Quicktime displays a question mark when trying to play a movie

hello, i upgraded to the latest version of quicktime for macosx, and since then it hasnt been able to play any movies, not even the ads on the quicktime website, it just displays the question mark. i tried updating the flash plugin but had a wierd problem. when i go to quicktime preferences and try to enable flash, it doesnt save the change, i enable it, the go to a new pane, but when i go back the box is unchecked, any ideas why this is happening. ive tried repairing permissions and restarting, but this does nothing. why cant i watch movies anymore????!!!!?!?? thanks in advance for any feedback.

Well, unless someone else chips in here to help, your other option is to contact Apple's technical support. Their U.K. phone no. is: (44) 0870 876 0753
I could be wrong, but as I understand it, if you've never contacted Apple before for the particular Mac you're calling about, then your 90 days of complimentary phone support will begin from your very first call.
Here is the "Contacting Apple Support and Service" page:
http://www.apple.com/support/contact/
...and the phone numbers are here:
http://www.apple.com/support/contact/phone_contacts.html
Meanwhile, you can always send some feedback to Apple about your experience here:
http://www.apple.com/macosx/feedback/
MacBook Pro 15"   Mac OS X (10.4.8)  

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