Paying Too much Bill and still not getting the High speed Internet that I am Supposed to
First month I got my bill it was acceptable over $150 because all the technician work and line-up and everything. So I have Verizon double play and Direct Tv together and in 2nd month I got $143.14 bill just for 3mbps internet and on the bill it says i added the service "Change in the Partial Month". First of all I didn't even added the service and it was supposed to be less than $100 dollar bill because the Direct Tv is $23.99 which is my Entertainment Package and the Double Play is $50.99, so the total bill is going to be pretty much like $90-$100 with tax and everything. If the next month bill comes more than $100, then I am definitely cancelling Verizon and switch to Optimum Cable. By the way I had Comcast triple play which was $100 for Tv, Internet & Phone for 2 yeas before I had Verzon and I used to get more than 20 mbps internet speed but in Verizon I am getting only 3mbps which is very unsatisfied.
Thank you for your time, Verizon
Rounding to the nearest dollar is $75.00, plus an additional $10-$12,
would not equal $143 per month.
Is there a possibility you went to your online account and accidentally
pressed for a change in a particular service? Check your online account
to determine what may have occurred.
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