Root/Totals item in FS Item hierarchy - not flipping properly

Hi all,
can you point me towards a solution?  I think I am missing something:
in the hierarchy, but default the <b>Root/Totals Item</b> appears above the rest of the nodes.  I need to display it on the bottom.
I've gone to the DW Workbench and looked at the appropriate hierarchy.  I changed the attributes to to have the Root/Totals item appear Below in the query.  Here is what I am getting, and what I am not:
1. In BEx Analyzer, the query works properly, showing the Root at the bottom.
2. In WEB Analyzer, the query still shows the Root on top
3. If I use the characteristic (0CS_ITEM) as a navigational attribute for another characteristic in another cube, the root node also will not show on top.
Any suggestion?  Should I open up an OSS message?
Thank you for your help

Hi Inge,
Just ideas:
1. Try to use the check of CoI settings - help in error messages may give you some clue.
2. Many settings in SEM-BCS are time-dependent. Check if you use different version and/or different periods - missing settings may sit somewhere there.

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