PDF Maker Problems in All Office Applications

The PDF Maker add-in shows in the add-in add-in manager as ACTIVE in Word and Excel 2013 but I see no Acrobat toolbar nor anything related to Acrobat under the generic add-in toolbar. I am using Acrobat XI with Office 2013. Both Acrobat and Word were just updated. I have searched this forum and the internet for a solution but had no success. Also, if anyone knows where to find the serial number, I'd apprecaite it. You can't live chat without it.
Thanks,
Eric
Here's a screenshot:

Hi Vikrant
thanks for the message…..subsequent to posting on the forum, I discovered that the problem was due to the fact that my version of Acrobat Pro - 11.0.00 required updating;  once I did this, the problem fixed and the Adobe ribbon appeared again the my office files.
Thanks
Jonathan
Sent from Windows Mail

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