings and nothing., My iphone 4 no longer connects to the wifi, have restored it to factory settings and nothing.

Since yesterday my Iphone 4 does no longer connect to the Wifi. It recognises it, but doesn't connect. It is not the rooter, have checked that. Have restored iphone to factory settings and it still doesn't recognise the wifi connection.
Any suggestions? Is there a solution?Thanks

All Wifi networks. It recognises the name of the networks, then thinks and thinks and doesn't lauch the wifi mode.

I've had to reset my ipad to factory settings and restore from backup (have also got new softwear) my passcode is now not working - any ideas on the default?

i've had to reset my ipad to factory settings and restore from backup (have also got new softwear) my passcode is now not working - any ideas on the default?

Typos mad = and
Receive = retrieve

HT1414 I am unable to power off my iphone 4. I have restored to factory settings and restored a back-up. Please help?

I am unable to power off my iphone 4S. I have restored to factory settings and restored a back-up. Please help?

How are you trying to power it off?
And does a physical reset work?

HT1535 My ipod touch will not sync with itunes I have restored it to factory settings and have now lost all my music how do I get it to sync to get it back it keeps saying it has timed out whilst waiting to sync...

My ipod touch will not sync with itunes I have tried to restore it to the factory settings and have now lost what little music I had on it I have music in my itunes but it wont sync for some reason .. please help ..

Why won't it sync? Are you getting any sort of error message during the sync process? If so what is the exact wording of that error message? If this the computer you normally sync the iPod with?
B-rock

TS1702 I purchased an audiobook from itunes on my ipod touch yesterday. Following an unsuccessful update to the ipod today, I had to restore it to factory settings and the audiobook has gone. How do I get it back without having to pay for it again?

I purchased an audiobook from itunes on my ipod yesterday. Following an unsuccessful update on the ipod today I had to restore factory settings and the audiobook has gone. How do I get it back without paying for it again?

Hi Jen. My daughter just compleated her nursing program and is now working as a full time nurse. Focus and study hard and soon you will be there too. Now to the problem at hand. I have the same problem. I gave up on it and satisfied myself with my iPod without the upgrade. Reason being I've read so many posts of people having problems after the upgrade. But I'm sure other factors are involved. Nevertheless here is the fix most say works to solve the problem: What ever virus protection you have installed on your computer, disable it. Then try to install the update. After that enable the protection. I had Kaspersky, and it does it's job well. The thinking is, the virus protection is blocking the upgrade. Hope this works. Charlie

HT1473 I recently had to restore my laptop back to factory settings and lost my itunes music. I have imported all my cds again but i have some music on my ipad mini and am having problems importing this back into my itunes file. please help as this is dri

I have recently reset my laptop to factory settings and whilst doing so have lost my music files. I have uploaded my cds but am having trouble moving music from my ipad mini back to music file or itunes.

iTunes sync is one way from iTunes library to an iOS device.
You will need third party software such as TouchCopy to transfer from iOS to your computer.

After installing new itunes version why would I have to restore my ipad to factory settings and now it is doing nothing. itunes won't work ?

After installing new itunes version why would I have to restore my ipad to factory settings and now it is doing nothing. itunes won't work ?

Please help me ! I don't understand why I had to restore to factory settings and then when I tried to re-sync it kept telling me iTunes is not working. Why ??

HT201401 Incoming calls do not ring on iPhone, only vibrate. All settings are selected for ringtone to be audible, I have restarted phone, went back to factory settings, still no sound on incoming calls.

Incoming calls are not heard, only vibrate. I have reset the phone back to factory settings and still do not get any ring tone sounds for any incoming calls. The phone only vibrates. I have checked all setting including volume and do not get any sounds from the phone on incoming calls.

Check the Mute / Silent Switch on the side of the phone...
iPhone User Guide

My updates have frozen. I had 7 aps to update and pressed up date all the bars below each started to move but the no further progress I have rebooted a few times but no luck and I cannot open any of them now.

My updates appeared in the list yesterday. As usual I pressed the update all request. But all have frozen, I have rebooted and deleted memory space but this has not made any difference. The updates included Dropbox, cloud on, hidden objects,calculator, twitter, box for iPod and iPad, the smurfs? Can any one help me please. I now cannot use any of them!
Thank you :(

Thank you all for trying to help.
I have tried all the suggestions, I am unable to view itunes on my IPAD they do not look the same. However I have solved the problem by taking them out of the groups I had them in they updated! Never happended before but hey - i'm not complaining!
Best wishes
lesley

HT1459 i have an ipod touch that is amounted with WAY to many minutes and we do not know the password. i would reset it with itunes but i cannot turn it off for the top lock button doesnt work. how do i restore it to factory settings or fix the lock butto

I have an ipod touch that i would like to restore to factory settings. Having said that the ipod is locked for over 1,000 minutes and i do not know the password. I know the trick of holding down the lock button and home button at the same time until the "Connect to iTunes" message pops up, but the lock button on my ipod does not work. Is there anything i could do? I really could use some help im very stuck!

Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
Or try using this program to place the iPod in recovery mode
RecBoot: Easy Way to Put iPhone into Recovery Mode
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store

I have an Ipod Touch 4G, Although I have tried two connection leads to the computer, it comes up with the message ' Itunes could not connect to "Dads Ipod" because an invalid response was received from the device'. Using WinVista Homebasic. Please help?

I have an Ipod Touch 4G, Although I have tried two connection leads to the computer, it comes up with the message ' Itunes could not connect to "Dads Ipod" because an invalid response was received from the device'. I can access the contents of the device via the connection leads using 'My Computer' but not through Itunes as the message always appears!! Using WinVista Homebasic. Is this a known fault with the Ipod4 and VISTA? It works okay on a laptop, however, I would like an expert to take me through the steps to sort out my home desktop computer? Please help? Thanks in advance
I

Try this previous discussion:
https://discussions.apple.com/message/11240674#11240674

My I Touch is frozen. I have rebooted it, restored it to factory settings and restored it with backup. Sometimes it works for a week or 2, sometimes not.

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