Outage in Naples, Florida

Complete TV outage in Naples, Florida... naturally, my account is showing as connected...Shows as " I am not authorized for use????" Then you call Comcast... automatic busy as if the line is out of order.. No way to contact Comcast.,.. This has been going on hours..This is ridiculous... This week there have been internet & phone outages for hours everyday as well... Unbelievable.. I am finally fed up . I have had to call Comcast on a monthly basis for one problem or another for TWO years.........!!!!!!!!

Hello Gtdane,
I'm sorry for your troubles. I’ll be more than happy to address any of your concerns. The outage in your area has an estimated end time of 05:08 PM EDT on 08/06/2015. In addition, I will provide you with some more contact information below. Is there another issue I can address you for you?
1-800-COMCAST (1-800-266-2278) or 1-800-XFINITY (1-800-934-6489)

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