My mac book pro 17" model 1229 does not work. It askes' me to :'you need to restart your computer.Hold down Power button for several seconds or press the Restart button

Mac book pro 17" model 1229 displaying: "you need to restart your computer. Hold down the power button for several seconds or press the Start button

Your MBP may have had a kernel panic.  If so, post the kernel panic per these instructions:
http://support.apple.com/kb/ht2546
An Apple Hardware Test may be useful:
http://support.apple.com/kb/ht1509
Note that an error free AHT is not definitive.
Ciao.

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    0xffffff80b0dbb440 : 0xffffff80002c4794
    0xffffff80b0dbb5f0 : 0xffffff80002da55d
    0xffffff80b0dbb610 : 0xffffff7f81757965
    0xffffff80b0dbb820 : 0xffffff7f817667a0
    0xffffff80b0dbb840 : 0xffffff7f8173a58e
    0xffffff80b0dbb870 : 0xffffff7f8177fb6f
    0xffffff80b0dbb8a0 : 0xffffff7f81779632
    0xffffff80b0dbb8d0 : 0xffffff7f8177d7d5
    0xffffff80b0dbb900 : 0xffffff7f8177c6db
    0xffffff80b0dbb9e0 : 0xffffff7f817412b8
    0xffffff80b0dbba10 : 0xffffff7f81778684
    0xffffff80b0dbba30 : 0xffffff7f817449ce
    0xffffff80b0dbbb60 : 0xffffff7f81741a4c
    0xffffff80b0dbbbc0 : 0xffffff8000655f3e
    0xffffff80b0dbbbe0 : 0xffffff800065681a
    0xffffff80b0dbbc40 : 0xffffff8000656fbb
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    0xffffff80b0dbbeb0 : 0xffffff80002148a9
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                dependency: com.apple.iokit.IONDRVSupport(2.3.4)[7C8672C4-8B0D-3CCF-A79A-23C62E90F895]@0xff ffff7f80d2e000
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    Darwin Kernel Version 11.4.2: Thu Aug 23 16:25:48 PDT 2012; root:xnu-1699.32.7~1/RELEASE_X86_64
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    last loaded kext at 480357661446: com.apple.filesystems.smbfs          1.7.2 (addr 0xffffff7f80795000, size 241664)
    last unloaded kext at 303348424187: com.apple.driver.AppleUSBUHCI          5.1.0 (addr 0xffffff7f80af7000, size 65536)
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    com.sophos.kext.sav          8.0.14
    org.virtualbox.kext.VBoxNetAdp          4.2.16
    org.virtualbox.kext.VBoxNetFlt          4.2.16
    org.virtualbox.kext.VBoxUSB          4.2.16
    org.virtualbox.kext.VBoxDrv          4.2.16
    com.logmein.driver.LogMeInSoundDriver          1.0.2
    com.Greatdy.driver.SystemAudioCapture          1.0.0
    com.apple.filesystems.smbfs          1.7.2
    com.apple.driver.AppleHWSensor          1.9.5d0
    com.apple.driver.AppleMikeyHIDDriver          122
    com.apple.iokit.IOBluetoothSerialManager          4.0.8f17
    com.apple.driver.AudioAUUC          1.59
    com.apple.driver.AppleHDA          2.2.5a5
    com.apple.driver.AppleMikeyDriver          2.2.5a5
    com.apple.driver.AGPM          100.12.75
    com.apple.driver.AppleUpstreamUserClient          3.5.9
    com.apple.driver.SMCMotionSensor          3.0.2d6
    com.apple.driver.AppleSMCPDRC          5.0.0d8
    com.apple.iokit.IOUserEthernet          1.0.0d1
    com.apple.Dont_Steal_Mac_OS_X          7.0.0
    com.apple.driver.AudioIPCDriver          1.2.3
    com.apple.driver.AppleSMCLMU          2.0.1d2
    com.apple.driver.ApplePolicyControl          3.1.33
    com.apple.driver.ACPI_SMC_PlatformPlugin          5.0.0d8
    com.apple.driver.AppleIntelHD3000Graphics          7.3.2
    com.apple.driver.AppleBacklight          170.2.2
    com.apple.driver.AppleLPC          1.6.0
    com.apple.driver.AppleMCCSControl          1.0.33
    com.apple.filesystems.autofs          3.0
    com.apple.driver.AppleUSBTCButtons          227.6
    com.apple.driver.BroadcomUSBBluetoothHCIController          4.0.8f17
    com.apple.driver.AppleUSBTCKeyboard          227.6
    com.apple.driver.AppleIRController          312
    com.apple.AppleFSCompression.AppleFSCompressionTypeDataless          1.0.0d1
    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib          1.0.0d1
    com.apple.BootCache          33
    com.apple.iokit.SCSITaskUserClient          3.2.1
    com.apple.driver.XsanFilter          404
    com.apple.iokit.IOAHCISerialATAPI          2.0.3
    com.apple.iokit.IOAHCIBlockStorage          2.1.0
    com.apple.driver.AppleUSBHub          5.1.0
    com.apple.driver.AppleFWOHCI          4.9.0
    com.apple.driver.AirPort.Brcm4331          561.7.22
    com.apple.driver.AppleSDXC          1.2.2
    com.apple.iokit.AppleBCM5701Ethernet          3.2.4b8
    com.apple.driver.AppleEFINVRAM          1.6.1
    com.apple.driver.AppleSmartBatteryManager          161.0.0
    com.apple.driver.AppleAHCIPort          2.3.1
    com.apple.driver.AppleUSBEHCI          5.1.0
    com.apple.driver.AppleACPIButtons          1.5
    com.apple.driver.AppleRTC          1.5
    com.apple.driver.AppleHPET          1.7
    com.apple.driver.AppleSMBIOS          1.9
    com.apple.driver.AppleACPIEC          1.5
    com.apple.driver.AppleAPIC          1.6
    com.apple.driver.AppleIntelCPUPowerManagementClient          195.0.0
    com.apple.nke.applicationfirewall          3.2.30
    com.apple.security.quarantine          1.4
    com.apple.security.TMSafetyNet          8
    com.apple.driver.AppleIntelCPUPowerManagement          195.0.0
    com.apple.iokit.IOSerialFamily          10.0.5
    com.apple.driver.DspFuncLib          2.2.5a5
    com.apple.iokit.IOSurface          80.0.2
    com.apple.iokit.IOFireWireIP          2.2.5
    com.apple.driver.AppleHDAController          2.2.5a5
    com.apple.iokit.IOHDAFamily          2.2.5a5
    com.apple.iokit.IOAudioFamily          1.8.6fc18
    com.apple.kext.OSvKernDSPLib          1.3
    com.apple.driver.AppleGraphicsControl          3.1.33
    com.apple.driver.AppleSMC          3.1.3d10
    com.apple.driver.IOPlatformPluginLegacy          5.0.0d8
    com.apple.driver.AppleSMBusPCI          1.0.10d0
    com.apple.driver.AppleBacklightExpert          1.0.4
    com.apple.driver.IOPlatformPluginFamily          5.1.1d6
    com.apple.iokit.IONDRVSupport          2.3.4
    com.apple.driver.AppleSMBusController          1.0.10d0
    com.apple.driver.AppleIntelSNBGraphicsFB          7.3.2
    com.apple.iokit.IOGraphicsFamily          2.3.4
    com.apple.kext.triggers          1.0
    com.apple.driver.AppleUSBBluetoothHCIController          4.0.8f17
    com.apple.iokit.IOBluetoothFamily          4.0.8f17
    com.apple.driver.AppleThunderboltDPInAdapter          1.8.5
    com.apple.driver.AppleThunderboltDPAdapterFamily          1.8.5
    com.apple.driver.AppleThunderboltPCIDownAdapter          1.2.5
    com.apple.driver.AppleUSBMultitouch          230.5
    com.apple.iokit.IOUSBHIDDriver          5.0.0
    com.apple.driver.AppleUSBMergeNub          5.1.0
    com.apple.driver.AppleUSBComposite          5.0.0
    com.apple.iokit.IOSCSIMultimediaCommandsDevice          3.2.1
    com.apple.iokit.IOBDStorageFamily          1.7
    com.apple.iokit.IODVDStorageFamily          1.7.1
    com.apple.iokit.IOCDStorageFamily          1.7.1
    com.apple.iokit.IOSCSIArchitectureModelFamily          3.2.1
    com.apple.driver.AppleThunderboltNHI          1.6.0
    com.apple.iokit.IOThunderboltFamily          2.0.3
    com.apple.iokit.IOUSBUserClient          5.0.0
    com.apple.iokit.IOFireWireFamily          4.4.8
    com.apple.iokit.IO80211Family          420.3
    com.apple.iokit.IOEthernetAVBController          1.0.1b1
    com.apple.iokit.IONetworkingFamily          2.1
    com.apple.iokit.IOAHCIFamily          2.0.8
    com.apple.iokit.IOUSBFamily          5.1.0
    com.apple.driver.AppleEFIRuntime          1.6.1
    com.apple.iokit.IOHIDFamily          1.7.1
    com.apple.iokit.IOSMBusFamily          1.1
    com.apple.security.sandbox          177.11
    com.apple.kext.AppleMatch          1.0.0d1
    com.apple.driver.DiskImages          331.7
    com.apple.iokit.IOStorageFamily          1.7.2
    com.apple.driver.AppleKeyStore          28.18
    com.apple.driver.AppleACPIPlatform          1.5
    com.apple.iokit.IOPCIFamily          2.7
    com.apple.iokit.IOACPIFamily          1.4

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