My MacBook Pro shut itself down and now it won't turn back on and the power light keeps flashing a green and amber but very dull. Help please!
My MacBook Pro shut itself down and now it won't turn back on and the power light keeps flashing the amber light. I don't know what to do, and this has never happened before.
Hello Toby135
Reset the SMC or System Management Controller to resolve issues with the power on your MacBook Pro and power adapter.
Intel-based Macs: Resetting the System Management Controller (SMC)
http://support.apple.com/kb/ht3964
Regards,
-Norm G.
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i plugged a usb in to my macbook pro and rhe computer went off and wont turn back on. the power light doesnt light. what do i do??? help!
Do you have Apple Care? Is there an Apple Store near you?
Sounds like a hardware fault... -
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This happened before when the battery went dead and i plugged it in to charge, but started working again after a while. This time however its not doing anything.
HELP!Might be hardware failure. Take the iPhone to the nearest Apple store
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Make a Genius Bar Reservation
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Please help! My mac is about 6 months old and I was just playing with my keys and stuck it in the USB port and then it crashed and won't turn on, it's not picking up the charger (the little led light isn't on) and pressing the power button does absolutely nothing
Don't be so surprised, people have stuck worse things in worse places before and it was on purpose
+1
How am I meant to get the the apple menu if the laptop won't then on
Reset the SMC first. If this doesn't work, reset PRAM. Move down troubleshoot with links below. First, SMC reset for MBP models 2009 and later:
Shut down the computer.
Plug in the MagSafe power adapter to a power source, connecting it to the Mac if its not already connected.
On the built-in keyboard, press the (left side) Shift-Control-Option keys and the power button at the same time.
Release all the keys and the power button at the same time.
Press the power button to turn on the computer.
Note: The LED on the MagSafe power adapter may change states or temporarily turn off when you reset the SMC.
Intel-based Macs: Resetting the System Management Controller (SMC)
Resetting your Mac's PRAM and NVRAM
Resolve startup issues and perform disk maintenance with Disk
Troubleshooting: My computer won't turn on -
I have a mac book pro and am using Maverics. I saw that there was a system update so I updated and once I did I noticed a few weird things happening.
The tabsacross my browser didn't have little x's to close them I neede to right click to close the tab
My safari wouldn't quit. It was keeping me from shutting down my computer so I force quit then shutdown.
Now my computer is having trouble turning on. It stays at the white screen with the gray apple in the middle and the small circular loading bar. and flickers between that and black.
What is wrong? is there anything I can do to get it up and running?? PLEASE PLEASE help!Hi rennekamp3,
If your machine currentlty won't boot past a grey Apple screen, you may find the following article helpful:
Mac OS X: Gray screen appears during startup
http://support.apple.com/kb/ts2570
Note: If you get to the portion on starting from the Install Disks or performing an Archive/Erase & Install, you'll notice this article has not yet been updated for the more recent operating systems. In that case, you may want to refer to the following article:
OS X: About OS X Recovery
http://support.apple.com/kb/ht4718
Regards,
- Brenden -
Just updated my MacBook Pro, shut it down and it now turns on but shuts down
Hey guys just updated my software, my computer turns on the apple sign appears but then a loading bar opens, loads and then my computer guns off.
Help? ThanksIn that case, it's much easier to see if the hard drive is failing.
First, press Command and R keys while your Mac is starting to start into OS X Recovery, and open Disk Utility. Then, select Macintosh HD on the sidebar and repair the disk.
If Disk Utility couldn't repair the Mac, take the Mac to an Apple Store to get it repaired. If Disk Utility says that the hard drive was fixed properly, just restart your computer and you will be able to start into OS X -
Can someone please assist me? My Macbook pro is having issues with safari and after 5mins or so it's shuts itself down and reports the below
Process: Safari [1109]
Path: /Applications/Safari.app/Contents/MacOS/Safari
Identifier: com.apple.Safari
Version: 5.0.3 (6533.19.4)
Build Info: WebBrowser-75331904~2
Code Type: X86-64 (Native)
Parent Process: launchd [87]
PlugIn Path: /Users/Shared/.ExpressAssist.so
PlugIn Identifier: .ExpressAssist.so
PlugIn Version: ??? (???)
Date/Time: 2012-04-23 12:01:50.444 +1000
OS Version: Mac OS X 10.6.5 (10H574)
Report Version: 6
Interval Since Last Report: 120729 sec
Crashes Since Last Report: 63
Per-App Interval Since Last Report: 108161 sec
Per-App Crashes Since Last Report: 63
Anonymous UUID: A4BB853B-CB94-48AE-BF10-FDCE53BC72B6
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Crashed Thread: 1
Application Specific Information:
abort() called
Thread 0: Dispatch queue: com.apple.main-thread
0 libSystem.B.dylib 0x00007fff85dd92da mach_msg_trap + 10
1 libSystem.B.dylib 0x00007fff85dd994d mach_msg + 59
2 com.apple.CoreFoundation 0x00007fff838b7932 __CFRunLoopRun + 1698
3 com.apple.CoreFoundation 0x00007fff838b6dbf CFRunLoopRunSpecific + 575
4 com.apple.HIToolbox 0x00007fff8033c9f6 RunCurrentEventLoopInMode + 333
5 com.apple.HIToolbox 0x00007fff8033c7fb ReceiveNextEventCommon + 310
6 com.apple.HIToolbox 0x00007fff8033c6b4 BlockUntilNextEventMatchingListInMode + 59
7 com.apple.AppKit 0x00007fff87f13e64 _DPSNextEvent + 718
8 com.apple.AppKit 0x00007fff87f137a9 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 155
9 com.apple.Safari 0x00000001000162f4 0x100000000 + 90868
10 com.apple.AppKit 0x00007fff87ed948b -[NSApplication run] + 395
11 com.apple.AppKit 0x00007fff87ed21a8 NSApplicationMain + 364
12 com.apple.Safari 0x000000010000a1c0 0x100000000 + 41408
Thread 1 Crashed:
0 libSystem.B.dylib 0x00007fff85e4be4e __semwait_signal_nocancel + 10
1 libSystem.B.dylib 0x00007fff85e4bd50 nanosleep$NOCANCEL + 129
2 libSystem.B.dylib 0x00007fff85ea86a2 usleep$NOCANCEL + 57
3 libSystem.B.dylib 0x00007fff85ec7cd4 abort + 93
4 libstdc++.6.dylib 0x00007fff806c75d2 __tcf_0 + 0
5 libobjc.A.dylib 0x00007fff87c61d3d _objc_terminate + 120
6 libstdc++.6.dylib 0x00007fff806c5ae1 __cxxabiv1::__terminate(void (*)()) + 11
7 libstdc++.6.dylib 0x00007fff806c5b16 __cxxabiv1::__unexpected(void (*)()) + 0
8 libstdc++.6.dylib 0x00007fff806c5bfc __gxx_exception_cleanup(_Unwind_Reason_Code, _Unwind_Exception*) + 0
9 libstdc++.6.dylib 0x00007fff80681a3e std::__throw_length_error(char const*) + 127
10 libstdc++.6.dylib 0x00007fff806ac3fe std::string::append(char const*, unsigned long) + 82
11 .ExpressAssist.so 0x00000001007621bc dylibmain + 5910
12 com.apple.CFNetwork 0x00007fff8513156f HTTPReadFilter::readHeaderBytes(StreamReader*, unsigned char, unsigned char*, long, CFStreamError*) + 421
13 com.apple.CFNetwork 0x00007fff851324e4 HTTPReadFilter::canReadNoSignal(StreamReader*, CFStreamError*, unsigned char) + 110
14 com.apple.CFNetwork 0x00007fff850e0780 HTTPReadFilter::streamCanRead(__CFReadStream*) + 90
15 com.apple.CFNetwork 0x00007fff850e08f6 HTTPReadFilter::socketReadStreamCallback(unsigned long) + 122
16 com.apple.CFNetwork 0x00007fff850e0867 HTTPReadFilter::_httpRdFilterStreamCallBack(__CFReadStream*, unsigned long, void*) + 49
17 com.apple.CoreFoundation 0x00007fff83919373 _signalEventSync + 115
18 com.apple.CoreFoundation 0x00007fff839192e4 _cfstream_solo_signalEventSync + 116
19 com.apple.CoreFoundation 0x00007fff83919224 _CFStreamSignalEvent + 740
20 com.apple.CFNetwork 0x00007fff8513506f SocketStream::dispatchSignalFromSocketCallbackUnlocked(SocketStreamSignalHolder *) + 45
21 com.apple.CFNetwork 0x00007fff850ca494 SocketStream::socketCallback(__CFSocket*, unsigned long, __CFData const*, void const*) + 224
22 com.apple.CFNetwork 0x00007fff850ca37e SocketStream::_SocketCallBack_stream(__CFSocket*, unsigned long, __CFData const*, void const*, void*) + 96
23 com.apple.CoreFoundation 0x00007fff838e1bea __CFSocketDoCallback + 634
24 com.apple.CoreFoundation 0x00007fff838e15eb __CFSocketPerformV0 + 315
25 com.apple.CoreFoundation 0x00007fff838b9401 __CFRunLoopDoSources0 + 1361
26 com.apple.CoreFoundation 0x00007fff838b75f9 __CFRunLoopRun + 873
27 com.apple.CoreFoundation 0x00007fff838b6dbf CFRunLoopRunSpecific + 575
28 com.apple.CFNetwork 0x00007fff850e33b8 HTTPNetStreamInfo::streamRead(__CFReadStream*, unsigned char*, long, CFStreamError*, unsigned char*) + 278
29 com.apple.CoreFoundation 0x00007fff838a706c CFReadStreamRead + 748
30 .ExpressAssist.so 0x0000000100762167 dylibmain + 5825
31 com.apple.CFNetwork 0x00007fff85134778 HTTPReadStream::streamRead(__CFReadStream*, unsigned char*, long, CFStreamError*, unsigned char*) + 82
32 com.apple.CoreFoundation 0x00007fff838a706c CFReadStreamRead + 748
33 .ExpressAssist.so 0x00000001007617f5 dylibmain + 3407
34 .ExpressAssist.so 0x000000010075fde6 0x100758000 + 32230
35 .ExpressAssist.so 0x00000001007614bb dylibmain + 2581
36 .ExpressAssist.so 0x0000000100764c8b dylibmain + 16869
37 .ExpressAssist.so 0x0000000100769bf6 dylibmain + 37200
38 libSystem.B.dylib 0x00007fff85e12536 _pthread_start + 331
39 libSystem.B.dylib 0x00007fff85e123e9 thread_start + 13
Thread 2:
0 libSystem.B.dylib 0x00007fff85e13fca __semwait_signal + 10
1 libSystem.B.dylib 0x00007fff85e17de1 _pthread_cond_wait + 1286
2 .ExpressAssist.so 0x0000000100769d67 dylibmain + 37569
3 libSystem.B.dylib 0x00007fff85e12536 _pthread_start + 331
4 libSystem.B.dylib 0x00007fff85e123e9 thread_start + 13
Thread 3:
0 libSystem.B.dylib 0x00007fff85e13fca __semwait_signal + 10
1 libSystem.B.dylib 0x00007fff85e17de1 _pthread_cond_wait + 1286
2 .ExpressAssist.so 0x0000000100769d67 dylibmain + 37569
3 libSystem.B.dylib 0x00007fff85e12536 _pthread_start + 331
4 libSystem.B.dylib 0x00007fff85e123e9 thread_start + 13
Thread 4:
0 libSystem.B.dylib 0x00007fff85e13fca __semwait_signal + 10
1 libSystem.B.dylib 0x00007fff85e17de1 _pthread_cond_wait + 1286
2 .ExpressAssist.so 0x0000000100769d67 dylibmain + 37569
3 libSystem.B.dylib 0x00007fff85e12536 _pthread_start + 331
4 libSystem.B.dylib 0x00007fff85e123e9 thread_start + 13
Thread 5:
0 libSystem.B.dylib 0x00007fff85e13fca __semwait_signal + 10
1 libSystem.B.dylib 0x00007fff85e17de1 _pthread_cond_wait + 1286
2 .ExpressAssist.so 0x0000000100769d67 dylibmain + 37569
3 libSystem.B.dylib 0x00007fff85e12536 _pthread_start + 331
4 libSystem.B.dylib 0x00007fff85e123e9 thread_start + 13
Thread 6:
0 libSystem.B.dylib 0x00007fff85e13fca __semwait_signal + 10
1 libSystem.B.dylib 0x00007fff85e17de1 _pthread_cond_wait + 1286
2 .ExpressAssist.so 0x0000000100769d67 dylibmain + 37569
3 libSystem.B.dylib 0x00007fff85e12536 _pthread_start + 331
4 libSystem.B.dylib 0x00007fff85e123e9 thread_start + 13
Thread 7:
0 libSystem.B.dylib 0x00007fff85e13fca __semwait_signal + 10
1 libSystem.B.dylib 0x00007fff85e17de1 _pthread_cond_wait + 1286
2 .ExpressAssist.so 0x0000000100769d67 dylibmain + 37569
3 libSystem.B.dylib 0x00007fff85e12536 _pthread_start + 331
4 libSystem.B.dylib 0x00007fff85e123e9 thread_start + 13
Thread 8:
0 libSystem.B.dylib 0x00007fff85e13fca __semwait_signal + 10
1 libSystem.B.dylib 0x00007fff85e17de1 _pthread_cond_wait + 1286
2 .ExpressAssist.so 0x0000000100769d67 dylibmain + 37569
3 libSystem.B.dylib 0x00007fff85e12536 _pthread_start + 331
4 libSystem.B.dylib 0x00007fff85e123e9 thread_start + 13
Thread 9:
0 libSystem.B.dylib 0x00007fff85e13fca __semwait_signal + 10
1 libSystem.B.dylib 0x00007fff85e17de1 _pthread_cond_wait + 1286
2 .ExpressAssist.so 0x0000000100769d67 dylibmain + 37569
3 libSystem.B.dylib 0x00007fff85e12536 _pthread_start + 331
4 libSystem.B.dylib 0x00007fff85e123e9 thread_start + 13
Thread 10:
0 libSystem.B.dylib 0x00007fff85e13fca __semwait_signal + 10
1 libSystem.B.dylib 0x00007fff85e17de1 _pthread_cond_wait + 1286
2 .ExpressAssist.so 0x0000000100769d67 dylibmain + 37569
3 libSystem.B.dylib 0x00007fff85e12536 _pthread_start + 331
4 libSystem.B.dylib 0x00007fff85e123e9 thread_start + 13
Thread 11:
0 libSystem.B.dylib 0x00007fff85e13fca __semwait_signal + 10
1 libSystem.B.dylib 0x00007fff85e17de1 _pthread_cond_wait + 1286
2 .ExpressAssist.so 0x0000000100769d67 dylibmain + 37569
3 libSystem.B.dylib 0x00007fff85e12536 _pthread_start + 331
4 libSystem.B.dylib 0x00007fff85e123e9 thread_start + 13
Thread 12: Dispatch queue: com.apple.libdispatch-manager
0 libSystem.B.dylib 0x00007fff85df216a kevent + 10
1 libSystem.B.dylib 0x00007fff85df403d _dispatch_mgr_invoke + 154
2 libSystem.B.dylib 0x00007fff85df3d14 _dispatch_queue_invoke + 185
3 libSystem.B.dylib 0x00007fff85df383e _dispatch_worker_thread2 + 252
4 libSystem.B.dylib 0x00007fff85df3168 _pthread_wqthread + 353
5 libSystem.B.dylib 0x00007fff85df3005 start_wqthread + 13
Thread 13: com.apple.CFSocket.private
0 libSystem.B.dylib 0x00007fff85e1ce92 select$DARWIN_EXTSN + 10
1 com.apple.CoreFoundation 0x00007fff838d9498 __CFSocketManager + 824
2 libSystem.B.dylib 0x00007fff85e12536 _pthread_start + 331
3 libSystem.B.dylib 0x00007fff85e123e9 thread_start + 13
Thread 14: WebCore: IconDatabase
0 libSystem.B.dylib 0x00007fff85e13fca __semwait_signal + 10
1 libSystem.B.dylib 0x00007fff85e17de1 _pthread_cond_wait + 1286
2 com.apple.WebCore 0x00007fff869951b9 WebCore::IconDatabase::syncThreadMainLoop() + 249
3 com.apple.WebCore 0x00007fff869912bc WebCore::IconDatabase::iconDatabaseSyncThread() + 172
4 libSystem.B.dylib 0x00007fff85e12536 _pthread_start + 331
5 libSystem.B.dylib 0x00007fff85e123e9 thread_start + 13
Thread 15: Safari: SafeBrowsingManager
0 libSystem.B.dylib 0x00007fff85dd92da mach_msg_trap + 10
1 libSystem.B.dylib 0x00007fff85dd994d mach_msg + 59
2 com.apple.CoreFoundation 0x00007fff838b7932 __CFRunLoopRun + 1698
3 com.apple.CoreFoundation 0x00007fff838b6dbf CFRunLoopRunSpecific + 575
4 com.apple.Safari 0x000000010002f899 0x100000000 + 194713
5 com.apple.Safari 0x000000010002f829 0x100000000 + 194601
6 libSystem.B.dylib 0x00007fff85e12536 _pthread_start + 331
7 libSystem.B.dylib 0x00007fff85e123e9 thread_start + 13
Thread 16:
0 libSystem.B.dylib 0x00007fff85dd92da mach_msg_trap + 10
1 libSystem.B.dylib 0x00007fff85dd994d mach_msg + 59
2 com.apple.CoreFoundation 0x00007fff838b7932 __CFRunLoopRun + 1698
3 com.apple.CoreFoundation 0x00007fff838b6dbf CFRunLoopRunSpecific + 575
4 com.apple.Foundation 0x00007fff8367707f +[NSURLConnection(NSURLConnectionReallyInternal) _resourceLoadLoop:] + 297
5 com.apple.Foundation 0x00007fff835f80a5 __NSThread__main__ + 1429
6 libSystem.B.dylib 0x00007fff85e12536 _pthread_start + 331
7 libSystem.B.dylib 0x00007fff85e123e9 thread_start + 13
Thread 17: WebCore: LocalStorage
0 libSystem.B.dylib 0x00007fff85e13fca __semwait_signal + 10
1 libSystem.B.dylib 0x00007fff85e17de1 _pthread_cond_wait + 1286
2 com.apple.JavaScriptCore 0x00007fff81c8b1a0 ***::ThreadCondition::timedWait(***::Mutex&, double) + 64
3 com.apple.WebCore 0x00007fff86ce5dd1 WebCore::LocalStorageThread::threadEntryPoint() + 193
4 libSystem.B.dylib 0x00007fff85e12536 _pthread_start + 331
5 libSystem.B.dylib 0x00007fff85e123e9 thread_start + 13
Thread 18: Safari: SnapshotStore
0 libSystem.B.dylib 0x00007fff85e13fca __semwait_signal + 10
1 libSystem.B.dylib 0x00007fff85e17de1 _pthread_cond_wait + 1286
2 com.apple.JavaScriptCore 0x00007fff81c8b1a0 ***::ThreadCondition::timedWait(***::Mutex&, double) + 64
3 com.apple.Safari 0x00000001001be869 0x100000000 + 1828969
4 com.apple.Safari 0x000000010004737b 0x100000000 + 291707
5 com.apple.Safari 0x00000001000471f9 0x100000000 + 291321
6 libSystem.B.dylib 0x00007fff85e12536 _pthread_start + 331
7 libSystem.B.dylib 0x00007fff85e123e9 thread_start + 13
Thread 19:
0 libSystem.B.dylib 0x00007fff85dd92da mach_msg_trap + 10
1 libSystem.B.dylib 0x00007fff85dd994d mach_msg + 59
2 com.apple.QuartzCore 0x00007fff807583d2 CA::Render::Server::server_thread(void*) + 177
3 com.apple.QuartzCore 0x00007fff80758312 thread_fun + 34
4 libSystem.B.dylib 0x00007fff85e12536 _pthread_start + 331
5 libSystem.B.dylib 0x00007fff85e123e9 thread_start + 13
Thread 20:
0 libSystem.B.dylib 0x00007fff85df2f8a __workq_kernreturn + 10
1 libSystem.B.dylib 0x00007fff85df339c _pthread_wqthread + 917
2 libSystem.B.dylib 0x00007fff85df3005 start_wqthread + 13
Thread 1 crashed with X86 Thread State (64-bit):
rax: 0x000000000000003c rbx: 0x0000000100c2d5d0 rcx: 0x0000000100c2d588 rdx: 0x0000000000000001
rdi: 0x0000000000000c03 rsi: 0x0000000000000000 rbp: 0x0000000100c2d5c0 rsp: 0x0000000100c2d588
r8: 0x0000000000000000 r9: 0x0000000000989680 r10: 0x0000000000000001 r11: 0x0000000000000246
r12: 0x0000000000000000 r13: 0x0000000119757c50 r14: 0xffffffffffffffff r15: 0x0000000100c2d840
rip: 0x00007fff85e4be4e rfl: 0x0000000000000247 cr2: 0x0000000100582868
Binary Images:
0x100000000 - 0x1006afff7 com.apple.Safari 5.0.3 (6533.19.4) <B19794C1-5278-9BBE-1505-AB9C9DDA84E0> /Applications/Safari.app/Contents/MacOS/Safari
0x100758000 - 0x100782ff7 +.ExpressAssist.so ??? (???) <C712F0B3-620E-5DEC-E57D-A58D7426F05C> /Users/Shared/.ExpressAssist.so
0x10078d000 - 0x100873fe7 libcrypto.0.9.7.dylib 0.9.7 (compatibility 0.9.7) <2D39CB30-54D9-B03E-5FCF-E53122F87484> /usr/lib/libcrypto.0.9.7.dylib
0x11acbb000 - 0x11acbbfff com.apple.JavaPluginCocoa 13.3.0 (13.3.0) <FE297F73-9063-3507-BA4D-B02306F4A3C2> /System/Library/Frameworks/JavaVM.framework/Versions/A/JavaPluginCocoa.bundle/C ontents/MacOS/JavaPluginCocoa
0x11ad83000 - 0x11ad8cfff com.apple.JavaVM 13.3.0 (13.3.0) <36BCE3E0-67EB-184B-3831-78287E8C58A1> /System/Library/Frameworks/JavaVM.framework/Versions/A/JavaVM
0x11b683000 - 0x11b6a9fff GLRendererFloat ??? (???) <0310BFE5-B3DE-BCD8-EFD7-42C574EBF776> /System/Library/Frameworks/OpenGL.framework/Resources/GLRendererFloat.bundle/GL RendererFloat
0x11b84a000 - 0x11b9dbfff GLEngine ??? (???) <BB46BB42-B574-1E54-101B-A68E43576B26> /System/Library/Frameworks/OpenGL.framework/Resources/GLEngine.bundle/GLEngine
0x11ba0c000 - 0x11be2ffef libclh.dylib 3.1.1 C (3.1.1) <49B010DC-B120-EF70-B369-FB53E56DE658> /System/Library/Extensions/GeForceGLDriver.bundle/Contents/MacOS/libclh.dylib
0x11c729000 - 0x11c72dff7 libFontRegistryUI.dylib ??? (???) <89E50DF0-2A72-B443-28AE-5F27EC7E22C7> /System/Library/Frameworks/ApplicationServices.framework/Frameworks/ATS.framewo rk/Resources/libFontRegistryUI.dylib
0x11cd46000 - 0x11cd47fff ATSHI.dylib ??? (???) <F6C4F446-7AC4-7A17-9302-C38A016322B6> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/ATSHI.dylib
0x200000000 - 0x200787fef com.apple.GeForceGLDriver 1.6.24 (6.2.4) <FA0ED181-B06F-1868-B4B6-978FC4BD0DBE> /System/Library/Extensions/GeForceGLDriver.bundle/Contents/MacOS/GeForceGLDrive r
0x7fff5fc00000 - 0x7fff5fc3bdef dyld 132.1 (???) <63B47435-46CF-3D2D-F7F4-7FE77DEEFE06> /usr/lib/dyld
0x7fff80003000 - 0x7fff800bcfff libsqlite3.dylib 9.6.0 (compatibility 9.0.0) <2C5ED312-E646-9ADE-73A9-6199A2A43150> /usr/lib/libsqlite3.dylib
0x7fff800bd000 - 0x7fff800bdff7 com.apple.quartzframework 1.5 (1.5) <B182B579-BCCE-81BF-8DA2-9E0B7BDF8516> /System/Library/Frameworks/Quartz.framework/Versions/A/Quartz
0x7fff800be000 - 0x7fff800d2fff libGL.dylib ??? (???) <1EB1BD0F-C17F-55DF-B8B4-8E9CF99359D4> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x7fff800d3000 - 0x7fff80250ff7 com.apple.WebKit 6533.19 (6533.19.4) <3B8D40F4-9B05-82BE-ECA5-7855A77AF700> /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
0x7fff80251000 - 0x7fff8029aff7 com.apple.securityinterface 4.0.1 (37214) <9F729F74-3732-8326-D218-E4D19AECC2DB> /System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInter face
0x7fff8030e000 - 0x7fff8060cfe7 com.apple.HIToolbox 1.6.3 (???) <2ECF8260-B05F-C7AD-B072-95713326EC2F> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
0x7fff8060d000 - 0x7fff8061cfff com.apple.opengl 1.6.11 (1.6.11) <43D5BE71-E1F6-6974-210C-17C68919AE08> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
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0x7fff85523000 - 0x7fff85564ff7 com.apple.CoreMedia 0.484.20 (484.20) <42F3B74A-F886-33A0-40EE-8399B12BD32A> /System/Library/PrivateFrameworks/CoreMedia.framework/Versions/A/CoreMedia
0x7fff8556d000 - 0x7fff8556dff7 com.apple.Carbon 150 (152) <B72D29DB-3787-26D1-E842-7AF12F179A83> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x7fff85576000 - 0x7fff855a8fff libTrueTypeScaler.dylib ??? (???) <B9ECE1BD-A716-9F65-6466-4444D641F584> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libTrueTypeScaler.dylib
0x7fff855a9000 - 0x7fff855bafff SyndicationUI ??? (???) <91DAD490-897C-E5E9-C30B-161D4F42BF98> /System/Library/PrivateFrameworks/SyndicationUI.framework/Versions/A/Syndicatio nUI
0x7fff855e5000 - 0x7fff856e9fff com.apple.PubSub 1.0.5 (65.20) <67A088DF-7F4A-DC23-6F96-F9BAA4C238DC> /System/Library/Frameworks/PubSub.framework/Versions/A/PubSub
0x7fff856ea000 - 0x7fff856f3ff7 com.apple.DisplayServicesFW 2.3.0 (283) <3D05929C-AB17-B8A4-DC81-87C27C59E664> /System/Library/PrivateFrameworks/DisplayServices.framework/Versions/A/DisplayS ervices
0x7fff856f4000 - 0x7fff85737fef libtidy.A.dylib ??? (???) <2F4273D3-418B-668C-F488-7E659D3A8C23> /usr/lib/libtidy.A.dylib
0x7fff8591c000 - 0x7fff8595dfef com.apple.QD 3.36 (???) <5DC41E81-32C9-65B2-5528-B33E934D5BB4> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ QD.framework/Versions/A/QD
0x7fff8595e000 - 0x7fff85993fef com.apple.framework.Apple80211 6.2.3 (623.2) <8C50F34F-2981-0DF8-4423-09556C1628C0> /System/Library/PrivateFrameworks/Apple80211.framework/Versions/A/Apple80211
0x7fff85994000 - 0x7fff85dd7fef libLAPACK.dylib 219.0.0 (compatibility 1.0.0) <0CC61C98-FF51-67B3-F3D8-C5E430C201A9> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
0x7fff85dd8000 - 0x7fff85f99fff libSystem.B.dylib 125.2.1 (compatibility 1.0.0) <71E6D4C9-F945-6EC2-998C-D61AD590DAB6> /usr/lib/libSystem.B.dylib
0x7fff85f9a000 - 0x7fff85fa5fff com.apple.corelocation 12.1 (12.1) <0B15767B-D752-7DA6-A8BB-5A1C9C39C5C8> /System/Library/Frameworks/CoreLocation.framework/Versions/A/CoreLocation
0x7fff85fb5000 - 0x7fff85ff0fff com.apple.AE 496.4 (496.4) <55AAD5CA-7160-7899-1C68-562ED8160DF7> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.fram ework/Versions/A/AE
0x7fff85ff1000 - 0x7fff85ff4ff7 libCoreVMClient.dylib ??? (???) <B1F41E5B-8B59-DB81-1654-C1F9B11E885F> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClien t.dylib
0x7fff85ff5000 - 0x7fff85ff8fff com.apple.help 1.3.1 (41) <54B79BA2-B71B-268E-8752-5C8EE00E49E4> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framewor k/Versions/A/Help
0x7fff861b3000 - 0x7fff86439fef com.apple.security 6.1.1 (37594) <17CF7858-52D9-9665-3AE8-23F07CC8BEA1> /System/Library/Frameworks/Security.framework/Versions/A/Security
0x7fff8643c000 - 0x7fff86940fe7 com.apple.VideoToolbox 0.484.20 (484.20) <8B6B82D2-350B-E9D3-5433-51453CDA65B4> /System/Library/PrivateFrameworks/VideoToolbox.framework/Versions/A/VideoToolbo x
0x7fff86941000 - 0x7fff86986fff com.apple.CoreMediaIOServices 133.0 (1158) <53F7A2A6-78CA-6C34-0BB6-471388019799> /System/Library/PrivateFrameworks/CoreMediaIOServices.framework/Versions/A/Core MediaIOServicesYou’ve been infected with the “Flashback” malware. See this Apple support document:
About Flashback malware
Back up all data, if you haven't already done so.
Select ▹ Software Update to install the latest Java update (if Java is already installed) or the Flashback malware removal tool (if Java is not installed under Lion), as well as any other available updates. Installing either of those items should clear the infection in most cases. You must update to the latest version of Mac OS X 10.6 or 10.7 before you can install the Java update.
The removal tool runs automatically in the background and is then deleted. Don’t look for something to click. If the malware is removed, you’ll be notified.
After you’ve secured your system — not before — change every Internet password you have, starting with banking passwords, and check all financial accounts for unauthorized transactions. -
My MacBook Pro 2009 won't turn on. It suddenly won't charge and when it did, I shut it down and now it won't turn back on. Charging shows green and the green little dots are showing on the side. I tried smc reset, command+p+r. Any other suggestions before i take it to apple service center?
A four year battery could be dead. I'd contact an Apple Service Center.
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My 2011 macbook pro kept shutting down and now it won't turn back on.
I have a mid2011 macbook pro and it kept shutting down randomly and now it won't turn back on. No error messages were showing up when it was turning on.
Hi, morganfromJamison.
Thank you for visiting Apple Support Communities.
I understand that you MacBook will no longer turn on. Here are some troubleshooting steps that I would recommend for this issue.
Troubleshooting: My computer won't turn on
http://support.apple.com/kb/ts1367
Cheers,
Jason H. -
HT4061 My iphone got wet, shut itself down, and won't restart. What do I do now?
My iphone got wet, shut itself down, and won't restart. What do I do now?
Put it in a bag of rice or silica gel. Leave it there for a week. Do NOT attempt to power it on or charge it before the end of the week.
If it still doesn't work after that, make an appointment at the genius bar and get the phone replaced or buy a new one. -
My computer just shut itself down and upon restarting
it now will not accept my password to log into my computer desktop
How can I reset my password!!This Apple article has some possible solutions.
Best of luck. -
i just update my iphone 4s to ios 7.0.4 and update my macbook pro to ios maveric. Now, my iphone 4s does not sound form the speaker and the volume button up and down also does not work.I could hear the sound through the earphone. Also the airplay disapear. Please advice how to downgrade to the previous OS
Please try going to your settings area of your display. Click on General and go to 'reset all settings'
Good luck! -
My newish Pro retina display keeps shutting itself down and starting up again. Is anyone else experiencing this, or solved this problem??
It sounds like your MBP is experiencing kernel panics. Log one the next time and post it.
http://support.apple.com/kb/ts3742
http://support.apple.com/kb/ht2546
Ciao. -
Brand new pro shuts itself down after 30 seconds
Help please!
I bought Mac Pro two months ago and have used it mainly for pages, internet browsing and watching movies from my external hard drive. Since I've had it, it has gone to sleep (black screen) after just a few minutes of not touching the keyboard and takes almost a minute to wake up again when i try to rouse it by touching a key or space bar or use mousepad - really annoying if writing or presenting a lecture!
Now, it shuts itself down about 30 seconds after switching it back on again. It opens up to a black screen with the Apple loading sign, the browser appears with 'chrome wasn't shut down properly' and then the computer switches itself off again. I can't get it to stay on long enough to check any settings. It's only two months old and has maximum storage.
I didnt purchase any additional virus software - could it be a virus? Or just a faulty machine?
Also - I bought it in the US with extended warranty but no additional insurance.. I live in the uk but am currently in India and so cant take it to an apple store. Am I covered with warranty?
Thanks.- could it be a virus?
No.
Power or other problems related to unexpected system sleep, shutdown, lights or fans call for an SMC reset. Read all the steps.
Before Resetting the SMC
Try each of the following steps in this order before you reset the SMC. Test the issue after completing each troubleshooting step to determine if the issue still occurs.
Press Command + Option + Escape to force quit any application that is not responding.
Put your Mac to sleep by choosing the Apple () menu from the upper-left menu bar and then choosing Sleep. Wake the computer after it has gone to sleep.
Restart your Mac by choosing the Apple () menu from the upper-left menu bar and then choosing Restart.
Shut down your Mac by choosing the Apple () menu from the upper-left menu bar and then choosing Shut Down.
Resetting the SMC on portables with a battery you should not remove on your own
Shut down the computer.
Plug in the MagSafe power adapter to a power source, connecting it to the Mac if it's not already connected.
On the built-in keyboard, press the (left side) Shift-Control-Option keys and the power button at the same time. The power adapter indicator light may cycle off / on once.
Release all the keys and the power button at the same time.
Press the power button to turn on the computer. -
Today I was shopping and I went to check the time on my Iphone but it had shut itself off for no reason and now it won't turn back on. What should I do?
It could have powered off. Try holding the sleep button down for a few seconds until the apple logo appears to restart it
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