Tasks are not appearing in UWL

Hi All,
When i am accessing UWL application in portal we are getting warning  "cannot Connect to Provider".
I did connection test of the system object and the connector is working fine (using SAP Logon Tickets). When checking the UWL log I have found the following messages:
"Problem in calling BWF API to retrieve inbox items in system
SAP_ECC_HumanResources"."com.sap.portal.connectivity.ConnectivityRuntimeException: No more storage to append internal table".
Please help me on this.'
Thanks,
Ravi.

Dear Ravi
I hope you are well and many thanks for using the SAP Discussion Forums.
In relation to the scenario that you have described you mentioned the following:
When you are accessing the UWL application in portal you are getting the warning  "cannot Connect to Provider You performed a connection test of the system object and the connector is working fine (using SAP Logon Tickets).
When checking the UWL log you have found the following messages:
"Problem in calling BWF API to retrieve inbox items in system SAP_ECC_HumanResources"."com.sap.portal.connectivity.ConnectivityRuntimeException: No more storage to append internal table".
Ok now in relation to the issue that you have described there are a few important points to highlight. The UWL follows and works from the concept off the UWL Destination Service Configuration.
Now although you mentioned the configurations are setup accordingly. I would like you to kindly review the UWL Destination Service Configuration as the smallest discrepancy maintained can cause unpredictable and unexpected behaviour.
SAP Note: Note 1133821 - UWL Destination Service configuration
When you followed and implemented SAP Note 1133821 - UWL Destination Service Configuration we need to make sure that connector names and also destination names match exactly (Case Sensitive).Example: I mean if your portal system alias (=UWL connector name) is for example XYZCLNT100, then the rfc destination name should be exactly XYZCLNT100$WebFlowConnector. After checking this and if you make any configuration changes
Clear the UWL Cache
Restart the UWL Service (during a period of downtime/low usage levels)
Let me provide a little more clarification regarding the importance of a correct UWL destination setup: The UWL works using two Pull operations. Firstly tasks are pulled from the backend into the UWL cache and they are then pulled a second time from the cache into the UWL User Interface. Due to this architecture there is an inherent delay in the automatic refresh's
of the UWL. There is no way, in the current architecture that the UWL can refresh instantaneously.
This is upon inital load as the cache must be built first upon logon.
So getting back to this error that you are encountering "Cannot connect to the provider". From a general troubleshooting and overview analysis guide I would like to point you in the direction of the following guideline link:
(UWL)Error message while trying to connect to provider
http://wiki.scn.sap.com/wiki/display/TechTSG/(UWL)Error+message+while+trying+to+connect+to+provider
Now to be more focused in our investigation let us seperate your two log findings.
The first of which relates to:
Problem in calling BWF API to retrieve inbox items in system SAP_ECC_HumanResources".
Regarding the exception above did you attempt to recreate any system objects to see if that resolved the issue? Also kindly ensure your authorizations are configured correctly.
Secondly
"com.sap.portal.connectivity.ConnectivityRuntimeException: No more storage to append internal table".
I would like you to review the following documentation:
KBA number: 1577547 UWL Performance Tips and Considerations
Also, you may want to take a look at our sizing guide that our colleagues colleagues in development support have written in relation to the UWL. You can find the document under this path: www.service.sap.com/sizing  > sizing guidelines ' SAP NetWeaver   > UWL Sizing guide
These are details that you need in order for the performance to be optimal in the Universal Worklist.  Please check through the documentation to see if your parameters are set accordingly and also that you have followed the information in this document.
Kindly update me as per your findings.
Kind Regards
Troy Cronin - Enterprise Portal Support Engineer.

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