My iPod 4th gen will not do anything but scroll and occasionally flash the Apple logo for a few seconds
Last night while I was trying to delete an app, my iPod crashed. Usually it will restart just fine but it has not sucessfully turned off or restarted as far as I can tell. It stays on the black screen with the scrolling white wheel in the center and about every twenty minutes or so the screen will suddenly go white and then switch to the Apple logo like it's going to turn back on, but it just starts scrolling again. I have tried holding the lock button to try to get it to turn off and that hasn't worked and neither has going through the steps to reset (holding lock and home simultaneously until the apple logo appears). Any other suggestions or is it just toast?
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar
Similar Messages
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Help
Hey brittlynnxo,
Thanks for the question. The following resource provides information for a device that is not responding or turning on:
iOS: Not responding or does not turn on - Apple Support
http://support.apple.com/HT201412
Thanks,
Matt M. -
Was given a 1st Gen IPAD second hand as a gift. Won't turn on and it flashes the apple logo every 10-15 seconds when plugged in. Itunes won't recognize either. Please help
After being connectred to a charging source overnight
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
my daughters ipod 4th gen will no longer charge past 20% and will not connect to a pc in order to back everything up. the cable is working fine, otherwise it would not even charge to the 20%. i have tried the reset to not lose any data and no luck, home+power for 10-15 seconds. I really would like to not lose everything she has, again, because I can't back it up this time. I have tried charging via a wall outlet and PC and both charge fine, just only to 20%. I am using the cable that came with it so no aftermarket issues there. Please help so I don't have to reset everything again.
Because once it has charged enough to be powered on as soon as you turn it on it says battery is at 20% and will not charge anymore after that, it just runs for about 5-10 minutes before the battery dies again. The battery cycles discharge/recharge daily and its not on the charger at full charge for more than a couple hours and is never totally dead for more than a couple of hours.
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My Ipod 4th Gen will not turn on. When I hook it up to the computer I get the ITunes symbol and the usb device on the screen of the Ipod. When I go to restore the Ipod it will not restore. I am getting unknown error code 6.
Likely this:
Errors related to third-party security software
Error 2, 4 (or -4), 6, 40, 1000, 9006
Follow Troubleshooting security software. Often, uninstalling third-party security software will resolve these errors.
There may be third-party software that modifies your default packet size in Windows by inserting a TcpWindowSize entry into your registry. Your default packet size being set incorrectly can cause these errors. Contact the manufacturer of the software that installed the packet size modification for assistance or follow this article by Microsoft: How to reset Internet Protocol (TCP/IP).
Verify that access to ports 80 and 443 are allowed on your network.
Verify that communication to albert.apple.com or photos.apple.com is not blocked by a firewall, or other Internet security setting.
Discard the .ipsw file, open iTunes and attempt to download the update again. See the steps underAdvanced Steps > Rename, move, or delete the iOS software file (.ipsw) below for file locations.
Restore your device while connected to a different network.
Restore using a different computer. -
IPod 4th Gen will not get app updates ...error states cant connect to iTunes
iPod 4th Gen will not get app updates ...error states cant connect to iTunes
See here: https://discussions.apple.com/thread/4233381?tstart=0
B-rock -
My ipod 4th gen will not turn back on after my mom took it for disciplinary reasons
my ipod 4th generation will not turn back on after my mom took it from me for disciplinary reasons. Not grades! I am a 4.0 student. Pleae help!!
After charging overnight
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
I'm conecting my Ipad to the computer to charge and it shows the charging sign for a few seconds then says not charging, do I need to bring it in to get that fixed or is there something I can try to do on my own?
The quickest way (and really the only way) to charge your iPad is with the included 10W USB Power Adapter. iPad will also charge, although more slowly, when attached to a computer with a high-power USB port (many recent Mac computers) or with an iPhone Power Adapter (5W). When attached to a computer via a standard USB port (most PCs or older Mac computers) iPad will charge very slowly (but iPad indicates not charging). Make sure your computer is on while charging iPad via USB. If iPad is connected to a computer that’s turned off or is in sleep or standby mode, the iPad battery will continue to drain.
Apple recommends that once a month you let the iPad fully discharge & then recharge to 100%.
How to Calibrate Your Mac, iPhone, or iPad Battery
http://www.macblend.com/how-to-calibrate-your-mac-iphone-or-ipad-battery/
At this link http://www.tomshardware.com/reviews/galaxy-tab-android-tablet,3014-11.html , tests show that the iPad 2 battery (25 watt-hours) will charge to 90% in 3 hours 1 minute. It will charge to 100% in 4 hours 2 minutes. The new iPad has a larger capacity battery (42 watt-hours), so using the 10W charger will obviously take longer. If you are using your iPad while charging, it will take even longer. It's best to turn your new iPad OFF and charge over night. Also look at The iPad's charging challenge explained http://www.macworld.com/article/1150356/ipadcharging.html
Also, if you have a 3rd generation iPad, look at
Apple: iPad Battery Nothing to Get Charged Up About
http://allthingsd.com/20120327/apple-ipad-battery-nothing-to-get-charged-up-abou t/
Apple Explains New iPad's Continued Charging Beyond 100% Battery Level
http://www.macrumors.com/2012/03/27/apple-explains-new-ipads-continued-charging- beyond-100-battery-level/
New iPad Takes Much Longer to Charge Than iPad 2
http://www.iphonehacks.com/2012/03/new-ipad-takes-much-longer-to-charge-than-ipa d-2.html
Apple Batteries - iPad http://www.apple.com/batteries/ipad.html
Extend iPad Battery Life (Look at pjl123 comment)
https://discussions.apple.com/thread/3921324?tstart=30
New iPad Slow to Recharge, Barely Charges During Use
http://www.pcworld.com/article/252326/new_ipad_slow_to_recharge_barely_charges_d uring_use.html
Tips About Charging for New iPad 3
http://goodscool-electronics.blogspot.com/2012/04/tips-about-charging-for-new-ip ad-3.html
Prolong battery lifespan for iPad / iPad 2 / iPad 3: charging tips
http://thehowto.wikidot.com/prolong-battery-lifespan-for-ipad
iPhone, iPod, Using the iPad Charger
http://support.apple.com/kb/HT4327
Install and use Battery Doctor HD
http://itunes.apple.com/tw/app/battery-doctor-hd/id459702901?mt=8
In rare instances when using the Camera Connection Kit, you may notice that iPad does not charge after using the Camera Connection Kit. Disconnecting and reconnecting the iPad from the charger will resolve this issue.
Cheers, Tom -
My Ipod is messed up. Every time i click the top button it just flashes the apple sign for like 5 seconds and then goes off and just continues to do that.Can someone please help?
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
My Ipod 4th gen will not work without the charger.
My ipod nano 4th gen will not work without the charger.
How much it costs depends on who you have replace the battery whether that be Apple or a 3rd party repair company. Here are Apple's prices.
http://www.apple.com/support/ipod/service/prices/
It would likely be much cheaper to have a 3rd party company do it instead. One company I have heard a lot of good things about is iResq. For others, do a simple Google search for "iPod battery repair" and you should get a plethora of results.
http://www.iresq.com/
I don't believe Radio Shack does offer that service. Sorry.
B-rock -
My iPod 4th Gen will not sync Mp3s.
My iPod 4th gen won't allow mp3 files to be dragged into the bar and downloaded. I am using iTunes without signing to the same apple ID that the iPod is on, so maybe that has something to do with it, but my family member's iPod of the same generation works with the same circumstances. Please help.
Problem solved. First I deleted synce back up, then deletedl sync history under preferences in iTunes. Next, I went into the settings area of my iPod. I renamed it with it's same name (in my case, Dominic's iPod). I then rebooted the computer (Win 7). When I logged into windows, it started syncing instantaneously.
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My daughter's ipod touch just stopped working. will not turn on other than showing the apple logo for 30 sec and then off. this happens whether it's attached to the computer or not.
Try resting it from the computer
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i know for a fact its not my router because everything else works fine
Does the iOS device connect to other networks?
Does the iOS device see the network?
Any error messages?
Do other devices now connect?
Did the iOS device connect before?
Try the following to rule out a software problem:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on your router
.- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- Wi-Fi: Unable to connect to an 802.11n Wi-Fi network
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem and it does not connect to any networks make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar -
While downloading iOS6 my phone stopped mid stream now its stuck on the apple logo and wont turn off or on or do anything. Is anyone else having this problem
If your iPhone is listed in iTunes, click Restore on the Overview page and follow the instructions on screen.
Should iTunes not detect your iPhone, try the following:
Turn the device completely off and remove the USB cable from your iPhone while keeping the other end of the cable plugged into your computer.
Now take your phone and press the home button.
While you keep the Home button pressed, reconnect the USB cable to your iPhone
Continue pressing the home button until the "Connect to iTunes" logo appears on your iPhone
Now follow the instructions on your screen to restore your iPhone
For more details check out http://support.apple.com/kb/HT1414
Hope this helps,
Chris -
i have tried the whole menu an lock button trick but it still wont turn on past the apple logo.
Try #2 and #3 in link below. If neither work, you most likely have a hardware issue.
Basic troubleshooting steps
17" 2.2GHz i7 Quad-Core MacBook Pro 8G RAM 750G HD + OCZ Vertex 3 SSD Boot HD
Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101
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